Text Banking Guide - Cadence Bank
Text Banking Guide Our most popular commands
BALANCE, BAL, B Receive the balance on every account you have on your Online Banking profile. You can also text BAL, and you will receive the available balance for a specific account. An account identifier is what is in the account description field on the dashboard of your Online Banking profile. (ex: BAL Primary) It is best if you nickname your accounts to have a unique identifier. If you don’t, the system will default to a generic name such as “checking” and “savings.” If you have 3 checking accounts and don’t nickname them, you will receive the balance of the first one in your account listing if you text Bal Checking.
TRANSACTIONS, TRAN, STATEMENT, HISTORY, RECENT, LOG This returns the last 4 transactions on an account including memo transactions if there are any. Texting just TRAN will return the last 4 for the first account in your list. This text is best done as TRAN. (ex: TRAN Primary) (commands continued on the back)
Text Banking Pocket Guide Text this: To receive this information: BAL
Available balance on your account
TRAN
Last four transactions
XFER
Transfer funds between accounts (ex: XFER 20 from Checking to Savings)
DETAILS
Request details on an account
HELP
Get help on text commands (ex: HELP BAL, or HELP XFER)
DETAILS Request account details on an account such as the account nickname, balance, type, etc. This requires a nickname for your account(s) so you can specify which account you want to see. (ex: DETAILS Primary Checking)
TRANSFER, XFER, X This transfers whatever you request as long as funds are available, between the accounts you have on Mobile Banking. XFER FROM TO. (ex: XFER 10 FROM Primary TO Christmas)
HELP, HELP ALL This is the help menu. It is best done by sending it with another option. (ex: HELP BAL, HELP XFER, etc.)
STOP, END, QUIT, CANCEL, UNSUBSCRIBE This opts you out of Mobile Banking.
Cadence Bank, N.A.
Cadence Bank, N.A.
EQUAL HOUSING
LENDER
EQUAL HOUSING
LENDER
BRO81001 4/2012
BALANCE, BAL, B Receive the balance on every account you have on your Online Banking profile. You can also text BAL, and you will receive the available balance for a specific account. An account identifier is what is in the account description field on the dashboard of your Online Banking profile. (ex: BAL Primary) It is best if you nickname your accounts to have a unique identifier. If you don’t, the system will default to a generic name such as “checking” and “savings.” If you have 3 checking accounts and don’t nickname them, you will receive the balance of the first one in your account listing if you text Bal Checking.
TRANSACTIONS, TRAN, STATEMENT, HISTORY, RECENT, LOG This returns the last 4 transactions on an account including memo transactions if there are any. Texting just TRAN will return the last 4 for the first account in your list. This text is best done as TRAN. (ex: TRAN Primary) (commands continued on the back)
Text Banking Pocket Guide Text this: To receive this information: BAL
Available balance on your account
TRAN
Last four transactions
XFER
Transfer funds between accounts (ex: XFER 20 from Checking to Savings)
DETAILS
Request details on an account
HELP
Get help on text commands (ex: HELP BAL, or HELP XFER)
DETAILS Request account details on an account such as the account nickname, balance, type, etc. This requires a nickname for your account(s) so you can specify which account you want to see. (ex: DETAILS Primary Checking)
TRANSFER, XFER, X This transfers whatever you request as long as funds are available, between the accounts you have on Mobile Banking. XFER FROM TO. (ex: XFER 10 FROM Primary TO Christmas)
HELP, HELP ALL This is the help menu. It is best done by sending it with another option. (ex: HELP BAL, HELP XFER, etc.)
STOP, END, QUIT, CANCEL, UNSUBSCRIBE This opts you out of Mobile Banking.
Cadence Bank, N.A.
Cadence Bank, N.A.
EQUAL HOUSING
LENDER
EQUAL HOUSING
LENDER
BRO81001 4/2012
