Generator & UPS Service & Maintenance - The Secure Power ...
Generator & UPS Service & Maintenance
YOUR POWER IN SAFE HANDS
Generator & UPS Service & Maintenance
Generator & UPS Service & Maintenance from Dale Power Solutions
Contents
Introduction
2-3
Service & Maintenance
4-5
Installation and Commissioning
6-7
Upgrades
8-9
Dale Diesel Defence
10-11
Battery Management
12
Spare Parts
13
Equipment Hire
14
Product Training
15
Waste Management
16
The Total Secure Power Solution
17
UPS and Generators
18
Corporate Responsibility
19
Unrivalled Service
20
Proud of our Pedigree
Keeping your power flowing Generator & UPS Service & Maintenance
1
Total Asset Lifecycle Management
From your very first call to the UKs leading secure power service provider – Your power is in safe hands. Over 100 dedicated service personnel
Product training
Over 100 dedicated UK service personnel are only a phone call away. A team of experienced service engineers, project managers, software developers and commissioning engineers are dedicated to providing you with absolute peace of mind achieved by the guaranteed optimum operation of your power systems.
With dedicated training facilities and staff we are able to train customers in the use of any of our products. Our training programmes are custom built to meet the needs of the customer. From basic product overviews to advanced technical training we can meet any requirement.
Service & maintenance 3 24/7, 365 Emergency breakdown cover 3 Any Diesel Generator and UPS featuring any make and model 3 UK service centres 3 Competent offshore experienced personnel 3 Dedicated overseas service teams 3 Planned preventative maintenance 3 Reactive service or emergency breakdown cover 3 Predictive maintenance 3 Remote monitoring 3 Loadbank testing 3 Condition based monitoring
Waste management In line with all regulations we can manage the waste of our customer’s power systems in a safe and environmentally friendly way.
Your total power solutions partner In an uncertain world, where rocketing demand is putting a strain on power supplies and increasing blackout frequency, you need the total confidence in your back-up power that Dale provides. Select from our standard range of UPS and generators, or our secure power projects providing your ideal standby power solution. Our integrated UPS and generator solutions provide ‘no-break’ power, saving you from costly outages and downtime. We deliver flexible, innovative and cost effective secure power solutions, service and maintenance and manage the complete lifecycle of your equipment.
Installation & commissioning 3 Technical installation & commissioning teams provide
guaranteed optimum operation of your Diesel Generators and UPS
Upgrades 3 Diesel Generator, UPS, Gas Turbine and Control Panel upgrades
Spare parts 3 Equipment spares 3 Parts processing
Hire 3 Equipment hire service
Battery management As one of the UK’s largest and leading independent suppliers of complete battery solutions, Dale Power Solutions has the expertise to completely manage the lifecycle of your batteries. www.dalepowersolutions.com
1
Generator & UPS Service & Maintenance
Service and Maintenance Getting the most out of your equipment FEATURES
3 Complete service and maintenance for Diesel Generators, UPS and Gas Turbines 3 24/7, 365 Emergency breakdown cover 3 Planned preventative maintenance 3 Predictive maintenance 3 Rapid response 3 Remote monitoring 3 Fleet management 3 Database management 3 Resistive & inductive load bank testing 3 Site surveys
UK MAP Head Office Scarborough
Southern Branch Hemel Hempstead
Scotland Branch Aberdeen Service Engineer Location
2
Generator & UPS Service & Maintenance
Nationwide service & maintenance provision for all makes & models of Diesel Generators and UPS With over 100 dedicated service personnel, Dale Power Solutions is determined to keep your power systems at optimal efficiency. To achieve this we provide comprehensive service and maintenance for Diesel Generators, UPS and Gas Turbines worldwide. Wear and tear over time is unavoidable so we use planned preventative and predictive maintenance to ensure repairs are carried out at the right time. In the untimely event of an emergency breakdown we strive to achieve rapid response and offer cover. Remote monitoring of your power systems allows our engineers to maintain and, where needed, take immediate action and reduce response time. Ranging from standard maintenance and repairs to load bank testing, our service capability affords us the ability to manage entire fleets of power systems.
Gas Turbine Service & Maintenance Regular service of your Gas Turbine will increase its lifecycle significantly. Service & maintenance of Gas Turbines include but are not limited to; Skid equipment repairs, strip down inspections, laser alignment and equipment balancing and vibration surveys.
Load Bank Testing As part of our service and maintenance capability we can carry out load bank tests of your power systems. These tests are an effective way of identifying and prioritizing areas requiring preventative maintenance. A mix of both resistive and reactive load bank tests can be carried out in order to produce reliable results to base a maintenance plan on.
Diesel Generator Service & Maintenance
Control System Management
Get the most out of your Diesel Generator by carrying out regular inspections and repairs. Maintenance can involve; Exhaust treatment, OFTEC qualified fuel tank inspections, coolant cleaning and recycling, fuel management and radiator cleaning.
At the heart of your power system is its control system as it determines how it behaves in different scenarios as required. As such it is extremely important to maintain and manage your system correctly. We can manage your entire control system to ensure its always running when required and make adjustments as and when its needed. Remote monitoring is also possible allowing alterations and maintenance to be carried out in rapid succession.
UPS Service & Maintenance Benefit from optimal UPS performance by investing in service and maintenance. UPS maintenance can include but is not limited to; Protective device repair, battery management, enclosure maintenance and power conversion optimisation.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
3
Generator & UPS Service & Maintenance
Installation & Commissioning Managing your brand new power systems
FEATURES
3 Complete installation and commissioning for Diesel Generators, UPS and Gas Turbines 3 Full project management 3 Site surveys 3 Certification to all health, safety and environmental legislation 3 Electrical design 3 Electrical testing & mapping 3 Full schematics and schedules 3 Safe delivery
4
Generator & UPS Service & Maintenance
Ensure optimum performance from your equipment right from the start From the configuration of your equipment before its dispatched, right the way through to on-site installation and optimisation, Dale Power Solutions provides a comprehensive installation and commissioning service for our Diesel Generators, UPS and Gas Turbines.
We will conduct a complete site assessment including access, space and floor loadings. We will then organise delivery and placement of your power system, arranging special lifting and carnage if required. We will take care of all the electrical and mechanical work that is needed.
Expert Project Management
During the commissioning process our experienced and highly skilled engineers will fully test the complete power protection systems operation to ensure that your system is tuned to provide you with maximum efficiency of your plants operation. Our service engineers will work in accordance with factory issued commissioning procedures and written method statement.
Our service engineers can either work alone on your project, or alongside your plant engineering staff, to reduce the costs and to enable knowledge transfer. This will be commissioned safely and delivered on time, with minimal disruption to your business.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
5
Generator & UPS Service & Maintenance
Upgrades Extending the life of your power systems
After Upgrade
Before Upgrade
FEATURES
3 Complete upgrades for Diesel Generators, UPS and Gas Turbines 3 Site surveys 3 Detailed consultation and design 3 Generator and UPS hire to replace power systems during upgrade 3 Updated technology and software providing increased efficiency 3 Significant cost benefit compared to complete power system replacement
6
Generator & UPS Service & Maintenance
Avoid the heavy cost of complete equipment replacement by investing in an upgrade Years of bespoke secure power engineering mean we can design an upgrade program to keep your equipment running longer before the need for a more costly complete replacement. Upgrades are entirely customisable and can be performed on every part of your Diesel Generator, UPS and Gas Turbine using modern technology and software allowing you to benefit from increased efficiency and reliability. Backed by our own project management team, Dale Power Solutions are dedicated to providing the finest solutions to help improve your operating plants.
Diesel Generator Upgrades Comprehensive upgrades are available for your Diesel Generator to allow you to get the most out of your system when you need it the most. Upgrade options include but are not limited to; the diesel engine, fuel system, alternator, control system, ventilation, anti-acoustic and anti-vibration configurations, maintenance access and canopy/container accommodation.
UPS Upgrades Optimise your UPS system with our unrivalled upgrade capability covering the entire system. Upgrade options include but are not limited to; the control system, network capability and remote communication, anti-seismic configurations, floor standing/wall mounted enclosures, protective devices and customisable door features.
Gas Turbine Upgrades Customisable and configurable upgrades are designed with one thing in mind, to fully enhance your power system. Options for upgrade range from, but are not limited to; the control system, skid, engine, acoustic enclosures, ventilation and exhaust silencer.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
7
Generator & UPS Service & Maintenance
Dale Diesel Defence Optimising the life of your Diesel Generator
Fuel Sampling & Testing
Fuel Storage & Handling
Dale Fuel Management Programme
FEATURES
3 Complete fuel management 3 Fuel sampling & testing 3 Fuel treatment 3 Fuel storage & handling 3 Fuel maintenance
8
Generator & UPS Service & Maintenance
Fuel Maintenance
Fuel Treatment
Keep your Diesel Generator at peak performance by maintaining its fuel The Problem
Fuel Storage & Handling
Your diesel engine relies on having pure, clean diesel fuel for efficient and reliable running. The ultra-fine tolerances and high fuel injection pressures of today’s diesel fuel systems mean they are extremely sensitive to any fuel quality problems or contamination. Fuel borne contaminants can come in a number of forms and from a variety of sources, but all will cause your engines, generators and pumps to fail.
Our team of experts can provide advice on how to minimise contamination risk through the use of good fuel storage and handling practices. Advice can also be offered on the entire fuel management system, from testing to cleaning, repair and replacement.
Sampling & Testing Regular testing of samples is vital to finding out how clean your generators fuel is. We can provide the necessary equipment to carry out tests and send the results off to be analysed. In addition to providing standard tests Dale Power Solutions can also carry out in depth and detailed tests, where required.
Fuel Maintenance To ensure that your fuel remains in prime condition all year round we provide fuel polishing systems which provide cycled polishing and easy access statistics on your fuel. This is all achieved through an application which is easily connected into building management systems and are ideal for unmanned facilities.
Fuel Treatment In the event of contaminated fuel being detected our team will work with you to identify the best possible solution for bringing your fuel back into optimum condition. This could involve filtering the entire fuel stock or using fuel additives.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
9
Generator & UPS Service & Maintenance
Battery Management Including supply, accommodation, testing and maintenance FEATURES
3 One of the largest, qualified and independent battery suppliers in the UK 3 Complete battery lifecycle management 3 Correct battery sizing and supply to meet any customer requirements 3 Efficient battery installation to minimise customer disruption 3 Detailed battery commissioning organised by our team of dedicated project managers 3 Efficient battery maintenance to avoid any downtime 3 Battery waste management
10
Generator & UPS Service & Maintenance
Achieve peace of mind by coming to one of the UK’s largest providers of complete battery solutions Dale Power Solutions is one of the largest and leading independent suppliers of battery management in the UK. As your complete battery solution provider we have a wealth of experience with all types of stationary rechargeable batteries. Our vast range of services are vital to ensure the correct sizing, supply, installation, commissioning, maintenance, testing and complete lifecycle management of the battery. As an independent secure power provider we choose or recommend only the best battery for your application. With our superb service and maintenance packages you have the assurance that your battery meets demanding and everchanging legislation, particularly in terms of health and safety and care for the environment, including waste management. Our engineers have detailed risk assessments, method statements and site compliant rules are always accommodated.
Battery Selection & Supply Our expert engineers will select and size the correct battery technology and type to ensure the optimum choice for your application. We can satisfy your every requirement from individual cells and mono-blocks to full banks, strings and entire sites.
Battery Accommodation The correct battery accommodation is as important as the battery itself and we have the experience to help you make that choice and install it for you. An extensive range of enclosures and stands (open and cladded) are available for all applications. Standard equipment such as battery isolators, switchgear and fuse boxes are all available to suit your requirements, but if your installation is in an explosive atmosphere we have a range of ATEX Ex compliant equipment as well.
Battery Installation & Commissioning Once you’ve selected your batteries and accommodation, our team of engineers and project managers will organise everything required for installation on your site.
Battery Testing Battery testing and inspections are available for all of our batteries, from single cells to entire charging rooms. This is vital for keeping your batteries in good condition. Voltage measurement and discharge testing – Using either site load or a load bank we carry out battery autonomy checks. Full battery capacity checks are to recognised and approved standards. Sophisticated cell testing and continuous monitoring – Our condition monitoring checks use battery resistance instruments to enable full site reporting of individual cell voltage and internal resistance readings including associated interconnections.
Battery Maintenance Predictive and preventative maintenance is regularly carried out to ensure you avoid any downtime. When problems with your batteries occur our service engineers will be on hand to analyse the situation. It is often possible to make repairs and reconfigurations to solve problems but sometimes batteries reach the end of their lifecycle. In this event suitable replacements are recommended.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
11
Generator & UPS Service & Maintenance
Spare Parts Rapid response spare parts provision When you’re in need we’re ready to support you. We hold large quantities of spare parts, making your investment go much further by ensuring we always use genuine spare parts. Our team is equipped with a parts Identification system and ordering software, making sure you have access to the correct parts, at the right time.
Capitalize on the benefits of Dale Power Solutions preventative maintenance service and meet the ever fluctuating requirements of your business with individual spare parts and pre-packaged kits of expendable spare parts from Dale Power Solutions FEATURES
No matter what your requirement for spare parts, whether it’s an air filter, cooling system, alternator or control panel, Dale Power Solutions can supply the spare parts for your power system equipment. We hold a large stock of fast moving spare parts, ensuring our customers can maximise their equipment’s running time without any interruption.
3 Access to every part of all major Diesel Generator, UPS and Gas Turbine manufacturers
All of our spare parts are from genuine manufacturers and have been manufactured to precise specifications with guaranteed durability, reliability and productivity.
3 Tailored spare parts contracts
We have a commitment to deliver the highest quality spare parts to ensure the performance of your equipment. As such all of our spare parts are certified to industry standards.
3 Rapid response 3 All spare parts are from genuine manufacturers 3 Agreed stocking levels for repeat customers 3 Source parts for engines and generators which are no longer in production 3 Continuous upgrading of spare parts according to current state of technology
12
Generator & UPS Service & Maintenance
Equipment Hire Keeping you in power in the event of an emergency Whether you need last minute power in the event of an emergency or just to power an event or temporary site we can help. A stock of Diesel Generators, UPS, and Batteries are permanently kept in the event of need for power. Our stock allows us to dispatch your required power needs extremely quickly. All rental Generators, UPS and Batteries can be installed, commissioned and maintained by our team of engineers if desired. Furthermore load banks are available to hire if you wish to carry out tests. Our engineers are also happy to carry out these tests if you prefer.
Diesel Generators
Load Banks A range of load banks for hire are available from 50Kw – 1.5Mw and can come mobile or static depending on test requirements. All load banks come complete with everything required to carry out load tests including cables.
Batteries Industrial batteries from the very best and reliable manufacturers are available for hire in any amounts, from individual cells and mono-blocks to full banks, strings and entire sites. FEATURES
Diesel Generators are available for hire from 7.5kVA3300kVA and can be paralleled to provide even more power. Our rental range of Generators all come packaged in either ISO containers or weather-proof canopies, complete with the very latest electronic control systems built in.
3 Hire available for diesel generators, UPS, load banks and batteries
UPS
3 Diesel generators starting from 7.5kVA
Single phase UPS are available from 200VA, and three phase from 10kVA. Complete with a user friendly interface, all of our UPS for hire come packed full of features ranging from eco modes to surge protection.
3 Load banks ranging from 50Kw-1.5Mw
3 Emergency rapid response 3 Installation & commissioning 3 Short to long term hire available 3 UPS starting from 200VA 3 Batteries from all trusted and leading manufacturers
www.dalepowersolutions.com
13
Generator & UPS Service & Maintenance
Product Training Enhancing the competence of your workforce Employees are at the heart of any organization and are key to its performance, so care is needed to make sure they are well informed. Ensure you have technically trained operators of Dale Power Solutions products by attending our training programmes. Our training facilities combine a comfortable class room environment with hands on training capability guaranteeing both an educational and interactive training experience ranging from product familiarity to safe operation, theory to hands on application. Training is offered on all of our products and is tailored around your needs. Whether you need a basic product overview, or more advanced technical application training we can help. We can train you on-site or at our dedicated training facilities in our head office.
14
Generator & UPS Service & Maintenance
FEATURES
3 Custom training to suit specific requirements 3 Basic to advanced training courses 3 Practical & theory based training 3 Dedicated training facilities and staff 3 On-site training is available
Waste Management Ensuring your environmental responsibilities are met
In addition to installing, upgrading and servicing your power systems we can dispose of your waste. Backed by years of technical and environmental experience we provide safe, eco-friendly, cost effective and efficient waste management services. From waste collection and transportation all the way to recycling and disposal we are your one-stop source for all of your industrial waste services. The combination of our expertise and compliance with waste regulations guarantees both the environment and your company are well protected. Our expertise means we can provide waste management services for diesel generators, UPS, gas turbines and batteries.
FEATURES
3 Complete waste management, from collection, transportation, recycling and disposal 3 Up to date with all recycling and waste regulations 3 Management of all waste from diesel generators, UPS, gas turbines and batteries 3 Hazardous waste can also be safely managed www.dalepowersolutions.com
15
Generator & UPS Service & Maintenance
The Total Secure Power Solution Built up since 1935, Dale offers you technical excellence providing technologically advanced product solutions, expertly project managed and supported by tailored service packages. Remote monitoring – users can monitor multiple systems, alarms, fault signals and fuel systems from a single PC or mobile device.
UPS and generator together – true ‘no break’ solution Our total secure power solution integrates UPS and generator together where the UPS supports critical loads without interruption until the generator kicks in. With our “no-break” power solution we can ensure your business continuity without costly downtime.
16
Generator & UPS Service & Maintenance
Generators & UPS Our Generator and UPS range include: 3 AC UPS Systems 3 DC UPS Systems 3 UPS Modules 3 Standard E Series UPS 3 Diesel Generators 3 Gas Turbines
We provide Generators and UPS to customers worldwide to provide guaranteed business continuity.
Standard range Customers can choose from a comprehensive range of standard generators and UPS.
Custom design Generators and UPS can be custom designed from a large range of options to meet all customer requirements.
www.dalepowersolutions.com
17
Generator & UPS Service & Maintenance
Dale Power Solutions
Corporate & Social Responsibility Operating in a responsible and sustainable manner is important to Dale Power Solutions. Whilst we run our business in line with the expectations of our stakeholders, we also see corporate responsibility as a discipline that helps us to manage risks and maximise on the opportunities presented to us in a changing world. We take our corporate responsibility seriously across the Company as an employer, manufacturer, investor and a consumer. We are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
Environment We recognise the importance of understanding the impact of our activities on the environment and we are developing an Environmental Programme to demonstrate and benchmark our commitment. Our company is accredited to ISO 14001 and we are continually looking at ways to improve our efficiency across our sites. We promote energy and water efficiency, waste reduction, and reduction of potentially dangerous, volatile or environmentally damaging chemicals. We also have an ongoing commitment to reducing our carbon footprint.
Health & Safety We shall provide, and strive to maintain, a clean, healthy and safe working environment. Providing a workplace where our employees feel safe is not only a legal obligation, but a fundamental factor in building their engagement with the company. Through management intervention, awareness campaigns and a culture that encourages employees to raise concerns about the workplace safety, we aim to reduce the frequency of accidents. Our SHE Team promotes and develops cooperation between all employees to ensure health and safety management is embedded into management and business processes. This is supported by our Health & Safety Policy.
Community We are committed to making a sustainable positive impact on the communities in which we operate. We aim to make a distinctive contribution to equality and social development through the establishment of effective partnerships and programmes that make best use of the energies and skills of our employees. We support our employees in fundraising for charities and voluntary work, recognising both the benefit to the community and to the employees themselves.
18
Generator & UPS Service & Maintenance
Our technical excellence ensures your power is in safe hands S E R V I C E
Services for multinational, blue-chip customers Engineering excellence from professionally trained staff Reliable power to provide business continuity Valuable peace-of-mind cover Instant response across the globe Competence built over 77 years Encompassing services from an office generator to an offshore rig
Setting New Standards… The Dale brand provides the benchmark in power solutions and service for diverse global markets including: 3 Power Generation 3 Electrical Distribution 3 Utilities 3 Petrochemical 3 Process Control 3 Telecommunications 3 Manufacturing 3 Transport Infrastructure
A long history of continued supply of secure power solutions and service for the most demanding requirements worldwide, providing total customer satisfaction.
www.dalepowersolutions.com
19
Generator & UPS Service & Maintenance
Dale Power Solutions –
Generator & UPS Service & Maintenance Established since 1935, Dale Power Solutions has become a global leader in bringing technology and engineering together to create innovative solutions, protecting critical power supplies for customers through our standby power systems. With an annual turnover in excess of £30million, it is through Dale Power Solutions commitment to excellence, combined with our mission to deliver outstanding client service has earned Dale Power Solutions its prestigious reputation it enjoys today as one of the world’s most trusted providers of standby power solutions.
Dale Power Solutions provides a comprehensive and bespoke design capability service to our customers, taking initial concepts through design, project management, manufacturing, installation and commissioning processes, followed by complete maintenance and servicing on a worldwide basis to more than 8,000 generators and UPS systems. Our professional structure, financial strength and the necessary quality assurance, health and safety, and product accreditations meet the demands of the world’s most discerning clients. These accreditations include:
Supplier No.: 061134
Proud of our pedigree… proud to be your partner. 20
Generator & UPS Service & Maintenance
Generator & UPS Service & Maintenance
Keeping your world powered
Dale Power Solutions Ltd reserves the right to make changes in specification without notice or liability. All information is subject to Dale Power Solutions Ltd own data & is considered accurate at time of publishing.
www.dalepowersolutions.com www.dalepowersolutions.com
produced by adverset media solutions limited www.adverset.co.uk
Dale Power Solutions Ltd
HEAD OFFICE, FACTORY 1, SCARBOROUGH Salter Road Eastfield Industrial Estate Scarborough North Yorkshire YO11 3DU Tel : + 44 01723 583511
FACTORY 2, FILEY
SCOTLAND BRANCH
UK SOUTHERN BRANCH
Tel : + 44 01723 583511
Tel: + 44 01224 270 391
Tel: + 44 02032 173041
MIDDLE EAST BRANCH Tel: +971 4 364 1228
Your power in safe hands
www.dalepowersolutions.com
YOUR POWER IN SAFE HANDS
Generator & UPS Service & Maintenance
Generator & UPS Service & Maintenance from Dale Power Solutions
Contents
Introduction
2-3
Service & Maintenance
4-5
Installation and Commissioning
6-7
Upgrades
8-9
Dale Diesel Defence
10-11
Battery Management
12
Spare Parts
13
Equipment Hire
14
Product Training
15
Waste Management
16
The Total Secure Power Solution
17
UPS and Generators
18
Corporate Responsibility
19
Unrivalled Service
20
Proud of our Pedigree
Keeping your power flowing Generator & UPS Service & Maintenance
1
Total Asset Lifecycle Management
From your very first call to the UKs leading secure power service provider – Your power is in safe hands. Over 100 dedicated service personnel
Product training
Over 100 dedicated UK service personnel are only a phone call away. A team of experienced service engineers, project managers, software developers and commissioning engineers are dedicated to providing you with absolute peace of mind achieved by the guaranteed optimum operation of your power systems.
With dedicated training facilities and staff we are able to train customers in the use of any of our products. Our training programmes are custom built to meet the needs of the customer. From basic product overviews to advanced technical training we can meet any requirement.
Service & maintenance 3 24/7, 365 Emergency breakdown cover 3 Any Diesel Generator and UPS featuring any make and model 3 UK service centres 3 Competent offshore experienced personnel 3 Dedicated overseas service teams 3 Planned preventative maintenance 3 Reactive service or emergency breakdown cover 3 Predictive maintenance 3 Remote monitoring 3 Loadbank testing 3 Condition based monitoring
Waste management In line with all regulations we can manage the waste of our customer’s power systems in a safe and environmentally friendly way.
Your total power solutions partner In an uncertain world, where rocketing demand is putting a strain on power supplies and increasing blackout frequency, you need the total confidence in your back-up power that Dale provides. Select from our standard range of UPS and generators, or our secure power projects providing your ideal standby power solution. Our integrated UPS and generator solutions provide ‘no-break’ power, saving you from costly outages and downtime. We deliver flexible, innovative and cost effective secure power solutions, service and maintenance and manage the complete lifecycle of your equipment.
Installation & commissioning 3 Technical installation & commissioning teams provide
guaranteed optimum operation of your Diesel Generators and UPS
Upgrades 3 Diesel Generator, UPS, Gas Turbine and Control Panel upgrades
Spare parts 3 Equipment spares 3 Parts processing
Hire 3 Equipment hire service
Battery management As one of the UK’s largest and leading independent suppliers of complete battery solutions, Dale Power Solutions has the expertise to completely manage the lifecycle of your batteries. www.dalepowersolutions.com
1
Generator & UPS Service & Maintenance
Service and Maintenance Getting the most out of your equipment FEATURES
3 Complete service and maintenance for Diesel Generators, UPS and Gas Turbines 3 24/7, 365 Emergency breakdown cover 3 Planned preventative maintenance 3 Predictive maintenance 3 Rapid response 3 Remote monitoring 3 Fleet management 3 Database management 3 Resistive & inductive load bank testing 3 Site surveys
UK MAP Head Office Scarborough
Southern Branch Hemel Hempstead
Scotland Branch Aberdeen Service Engineer Location
2
Generator & UPS Service & Maintenance
Nationwide service & maintenance provision for all makes & models of Diesel Generators and UPS With over 100 dedicated service personnel, Dale Power Solutions is determined to keep your power systems at optimal efficiency. To achieve this we provide comprehensive service and maintenance for Diesel Generators, UPS and Gas Turbines worldwide. Wear and tear over time is unavoidable so we use planned preventative and predictive maintenance to ensure repairs are carried out at the right time. In the untimely event of an emergency breakdown we strive to achieve rapid response and offer cover. Remote monitoring of your power systems allows our engineers to maintain and, where needed, take immediate action and reduce response time. Ranging from standard maintenance and repairs to load bank testing, our service capability affords us the ability to manage entire fleets of power systems.
Gas Turbine Service & Maintenance Regular service of your Gas Turbine will increase its lifecycle significantly. Service & maintenance of Gas Turbines include but are not limited to; Skid equipment repairs, strip down inspections, laser alignment and equipment balancing and vibration surveys.
Load Bank Testing As part of our service and maintenance capability we can carry out load bank tests of your power systems. These tests are an effective way of identifying and prioritizing areas requiring preventative maintenance. A mix of both resistive and reactive load bank tests can be carried out in order to produce reliable results to base a maintenance plan on.
Diesel Generator Service & Maintenance
Control System Management
Get the most out of your Diesel Generator by carrying out regular inspections and repairs. Maintenance can involve; Exhaust treatment, OFTEC qualified fuel tank inspections, coolant cleaning and recycling, fuel management and radiator cleaning.
At the heart of your power system is its control system as it determines how it behaves in different scenarios as required. As such it is extremely important to maintain and manage your system correctly. We can manage your entire control system to ensure its always running when required and make adjustments as and when its needed. Remote monitoring is also possible allowing alterations and maintenance to be carried out in rapid succession.
UPS Service & Maintenance Benefit from optimal UPS performance by investing in service and maintenance. UPS maintenance can include but is not limited to; Protective device repair, battery management, enclosure maintenance and power conversion optimisation.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
3
Generator & UPS Service & Maintenance
Installation & Commissioning Managing your brand new power systems
FEATURES
3 Complete installation and commissioning for Diesel Generators, UPS and Gas Turbines 3 Full project management 3 Site surveys 3 Certification to all health, safety and environmental legislation 3 Electrical design 3 Electrical testing & mapping 3 Full schematics and schedules 3 Safe delivery
4
Generator & UPS Service & Maintenance
Ensure optimum performance from your equipment right from the start From the configuration of your equipment before its dispatched, right the way through to on-site installation and optimisation, Dale Power Solutions provides a comprehensive installation and commissioning service for our Diesel Generators, UPS and Gas Turbines.
We will conduct a complete site assessment including access, space and floor loadings. We will then organise delivery and placement of your power system, arranging special lifting and carnage if required. We will take care of all the electrical and mechanical work that is needed.
Expert Project Management
During the commissioning process our experienced and highly skilled engineers will fully test the complete power protection systems operation to ensure that your system is tuned to provide you with maximum efficiency of your plants operation. Our service engineers will work in accordance with factory issued commissioning procedures and written method statement.
Our service engineers can either work alone on your project, or alongside your plant engineering staff, to reduce the costs and to enable knowledge transfer. This will be commissioned safely and delivered on time, with minimal disruption to your business.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
5
Generator & UPS Service & Maintenance
Upgrades Extending the life of your power systems
After Upgrade
Before Upgrade
FEATURES
3 Complete upgrades for Diesel Generators, UPS and Gas Turbines 3 Site surveys 3 Detailed consultation and design 3 Generator and UPS hire to replace power systems during upgrade 3 Updated technology and software providing increased efficiency 3 Significant cost benefit compared to complete power system replacement
6
Generator & UPS Service & Maintenance
Avoid the heavy cost of complete equipment replacement by investing in an upgrade Years of bespoke secure power engineering mean we can design an upgrade program to keep your equipment running longer before the need for a more costly complete replacement. Upgrades are entirely customisable and can be performed on every part of your Diesel Generator, UPS and Gas Turbine using modern technology and software allowing you to benefit from increased efficiency and reliability. Backed by our own project management team, Dale Power Solutions are dedicated to providing the finest solutions to help improve your operating plants.
Diesel Generator Upgrades Comprehensive upgrades are available for your Diesel Generator to allow you to get the most out of your system when you need it the most. Upgrade options include but are not limited to; the diesel engine, fuel system, alternator, control system, ventilation, anti-acoustic and anti-vibration configurations, maintenance access and canopy/container accommodation.
UPS Upgrades Optimise your UPS system with our unrivalled upgrade capability covering the entire system. Upgrade options include but are not limited to; the control system, network capability and remote communication, anti-seismic configurations, floor standing/wall mounted enclosures, protective devices and customisable door features.
Gas Turbine Upgrades Customisable and configurable upgrades are designed with one thing in mind, to fully enhance your power system. Options for upgrade range from, but are not limited to; the control system, skid, engine, acoustic enclosures, ventilation and exhaust silencer.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
www.dalepowersolutions.com
7
Generator & UPS Service & Maintenance
Dale Diesel Defence Optimising the life of your Diesel Generator
Fuel Sampling & Testing
Fuel Storage & Handling
Dale Fuel Management Programme
FEATURES
3 Complete fuel management 3 Fuel sampling & testing 3 Fuel treatment 3 Fuel storage & handling 3 Fuel maintenance
8
Generator & UPS Service & Maintenance
Fuel Maintenance
Fuel Treatment
Keep your Diesel Generator at peak performance by maintaining its fuel The Problem
Fuel Storage & Handling
Your diesel engine relies on having pure, clean diesel fuel for efficient and reliable running. The ultra-fine tolerances and high fuel injection pressures of today’s diesel fuel systems mean they are extremely sensitive to any fuel quality problems or contamination. Fuel borne contaminants can come in a number of forms and from a variety of sources, but all will cause your engines, generators and pumps to fail.
Our team of experts can provide advice on how to minimise contamination risk through the use of good fuel storage and handling practices. Advice can also be offered on the entire fuel management system, from testing to cleaning, repair and replacement.
Sampling & Testing Regular testing of samples is vital to finding out how clean your generators fuel is. We can provide the necessary equipment to carry out tests and send the results off to be analysed. In addition to providing standard tests Dale Power Solutions can also carry out in depth and detailed tests, where required.
Fuel Maintenance To ensure that your fuel remains in prime condition all year round we provide fuel polishing systems which provide cycled polishing and easy access statistics on your fuel. This is all achieved through an application which is easily connected into building management systems and are ideal for unmanned facilities.
Fuel Treatment In the event of contaminated fuel being detected our team will work with you to identify the best possible solution for bringing your fuel back into optimum condition. This could involve filtering the entire fuel stock or using fuel additives.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
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Generator & UPS Service & Maintenance
Battery Management Including supply, accommodation, testing and maintenance FEATURES
3 One of the largest, qualified and independent battery suppliers in the UK 3 Complete battery lifecycle management 3 Correct battery sizing and supply to meet any customer requirements 3 Efficient battery installation to minimise customer disruption 3 Detailed battery commissioning organised by our team of dedicated project managers 3 Efficient battery maintenance to avoid any downtime 3 Battery waste management
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Generator & UPS Service & Maintenance
Achieve peace of mind by coming to one of the UK’s largest providers of complete battery solutions Dale Power Solutions is one of the largest and leading independent suppliers of battery management in the UK. As your complete battery solution provider we have a wealth of experience with all types of stationary rechargeable batteries. Our vast range of services are vital to ensure the correct sizing, supply, installation, commissioning, maintenance, testing and complete lifecycle management of the battery. As an independent secure power provider we choose or recommend only the best battery for your application. With our superb service and maintenance packages you have the assurance that your battery meets demanding and everchanging legislation, particularly in terms of health and safety and care for the environment, including waste management. Our engineers have detailed risk assessments, method statements and site compliant rules are always accommodated.
Battery Selection & Supply Our expert engineers will select and size the correct battery technology and type to ensure the optimum choice for your application. We can satisfy your every requirement from individual cells and mono-blocks to full banks, strings and entire sites.
Battery Accommodation The correct battery accommodation is as important as the battery itself and we have the experience to help you make that choice and install it for you. An extensive range of enclosures and stands (open and cladded) are available for all applications. Standard equipment such as battery isolators, switchgear and fuse boxes are all available to suit your requirements, but if your installation is in an explosive atmosphere we have a range of ATEX Ex compliant equipment as well.
Battery Installation & Commissioning Once you’ve selected your batteries and accommodation, our team of engineers and project managers will organise everything required for installation on your site.
Battery Testing Battery testing and inspections are available for all of our batteries, from single cells to entire charging rooms. This is vital for keeping your batteries in good condition. Voltage measurement and discharge testing – Using either site load or a load bank we carry out battery autonomy checks. Full battery capacity checks are to recognised and approved standards. Sophisticated cell testing and continuous monitoring – Our condition monitoring checks use battery resistance instruments to enable full site reporting of individual cell voltage and internal resistance readings including associated interconnections.
Battery Maintenance Predictive and preventative maintenance is regularly carried out to ensure you avoid any downtime. When problems with your batteries occur our service engineers will be on hand to analyse the situation. It is often possible to make repairs and reconfigurations to solve problems but sometimes batteries reach the end of their lifecycle. In this event suitable replacements are recommended.
APPLICATION Marine, oil & gas, defence, finance & government, utilities & renewables, healthcare, manufacturing, rental & construction, transport & travel and telecommunications
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Generator & UPS Service & Maintenance
Spare Parts Rapid response spare parts provision When you’re in need we’re ready to support you. We hold large quantities of spare parts, making your investment go much further by ensuring we always use genuine spare parts. Our team is equipped with a parts Identification system and ordering software, making sure you have access to the correct parts, at the right time.
Capitalize on the benefits of Dale Power Solutions preventative maintenance service and meet the ever fluctuating requirements of your business with individual spare parts and pre-packaged kits of expendable spare parts from Dale Power Solutions FEATURES
No matter what your requirement for spare parts, whether it’s an air filter, cooling system, alternator or control panel, Dale Power Solutions can supply the spare parts for your power system equipment. We hold a large stock of fast moving spare parts, ensuring our customers can maximise their equipment’s running time without any interruption.
3 Access to every part of all major Diesel Generator, UPS and Gas Turbine manufacturers
All of our spare parts are from genuine manufacturers and have been manufactured to precise specifications with guaranteed durability, reliability and productivity.
3 Tailored spare parts contracts
We have a commitment to deliver the highest quality spare parts to ensure the performance of your equipment. As such all of our spare parts are certified to industry standards.
3 Rapid response 3 All spare parts are from genuine manufacturers 3 Agreed stocking levels for repeat customers 3 Source parts for engines and generators which are no longer in production 3 Continuous upgrading of spare parts according to current state of technology
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Generator & UPS Service & Maintenance
Equipment Hire Keeping you in power in the event of an emergency Whether you need last minute power in the event of an emergency or just to power an event or temporary site we can help. A stock of Diesel Generators, UPS, and Batteries are permanently kept in the event of need for power. Our stock allows us to dispatch your required power needs extremely quickly. All rental Generators, UPS and Batteries can be installed, commissioned and maintained by our team of engineers if desired. Furthermore load banks are available to hire if you wish to carry out tests. Our engineers are also happy to carry out these tests if you prefer.
Diesel Generators
Load Banks A range of load banks for hire are available from 50Kw – 1.5Mw and can come mobile or static depending on test requirements. All load banks come complete with everything required to carry out load tests including cables.
Batteries Industrial batteries from the very best and reliable manufacturers are available for hire in any amounts, from individual cells and mono-blocks to full banks, strings and entire sites. FEATURES
Diesel Generators are available for hire from 7.5kVA3300kVA and can be paralleled to provide even more power. Our rental range of Generators all come packaged in either ISO containers or weather-proof canopies, complete with the very latest electronic control systems built in.
3 Hire available for diesel generators, UPS, load banks and batteries
UPS
3 Diesel generators starting from 7.5kVA
Single phase UPS are available from 200VA, and three phase from 10kVA. Complete with a user friendly interface, all of our UPS for hire come packed full of features ranging from eco modes to surge protection.
3 Load banks ranging from 50Kw-1.5Mw
3 Emergency rapid response 3 Installation & commissioning 3 Short to long term hire available 3 UPS starting from 200VA 3 Batteries from all trusted and leading manufacturers
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Generator & UPS Service & Maintenance
Product Training Enhancing the competence of your workforce Employees are at the heart of any organization and are key to its performance, so care is needed to make sure they are well informed. Ensure you have technically trained operators of Dale Power Solutions products by attending our training programmes. Our training facilities combine a comfortable class room environment with hands on training capability guaranteeing both an educational and interactive training experience ranging from product familiarity to safe operation, theory to hands on application. Training is offered on all of our products and is tailored around your needs. Whether you need a basic product overview, or more advanced technical application training we can help. We can train you on-site or at our dedicated training facilities in our head office.
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Generator & UPS Service & Maintenance
FEATURES
3 Custom training to suit specific requirements 3 Basic to advanced training courses 3 Practical & theory based training 3 Dedicated training facilities and staff 3 On-site training is available
Waste Management Ensuring your environmental responsibilities are met
In addition to installing, upgrading and servicing your power systems we can dispose of your waste. Backed by years of technical and environmental experience we provide safe, eco-friendly, cost effective and efficient waste management services. From waste collection and transportation all the way to recycling and disposal we are your one-stop source for all of your industrial waste services. The combination of our expertise and compliance with waste regulations guarantees both the environment and your company are well protected. Our expertise means we can provide waste management services for diesel generators, UPS, gas turbines and batteries.
FEATURES
3 Complete waste management, from collection, transportation, recycling and disposal 3 Up to date with all recycling and waste regulations 3 Management of all waste from diesel generators, UPS, gas turbines and batteries 3 Hazardous waste can also be safely managed www.dalepowersolutions.com
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Generator & UPS Service & Maintenance
The Total Secure Power Solution Built up since 1935, Dale offers you technical excellence providing technologically advanced product solutions, expertly project managed and supported by tailored service packages. Remote monitoring – users can monitor multiple systems, alarms, fault signals and fuel systems from a single PC or mobile device.
UPS and generator together – true ‘no break’ solution Our total secure power solution integrates UPS and generator together where the UPS supports critical loads without interruption until the generator kicks in. With our “no-break” power solution we can ensure your business continuity without costly downtime.
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Generator & UPS Service & Maintenance
Generators & UPS Our Generator and UPS range include: 3 AC UPS Systems 3 DC UPS Systems 3 UPS Modules 3 Standard E Series UPS 3 Diesel Generators 3 Gas Turbines
We provide Generators and UPS to customers worldwide to provide guaranteed business continuity.
Standard range Customers can choose from a comprehensive range of standard generators and UPS.
Custom design Generators and UPS can be custom designed from a large range of options to meet all customer requirements.
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Generator & UPS Service & Maintenance
Dale Power Solutions
Corporate & Social Responsibility Operating in a responsible and sustainable manner is important to Dale Power Solutions. Whilst we run our business in line with the expectations of our stakeholders, we also see corporate responsibility as a discipline that helps us to manage risks and maximise on the opportunities presented to us in a changing world. We take our corporate responsibility seriously across the Company as an employer, manufacturer, investor and a consumer. We are committed to understanding, monitoring and managing our social, environmental and economic impact to enable us to contribute to society’s wider goal of sustainable development. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
Environment We recognise the importance of understanding the impact of our activities on the environment and we are developing an Environmental Programme to demonstrate and benchmark our commitment. Our company is accredited to ISO 14001 and we are continually looking at ways to improve our efficiency across our sites. We promote energy and water efficiency, waste reduction, and reduction of potentially dangerous, volatile or environmentally damaging chemicals. We also have an ongoing commitment to reducing our carbon footprint.
Health & Safety We shall provide, and strive to maintain, a clean, healthy and safe working environment. Providing a workplace where our employees feel safe is not only a legal obligation, but a fundamental factor in building their engagement with the company. Through management intervention, awareness campaigns and a culture that encourages employees to raise concerns about the workplace safety, we aim to reduce the frequency of accidents. Our SHE Team promotes and develops cooperation between all employees to ensure health and safety management is embedded into management and business processes. This is supported by our Health & Safety Policy.
Community We are committed to making a sustainable positive impact on the communities in which we operate. We aim to make a distinctive contribution to equality and social development through the establishment of effective partnerships and programmes that make best use of the energies and skills of our employees. We support our employees in fundraising for charities and voluntary work, recognising both the benefit to the community and to the employees themselves.
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Generator & UPS Service & Maintenance
Our technical excellence ensures your power is in safe hands S E R V I C E
Services for multinational, blue-chip customers Engineering excellence from professionally trained staff Reliable power to provide business continuity Valuable peace-of-mind cover Instant response across the globe Competence built over 77 years Encompassing services from an office generator to an offshore rig
Setting New Standards… The Dale brand provides the benchmark in power solutions and service for diverse global markets including: 3 Power Generation 3 Electrical Distribution 3 Utilities 3 Petrochemical 3 Process Control 3 Telecommunications 3 Manufacturing 3 Transport Infrastructure
A long history of continued supply of secure power solutions and service for the most demanding requirements worldwide, providing total customer satisfaction.
www.dalepowersolutions.com
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Generator & UPS Service & Maintenance
Dale Power Solutions –
Generator & UPS Service & Maintenance Established since 1935, Dale Power Solutions has become a global leader in bringing technology and engineering together to create innovative solutions, protecting critical power supplies for customers through our standby power systems. With an annual turnover in excess of £30million, it is through Dale Power Solutions commitment to excellence, combined with our mission to deliver outstanding client service has earned Dale Power Solutions its prestigious reputation it enjoys today as one of the world’s most trusted providers of standby power solutions.
Dale Power Solutions provides a comprehensive and bespoke design capability service to our customers, taking initial concepts through design, project management, manufacturing, installation and commissioning processes, followed by complete maintenance and servicing on a worldwide basis to more than 8,000 generators and UPS systems. Our professional structure, financial strength and the necessary quality assurance, health and safety, and product accreditations meet the demands of the world’s most discerning clients. These accreditations include:
Supplier No.: 061134
Proud of our pedigree… proud to be your partner. 20
Generator & UPS Service & Maintenance
Generator & UPS Service & Maintenance
Keeping your world powered
Dale Power Solutions Ltd reserves the right to make changes in specification without notice or liability. All information is subject to Dale Power Solutions Ltd own data & is considered accurate at time of publishing.
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Dale Power Solutions Ltd
HEAD OFFICE, FACTORY 1, SCARBOROUGH Salter Road Eastfield Industrial Estate Scarborough North Yorkshire YO11 3DU Tel : + 44 01723 583511
FACTORY 2, FILEY
SCOTLAND BRANCH
UK SOUTHERN BRANCH
Tel : + 44 01723 583511
Tel: + 44 01224 270 391
Tel: + 44 02032 173041
MIDDLE EAST BRANCH Tel: +971 4 364 1228
Your power in safe hands
www.dalepowersolutions.com
