Usher PS 08 13
PERSON SPECIFICATION – Usher Criteria Essential
Desirable
Skills General: High dress and appearance standard.
•
Good organisation skills.
•
Good numeracy skills. Ability to work to a rota which includes evenings, weekends and mid week matinees. Good problem solving skills.
•
Communication and Interpersonal Skills: Dealing with people in an effective manor, demonstrating good communication skills. Ability to handle internal and external enquiries in an appropriate professional manner Ability to speak clearly and effectively. Ability to fit into the team and develop effective and supportive relationships with colleagues. Information Handling: Ability to communicate and explain the programme and products of the Theatre to staff and patrons Administrative Skills:
• •
• • • •
•
Good numeracy skills especially in relation to cash handling
•
Accurate record keeping
•
Knowledge & Qualifications A knowledge of and keen interest in live arts and entertainment.
•
A knowledge and understanding of Health & Safety procedures.
•
Disability awareness.
•
Experience Working in an arts/entertainment environment. Working in a predominantly customer facing role.
• •
Handling customer complaints.
•
Personal Attributes Possess a positive and proactive ‘can do’ approach to work.
•
Have excellent time keeping.
•
Polite, courteous, friendly, approachable, honest and reliable.
•
Inspire confidence in staff, colleagues and patrons.
•
Possess a flexible and adaptable approach to working hours and duties of the post. Enthusiastic and committed to work.
•
Possess good general health.
•
Possess a willingness to learn and take instruction.
•
LD/05.09/Issue 2
•
Desirable
Skills General: High dress and appearance standard.
•
Good organisation skills.
•
Good numeracy skills. Ability to work to a rota which includes evenings, weekends and mid week matinees. Good problem solving skills.
•
Communication and Interpersonal Skills: Dealing with people in an effective manor, demonstrating good communication skills. Ability to handle internal and external enquiries in an appropriate professional manner Ability to speak clearly and effectively. Ability to fit into the team and develop effective and supportive relationships with colleagues. Information Handling: Ability to communicate and explain the programme and products of the Theatre to staff and patrons Administrative Skills:
• •
• • • •
•
Good numeracy skills especially in relation to cash handling
•
Accurate record keeping
•
Knowledge & Qualifications A knowledge of and keen interest in live arts and entertainment.
•
A knowledge and understanding of Health & Safety procedures.
•
Disability awareness.
•
Experience Working in an arts/entertainment environment. Working in a predominantly customer facing role.
• •
Handling customer complaints.
•
Personal Attributes Possess a positive and proactive ‘can do’ approach to work.
•
Have excellent time keeping.
•
Polite, courteous, friendly, approachable, honest and reliable.
•
Inspire confidence in staff, colleagues and patrons.
•
Possess a flexible and adaptable approach to working hours and duties of the post. Enthusiastic and committed to work.
•
Possess good general health.
•
Possess a willingness to learn and take instruction.
•
LD/05.09/Issue 2
•
