System and method for providing intelligence centers
US008046387B2
(12) Ulllted States Patent
(10) Patent N0.:
Nelson (54)
(45) Date of Patent:
*Oct. 25, 2011
SYSTEM AND METHOD FOR PROVIDING
6,832,263 B2
INTELLIGENCE CENTERS
318733;? 3% 7 ‘35882 3211323351‘
_
(75)
US 8,046,387 B2
lnvemori
_
730623511 Bl *
Cralg Nelson, PnOr Lake, MN (US)
(73) Assignee: iCentera Corporation, Bumsville, MN (Us) .
.
( * ) Not1ce:
.
.
.
Subject‘ to any d1scla1mer, the term of this
12/2004 POIiZZi et a1 6/2006
7,089,295 B2
8/2006 Christfort et al.
7,127,705 B2
10/2006 Christfort et al.
7,260,224 B1
8/2007 Ingle et al.
7,350,191 B1
3/2008 Kompella et a1.
7,366,682 B1*
4/2008 Katiyar et al. ........... .. 705/14.51
7 774 378 B2
8/2010
N l
2001/b032’092 A1 .7. 100001 (3:132?
Patent 15 extended Or a(busted under 35
2001/0034734 A1 * 10/2001 Whitley 61711.
U.S.C. 154(b) by 0 days.
2001/0034771 Al* 10/2001 Hutsch 61711.
h_
_
b_
_
1 d_
T is patent 1s su Ject to a termma
707/777
Poulsen .............................. .. 1/1
2002/0035483 A1 *
15-
3/2002 Patel
(continued)
cla1mer. OTHER PUBLICATIONS
(21) App1.N0.: 12/839,865
Oracle Application Server 10g, Sep. 2003.*
(22) F1led:
Jul. 20, 2010
(65)
(Continued)
Pnor Pubhcatlon Data
Us 2011/0016407 A1
Primary Examiner * Tarek Chbouki
Jan- 20, 2011
(74) Attorney, Agent, or Firm * SchWegman, Lundberg &
Woessner, P.A.
Related US. Application Data
(63)
(60)
Continuation of application No. 11/ 145,750, ?led on Jun. 6, 2005, noW Pat. No. 7,774,378. Provisional application No. 60/577,357, ?led on Jun. 4 2004 ’
(51)
(52)
(57) ABSTRACT Disclosed herein, among other things, is a system comprising a Content reposltory’ a commilmcation portal developer’ .21 content manager, and an analyt1c engme. The content repos1
'
tory is adapted to store electronic content in a computer
Int_ CL
readable storage medium. The communication portal devel
G06F17/30
(200601)
oper includes at least one Wizard to create a plurality of
G06F 9/44
(200601)
customizable portals Without coding software. Each customi
U 5 Cl ,' '
707/803_ 717/101
zable portal is accessible to one or more selected visitors
’
through a Web broWser. The content manager is adapted to
' """ "I """ "_ """"""""""" "
(58) lsrleld 0f1.C lissl??clatiqon searclht """" ee app lea Ion
(56)
e or Comp 6 e Seam
None 15 Dry’
The content manager includes at least one Wizard to populate
References Cited
and manage the electronic content Within the content reposi tory. The analytic engine analyzes electronic content use and
visitor behavior While logged into their customizable portal. In various embodiments, the analytics are provided in real
U.S. PATENT DOCUMENTS 5,793,365 A 8/1998 Tang et al. 6,356,910 B1 3/2002 Zellweger 6,516,349 B1 6,647,396 B2
2/2003 Lieberman 11/2003 Parnell et al.
6,671,689 B2
12/2003 Papierniak
publish selectable electronic content to selectable portals.
time or near real time. Other embodiments are disclosed
herein.
40 Claims, 13 Drawing Sheets
DAlABASk "‘ '52)
$1112
35“
EXIERML SYSTEMS
El
1215'“, AUDIENCE @EGPATIUN > [El
1
011
012700
Pom/11 OWNER iv
10mm
v
v
v
US 8,046,387 B2 Page 2 U.S. PATENT DOCUMENTS 2002/0049727 2002/0052954 2002/0055887 2002/0072922 2002/0073023 2002/0087416 2002/0087432 2002/0095387 2002/0099710 2002/0112035 2002/0161627 2002/0184111 2002/0184170 2003/0004982 2003/0028454 2003/0033288 2003/0046118 2003/0046331 2003/0046438 2003/0163471 2003/0187956 2003/0236745 2004/0030697 2004/0031058 2004/0049579 2004/0064832 2004/0073454 2004/0078225 2004/0117216 2004/0117248 2004/0117278 2004/0117370 2004/0122958 2004/0128347 2004/0205473 2004/0210628 2004/0216084 2004/0230467 2005/0044197 2005/0071757 2005/0084087
4/2002 5/2002 5/2002 6/2002 6/2002 7/2002 7/2002 7/2002 7/2002 8/2002 10/2002 12/2002 12/2002 1/2003 2/2003 2/2003 3/2003 3/2003 3/2003 8/2003 10/2003 12/2003 2/2004 2/2004 3/2004 4/2004 4/2004 4/2004 6/2004 6/2004 6/2004 6/2004 6/2004 7/2004 10/2004 10/2004 10/2004 11/2004 2/2005 3/2005 4/2005
Rothkopf PoliZZi et al.
Seguin Suzuki et al. Castro et al. Knutson MuniZ Sosa et al.
2005/0097190 2005/0149549 2005/0278297 2006/0206856 2007/0180490 2008/0005661 2008/0126221 2008/0231480
2008/0289023 A1
Papierniak Carey et al. Gailey et al. Swanson Gilbert et al. Brandon et al. Ooho et al. Hanahan et al. O’Donnell O’Donnell O’Donnell Shah Belt et al. Hartsell et al. Cochran et al. Reisman Ims et al. Tsukidate et al.
Urquhart et al. Schramm-Apple et al. Dutta et Dutta et Dutta et Dutta et
al. al. al. al.
A1 5/2005 Abdelhak A1* 7/2005 Jaspers et al. ............... .. 707/102 A1 12/2005 Nelson A1 9/2006 Breeden et al. A1 8/2007 RenZi et al. A1 1/2008 Yao et al. A1 5/2008 Swanson A1 9/2008 Laiet al.
11/2008 Wardrop
OTHER PUBLICATIONS “U.S. Appl. No. 11/145,750 Notice of Allowance mailed Jun. 29,
2010”, 8 Pgs. “U.S. Appl. No. 11/145,750 Response Filed May 26, 2009 to Non Final Of?ce Action mailed Feb. 25, 2009”, 24 pgs.
“U.S.Appl. No. 11/145,750, Non-Final Of?ceAction mailedFeb. 25, 2009”, 52 pgs. “U.S. Appl. No. 11/145,750, Final Of?ce Action mailed Jun. 25, 2009”, 52 pgs. “U.S. Appl. No. 11/145,750, Non-Final Of?ce Action mailed Jan. 4, 2010”, 53 pgs. “U.S. Appl. No. 11/145,750, Response ?led Oct. 15, 2008 to Non Final Of?ce Action mailed Jun. 16, 2008”, 22 pgs. “U.S. Appl. No. 11/145,750, Response ?led Nov. 25, 2009 to Final Of?ce Action mailed Jun. 25, 2009”, 18 pgs. “U.S. Appl. No. 11/145,750, Response ?led Nov. 25, 2009 to Final Of?ce Action mailed Jun. 25, 2009”, 18 pgs. “U.S. Appl. No. 11/145,750, Response ?led Feb. 15, 2008 to Restric tion Requirement mailed Jan. 16, 2008”, 15 pgs.
“U.S. Appl. No. 11/145,750, Response ?led Apr. 15, 2010 to Non Final Of?ce Action mailed Jan. 4, 2010”, 26 pgs.
Wardrop
“U.S.Appl. No. 11/145,750, Restriction Requirementmailed Jan. 16,
Mason et al. Fischer et al. Inkinen et al. Brown et al.
2008”, 5 pgs.
Gailey et al. Lai Ehrich et al.
Rajagopalan et al.
“Oracle”, Oracle Application Server 10g, (Sep. 2003), 1-3, 1-7, 1-8, 2-39, 2-41, 3-1, 3-3, 3-5, 3-6, 3-7, 3-8, 5-16. “Oracle”, Oracle Application Server 10g, (Sep. 2003). “U.S.Appl. No. 11/145,750, Non-Final Of?ceAction mailed Jun. 16, 2008”, 51 pgs.
* cited by examiner
US. Patent
0a. 25, 2011
Sheet 3 0f 13
US 8,046,387 B2
32$; DATABASE
"~32:
TABLES 33?;
.m
‘52. /
,
“\~
“’
PORTAL
CONTENT
‘$35 CATESORTES
i533 WIZARTT PORTAL OWNER
CONTENT
AUDTENTIE
USERS
.
EXTERNAL SYSTEMS
CEE'HER
‘331
31% -W
US. Patent
0a. 25, 2011
Sheet 5 0f 13
US 8,046,387 B2
EAL SELEIII OWNER FROM LISI
SELECI AUIIIEELICE EROAI LISI ADI} CORIEIII ERQAII REPOSIIQRY
ADI} IISERS/ IIISRQRS
PORTAL
MARI comm? REPQSIIORY
i623 PORIAL IIEVELORER RAE‘; ROR'LAL
IAI'IEREACE
‘AA’? R-(IIR'IAL COIIIEAI'I IIIIERFACE
IAEILE ~ DRAI'EN WIZARD
IABLE ~ DRIVER WIZARD
AUDIENCE EIIIEREACE
PORTAL USER ERIEREACE
IABLE — RRAJEI‘I ‘A’IZARII
LABLE — RRIVEI‘I WIZARD
US. Patent
0a. 25, 2011
C.
Sheet 7 0f 13
US 8,046,387 B2
5% WEwmm@zq
Em a
)
mag?“ M??g$22ma0 .ms3,;8“
ME? %WEE
EW
$E3g0?
MgmE?awigwa vim 20: E
6wMEMO
h
9m.W52>w?hEmo.?m‘
US. Patent
0a. 25, 2011
Sheet 8 0f 13
US 8,046,387 B2
mg m
:23
wi m?q
25‘wains?p
WZ<W5%QEa3z.aEE? ?gHm r A QEEEWE QU‘ pg9
Wg
2mg%Em2a%?‘a.m?g55%m ? Q26%Mi 3%5mMEaw3g/NE%?“. gm3%:ma??“méE5
m.
$5Hg$QwZ1ME5g 2a2%“EgmAaiEgnQm”a VFEmMamum38a5gm%a
11$5gQ;aa
\Egg3mEgamg3%n
wan,“ m mg
03?2.5%m.?
§§
US. Patent
0a. 25, 2011
Sheet 9 0f 13
US 8,046,387 B2
Na
i
1.z?ga;mgEmmME.256.56%
.VNI?2“E2EggEBmamE2vi%m.‘/“E
wWEU1a?5%E$g%3aDG.g5E
mgE5223% g$3GE .
gm w
Eu1%.2%$mg1.6 wag
US. Patent
0a. 25, 2011
wagESE
Sheet 10 0f 13
US 8,046,387 B2
£2é
0%Egas@“2E5g3_2 dz;gEmaEnmQn?Eu.gm“
J5%gm13%m?é.55%E 9EEmMHEaw?JmgEw
5%.5w2@gaQs5?%3g?m2.“WEEE?isxw?Ea2gs:, E8
$2 EmEg
wzm
E
as“aa;
.WQEWS EELSm
US. Patent
0a. 25, 2011
Sheet 11 0f 13
US 8,046,387 B2
E5
@m12a61g%$£39.,13?m ME.11,.1. gig 5 y g
N51 1
mMMEQ a. mm“ mag. $5?2EwM84mwm $51.1
WmEowm:g aémw11 1 1 1125% Mg
l. a
.
$1$1111 a?
5m zmgsw
a?“1%2m2%EmHa Wg?1%2aQn.g g5%mz
(12) Ulllted States Patent
(10) Patent N0.:
Nelson (54)
(45) Date of Patent:
*Oct. 25, 2011
SYSTEM AND METHOD FOR PROVIDING
6,832,263 B2
INTELLIGENCE CENTERS
318733;? 3% 7 ‘35882 3211323351‘
_
(75)
US 8,046,387 B2
lnvemori
_
730623511 Bl *
Cralg Nelson, PnOr Lake, MN (US)
(73) Assignee: iCentera Corporation, Bumsville, MN (Us) .
.
( * ) Not1ce:
.
.
.
Subject‘ to any d1scla1mer, the term of this
12/2004 POIiZZi et a1 6/2006
7,089,295 B2
8/2006 Christfort et al.
7,127,705 B2
10/2006 Christfort et al.
7,260,224 B1
8/2007 Ingle et al.
7,350,191 B1
3/2008 Kompella et a1.
7,366,682 B1*
4/2008 Katiyar et al. ........... .. 705/14.51
7 774 378 B2
8/2010
N l
2001/b032’092 A1 .7. 100001 (3:132?
Patent 15 extended Or a(busted under 35
2001/0034734 A1 * 10/2001 Whitley 61711.
U.S.C. 154(b) by 0 days.
2001/0034771 Al* 10/2001 Hutsch 61711.
h_
_
b_
_
1 d_
T is patent 1s su Ject to a termma
707/777
Poulsen .............................. .. 1/1
2002/0035483 A1 *
15-
3/2002 Patel
(continued)
cla1mer. OTHER PUBLICATIONS
(21) App1.N0.: 12/839,865
Oracle Application Server 10g, Sep. 2003.*
(22) F1led:
Jul. 20, 2010
(65)
(Continued)
Pnor Pubhcatlon Data
Us 2011/0016407 A1
Primary Examiner * Tarek Chbouki
Jan- 20, 2011
(74) Attorney, Agent, or Firm * SchWegman, Lundberg &
Woessner, P.A.
Related US. Application Data
(63)
(60)
Continuation of application No. 11/ 145,750, ?led on Jun. 6, 2005, noW Pat. No. 7,774,378. Provisional application No. 60/577,357, ?led on Jun. 4 2004 ’
(51)
(52)
(57) ABSTRACT Disclosed herein, among other things, is a system comprising a Content reposltory’ a commilmcation portal developer’ .21 content manager, and an analyt1c engme. The content repos1
'
tory is adapted to store electronic content in a computer
Int_ CL
readable storage medium. The communication portal devel
G06F17/30
(200601)
oper includes at least one Wizard to create a plurality of
G06F 9/44
(200601)
customizable portals Without coding software. Each customi
U 5 Cl ,' '
707/803_ 717/101
zable portal is accessible to one or more selected visitors
’
through a Web broWser. The content manager is adapted to
' """ "I """ "_ """"""""""" "
(58) lsrleld 0f1.C lissl??clatiqon searclht """" ee app lea Ion
(56)
e or Comp 6 e Seam
None 15 Dry’
The content manager includes at least one Wizard to populate
References Cited
and manage the electronic content Within the content reposi tory. The analytic engine analyzes electronic content use and
visitor behavior While logged into their customizable portal. In various embodiments, the analytics are provided in real
U.S. PATENT DOCUMENTS 5,793,365 A 8/1998 Tang et al. 6,356,910 B1 3/2002 Zellweger 6,516,349 B1 6,647,396 B2
2/2003 Lieberman 11/2003 Parnell et al.
6,671,689 B2
12/2003 Papierniak
publish selectable electronic content to selectable portals.
time or near real time. Other embodiments are disclosed
herein.
40 Claims, 13 Drawing Sheets
DAlABASk "‘ '52)
$1112
35“
EXIERML SYSTEMS
El
1215'“, AUDIENCE @EGPATIUN > [El
1
011
012700
Pom/11 OWNER iv
10mm
v
v
v
US 8,046,387 B2 Page 2 U.S. PATENT DOCUMENTS 2002/0049727 2002/0052954 2002/0055887 2002/0072922 2002/0073023 2002/0087416 2002/0087432 2002/0095387 2002/0099710 2002/0112035 2002/0161627 2002/0184111 2002/0184170 2003/0004982 2003/0028454 2003/0033288 2003/0046118 2003/0046331 2003/0046438 2003/0163471 2003/0187956 2003/0236745 2004/0030697 2004/0031058 2004/0049579 2004/0064832 2004/0073454 2004/0078225 2004/0117216 2004/0117248 2004/0117278 2004/0117370 2004/0122958 2004/0128347 2004/0205473 2004/0210628 2004/0216084 2004/0230467 2005/0044197 2005/0071757 2005/0084087
4/2002 5/2002 5/2002 6/2002 6/2002 7/2002 7/2002 7/2002 7/2002 8/2002 10/2002 12/2002 12/2002 1/2003 2/2003 2/2003 3/2003 3/2003 3/2003 8/2003 10/2003 12/2003 2/2004 2/2004 3/2004 4/2004 4/2004 4/2004 6/2004 6/2004 6/2004 6/2004 6/2004 7/2004 10/2004 10/2004 10/2004 11/2004 2/2005 3/2005 4/2005
Rothkopf PoliZZi et al.
Seguin Suzuki et al. Castro et al. Knutson MuniZ Sosa et al.
2005/0097190 2005/0149549 2005/0278297 2006/0206856 2007/0180490 2008/0005661 2008/0126221 2008/0231480
2008/0289023 A1
Papierniak Carey et al. Gailey et al. Swanson Gilbert et al. Brandon et al. Ooho et al. Hanahan et al. O’Donnell O’Donnell O’Donnell Shah Belt et al. Hartsell et al. Cochran et al. Reisman Ims et al. Tsukidate et al.
Urquhart et al. Schramm-Apple et al. Dutta et Dutta et Dutta et Dutta et
al. al. al. al.
A1 5/2005 Abdelhak A1* 7/2005 Jaspers et al. ............... .. 707/102 A1 12/2005 Nelson A1 9/2006 Breeden et al. A1 8/2007 RenZi et al. A1 1/2008 Yao et al. A1 5/2008 Swanson A1 9/2008 Laiet al.
11/2008 Wardrop
OTHER PUBLICATIONS “U.S. Appl. No. 11/145,750 Notice of Allowance mailed Jun. 29,
2010”, 8 Pgs. “U.S. Appl. No. 11/145,750 Response Filed May 26, 2009 to Non Final Of?ce Action mailed Feb. 25, 2009”, 24 pgs.
“U.S.Appl. No. 11/145,750, Non-Final Of?ceAction mailedFeb. 25, 2009”, 52 pgs. “U.S. Appl. No. 11/145,750, Final Of?ce Action mailed Jun. 25, 2009”, 52 pgs. “U.S. Appl. No. 11/145,750, Non-Final Of?ce Action mailed Jan. 4, 2010”, 53 pgs. “U.S. Appl. No. 11/145,750, Response ?led Oct. 15, 2008 to Non Final Of?ce Action mailed Jun. 16, 2008”, 22 pgs. “U.S. Appl. No. 11/145,750, Response ?led Nov. 25, 2009 to Final Of?ce Action mailed Jun. 25, 2009”, 18 pgs. “U.S. Appl. No. 11/145,750, Response ?led Nov. 25, 2009 to Final Of?ce Action mailed Jun. 25, 2009”, 18 pgs. “U.S. Appl. No. 11/145,750, Response ?led Feb. 15, 2008 to Restric tion Requirement mailed Jan. 16, 2008”, 15 pgs.
“U.S. Appl. No. 11/145,750, Response ?led Apr. 15, 2010 to Non Final Of?ce Action mailed Jan. 4, 2010”, 26 pgs.
Wardrop
“U.S.Appl. No. 11/145,750, Restriction Requirementmailed Jan. 16,
Mason et al. Fischer et al. Inkinen et al. Brown et al.
2008”, 5 pgs.
Gailey et al. Lai Ehrich et al.
Rajagopalan et al.
“Oracle”, Oracle Application Server 10g, (Sep. 2003), 1-3, 1-7, 1-8, 2-39, 2-41, 3-1, 3-3, 3-5, 3-6, 3-7, 3-8, 5-16. “Oracle”, Oracle Application Server 10g, (Sep. 2003). “U.S.Appl. No. 11/145,750, Non-Final Of?ceAction mailed Jun. 16, 2008”, 51 pgs.
* cited by examiner
US. Patent
0a. 25, 2011
Sheet 3 0f 13
US 8,046,387 B2
32$; DATABASE
"~32:
TABLES 33?;
.m
‘52. /
,
“\~
“’
PORTAL
CONTENT
‘$35 CATESORTES
i533 WIZARTT PORTAL OWNER
CONTENT
AUDTENTIE
USERS
.
EXTERNAL SYSTEMS
CEE'HER
‘331
31% -W
US. Patent
0a. 25, 2011
Sheet 5 0f 13
US 8,046,387 B2
EAL SELEIII OWNER FROM LISI
SELECI AUIIIEELICE EROAI LISI ADI} CORIEIII ERQAII REPOSIIQRY
ADI} IISERS/ IIISRQRS
PORTAL
MARI comm? REPQSIIORY
i623 PORIAL IIEVELORER RAE‘; ROR'LAL
IAI'IEREACE
‘AA’? R-(IIR'IAL COIIIEAI'I IIIIERFACE
IAEILE ~ DRAI'EN WIZARD
IABLE ~ DRIVER WIZARD
AUDIENCE EIIIEREACE
PORTAL USER ERIEREACE
IABLE — RRAJEI‘I ‘A’IZARII
LABLE — RRIVEI‘I WIZARD
US. Patent
0a. 25, 2011
C.
Sheet 7 0f 13
US 8,046,387 B2
5% WEwmm@zq
Em a
)
mag?“ M??g$22ma0 .ms3,;8“
ME? %WEE
EW
$E3g0?
MgmE?awigwa vim 20: E
6wMEMO
h
9m.W52>w?hEmo.?m‘
US. Patent
0a. 25, 2011
Sheet 8 0f 13
US 8,046,387 B2
mg m
:23
wi m?q
25‘wains?p
WZ<W5%QEa3z.aEE? ?gHm r A QEEEWE QU‘ pg9
Wg
2mg%Em2a%?‘a.m?g55%m ? Q26%Mi 3%5mMEaw3g/NE%?“. gm3%:ma??“méE5
m.
$5Hg$QwZ1ME5g 2a2%“EgmAaiEgnQm”a VFEmMamum38a5gm%a
11$5gQ;aa
\Egg3mEgamg3%n
wan,“ m mg
03?2.5%m.?
§§
US. Patent
0a. 25, 2011
Sheet 9 0f 13
US 8,046,387 B2
Na
i
1.z?ga;mgEmmME.256.56%
.VNI?2“E2EggEBmamE2vi%m.‘/“E
wWEU1a?5%E$g%3aDG.g5E
mgE5223% g$3GE .
gm w
Eu1%.2%$mg1.6 wag
US. Patent
0a. 25, 2011
wagESE
Sheet 10 0f 13
US 8,046,387 B2
£2é
0%Egas@“2E5g3_2 dz;gEmaEnmQn?Eu.gm“
J5%gm13%m?é.55%E 9EEmMHEaw?JmgEw
5%.5w2@gaQs5?%3g?m2.“WEEE?isxw?Ea2gs:, E8
$2 EmEg
wzm
E
as“aa;
.WQEWS EELSm
US. Patent
0a. 25, 2011
Sheet 11 0f 13
US 8,046,387 B2
E5
@m12a61g%$£39.,13?m ME.11,.1. gig 5 y g
N51 1
mMMEQ a. mm“ mag. $5?2EwM84mwm $51.1
WmEowm:g aémw11 1 1 1125% Mg
l. a
.
$1$1111 a?
5m zmgsw
a?“1%2m2%EmHa Wg?1%2aQn.g g5%mz
