Moments of Power 5-8

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Moments of Power 5-8 Getting your customers ‘over the line’ and increasing sales The 8 Moments of Power (MOP) teach you how to recognize and apply 8 key principles of human behaviour to win and keep customers. MOP 5-8 can be applied to sell more effectively.

How to implement these principles into sales: Moment of Power

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MOP #5: Power of Going First: Give to build relationships and don’t expect anything in return Be the first to give information, compliments, your time, etc.

Use (significant, personalized and unexpected) gifts and concessions

Make a concession when someone says “no” to your first offer

MOP #6: Power of (not) Losing: Create a sense of urgency Suggest that something is rare or can be lost

Create a sense of urgency through loss language, rivalry, showing how your offer is different

Moment of Power

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MOP #7: Power of Commitment: Get people to make a commitment

Start with a small request to ‘get a foot in the door’.

Get people to make a commitment (take a stand) in the beginning and then show them their progress towards the goal

Commitments should be made actively, ‘in public’ and voluntarily

MOP #8: Power of the Crowd: Provide proof that your solution is successful and popular

Provide evidence of what others are thinking, feeling or doing

Show responses of others, others’ past successes and testimonials