The Best Choice. The Right Choice. The Only Choice.
Thomas George Associates, Ltd. Insurance Recovery Specialists Since 1970
SERVING THE INSURANCE INDUSTRY FOR THE PAST HALF CENTURY
The Best Choice. The Right Choice. The Only Choice.
PRIMARY FIELDS OF EXPERTISE MedPay
UMBI
PIP
Workers Group
Injury Claims
Arbitration
Maritime
Outsourcing Projects
SUBROGATION
Uninsured Motorist Time Payments
Vehicle General Liability
Homeowner
Earned Premium Insureds
POLICY PREMIUMS
Repair Facilities
Healthcare Providers
Accident & Health Audit Premium
OVER PAYMENTS
Claimants
Travel Insurance Carriers
DISABILITY CLAIMS
Occupational Accident
LIENS
STD
Commercial Lines Property & Casualty
Personal Lines Property & Casualty
LTD
Life & Health
Thomas George Associates,
Ltd. has been the first choice of insurance carriers across the nation to help increase cash flow positions, streamline billing issues and maximize insurance recoveries. In order to help our clients reach their recovery goals, our experienced team members are trained to understand that the art of collection is not an exact science. To obtain effective results, we understand that each case poses a different obstacle where the practice of general common sense, lateral thinking and exceptional negotiation skills are essential variables that must be implemented at all times. Since the genesis of TGA in 1970, our team has continued to stay on the cutting edge of technology and performance like no other professional organization in the industry. TGA is comprised of insurance specialists, licensed adjusters, collection experts, accounting and management professionals who hold decades of experience in all facets of the insurance industry. Our solid foundation of leadership equates to our reputation of consistent performance. That is how you keep clients and how you earn new ones!
SERVICE PHILOSOPHY The integrity of TGA and how we are viewed
in the industry is first and foremost. When it comes to servicing our valued business partners, our motivation orbits around providing the most holistic business experience possible for not only the insurance carrier we are representing but also in servicing the policy holder with a vested interest in the result of the recovery efforts. Since TGA practices with a clear business sense, to show value and worth is to gain trust. Though timely remittances, avoiding complaints and servicing the insured properly are certainly the most undeniable characteristics, our philosophy also encompasses a number of other areas of concentration which cascade into our finished work product. • The creation of new ideas and services methods are essential for growth and production. • A precisely coordinated staff and management team with the ability to help solve problems and create motivation across the board. • The usage of quantitative, practical and directional indicators which are crucial key ingredients during the benchmarking process to gauge and improve results. • The continued evolution of technological resources to enhance customer care and accessibility to claims for immediate updates. • An advanced continuity plan in order to remain modern as it pertains to FDCPA protocol, Federal & State licensing regulations, and Department of Insurance governance. • Listening to our clients and our other business partners so that we can grow together and learn from each other is also a key factor in our business philosophy. The incorporation of these multifaceted components allows for TGA’s service product to grow as well as the service provided to our customers.
PLACING FILES FOR COLLECTION TGA possesses the capability to accept files in any manner. Using our user friendly website is always the popular choice; however standard mail, faxing, and submitting accounts on a disc or tape are also acceptable.
FEE STRUCTURE TGA is very sensitive to our clients’ goal to be as cost
efficient as possible with any project. That is why various sliding scale rate structures are available. The ability to offer such flexibility exists because of the faith we have in our product and the credibility we have earned in the industry. Collection fees are easily negotiated based upon the project at hand. More importantly, TGA works on a straight contingency fee basis. If there is no recovery, there is no fee.
REMITTING & REPORTING
Due to tremendous technological flexibility, TGA allows for our clientele to dictate what the finished product should look like. Our IT Department has the capacity to create virtually any specialty or customized report based upon our client’s needs. TGA also has the capability of setting up separate identification numbers for each line of business in order to keep collection figures individualized based on venue or project source to allow figures to remain authentic and not be skewed by other ventures. In addition, remittances can be made in multiple capacities and requests to remit or report on certain dates are also perfectly acceptable.
LICENSING & CERTIFICATION
TGA is licensed, bonded and insured in every venue requiring such credentials. In some states such as Massachusetts and Colorado, TGA is required to hold office residency. In Tennessee, a test was required to be taken by TGA’s collection manager. In Minnesota, each collector is required to be individually licensed. However due to several reciprocity guidelines, TGA does hold certain exemptions in different venues. TGA is also a pioneer member of the National Association of Subrogation Professionals (NASP) and holds certification with the American Collectors Association (ACA). Copies of any TGA licenses can be easily provided upon request.
FOUNDED IN 1970 Thomas George Associates, Ltd. is managed by Pamela McCaskey, President and Kevin J. Hogan, Executive Vice President P.O. Box 30, 10 Larkfield Road, East Northport, NY 11731 Toll Free 800.443.8338 | Corporate Office 631.261.8800 | Fax 631.261.8896 www.tgaltd.com | [email protected]
SERVING THE INSURANCE INDUSTRY FOR THE PAST HALF CENTURY
The Best Choice. The Right Choice. The Only Choice.
PRIMARY FIELDS OF EXPERTISE MedPay
UMBI
PIP
Workers Group
Injury Claims
Arbitration
Maritime
Outsourcing Projects
SUBROGATION
Uninsured Motorist Time Payments
Vehicle General Liability
Homeowner
Earned Premium Insureds
POLICY PREMIUMS
Repair Facilities
Healthcare Providers
Accident & Health Audit Premium
OVER PAYMENTS
Claimants
Travel Insurance Carriers
DISABILITY CLAIMS
Occupational Accident
LIENS
STD
Commercial Lines Property & Casualty
Personal Lines Property & Casualty
LTD
Life & Health
Thomas George Associates,
Ltd. has been the first choice of insurance carriers across the nation to help increase cash flow positions, streamline billing issues and maximize insurance recoveries. In order to help our clients reach their recovery goals, our experienced team members are trained to understand that the art of collection is not an exact science. To obtain effective results, we understand that each case poses a different obstacle where the practice of general common sense, lateral thinking and exceptional negotiation skills are essential variables that must be implemented at all times. Since the genesis of TGA in 1970, our team has continued to stay on the cutting edge of technology and performance like no other professional organization in the industry. TGA is comprised of insurance specialists, licensed adjusters, collection experts, accounting and management professionals who hold decades of experience in all facets of the insurance industry. Our solid foundation of leadership equates to our reputation of consistent performance. That is how you keep clients and how you earn new ones!
SERVICE PHILOSOPHY The integrity of TGA and how we are viewed
in the industry is first and foremost. When it comes to servicing our valued business partners, our motivation orbits around providing the most holistic business experience possible for not only the insurance carrier we are representing but also in servicing the policy holder with a vested interest in the result of the recovery efforts. Since TGA practices with a clear business sense, to show value and worth is to gain trust. Though timely remittances, avoiding complaints and servicing the insured properly are certainly the most undeniable characteristics, our philosophy also encompasses a number of other areas of concentration which cascade into our finished work product. • The creation of new ideas and services methods are essential for growth and production. • A precisely coordinated staff and management team with the ability to help solve problems and create motivation across the board. • The usage of quantitative, practical and directional indicators which are crucial key ingredients during the benchmarking process to gauge and improve results. • The continued evolution of technological resources to enhance customer care and accessibility to claims for immediate updates. • An advanced continuity plan in order to remain modern as it pertains to FDCPA protocol, Federal & State licensing regulations, and Department of Insurance governance. • Listening to our clients and our other business partners so that we can grow together and learn from each other is also a key factor in our business philosophy. The incorporation of these multifaceted components allows for TGA’s service product to grow as well as the service provided to our customers.
PLACING FILES FOR COLLECTION TGA possesses the capability to accept files in any manner. Using our user friendly website is always the popular choice; however standard mail, faxing, and submitting accounts on a disc or tape are also acceptable.
FEE STRUCTURE TGA is very sensitive to our clients’ goal to be as cost
efficient as possible with any project. That is why various sliding scale rate structures are available. The ability to offer such flexibility exists because of the faith we have in our product and the credibility we have earned in the industry. Collection fees are easily negotiated based upon the project at hand. More importantly, TGA works on a straight contingency fee basis. If there is no recovery, there is no fee.
REMITTING & REPORTING
Due to tremendous technological flexibility, TGA allows for our clientele to dictate what the finished product should look like. Our IT Department has the capacity to create virtually any specialty or customized report based upon our client’s needs. TGA also has the capability of setting up separate identification numbers for each line of business in order to keep collection figures individualized based on venue or project source to allow figures to remain authentic and not be skewed by other ventures. In addition, remittances can be made in multiple capacities and requests to remit or report on certain dates are also perfectly acceptable.
LICENSING & CERTIFICATION
TGA is licensed, bonded and insured in every venue requiring such credentials. In some states such as Massachusetts and Colorado, TGA is required to hold office residency. In Tennessee, a test was required to be taken by TGA’s collection manager. In Minnesota, each collector is required to be individually licensed. However due to several reciprocity guidelines, TGA does hold certain exemptions in different venues. TGA is also a pioneer member of the National Association of Subrogation Professionals (NASP) and holds certification with the American Collectors Association (ACA). Copies of any TGA licenses can be easily provided upon request.
FOUNDED IN 1970 Thomas George Associates, Ltd. is managed by Pamela McCaskey, President and Kevin J. Hogan, Executive Vice President P.O. Box 30, 10 Larkfield Road, East Northport, NY 11731 Toll Free 800.443.8338 | Corporate Office 631.261.8800 | Fax 631.261.8896 www.tgaltd.com | [email protected]
