qsc program checklist
It’s Your REP! Own It! Protect It! Promote It! Reminder Checklist for the Quality Service Certification® Real Excellence Program™ (REP) Access the Agent Dashboard by clicking the “Agent Login” tab at the top of any page on RatedAgent.com or QualityService.org
Step 1: Update the contact data visible on your consumer website profiles at RatedAgent.com and QualityService.org Click “My Account” under the “My Account” tab Review and update your contact data If you need to update a field that is shaded out, send the information to [email protected] Remember to click the “Save Changes” button when you are done Step 2: Add additional service areas to your professional profiles on RatedAgent.com and QualityService.org Click “Public Service Areas” under the “My Account” tab The additional service areas are towns, cities, or service areas where consumers can locate you when searching for a real estate professional by location Step 3: Choose the pie charts & consumer comments you’d like to be displayed on your profiles at RatedAgent.com, QualityService.org and Realtor.com Click “Public Profile” under the “My Account” tab If you Enable all the comments and questions, your survey data will automatically be sent to your free Realtor.com profile Simply click the “Enable all questions” option to publish all results To Enable ONLY the Realtor.com questions, click the “Enable Realtor.com questions” Make sure you have claimed/activated your free Realtor.com profile. If you have not, click here (www.realtor.com/welcome/agentprofile/) Check the box next to the consumer comments to have them displayed All consumer comments from returned surveys over the last 3 years will be displayed Check the small box next to any question you would like to display on your profile Step 4: Add your professional photo to your consumer website profiles at RatedAgent.com and QualityService.org Click “Public Profile” under the “My Account” tab Click “Submit a New Photo” to upload your photo or email your photo to [email protected] Step 5: Add the Widget to your email signature and professional website Click “Widgets” under the “Marketing” tab On the page, you’ll find the QSC Widgets, the appropriate source code and instructions on how to utilize them When clicked, the widget will guide a client directly to your consumer website profile at RatedAgent.com When used on a website, the Widget will automatically update your Customer Satisfaction Rating with each returned survey Step 6: Share your independently validated history of real customer satisfaction feedback during the initial presentation with a client to help differentiate yourself Let clients know that they too will have the opportunity to provide feedback after the transaction closes, and you are motivated to ensure their satisfaction! Take a client to your profiles at RatedAgent.com or QualityService.org to show them your returned survey results Share a sample you the survey with your clients Add the marketing widget to your email signature and professional website
Step 1: Update the contact data visible on your consumer website profiles at RatedAgent.com and QualityService.org Click “My Account” under the “My Account” tab Review and update your contact data If you need to update a field that is shaded out, send the information to [email protected] Remember to click the “Save Changes” button when you are done Step 2: Add additional service areas to your professional profiles on RatedAgent.com and QualityService.org Click “Public Service Areas” under the “My Account” tab The additional service areas are towns, cities, or service areas where consumers can locate you when searching for a real estate professional by location Step 3: Choose the pie charts & consumer comments you’d like to be displayed on your profiles at RatedAgent.com, QualityService.org and Realtor.com Click “Public Profile” under the “My Account” tab If you Enable all the comments and questions, your survey data will automatically be sent to your free Realtor.com profile Simply click the “Enable all questions” option to publish all results To Enable ONLY the Realtor.com questions, click the “Enable Realtor.com questions” Make sure you have claimed/activated your free Realtor.com profile. If you have not, click here (www.realtor.com/welcome/agentprofile/) Check the box next to the consumer comments to have them displayed All consumer comments from returned surveys over the last 3 years will be displayed Check the small box next to any question you would like to display on your profile Step 4: Add your professional photo to your consumer website profiles at RatedAgent.com and QualityService.org Click “Public Profile” under the “My Account” tab Click “Submit a New Photo” to upload your photo or email your photo to [email protected] Step 5: Add the Widget to your email signature and professional website Click “Widgets” under the “Marketing” tab On the page, you’ll find the QSC Widgets, the appropriate source code and instructions on how to utilize them When clicked, the widget will guide a client directly to your consumer website profile at RatedAgent.com When used on a website, the Widget will automatically update your Customer Satisfaction Rating with each returned survey Step 6: Share your independently validated history of real customer satisfaction feedback during the initial presentation with a client to help differentiate yourself Let clients know that they too will have the opportunity to provide feedback after the transaction closes, and you are motivated to ensure their satisfaction! Take a client to your profiles at RatedAgent.com or QualityService.org to show them your returned survey results Share a sample you the survey with your clients Add the marketing widget to your email signature and professional website
