Inkjet Intl. Case Study

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Thru.

Customer Case Study

“Thru provides a service to let us transfer those larger files easily and efficiently. It saves our clients time and production time on our end.” Rowdy Bush Director of Operations Inkjet International

Overview Customer: Inkjet International Customer Website: www.inkjetintl.com/

About Inkjet International

Customer Size: 11-50 employees

Inkjet International is a proven manufacturer of super-wide format print

Country or Region: United States

solutions for outdoor media, digital décor, environmental branding and

Industry: Printing

custom solutions for both indoor and outdoor applications. Inkjet serves the diverse needs of agencies, media companies, and corporate brands with

Customer Profile: Inkjet International is a proven manufacturer of outdoor media, digital decor, environmental branding and custom print solutions. Business Situation: The company needed a file transfer solution that would streamline the process of receiving large artwork files from its customers. Solution: Inkjet uses Thru Dropbox™ integrated with its website to securely receive large artwork files from customers online.

value, quality and fast turnaround.

The Challenge Producing large-scale printing solutions is no small task for printing manufacturers, especially the process of receiving and managing multiple large image files for production. Without a reliable file exchange and management solution, valuable time can be wasted by both the company and the client by re-sending or locating lost files. Inkjet was experiencing issues receiving and managing thousands of large artwork files sent by customers. “We’ve had a lot of trouble and confusion getting files from customers through other services, either with notifications or file transfers not completing,” explained Rowdy Bush, Director of Operations for Inkjet.

Benefits:  Faster production time due to an increase in file transfer speeds  Integrated Thru seamlessly into its company website with custom branding  Reduction in service calls due to immediate notifications for uploaded files  Increased security for corporate data transferred over the web

Motivated by a loss in production time and upset customers, Inkjet began to search for a file transfer solution that would provide quick and reliable file uploads from customers and streamline the production process.

The Solution Inkjet chose Thru to streamline file exchange based on Thru’s reliability in handling large files and easy to use upload features for customers. Integrated seamlessly into the company’s website, Inkjet uses Thru Dropbox™ to securely receive large artwork files with the following features: 

“Thru is so reliable and so easy to use that there’s no reason to change.” Rowdy Bush Director of Operations Inkjet International

Files or folders of any size or type with multiple upload and download options



Notifications sent to both the recipient and sender



Files are uploaded directly into the file system using any device



Record of time, email, IP address, and full auditing of every upload



Full virus scanning for every file in transit and at rest

The Results Since Thru is now Inkjet’s primary solution for file transfer, both the company and its customers are experiencing significant time savings that weren’t possible with previous services. Thru has streamlined the way Inkjet receives large files from customers resulting in the following benefits: 

Faster speeds and reliable transfers decreases idle time for production



Secure mobile file sharing enables BYOD for easy access to files on and off-site



Easy upload instructions and interface design ensure ease of use for customers



Immediate notifications quicken production and reduce service calls



Heightened cloud storage security guarantees safety for corporate data

Thru’s ability to perform any file transfer scenario with flexibility and security attracts companies like Inkjet to adopt enterprise file sharing and collaboration as their primary source for exchanging large files. Thru’s platform services enable secure file transfer, FTP replacement, enterprise file sync and share, electronic software delivery and other services to be integrated across applications and workflows, making it a comprehensive approach to file transfer in the enterprise.

About Thru Thru, Inc. offers industry's leading solutions for enterprise file sharing and collaboration to help organizations exchange large files and content securely across the globe. Handling billions of unlimited file size transactions, Thru serves a variety of industries including software, financial services, architecture and manufacturing. With installations in over 170 countries, Thru's unified platform and products like Thru Web, Thru Dropbox™, Thru Desktop Sync, mobile apps for iOS, Android and business apps for Microsoft Outlook, IBM Notes, Salesforce and Microsoft SharePoint, offer both out-of-the-box and custom solutions for every file sharing need of an enterprise. For more information about Thru, Inc., visit www.thruinc.com or contact [email protected]. Trusted by companies worldwide

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(US/Canada) This case study is for informational purposes only. Thru, Inc., makes no warranties, express or implied, in this summary. Document No. 53-28809-2100

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