Information Systems Strategy at the Toronto Stock Exchange

Lecture 2 Case Study Notes: Information Systems Strategy at the Toronto Stock Exchange The Exchange Industry   

Financial markets have existed to match individuals who require capital w/ individuals who have capital to invest Prior to the advent of computers, the matching process occurred via floor trading (i.e. physical contact b/w buyers and sellers and manual exchange records processing) Successful exchanges had two key ingredients—liquidity and quality o Liquidity was the ability of a market for a stock to absorb a reasonable amount of buying and selling w/o major price changes  The lower the liquidity of a given market, the greater price fluctuations due to buying and selling  Price fluctuations are referred to as market impact costs o Exchanges  There are 3 key customers; brokerage houses, listing companies and investors (individual and institutional)  Brokerage industry provided specialists required to conduct trading activities  Depending on the local regulatory environment, brokers also acted as an exchange’s competitors by internalizing orders (matching buy and sell orders in-house) and reporting trades after they occurred  Listing companies look for low cost, high liquidity, high market quality and high visibility  Investors look for low cost, access to high quality info and a well-regulated forum in which to conduct their activities

Major Trends  

Several forces had an impact on the exchange industry including globalization, deconstruction, consolidation and institutionalization Globalization has resulted in issuing companies seeking financial choices abroad (around the world) o Advances in technology included extensive connectivity and very low communication costs  Having low cost, advanced tech creates a competitive advantage against other companies