MORPHO TRUST PLATFORM MULTICHANNEL ONLINE CONTRACTING
Morpho (Safran) is a global leader in security solutions. We assist both public and private sectors in ensuring security and building trust in an even more digital and mobile world. We offer innovative solutions for strong authentication, secure online transactions and legally-binding archiving. In particular, Morpho works hands in hands with the banking and insurance sectors to secure corporate and private digital transactions. Morpho helps public administrations to implement digital processes by guaranteeing data security and giving legally binding value to legal and administrative acts. Morpho also provides industrial groups with solutions which enable secure digital exchanges with their customers, suppliers and partners (e.g. maintenance, manufacturing, purchasing…). Our solutions and services are proven in diverse contexts and are certified according to the highest international security standards.
MORPHO TRUST PLATFORM MULTICHANNEL ONLINE CONTRACTING
KEY BENEFITS
PAPERLESS CONTRACTS Today, online contracting is considered essential for both organizations and their clients, to: Increase sales performance - Improve client acquisition process, win market shares, optimize client conversion rate Improve client services - Sign contracts anytime, anywhere, and with any device (computer, tablet, smartphone…) Optimize operational efficiency - Eliminate the need to print and mail documents, save time and money, easily track and monitor transactions
Multi and cross-channel platform Works with all contract scenarios Supports computers, tablets and smartphones Compliant with regulatory and legal requirements Integrated legally binding archiving Solution certified CSPN* by the FNISA** Proven solution, available on-premises (license) or as SaaS *CSPN: First Level of Security Certification **FNISA: The French Network and Information Security Agency
WHY IS PROOF IMPORTANT? European law recognizes three forms of electronic signatures: simple, advanced, and qualified. In practice, the simple electronic signature does not prove the reliability of the process, and is not reliable enough to count as proof in a court of law. The qualified signature is too stringent, and is rarely used by the general public. The advanced signature, accompanied by a proof file (including the electronic proof agreement, the acceptance of the contract terms, consent, the validity of the signatures at the time of signing…) that is established and archived in conditions that guarantee integrity, offers the best balance.
Kiosk
Tablet
MORPHO TRUST PLATFORM
Client
MTP (Morpho Trust Platform) is a 100% electronic contracting solution for all multi or cross-channel scenarios (online, in-branch, over the phone, in the field…). MTP creates a legally binding proof file that retraces the entire contract process. MTP is the first online contract solution to receive CSPN* certification, attesting to its reliable contract process and proof creation.
Bank teller
Advisor desk
Smartphone Call center Computer
••••••
Contract display
Customer agreement
Customer authentication
Send certificate
Contract signature and timestamp
Add supporting documentation
Legally binding proof
Proof archiving
USE CASES Financial Institutions: in-branch account opening, online enrollment for financial products, in-store credit, lease contracts… Insurance Companies: on the go contract signing, online signature of additional healthcare coverage, cross-channel signing of payment protection insurance contracts…
Industry and Services: energy contract e-signature, authorization of SEPA mandates, signing purchase orders… Government and Social Services: online application for social services, timesheet signatures...
MAIN FEATURES Flexible contract scenario
Secure client space
MTP can handle all contract scenarios, using either predefined configurations, or a custom solution developed by Morpho or its partners. MTP manages synchronous (a single step) and asynchronous (several steps: adding IDs, multiple signatures…) contract processes.
Optionally, MTP includes a secure client space, where users can access their contracts awaiting signature, for uploading documentation such as ID scans, for example.
Adaptable authentication
Timestamping MTP timestamps each signature to guarantee the time and date of the agreements.
MTP implements authentication factors that are adapted to the Integrated legally binding archiving situation: password or challenge/response, OTP*** SMS, OTP email, OTP OATH, OTP EMV-CAP, software certificates, or certificates stored The proof files generated by MTP can be directly archived in Morpho Secure Storage Server (M3S). This legally binding digital on a hardware device. vault is compliant with the NF Z42-020 standard, and guarantees Document viewer long term data preservation. MTP includes a PDF viewer for documents to sign. This guarantees Compatible with other Morpho components correct display no matter the viewing device (including smartphones MTP is built around the standard Morpho security and trust products. and tablets), without downloading any extra programs. Our clients can therefore reduce operation and maintenance costs, Corporate signatures and streamline team training. MTP can complete signatures on the server on behalf of an organization, in order to guarantee the integrity and origin of the documents. User consent MTP manages user consent (checking boxes, entering OTP, biometric data…) in a secure manner, and includes this information in the proof file. End user signatures
© markos86 / Fotolia
MTP can also complete personal signatures on behalf of individuals, to mark the commitment of the signer to the terms of the agreement. *** OTP: One Time Password
TECHNICAL SPECIFICATIONS SIGNATURES
PAdES Part 2 (Basic) PAdES Part 3 (Enhanced) PAdES Part 4 (LTV) PAdES-T XAdES
TIMESTAMPING
RFC 3161
CERTIFICATE VALIDATION
OCSP CRL (http/s, LDAP/s)
ARCHIVING
NF Z42-020 ISO 14641-1 (NF Z42-013)
SUPPORTED PKI
Morpho (Adobe AATL member) Microsoft 2003 and 2008 RC2 OpenTrust 4.5 and 4.7
CERTIFICATIONS / COMPLIANCE
SUPPORTED MOBILE OS
Apple iOS version 4+ Android version 4.1+ Microsoft Windows 8 and RT
BROWSERS
IE 8.0+, Safari 5.1+, Chrome 23.0+, Firefox 12.0+, Opera 12.1+
SUPPORTED HARDWARE
Wacom STU500/530/520 PL600/620 EMV-CAP readers
CUSTOMIZATION
Localization IHM customizable by CSS Personalized signature images © Kalawin / Thinkstock
DOCUMENTS
PDF version 1.4+
HOW TO CONTACT US? Great Valley Corporate Center 20 Valley Stream Parkway Suite 305 Malvern, PA 19355 USA
[email protected] The Morpho logo and trademark are the property of Safran group. Copyright © 2014. All rights reserved. Photo credits: Thinkstock: ©George Doyle - 05/15
Morpho 11, Boulevard Gallieni - 92130 Issy-les-Moulineaux - France Phone: +33 (0)1 58 11 25 00 - www.morpho.com Société par actions simplifiée au capital de 159.876.075 euros 440 305 282 R.C.S. NANTERRE