Step 2 of The PASSRR Formula: The Child Problem Toolbox Welcome to Child Problem Toolbox! To the right is an image showing you where you are in the Universal Blueprint® Problem-Solving System / PASRR Formula: If you recall, you use the Prevention Toolbox all the time, especially when there is No problem. In the previous section, you learned the four five-star tools to use in the first step of the PASRR Formula: Prevent problems from starting or worsening. When a problem arises, you are no longer in the “No Problem Zone,” so you start asking the three problem type identification questions. To answer the first question, “Is this a Child problem or a Parent problem?” you consider whether any of the following P-E-S-S issues are involved: Peers, Emotions, Siblings and School. In nearly every response to any problem, you’ll take the next step in the PASRR Effective Response Formula: Acknowledge the child’s feelings. When facing a Child problem, you STOP at this step of the PASRR Formula and use a more extensive process that helps children work through their feelings and guides them through the process of making decisions and/or solving their own problems. This three-step process is called F-A-X Listening, which is the fifth (and final) five-star tool. The Child Problem Toolbox contains two Toolsets: • The F-A-X Listening Toolset teaches children how to work through their emotions, identify the underlying issues driving their emotions and behavior and to explore solutions to it. • The Sibling Toolset offers practical tools and tips for preventing or resolving conflicts between two or more people, such as siblings or peers. This PASRR step and Toolbox focus exclusively on Child problems. If you have a Parent problem, whether it’s the whole problem or part of a combo problem, you still want to start your response by acknowledging the child’s feelings, which may only be a half-sentence. Then, you’ll get your turn to express your concerns in the next step of the PASRR Formula, “Set limits or express concerns,” which could be in a matter of seconds. You’ll learn more about that step in the Parent Problem Toolbox.