HALLIBURTON 3000 N. Sam Houston Parkway E. (77032) • Post Office Box 1675, Houston, TX 77251 Direct: 281.871.4000 • Fax: 281.871.5936
May 25, 2016 To: The Hiring Manager or Hiring Authority Re: Johnna E Smith – Letter of Recommendation This is a letter of Professional Recommendation for Johnna E. Smith. Johnna worked for Halliburton | Baroid from 2008 – 2016. She was recently impacted by the severe downturn in the Oil Field Services sector resulting in very low oil prices. I hired Johnna in 2008 as a Quality Professional. Johnna was responsible for auditing and managing our ISO 9001 and API certifications requirements for our corporate office and manufacturing facilities, including writing and developing standards and process documentation and providing quality support for our Product Service Line (one of the largest single businesses within the Drilling and Evaluation division of Halliburton). Because of her diligence and superior work ethic in this position she achieved and successfully maintained licensing for the corporate office and all 6 facilities. She continually monitored the standards and modified processes to ensure they were effective and efficient. Johnna was then promoted to the Process Assurance Service Quality / HSE Coordinator position to assist in creating and improving the Halliburton Management System initiative in relation to quality management and driving HSE metrics. In this position she successfully developed and implemented processes for our QMS and HSE programs. She supported these programs with training, auditing, and vigorously addressing nonconformances. She also managed the Corrective, Preventive, Improvement (CPI) system and Key Performance Indicators by monitoring metrics and reporting to senior management for discussion and review. Throughout her career with Halliburton Johnna had interacted with and supported the manufacturing and field laboratories for Halliburton Baroid. She was the natural selection and identified as the successor for the Global Lab Compliance Manager and was promoted into that position in 2013. During this time she was also identified as a candidate for the Leadership Development Program. She and her management team worked to create uniformity and consistency between the 46 Baroid laboratories by creating more concise processes and fine tuning existing standard operating procedures. Johnna implemented improvements and onboarding of the iFacts system (LIMs system) documenting real time data and making it immediately accessible to internal and external customers. This included customer contract requirements, equipment inventory and calibrations. She completed these tasks while supervising the QA/QC and bioassay laboratories personnel and finances. She also ensured processes were implemented by involvement with extensive auditing and monitoring results. Johnna has a fantastic attitude, is a very hard worker and has a great aptitude for technical work, quality control work and developing and maintaining personal relationships. She is a person that is very trustworthy and completes tasks efficiently and with a very high level of competency. Johnna holds a lead auditor certification, API Q2 certification and was our representative on the API drilling fluids committee attending and making recommendations on API standards changes and adoptions. I would be willing to provide detailed examples of skills and capabilities that Johnna exhibited while employed at Halliburton. You may contact me at any time with requests of that type. To reiterate, Johnna was well liked and served excellently within our PASQ and HSE team at Halliburton. She was not afraid to travel and completed many audits and professional process reviews providing support to improve our business during her time here. If it were not for the severe impact of the downturn in the oil services business, Johnna would have remained at Halliburton. She was an excellent employee and received an “exceeded expectations rating” every year on her performance review. She would make an excellent employee to anyone looking for quality talent, integrity and a superior skill set. Sincerely, Keith A. Terry
[email protected] Global PASQ&HSE Manager Baroid Halliburton Energy Services, Inc.