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"Unlocking the Mysteries of the London Insurance Market" Carter E. Boardman Director of Contracts & Risk Management

MERRICK & COMPANY September 24, 2015

Engineering | Architecture | Design-Build | Surveying | Planning | GeoSpatial Solutions

Presentation Overview

Lloyd’s

of London – a brief introduction

Broker

perspective of why we look to Lloyd’s marketplace for insurance solutions for clients.

A

risk manager’s view of the London market

1 Copyright © 2015 Merrick & Company All rights reserved.

Objective of Today’s Presentation

purpose of today’s presentation on the London Insurance Market is to:

 The



Provide introduction of how Lloyd’s structured and operates



The process of purchasing insurance through Lloyd’s



The Risk Manager’s perspective of the London market

2 Copyright © 2015 Merrick & Company All rights reserved.

Lloyd’s Of London A Brief Introduction Dave Morgan – Brit Global Specialty

What is Lloyd’s  Lloyd's is an insurance market, not a single insurance company.  Lloyd’s is a market whose members join together as Syndicates to insure risk.  96 Syndicates  Corporation of Lloyd’s

 Lloyd’s brokers  Licensed in IL, KY and US Virgin Is.  Approved surplus lines insurer in all US jurisdictions.

History  1688 – First mention of Edward Lloyd’s Coffee House  1730’s – Lloyd’s begins to dominate shipping insurance  1877 – First non-marine policies written at Lloyd’s  1880’s – First North American reinsurance policies written at Lloyd’s  1906 – San Francisco Earthquake - “pay all of our policyholders in full, irrespective of the terms of their policies”.  1973 – First female Lloyd’s broker  1986 – Opening of the new Lloyd’s Building

By the numbers Gross premium income

£25.8bn in 2014

33 % 38% from the US

Property

17 %

Energy & Marine

17 % Ratings

Property Treaty

A+ (Strong) - S&P AA- (Very Strong) - Fitch A (Excellent) - AM Best

20 %

Casualty

Known for specialist expertise

An appetite for unusual risks

Ugly Betty star’s smile

69 carat Taylor-Burton Diamond

Polar Challenge

Betty Grable’s Legs

What makes Lloyd’s special  Innovation & an appetite for risk  Concentration of expertise  Dependability  Access to decision makers

Introducing Brit Global Specialty BRIT IS A MARKET LEADING GLOBAL SPECIALTY INSURER AND REINSURER, FOCUSED ON UNDERWRITING COMPLEX RISKS. WE HAVE A MAJOR PRESENCE IN LLOYD’S OF LONDON AND A SIGNIFICANT U.S. AND INTERNATIONAL REACH. WE UNDERWRITE A CROSS SECTION OF COMMERCIAL SPECIALTY INSURANCE

CLASSES. We are a focused, efficient and dynamic business, committed to understanding our clients’ insurance needs and providing the highest standards of underwriting and claims management. We work closely with our brokers, coverholders and clients; earning their confidence through understanding what makes them unique and providing them with innovative, dependable products and ongoing support. Our constructive approach to underwriting, underpins our success in building long-term relationships based on openness and trust.

SEEING THE DIFFERENCE MAKES THE DIFFERENCE

Highlights  Offices in the UK, US, Bermuda, Gibraltar, Japan and China  Operating since 1995  One of Lloyd’s largest Syndicates  All business written through our wholly owned Syndicate 2987  Acquired by Fairfax Financial Holdings in 2015 2014 Full Year GWP

2014 Full Year Combined Ratio

£1,302.1m

89.5%

Brit Portfolio GNP Breakdown Long Tail RI 13% Short Tail RI 13% ShortTail Direct 51%

Long Tail Direct 23%

Unlocking the Mysteries of the Insurance Market Broker Perspective – Why we take clients to Lloyd’s SEPTEMBER 124, 2015

Atha Forsberg

Dallas, TX Senior Vice President – Client Advisor Architect, Engineer, and Contractor Professional Liability Rocky Mountain RIMS Conference

About Marsh

5

2013  2014 WORLD’S LARGEST INSURANCE BROKER Business Insurance

2014

2013

BEST INSURANCE BROKER

WORLD’S LARGEST INSURANCE BROKER Best’s Review

CFO Innovations Asia

Years Running

BEST OVERALL BROKER

2010  2011  2012 2013  2014

Business Insurance Buyers Choice Awards

INNOVATION AWARD Business Insurance

2012

2014 DEAL OF THE YEAR

RANKED #1 GLOBAL INSURANCE BROKER

Trade Finance magazine

Business Insurance

2012

AM Best

2013  2014

INTERNATIONAL BROKER INNOVATION OF THE YEAR AWARD BOWRING MARSH

BEST LATIN AMERICA INSURANCE BROKER Reactions Magazine

Insurance Times Awards

2015 2012

2012  2013

2010  2011  2012  2013  2014 GLOBAL INFRASTRUCTURE INSURANCE HOUSE Years Running OF THE YEAR

5

Infrastructure Investor magazine

RANKED #1 CAPTIVE MANAGER

BUSINESS INSURANCE INNOVATION AWARD PRIME Habitational Property Insurance Program

Business Insurance

2012

58

2014 POWER BROKER®

MARSH.COM SILVER MEDAL FOR INSURANCE

Risk & Insurance® magazine

American Business Awards

Marsh Colleagues

2014

2013

BEST GLOBAL TRADE INSURANCE BROKER

BUSINESS INNOVATION AWARD

Trade Finance magazine

Lloyd’s List Awards

2012 BEST OVERALL BROKER Global Finance magazine

2013 BEST TRADE INSURANCE BROKER IN NORTH AMERICA Trade Finance Awards for Excellence

2014

2011 OUTSTANDING BROKER TEAM AND INDIVIDUAL OF THE YEAR

BEST CYBER RISK BROKING TEAM Cyber Risk Awards Advisen Ltd

Insurance Times Claims Excellence Awards

2012 GLOBAL INSURANCE BROKER OF THE YEAR

BROKING INITIATIVE OF THE YEAR

Intelligent Insurer

British Insurance Awards

2009  2010  2011 RISK INNOVATORTM Risk & Insurance® magazine

2012

2012  2013

BEST SUPPLY CHAIN RISK CONSULTING SERVICES PROVIDER Global Finance magazine

2013

2013 SILVER MEDAL WINNER IN BEST TRADE CREDIT BROKER Trade & Forfaiting Review Excellence Awards

INFORMATIONWEEK 500 Top Technology Innovators Across America

MARSH

September 25, 2015

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Broker Perspective - Benefits to US Clients - Placing coverage at Lloyds’ • Global center for specialist insurance • Insuring US based clients for over 100 years • Lloyd’s is the center of the London Insurance Market – which also includes many insurance companies within a matter of yards from the Lloyd’s building, making London the largest center of insurance capacity in the world.

• Approved surplus lines in all US states/territories – Nearly 40% of premium income generated from USA – Lloyd’s brand is recognized internationally in over 200 countries/territories – Licensed in many countries including Canada, UK/Europe, and from Australia to Israel to Zimbabwe • Syndicates seek long term relationships – Marsh A&E team have majority of clients in 10+ year relationships – Prefer to be a relationship market wherever possible

MARSH

September 25, 2015

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Types of Clients we take to Lloyd’s • Complex/Specialty Risk

• International Risk • Multinational/Global Risk • Large Capacity Requirements – Syndicates have grown in size over the years – with many now offering potential capacity in the range of $10m - $20m on a placement. • Accounts with claims and/or multiple circumstances

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Advantages of Lloyd’s Platform • Very stable marketplace.

• Pricing competition exists amongst the participating syndicates. – syndicates may vie with each other for participations on a placement • Long-term relationships

• Creative/Innovative coverage solutions • International capabilities and reputation • Reputation built on paying valid claims – 2014 - claims processed from risks placed with Lloyd’s across 223 countries and all seven continents • Direct dealing with decision makers – Assures clients views can be directly taken into consideration

MARSH

September 25, 2015

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Introducing a New Client to Lloyd’s • Underwriter Presentation

• Face to Face meetings – In London • Must use a licensed Lloyd’s broker – Large brokerage firms – London office – Regional firms – via specialist Lloyd’s brokerage firms • Negotiations with underwriters – Private meetings in Insurers Office – “the box” – 2 sessions per day at Lloyds on the trading floor

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September 25, 2015

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What is a Subscription Market? • Multiple syndicates participating on a single insurance risk brought in by a Lloyd’s broker, each taking a portion of the total risk, on a quota share basis (aka “subscription” basis) • Each slip will have a “lead underwriter” or “slip leader” who negotiates the terms and takes the leading role in managing claims

• Each participating syndicate underwriter will put down their “scratch” (sign and stamp) the slip, indicating what percentage they’ll take. • Regardless of the number of syndicates on one placement – just one contract is issued for a layer of insurance, with the participating syndicates being listed.

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Trading Floor

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Trading Floor

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Trading Floor

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Broking a deal on the trading floor. “The Box” • For the most part, order of speaking with underwriters is determined by syndicate position on the slip. – Slip leader first, and ideally followed by syndicates in order of participation. • Brokers “cue” at the box for turn to speak with underwriter.

MARSH

September 25, 2015

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Merrick & Company

 Merrick

& Company is an  Merrick presently has 500 employee-owned $115 million employees across 19 offices in engineering, architecture, the USA, Canada and Mexico design-build, surveying, and  Performs services internationally geospatial solutions professional services firm.

 Founded

1955

in Denver, Colorado in

Reasoning for Diversification and Relationships  12

years ago had a bad experience with incumbent carrier at renewal

 11th

hour, insurer presented renewal terms with double premium, increased retention, and dramatically limited coverage

 Challenged

to build a new relationship under extreme time pressures

 Can’t

allow this to happen again!

 Importance

27 Copyright © 2015 Merrick & Company All rights reserved.

of planning and building a tower

Risk Manager’s Perspective  Business

with our insurance brokers and underwriters is relationship driven

 Can

be effected by personalities, experience, prior interactions, etc.

 However,  It

in London it is even more so

takes time and cannot be done successfully over night

28 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  My

renewal for Professional Liability Insurance was April 15th and is currently March 1st

 My

broker at the time, IMA, started the process of marketing Merrick to the London Market in 2010

 We

were expecting our first quotes from the London Market in April of 2011

29 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  However,

quotes were effected by the earthquakes and tsunami that hit Japan on March 11, 2011

30 Copyright © 2015 Merrick & Company All rights reserved.



Damage to the Fukushima Daiichi Nuclear Power Station in Okuma, Japan



My firm provides nuclear engineering services – anything tied to nuclear work was treated like the plague



As I recall we were expecting a few quotes, but ended up with none

Merrick’s Time Line to the London Market  Was

going to attend my first PLUS (Professional Liability Underwriters Society) conference in November of 2011 to meet with the London Market, but had a conflict with my schedule

 Started

preparing for meeting with the London Market in early 2012

 We

had to get over the hurdle of Merrick providing nuclear engineering services

 Prepared

a packet on Merrick, which included a white paper on the nuclear engineering services Merrick actually performed

31 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  Attended

my first PLUS Conference in Chicago in November 2012

 IMA

set me up with back to back meetings with as many of the London PLI underwriters that would meet with me 

That was the first time I had met Brit – had dinner with one of their senior underwriters

 Received

a few quotes in March of 2013, but Merrick’s finances would not allow the purchase

32 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  Marsh

became my new broker in May of 2013 – built off what was started by IMA

 Attended

the PLUS Conference in Orlando in November 2013

 Marsh

set me up with meetings with London underwriters I had met the previous year along with new ones

I

added Merrick’s risk management procedures to the packet of information

I

had to sell Merrick as a good risk and a firm the London Market would want to do business with

33 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  Went

to London in January of 2014 to meet with the London Underwriters on their own turf 

This showed commitment on Merrick’s part

 Presented

current information on Merrick

 My

first interaction with Marsh’s London PLI team 

Extremely helpful as they guided me on what to present and prepared me for the questions that would be asked

 Was

able to go to Lloyd’s a couple of times while I was in London

34 Copyright © 2015 Merrick & Company All rights reserved.

Relationship Building does not Stop  Attended

the IRMI Conference in Nashville in November 2014

 Continued

to hold meetings with London underwriters

 Attending

the PLUS Conference in Dallas in November of this year

 Will

be going back to London for underwriter meetings in February 2016

35 Copyright © 2015 Merrick & Company All rights reserved.

Merrick’s Time Line to the London Market  Purchased

insurance from the London Market in April 2014

 Quota

Share



Ace – 50%



Renaissance Re – 20%



Pioneer – 20%



Catlin – 10%

 Now

I have 50% of my coverage in the US with Lexington and the other 50% with Ace led London Market

I

36 Copyright © 2015 Merrick & Company All rights reserved.

like the versatility it provides

Quota Share of Merrick’s London Placement

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QUESTIONS?

38 Copyright © 2015 Merrick & Company All rights reserved.