Measuring Return on Investment - EMS Software
MEASURING THE RETURN ON YOUR INVESTMENT Mindy Bainbridge EMS Software | VP, Professional Services October 26, 2015
Return on Investment (ROI)
(Benefit of the investment – cost of the investment) / cost of the investment
- Investopedia 2 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
Why Measure? Justify Cost and Effort of Expansion Justify Cost and Effort of Adding Service Providers Justify Upgrade or Maintenance Cost Management Listens When Data is in Dollars 3 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
Meeting Lifecycle
Meeting Lifecycle EMS Benefit • Increased Visibility to Space Availability and Details
Measured Return • Reduced Time to Find Available Space • Improve Space Utilization, Reduce Real Estate Costs • Reduce Use of Offsite Space
Meeting Lifecycle EMS Benefit • Convenient End Point Options • Detailed Data that Can be Filtered for Accurate Search • Simple Intake Form to Collect All Relevant Space and Service Needs
Measured Return • Reduced Time to for End Users to Book Space and Services
Meeting Lifecycle EMS Benefit
Measured Return
• Automate the Approval Process for Complex Space Reservations • Increase Self-Service Access for Simple Space Reservations
• Reduced Time to Manage Space
• Improve Invoicing Review and Approval Process
• Reduced Time to Manage Billing Processes
• Increase Invoice Accuracy • Tools for Better Planned Use of Space
• Increase Revenue Collected for Space Rentals
Meeting Lifecycle EMS Benefit
Measured Return
• Automate Communication with Service Providers • Enforce Inventory Limits • Use Resources Alerts
• Reduced Time to Review and Approve Service Requests
• Use Built-In Operational Reports • Send Automatic Change and Cancellation Notifications
• Reduce Wasted Time and Product from Delayed Service Deliveries, Set-Ups and Pick-Ups • Increase Revenue Collected for Services
• Increase Service Invoice Accuracy
Meeting Lifecycle EMS Benefit
Measured Return
• Ensure all meeting details are in place before the meeting starts
• Reduced Time Wasted in Meetings
• Prevent Double-Bookings
• Reduced Time Finding Alternate Space
• Remind Hosts to Supply Details; Notify of Changes/Cancellations
• Reduce Time Supplying and Confirming Details
Meeting Lifecycle
EMS Benefit • Receive notification of locations changes or cancellations
Measured Return • Reduce Time to Communicate Details
Meeting Lifecycle EMS Benefit • Collect and Access Statistical and Utilization Data
• Review Space Size Usage • Review Space Type Usage
Measured Return • Reduce Time and Cost to Report on Space Usage • Make Informed Real Estate Decisions; Reduce Real Estate and Construction Costs
Meeting Lifecycle
EMS Benefit
Measured Return
• Reduce Redundant Space and Resource Management Systems
• Reduce IT Costs
• Integrate with HVAC Systems
• Reduce Lighting, Heating, Cooling Costs
Resulting In… Reduced Operational Costs Increased Productivity Increased Revenue Attracting and Retaining Talent Brand Differentiation 13 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
We Can Help You Inputs Needed: -
Annual Revenue
-
Employee Count
-
Services Provided
14 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
MEASURING THE RETURN ON YOUR INVESTMENT Mindy Bainbridge EMS Software | VP, Professional Services Lori Cook EMS Software | Director, Solution Consultants •
Don’t forget! Complete the session feedback survey in the EMS Live! 2015 mobile app to increase your prize winning chances!
• •
[email protected] [email protected]
Return on Investment (ROI)
(Benefit of the investment – cost of the investment) / cost of the investment
- Investopedia 2 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
Why Measure? Justify Cost and Effort of Expansion Justify Cost and Effort of Adding Service Providers Justify Upgrade or Maintenance Cost Management Listens When Data is in Dollars 3 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
Meeting Lifecycle
Meeting Lifecycle EMS Benefit • Increased Visibility to Space Availability and Details
Measured Return • Reduced Time to Find Available Space • Improve Space Utilization, Reduce Real Estate Costs • Reduce Use of Offsite Space
Meeting Lifecycle EMS Benefit • Convenient End Point Options • Detailed Data that Can be Filtered for Accurate Search • Simple Intake Form to Collect All Relevant Space and Service Needs
Measured Return • Reduced Time to for End Users to Book Space and Services
Meeting Lifecycle EMS Benefit
Measured Return
• Automate the Approval Process for Complex Space Reservations • Increase Self-Service Access for Simple Space Reservations
• Reduced Time to Manage Space
• Improve Invoicing Review and Approval Process
• Reduced Time to Manage Billing Processes
• Increase Invoice Accuracy • Tools for Better Planned Use of Space
• Increase Revenue Collected for Space Rentals
Meeting Lifecycle EMS Benefit
Measured Return
• Automate Communication with Service Providers • Enforce Inventory Limits • Use Resources Alerts
• Reduced Time to Review and Approve Service Requests
• Use Built-In Operational Reports • Send Automatic Change and Cancellation Notifications
• Reduce Wasted Time and Product from Delayed Service Deliveries, Set-Ups and Pick-Ups • Increase Revenue Collected for Services
• Increase Service Invoice Accuracy
Meeting Lifecycle EMS Benefit
Measured Return
• Ensure all meeting details are in place before the meeting starts
• Reduced Time Wasted in Meetings
• Prevent Double-Bookings
• Reduced Time Finding Alternate Space
• Remind Hosts to Supply Details; Notify of Changes/Cancellations
• Reduce Time Supplying and Confirming Details
Meeting Lifecycle
EMS Benefit • Receive notification of locations changes or cancellations
Measured Return • Reduce Time to Communicate Details
Meeting Lifecycle EMS Benefit • Collect and Access Statistical and Utilization Data
• Review Space Size Usage • Review Space Type Usage
Measured Return • Reduce Time and Cost to Report on Space Usage • Make Informed Real Estate Decisions; Reduce Real Estate and Construction Costs
Meeting Lifecycle
EMS Benefit
Measured Return
• Reduce Redundant Space and Resource Management Systems
• Reduce IT Costs
• Integrate with HVAC Systems
• Reduce Lighting, Heating, Cooling Costs
Resulting In… Reduced Operational Costs Increased Productivity Increased Revenue Attracting and Retaining Talent Brand Differentiation 13 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
We Can Help You Inputs Needed: -
Annual Revenue
-
Employee Count
-
Services Provided
14 © 2015 Dean Evans & Associates LLC | Confidential & Proprietary
MEASURING THE RETURN ON YOUR INVESTMENT Mindy Bainbridge EMS Software | VP, Professional Services Lori Cook EMS Software | Director, Solution Consultants •
Don’t forget! Complete the session feedback survey in the EMS Live! 2015 mobile app to increase your prize winning chances!
• •
[email protected] [email protected]
