From “Activation” to “Inspiration:” Engaging Employees in

From “Activation” to “Inspiration:” Engaging Employees in Transformational Volunteering

Sponsored by:

From “Activation” to “Inspiration”: A Conversation

Seth Chanin Employee Engagement Manager Autodesk Foundation

Katie Fessler Sr. Manager, Corporate Citizenship Altria Client Services

Jared Chung Founder CareerVillage.org

Sponsored by:

1

Group Polls

Sponsored by:

2

Poll #1: Do you identify employees who have gone beyond basic participation? ▪ No ▪ Yes, somewhat

▪ Yes, comprehensively and routinely

Sponsored by:

3

Poll #2: What do you measure? ▪ We do not measure participation rates ▪ We only measure annual participation

▪ We measure engagement levels beyond participation ▪ We have advanced engagement metrics (retention pipelines, prediction systems, communications stats, custom dashboards, etc.)

Sponsored by:

4

Poll #3: Which of these employee engagement goals is most important to your organization right now? ▪ Activation (e.g., higher participation %, engaging remote staff, more inclusive opportunities, etc.) ▪ Engagement (e.g., volunteer retention, more total hours, etc.) ▪ Impact (e.g., more pro bono, more skills based, etc.) ▪ Inspiring others (e.g., better storytelling, internal communications) ▪ Other Sponsored by:

5

Stories from the Panel

Sponsored by:

6

Seth Chanin Employee Engagement Manager Autodesk Foundation

Katie Fessler Sr. Manager, Corporate Citizenship Altria Client Services

Jared Chung Founder CareerVillage.org

Sponsored by:

7

Altria Volunteers 2017 Upgrade

Sponsored by:

8

Corporate Structure economic interest

Sponsored by:

9

Why upgrade? 1 More flexible choices

Sustain high participation

Train for self-led projects

Expand beyond big, staged group projects

Overlay skillbuilding

Use volunteer time strategically

Communication, decentralized leadership

Sustain quality program with less staff time

2

3

4

Sponsored by:

10

Self-led & self-driven

Sponsored by:

11

Decentralizes leadership

Sponsored by:

12

Invite discovery of purpose and skills

Sponsored by:

13

Image courtesy of Tesla Motors, Inc.

The Order:1886 courtesy of Sony Computer Entertainment America LLC.

Group Volunteering

Pro Bono

Impact at Work

Impact Mindset

Impact Skillset

Impact Culture

The Hydrous: Communicating Science Beautifully

Image courtesy of The Hydrous

Image courtesy of Build Change

Sponsored by:

21

Deep Dives

Sponsored by:

24

Measurement: What do you measure beyond ‘activation’?

Sponsored by:

25

Hooks: What hooks volunteers on service?

Sponsored by:

26

Populations: Who are you having the most success with repeat engagement? Who are you struggling the most to retain? (Geo, function, demo, etc.)

Sponsored by:

27

Burnout: Do you measure it? What’s the biggest driver of burnout at your company? What’s the one thing you think has the most effect on preventing burnout?

Sponsored by:

28

Norms: Do your volunteers adopt practices or routines that make service programs more likely to be transformative?

Sponsored by:

29

Q&A

Sponsored by:

30

Closing statement

Jared Chung Founder CareerVillage.org

Sponsored by:

31

Rate This Session On Our Conference App ! • • • • • •

Visit the App Store or Google Play Search for “Points of Light Conference” Log in with the email address you used to register Password: “serviceunites” Click on “Sessions,” find this session Click “Session Rating” Sponsored by:

32