GRABBINGHEARTS+MINDS GRABBING HEARTS MINDS

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9 February 2012

GRABBING HEARTS + MINDS Co-presented by: Alison Terry, HASSELL Wendy Geitz: DEGW

Business Case for Change: The Evidence is Mounting

Source: The Impact of Office Design on Business Performance, British Council of Offices, 2006

_Changing work practices delivers an 8-fold gain compared to investing in smart building design or green IT initiatives!! Source: Mandate for Change by John Blackwell and Associates in Workplace Effectiveness News, July 2010

_Pro-active, problem-avoidance workplace ergonomics strategy can deliver a 1% increase in productivity and displace the ‘additional cost’ of green building Source: Green Ergonomics, Prof Alan Hedge Cornell University 2008

The New Priorities for Workplace Relocation and Design Optimising Business Performance and Productivity Key Factors Encouraging Relocation and Redesign g Improve Business Performance

Key Attributes Maximise staff health and wellbeing: _Provide good environmental performance _Provide Provide natural light to most of the floor plate

Promote knowledge transfer: _Provide significant informal, communal space for staff _Provide areas for privacy

Provide for flexible work styles: _Easily transformed to support changing needs _Flexible lease terms

Source: extract from Colliers International Tenancy Survey 2010

New Workplace Models: Agility- based

Office –centric model: Non-territorial working g Includes... HOTDESKING Hotelling Quiet rooms Communal/Team spaces ...The beginnings off Activity-based workingg y _hybrid hybrid environment _trust-based management _performance-based working _shared shared amenity and spaces ...including third spaces

Looks the same...but acts differently!

Networked office model: Distributed working h many names... has Activity-based working Smart working Agile working Free range working Flexible working Teleworking

Home working

Next Workplace Model: Self-organising, Cross-fertilising Spaces

Last Decade: 

Next Decade:

_Connection

_Community/Authenticity/Meaning

_Transparency

_Creativity and value creation

_Collaboration

_ Virtual teams and environs

_Flexibility

_Self‐organising systems

_Workstyles Workstyles

_Attraction and retention Attraction and retention

_More with less

_Measuring productivity

Macquarie Bank 1 Sh ll St 1 Shelly St ANZ Centre  833 Collins NAB Melbourne Docklands

Watch this space

Newer Workplace Model: Self-organising, Cross-fertilising Spaces

Workplace:

Co-Working:

Learning:

New Management Model: Collaborative

From business silos...

To joined-up thinking...

IT ______HR______CRE______LEGAL______CFO______CEO

CEO  CFO                 IT HR             CRE        HR CRE LEGAL

Effecting New Workplace + Management Models: Key Attributes for Improving Business Performance + Productivity:

CEO: leadership

M i i staff Maximise t ff h health lth and d wellbeing: llb i

T Team Approach: A h

_Provide good environmental performance

CRE : monitor and measure

_Provide natural light to most of the floor plate

HR : WHS + Workplace Relations requirements

Promote knowledge transfer: _Promote team development & collaboration

CRE : space use

_Provide significant informal, communal space

IT : knowledge transfer

_Provide areas for privacy

Management + HR : workplace protocols

Provide for flexible work styles: _Easily transformed to support changing needs

IT : agility

_Flexible e b e lease ease terms e s

Legal: lease, workplace relations re agility

Source: Colliers International Tenancy Survey 2010