SYE 2018 Payment Policies

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SYE 2018 Payment Policies All fees related to the Summer Youth Enrichment Program are non-refundable and non-transferable. Payment Types Acceptable forms of payment are cash, check or money order, or payments made via bank account or credit card through our online payment system at syepayment.com. Return Check Policy There is a $30 charge for checks that are returned to The Salvation Army for any reason. If a person issues The Salvation Army a check that is returned for any reason payment via check will no longer be accepted and all payments from that point forward must be made via cash or Money Order for the remainder of the program. Issuing of Change and Receipts The Salvation Army will not issue any change for payment above the charged amount. If you pay over your required amount the excess will be credited to your next week’s payment. For example, if you owe $95 the first week but you submit $100 in your payment envelope you will only owe $90 the following week. If you have over paid at the culmination of the program you may collect any excess payments directly from Novita Moldawsky at the Green St. location. When making a payment, parents must enclose the check or cash in an envelope and indicate the amount enclosed on the outside of the envelope. This amount will be substantiated and a receipt will be issued within 48 hours from the time of payment. Late Drop-off/Pick-up Fees Any student that is dropped off after 8:15am will be assessed a late drop-off fee unless alternate arrangements were made in advance with program leadership staff. The fee is $5 for any time between 8:15 am and 8:25 am with an additional $1 for each minute after 8:25am. This fee must be paid upon your arrival and students will not be admitted until the fee is paid in full. Summer program afternoon pick-up will be from 3:45pm until 4:15pm. No child may be picked-up before this time, unless prior arrangements (at least 2 days notice) have been made with program leadership staff. It will be your responsibility to pick your child up by 4:15pm each day. The fee is $5 for any time between 4:15 pm and 4:25 pm. For each minute after 4:25pm there will be a $1.00 per child, per minute charge assessed. For participants enrolled in after care, the fee is $1.00 per minute for late pickup after 6:00 pm.

Fee Reimbursement If for ANY reason a family or child leaves the program- whether initiated by The Salvation Army OR the family there will be NO refund /transfer of any weekly fees or other payments made to The Salvation Army. Required Payments Every child must attend the program for at least seven (7) weeks. Upon enrolling families must indicate the weeks they will be participating. If for any reason a child attends fewer than 7 weeks, The Salvation Army reserves the right to assess the family the regular fee, for the additional weeks to cover the cost of the program. Partial Week/Missed Days There will be no reduction in charge for weeks where a student does not attend all 5 days. The fees assessed take in to account one four-day week to observe the 4th of July holiday and The Salvation Army does not reduce required payment for that reason during that week. If your child misses because of sickness or vacation you will still be required to pay the full week payment.

Weekly Payments For those families who choose not to participate in the Early Pay Program, the following guidelines apply to weekly payments made through the program Weekly Payment Schedule Fees are paid on a weekly basis beginning at Parent Orientation and all payments must be completed by the final week of the program. Weekly fee is due on the Wednesday prior to the upcoming program week. Any late payments will be subject to a $10 Late Payment Fee. Security of Payment Payment envelopes will not be opened or reviewed at the summer program site. In order to ensure the security of all funds The Salvation Army guarantees your funds will remain in the lock box until it is secured at The Salvation Army office where it will be reviewed and logged.