q2 survey results
SNAGAJOB Q2 EMPLOYER SURVEY This quarter we asked you to tell us about how the economy is impacting your hiring approach and what you think about your front-line culture. By and large, you told us that you have an optimistic view of hourly hiring and that hiring and retaining good employees are key items for your businesses right now. The majority of you also told us that you’re proud of your front-line culture and view selection of the right employees as one of the most important factors to building that culture. Check out the full results below to see how you stack up against your peers.
What is your general hourly hiring outlook for Q2?
64% Optimistic: increasing our workforce
32% Wait and see: making no changes to our workforce
4% Pessimistic: decreasing our workforce
How important are the following factors for your business right now? Availability to retain good employees
1% Not 2% Slightly 5% Moderately 30% Very 63% Extremely
Availability to hire good employees
1% Not 1% Slightly 5% Moderately 24% Very 69% Extremely
Decrease in consumer spending
Increase in hard costs
9% Not 10% Slightly 22% Moderately 36% Very 22% Extremely
5% Not 12% Slightly 27% Moderately 36% Very 20% Extremely
Availability of loans/financing
30% Not 22% Slightly 21% Moderately 16% Very 10% Extremely
Has the economy resulted in more or less investments in your hourly workforce?
More 39%
Not influenced 27%
Less 35%
The following practices are ranked from 1 - 6 based on their importance in building a strong front-line, hourly workforce at your company, with 1 being most important and 6 being the least important.
1 most important 2
3
4
5
6 least important
Selection
49% 13% 8% 10% 9% 12%
Training
10% 34% 27% 13% 12% 3%
Communication
17% 17% 21% 19% 15% 12%
Performance Management
9% 14% 22% 25% 18% 12%
Onboarding
7% 14% 13% 16% 16% 32%
Recognition & Rewards
7% 7% 8% 18% 30% 29%
SNAGAJOB Q2 EMPLOYER SURVEY (PAGE 2) How would you describe the workplace culture - or norms, values and behaviors - of your frontline, hourly employees? Above average 42%
Average 28%
Needs improvement 16%
Best in class 13%
I don’t know 1%
The following practices are ranked from 1 - 5 based on their importance in building a positive customer experience at your company, with 1 being the most important and 5 being the least important.
1 most important 2 Culture
3
4
5 least important
39% 15% 12% 14% 20%
Company Values
17% 26% 24% 21% 10%
People Practices
18% 28% 24% 15% 15%
Products & Services
16% 19% 17% 24% 25%
Policy & Leadership
10% 12% 22% 25% 30%
What is your general hourly hiring outlook for Q2?
64% Optimistic: increasing our workforce
32% Wait and see: making no changes to our workforce
4% Pessimistic: decreasing our workforce
How important are the following factors for your business right now? Availability to retain good employees
1% Not 2% Slightly 5% Moderately 30% Very 63% Extremely
Availability to hire good employees
1% Not 1% Slightly 5% Moderately 24% Very 69% Extremely
Decrease in consumer spending
Increase in hard costs
9% Not 10% Slightly 22% Moderately 36% Very 22% Extremely
5% Not 12% Slightly 27% Moderately 36% Very 20% Extremely
Availability of loans/financing
30% Not 22% Slightly 21% Moderately 16% Very 10% Extremely
Has the economy resulted in more or less investments in your hourly workforce?
More 39%
Not influenced 27%
Less 35%
The following practices are ranked from 1 - 6 based on their importance in building a strong front-line, hourly workforce at your company, with 1 being most important and 6 being the least important.
1 most important 2
3
4
5
6 least important
Selection
49% 13% 8% 10% 9% 12%
Training
10% 34% 27% 13% 12% 3%
Communication
17% 17% 21% 19% 15% 12%
Performance Management
9% 14% 22% 25% 18% 12%
Onboarding
7% 14% 13% 16% 16% 32%
Recognition & Rewards
7% 7% 8% 18% 30% 29%
SNAGAJOB Q2 EMPLOYER SURVEY (PAGE 2) How would you describe the workplace culture - or norms, values and behaviors - of your frontline, hourly employees? Above average 42%
Average 28%
Needs improvement 16%
Best in class 13%
I don’t know 1%
The following practices are ranked from 1 - 5 based on their importance in building a positive customer experience at your company, with 1 being the most important and 5 being the least important.
1 most important 2 Culture
3
4
5 least important
39% 15% 12% 14% 20%
Company Values
17% 26% 24% 21% 10%
People Practices
18% 28% 24% 15% 15%
Products & Services
16% 19% 17% 24% 25%
Policy & Leadership
10% 12% 22% 25% 30%
