Facilitation â Workshops - Training!
Facilitation – Workshops - Training!
Smart Objectives Limited Established in May 2008, Smart Objectives Limited provides inspirational facilitation and training programmes that challenge and stimulate positive action from people. Our approach centres on the philosophy that people create success. Combined, we have over 25 years experience as facilitators and trainers, and we can work with all types of stakeholder groups; whether it is your workforce, board of directors, senior management and project teams, or stakeholder groups. We have also delivered workshops for private, public, social and charitable organisation. Our sessions are always fun and lively. We design and facilitate business sessions for corporate/annual conferences, focus groups and business partnering workshops. We also design and facilitate a variety of business and fun away-days. Smart Objectives is a UK based organisation. We have delivered workshops and training sessions all over the country. We regularly work in Glasgow, Edinburgh, Cardiff, North Wales, Derby, Manchester, Leeds, Coventry, Birmingham, London and the Home Counties. Occasionally, we get to deliver workshops in exotic destinations across Europe. We are not consultants, we deliver?
Workshops and training programmes.
Business and team development workshops.
Business and strategic planning workshops.
Corporate and team away days.
Conference design and management.
Facilitator and moderator services.
Behavioural change workshops partnering workshops.
Stakeholder group workshops.
Coaching and mentoring programmes.
We have delivered workshop for:
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Workshop Case Study – Quadrant 3 Project Review Workshop The Project and Team Canute Simpson from Smart Objectives facilitated the Quadrant 3 project team away day workshop. The workshop brought together members from the design team (Architects, Structural Engineers, Mechanical Engineers) including the Cost Managers, Clients and Construction Managers, for a one day event held in Goodwood, Chichester. The evening before – percussion workshop…Fun!
The Workshop
The project team lead by Stanhope and Sir Robert McAlpine, is currently working on the Crown Estate’s initiative to transform the south end of Regent Street.
For the management it was important that the team focus over the next six months to ensure that the designs are delivered to support project procurement and construction. The workshop aimed to:
facilitate an environment where the project team can engage with the culture and ethos of project, helping them to understand how to work “the Stanhope and McAlpine Way”
to reinforce the camaraderie and the relationships between team members, so that they can fully understand each others roles and responsibilities
raise awareness of critical project activities, so that the entire design team can fully understands what needs to happen over the next 6 months
provide and environment where the project team can learn and share best practice
Workshop Details: Client: Sir Robert McAlpine Delegates: Stanhope Quadrant 3 Project Design Team No of delegates: 38 (from a range of disciplines) Duration: Evening team building activities and 1 day Venue: Goodwood Park Chichester Duration: 1.5 days
44(0)0208 830 2210
The next day… Architects discussing critical tasks
6 month action plan
Client Quote: "Canute structured and led the Workshop in a truly 'smart' way, breaking down any inhibitions and motivating everyone to make a personal contribution and extract maximum benefit from the session. The focus on 'Team Working' was particularly effective. Without doubt the event strengthened bonds and sense of common purpose between team members across ALL disciplines." Tim Hare Construction Project Director (Quadrant 3) Sir Robert McAlpine
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Stakeholder Engagement Case Study – Denbigshire County Council
The Customer Denbighshire County Council is committed to providing a first class education for all children and young people in the county. As part of this commitment, the council has agreed that modernising education provision is a priority because it is important to have school buildings, learning environments and resources that meet the needs of 21st century Wales. Creating the Big Picture map
Agenda Introductions & objectives Your perceptions of how well the framework is performing (Trailer) Understanding each others needs Understanding the “Big Picture” Big Picture Mapping Identifying the constraints / barriers Prioritise core issues Next Steps / Action Planning
Denbighshire County Council is investing to sustain high standards of educational attainment to meet the needs of pupils, the wider community and the economy. In order to achieve this, the maintenance programme for schools delivers important improvements in areas where needed. The Workshop: Smart Objectives facilitated a workshop with Denbighshire County Council (maintenance team) and five school representatives (mainly head teachers), at County Hall, Ruthin. Workshop objectives:
The aim of the workshop was to carry out a strategic review of the schools maintenance programme and agree a set of actions to improve the service delivery.
Workshop Details:
Delegates indentify areas for improvement
Customer: Denbigshire County Council Delegates: DCC Maintenance and five representative schools No of delegates: 24 Duration: 8 Hours (9.30-16.30) Venue: Denbigshire - County Hall
Client Quote ‘Thanks for providing a 'safe' environment where a challenging topic was debated openly with constructive analysis of the issues, with a bit of fun thrown in. The session has produced the desired outcome of a focused agenda to take the service forward’
Delegates discussing issues
44(0)0208 830 2210
Hanna Griffin – Business Change Manager Denbighshire County Council
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Sovereign Development Consortium – Bristol The Client The Framework Contractor Selection Planning Meeting for Sovereign Development Consortium took place on at the Sovereign Housing Group’s offices in Newbury.
Team Discussing framework particulars
The workshop: The following objectives were agreed for this workshop:
Bring together client members of the consortium, so that they can review the existing framework and agree a new strategy for 2010 onwards.
Provide an environment where delegates can positively discuss ways of improving the effectiveness of the contractor framework.
Facilitate the discussion around the contractor selection criteria, so that this information can be used to create the framework strategy and the PQQ.
Provide an environment where the team members can support and challenge the behaviours and culture within the framework.
This workshop brought together representatives from Sovereign Housing Association, The Vale Housing Association, Housing Solutions Group, Cottsway Housing Association, Twynham Housing Association, Solon South West Housing Association Limited and Ability Housing Association, with the aim of reviewing the existing framework and agreeing a new way forward. The existing contractor framework is due for renewal and this meeting was designed to set out a new strategy for the development and delivery of the new contractor selection and framework.
Workshop Details: Client: Sovereign Development Consortium Delegates: Stakeholders from 6 Housing Associations No of delegates: 22 Duration: 8 Hours (9.00-16.00) Venue: Sovereign Housing Group’s offices in Newbury.
Defining the framework structure
Client Quote: ‘The workshop had the difficult task of bringing 11 organisations together to agree what we have learnt from the current contractor framework and then to enable a cohesive way forward for the new framework. This it did successfully, allowing full and frank debate that produced a constructive and workable procurement brief. Oh and we also had some fun.’ Lindy Morgan Director of Sovereign Development Consortium
Delegates develop short term action plans
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Derby Homes Workshop (Responsive Maintenance Partnering Contract) The Client In April 2002, the responsibility for managing council homes in Derby moved from Derby City Council over to Derby Homes, along with over 300 staff from the then Council's Housing Services Department.
Who’s-Who, delegate introductions.
The Workshop
Derby Homes Limited is an arm's length management organisation – ALMO created by Derby City Council to manage, maintain and improve its council houses and estates.
Smart Objectives delivered a series of OpenspaceTM and project review workshops for Derby Homes, at the Rolls-Royce Leisure Association building in Derby. The workshops brought together delegates from Derby Homes, Derby City Council, the community and partner contracting organisations that are all part of the Derby Homes Responsive Maintenance Partnering Contract. The Derby Homes Maintenance Programme works throughout the city of Derby and is responsible for the programme of regular maintenance to tenants’ homes to maintain and improve living standards.
Meeting convenor giving feedback on their OpenspaceTM meeting.
The programme of workshops enable the entire team to:
come together, to discuss what was working well, what needed to improve and agree areas for action.
Improve understanding of action planning techniques; prepare action plans, feed-back ideas and proposals.
Appraise of all three away-days, identify and set delivery targets for the future.
Canute Simpson (facilitator) leading a mapping exercise during an OpenspaceTM meeting.
Workshop Details: Client: East Midlands Centre for the Built Environment Delegates: Derby Homes Maintenance Partnership No of delegates: approximately 130 Number of Workshops: 3 Openspace TM meeting- Delegates discussing the use of hand held technology
44(0)0208 830 2210
Venue: Roll-Royce Leisure Association, Derby
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Workshop Case Study – Wales Low Zero Carbon Hub Workshop
The Client
Delegates identifying and sharing best practice
The Wales Low Zero Carbon Hub is a coalition that is supported by the Welsh Assembly Government, the building industry, housing and voluntary sectors in Wales. The hub’s aim is to help the Welsh Assembly meet its target to reduce carbon dioxide emissions by three per cent a year from 2011, by making new buildings zero carbon from 2011. Canute Simpson (Smart Objectives Limited) facilitated the Wales Low Zero Carbon Hub Workshop on 15 July 2009 at the St David's Hotel & Spa in Cardiff. Workshop objectives:
Open Space session – concerns and ideas
To facilitate an environment where stakeholders and representatives, can understand what has been happening across all the partner organisations in Wales, regarding the Low/Zero Carbon agenda.
To help stakeholders and representatives share best practice and ideas about what the hub should do.
Identify barriers and actions required to take the agenda forward.
To create an action plan, to help the board of the Wales Low Zero Carbon Hub manage its short term objectives.
Workshop Details: Delegates meet to discuss issues
Customer Quote: ‘Thank you for organising, running and reporting on our one day 'barriers to low/zero carbon' workshop in Cardiff on 15th July. I thoroughly enjoyed the day, and the feedback from the attendees has been uniformly positive. The workshop identified a series of activities which will help us achieve our goals, with volunteers to lead them and agreed timetables for delivery.’
Client: Constructing Excellence Wales Delegates: Representatives from stakeholders organisations No of delegates: 48 Duration: 8 Hours (9.00-16.00) Venue: St David's Hotel & Spa in Cardiff.
Client Quote ‘The feedback we had from delegates at the workshop was that
‘I would be happy to recommend Smart Objectives - you did a great job.’
they hadn’t had so much fun whilst working for a long time. Everyone was so enthusiastic and keen to contribute – and it lasted all day! Canute creates the perfect environment within which to get the best out of everyone.’
Chris Jofeh Chair, Wales Low/Zero Carbon Hub
Milica Kitson Constructing Excellence in Wales
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – South West London Public Health – Strategic Workshop
The Workshop: The Strengthening commissioning in South West London workshop took place at the Odeon Cinema, Kingston. The workshop brought together representatives from 5 Primary Care Trusts (PCT) in the South West London (SWL) region (Richmond and Twickenham, Wandsworth, Sutton and Merton, Kingston and Croydon).
Delegates discussing key issues
The Workshop Objectives:
Bring delegates up to speed with public health commissioning in the SWL region.
Review the outputs from the previous open space workshop.
Develop the Strategy for strengthening commissioning in the SWL region; defining “what we will do”
Develop SMART action plans to support strategic delivery
Provide a fun and engaging environment that will stimulate discussions and creative thinking.
Prior to the Strengthening Commissioning Workshop Jonathan Hilderbrand, Lavia Royle, Michelle King and Canute Simpson (Facilitator), met to discuss the workshop objectives and design. Because of the nature of this workshop we decided to facilitate certain sessions using e-voting equipment. Each delegate was given their own personal handset to use for the day. We were able to profile delegates’ views on a variety of issues and then analyse the information to understand trends and the perceptions for different stakeholder groups. This is a fantastic way of capturing perceptions anonymously.
Workshop Details: Customer: SWL Public Health (consortium) Delegates: Delegates/stakeholders from 5 Primary Care Trusts in the SW London Region No of delegates: 65 Number of Workshops: 1 Venue: Odeon Cinema, Kingston. Time: 9:00 - 4:30
Teams working to identify key strategic themes!
44(0)0208 830 2210
Demographic profiling slide - E-voting session
Team develop strategic action plans
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Carillion Behavioural Change /Coaching Programme
The Programme: Smart Objectives delivered a behavioural change and coaching programme for Carillion Rail. The programme was designed to:
Raise awareness of behavioural safety within Carillion Rail projects and project teams
Recruit and train Coaches, who will mentor, support and facilitate the implementation of behavioural change within Carillion Rail projects
Provide continual professional development and support for Coaches
Awareness day
The Strategy: Awareness: Raise management awareness of the Carillion Coaching/mentoring Programme Coaches completing workshop training activities
Help Carillion employees understand the culture that exist within project teams
Commitment Gain commitment from front line staff to train and become a Carillion Coach
A
Action Have effective Coaches that can support and challenge the behaviours of the workforce
Coach receiving his certificate
Develop Coaches to have the confidence and skills to communicate and brief on issues pertaining to culture and behavioural change
Support Carillion Coaches to develop additional learning modules
Workshop Details: Client: Carillion Rail Delegates: Carillion management & supply chain organisations No of delegates: Awareness days 150 & Coaches 35 Number of Workshops: 3 Awareness days & 4 Coaches courses Venue: Various location across the UK Duration: 2 Months
44(0)0208 830 2210
Create an active learning environment so that Carillion Coaches can train and develop in their new role
Sharing Provide and environment where Coaches can learn and share best practice (Coaches Forum)Develop Coaches that are happy and confident to share information and experiences with the workforce
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Network Rail “Making a Difference"(MAD) UK National Programme
The Programme Smart Objectives delivered a series of workshops with contractors from Network Rail’s Track Renewal Team. These workshops formed part of Network Rail’s strategy for improving the behaviours of track workers on site and served as an introduction to behavioural change. Delegates preparing their personal introductions
The Workshop
The workshops are lively and engaging. Delegates explored the causes of track side accidents, discovered how the mind works, and learnt how to influence attitudes and behaviours.
Delegates were able to volunteer to undergo additional training to become a Making a Difference coach. The aim of the change programme was to :
raise awareness of behavioural safety within Network Rail’s management, projects, project teams and the supply chain
recruit coaches/mentors who will support and facilitate the implementation of behavioural change within Network Rail projects and project teams
Exploring the causes of accidents
Workshop Details: Client: Network Rail Delegates: NRW Management & Supply Chain Organisations No of delegates: approximately 1300 Number of Workshops: 42 Venue: Various location across the UK Duration: 2 years
Delegates completing workshop activity
Quote: Thanks for the M.A.D. awareness day in Watford yesterday. The seminar was well presented, enjoyable and had great content. I believe it would be an asset to our company and to the rail industry going forward. David Mawson - Operations Director - TES 2000 Ltd
44(0)0208 830 2210
www.smartobjectives.co.uk
Sharing ideas on what makes a good coach
[email protected]
Smart Objectives Limited Established in May 2008, Smart Objectives Limited provides inspirational facilitation and training programmes that challenge and stimulate positive action from people. Our approach centres on the philosophy that people create success. Combined, we have over 25 years experience as facilitators and trainers, and we can work with all types of stakeholder groups; whether it is your workforce, board of directors, senior management and project teams, or stakeholder groups. We have also delivered workshops for private, public, social and charitable organisation. Our sessions are always fun and lively. We design and facilitate business sessions for corporate/annual conferences, focus groups and business partnering workshops. We also design and facilitate a variety of business and fun away-days. Smart Objectives is a UK based organisation. We have delivered workshops and training sessions all over the country. We regularly work in Glasgow, Edinburgh, Cardiff, North Wales, Derby, Manchester, Leeds, Coventry, Birmingham, London and the Home Counties. Occasionally, we get to deliver workshops in exotic destinations across Europe. We are not consultants, we deliver?
Workshops and training programmes.
Business and team development workshops.
Business and strategic planning workshops.
Corporate and team away days.
Conference design and management.
Facilitator and moderator services.
Behavioural change workshops partnering workshops.
Stakeholder group workshops.
Coaching and mentoring programmes.
We have delivered workshop for:
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Workshop Case Study – Quadrant 3 Project Review Workshop The Project and Team Canute Simpson from Smart Objectives facilitated the Quadrant 3 project team away day workshop. The workshop brought together members from the design team (Architects, Structural Engineers, Mechanical Engineers) including the Cost Managers, Clients and Construction Managers, for a one day event held in Goodwood, Chichester. The evening before – percussion workshop…Fun!
The Workshop
The project team lead by Stanhope and Sir Robert McAlpine, is currently working on the Crown Estate’s initiative to transform the south end of Regent Street.
For the management it was important that the team focus over the next six months to ensure that the designs are delivered to support project procurement and construction. The workshop aimed to:
facilitate an environment where the project team can engage with the culture and ethos of project, helping them to understand how to work “the Stanhope and McAlpine Way”
to reinforce the camaraderie and the relationships between team members, so that they can fully understand each others roles and responsibilities
raise awareness of critical project activities, so that the entire design team can fully understands what needs to happen over the next 6 months
provide and environment where the project team can learn and share best practice
Workshop Details: Client: Sir Robert McAlpine Delegates: Stanhope Quadrant 3 Project Design Team No of delegates: 38 (from a range of disciplines) Duration: Evening team building activities and 1 day Venue: Goodwood Park Chichester Duration: 1.5 days
44(0)0208 830 2210
The next day… Architects discussing critical tasks
6 month action plan
Client Quote: "Canute structured and led the Workshop in a truly 'smart' way, breaking down any inhibitions and motivating everyone to make a personal contribution and extract maximum benefit from the session. The focus on 'Team Working' was particularly effective. Without doubt the event strengthened bonds and sense of common purpose between team members across ALL disciplines." Tim Hare Construction Project Director (Quadrant 3) Sir Robert McAlpine
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Stakeholder Engagement Case Study – Denbigshire County Council
The Customer Denbighshire County Council is committed to providing a first class education for all children and young people in the county. As part of this commitment, the council has agreed that modernising education provision is a priority because it is important to have school buildings, learning environments and resources that meet the needs of 21st century Wales. Creating the Big Picture map
Agenda Introductions & objectives Your perceptions of how well the framework is performing (Trailer) Understanding each others needs Understanding the “Big Picture” Big Picture Mapping Identifying the constraints / barriers Prioritise core issues Next Steps / Action Planning
Denbighshire County Council is investing to sustain high standards of educational attainment to meet the needs of pupils, the wider community and the economy. In order to achieve this, the maintenance programme for schools delivers important improvements in areas where needed. The Workshop: Smart Objectives facilitated a workshop with Denbighshire County Council (maintenance team) and five school representatives (mainly head teachers), at County Hall, Ruthin. Workshop objectives:
The aim of the workshop was to carry out a strategic review of the schools maintenance programme and agree a set of actions to improve the service delivery.
Workshop Details:
Delegates indentify areas for improvement
Customer: Denbigshire County Council Delegates: DCC Maintenance and five representative schools No of delegates: 24 Duration: 8 Hours (9.30-16.30) Venue: Denbigshire - County Hall
Client Quote ‘Thanks for providing a 'safe' environment where a challenging topic was debated openly with constructive analysis of the issues, with a bit of fun thrown in. The session has produced the desired outcome of a focused agenda to take the service forward’
Delegates discussing issues
44(0)0208 830 2210
Hanna Griffin – Business Change Manager Denbighshire County Council
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Sovereign Development Consortium – Bristol The Client The Framework Contractor Selection Planning Meeting for Sovereign Development Consortium took place on at the Sovereign Housing Group’s offices in Newbury.
Team Discussing framework particulars
The workshop: The following objectives were agreed for this workshop:
Bring together client members of the consortium, so that they can review the existing framework and agree a new strategy for 2010 onwards.
Provide an environment where delegates can positively discuss ways of improving the effectiveness of the contractor framework.
Facilitate the discussion around the contractor selection criteria, so that this information can be used to create the framework strategy and the PQQ.
Provide an environment where the team members can support and challenge the behaviours and culture within the framework.
This workshop brought together representatives from Sovereign Housing Association, The Vale Housing Association, Housing Solutions Group, Cottsway Housing Association, Twynham Housing Association, Solon South West Housing Association Limited and Ability Housing Association, with the aim of reviewing the existing framework and agreeing a new way forward. The existing contractor framework is due for renewal and this meeting was designed to set out a new strategy for the development and delivery of the new contractor selection and framework.
Workshop Details: Client: Sovereign Development Consortium Delegates: Stakeholders from 6 Housing Associations No of delegates: 22 Duration: 8 Hours (9.00-16.00) Venue: Sovereign Housing Group’s offices in Newbury.
Defining the framework structure
Client Quote: ‘The workshop had the difficult task of bringing 11 organisations together to agree what we have learnt from the current contractor framework and then to enable a cohesive way forward for the new framework. This it did successfully, allowing full and frank debate that produced a constructive and workable procurement brief. Oh and we also had some fun.’ Lindy Morgan Director of Sovereign Development Consortium
Delegates develop short term action plans
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Derby Homes Workshop (Responsive Maintenance Partnering Contract) The Client In April 2002, the responsibility for managing council homes in Derby moved from Derby City Council over to Derby Homes, along with over 300 staff from the then Council's Housing Services Department.
Who’s-Who, delegate introductions.
The Workshop
Derby Homes Limited is an arm's length management organisation – ALMO created by Derby City Council to manage, maintain and improve its council houses and estates.
Smart Objectives delivered a series of OpenspaceTM and project review workshops for Derby Homes, at the Rolls-Royce Leisure Association building in Derby. The workshops brought together delegates from Derby Homes, Derby City Council, the community and partner contracting organisations that are all part of the Derby Homes Responsive Maintenance Partnering Contract. The Derby Homes Maintenance Programme works throughout the city of Derby and is responsible for the programme of regular maintenance to tenants’ homes to maintain and improve living standards.
Meeting convenor giving feedback on their OpenspaceTM meeting.
The programme of workshops enable the entire team to:
come together, to discuss what was working well, what needed to improve and agree areas for action.
Improve understanding of action planning techniques; prepare action plans, feed-back ideas and proposals.
Appraise of all three away-days, identify and set delivery targets for the future.
Canute Simpson (facilitator) leading a mapping exercise during an OpenspaceTM meeting.
Workshop Details: Client: East Midlands Centre for the Built Environment Delegates: Derby Homes Maintenance Partnership No of delegates: approximately 130 Number of Workshops: 3 Openspace TM meeting- Delegates discussing the use of hand held technology
44(0)0208 830 2210
Venue: Roll-Royce Leisure Association, Derby
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Workshop Case Study – Wales Low Zero Carbon Hub Workshop
The Client
Delegates identifying and sharing best practice
The Wales Low Zero Carbon Hub is a coalition that is supported by the Welsh Assembly Government, the building industry, housing and voluntary sectors in Wales. The hub’s aim is to help the Welsh Assembly meet its target to reduce carbon dioxide emissions by three per cent a year from 2011, by making new buildings zero carbon from 2011. Canute Simpson (Smart Objectives Limited) facilitated the Wales Low Zero Carbon Hub Workshop on 15 July 2009 at the St David's Hotel & Spa in Cardiff. Workshop objectives:
Open Space session – concerns and ideas
To facilitate an environment where stakeholders and representatives, can understand what has been happening across all the partner organisations in Wales, regarding the Low/Zero Carbon agenda.
To help stakeholders and representatives share best practice and ideas about what the hub should do.
Identify barriers and actions required to take the agenda forward.
To create an action plan, to help the board of the Wales Low Zero Carbon Hub manage its short term objectives.
Workshop Details: Delegates meet to discuss issues
Customer Quote: ‘Thank you for organising, running and reporting on our one day 'barriers to low/zero carbon' workshop in Cardiff on 15th July. I thoroughly enjoyed the day, and the feedback from the attendees has been uniformly positive. The workshop identified a series of activities which will help us achieve our goals, with volunteers to lead them and agreed timetables for delivery.’
Client: Constructing Excellence Wales Delegates: Representatives from stakeholders organisations No of delegates: 48 Duration: 8 Hours (9.00-16.00) Venue: St David's Hotel & Spa in Cardiff.
Client Quote ‘The feedback we had from delegates at the workshop was that
‘I would be happy to recommend Smart Objectives - you did a great job.’
they hadn’t had so much fun whilst working for a long time. Everyone was so enthusiastic and keen to contribute – and it lasted all day! Canute creates the perfect environment within which to get the best out of everyone.’
Chris Jofeh Chair, Wales Low/Zero Carbon Hub
Milica Kitson Constructing Excellence in Wales
44(0)0208 830 2210
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – South West London Public Health – Strategic Workshop
The Workshop: The Strengthening commissioning in South West London workshop took place at the Odeon Cinema, Kingston. The workshop brought together representatives from 5 Primary Care Trusts (PCT) in the South West London (SWL) region (Richmond and Twickenham, Wandsworth, Sutton and Merton, Kingston and Croydon).
Delegates discussing key issues
The Workshop Objectives:
Bring delegates up to speed with public health commissioning in the SWL region.
Review the outputs from the previous open space workshop.
Develop the Strategy for strengthening commissioning in the SWL region; defining “what we will do”
Develop SMART action plans to support strategic delivery
Provide a fun and engaging environment that will stimulate discussions and creative thinking.
Prior to the Strengthening Commissioning Workshop Jonathan Hilderbrand, Lavia Royle, Michelle King and Canute Simpson (Facilitator), met to discuss the workshop objectives and design. Because of the nature of this workshop we decided to facilitate certain sessions using e-voting equipment. Each delegate was given their own personal handset to use for the day. We were able to profile delegates’ views on a variety of issues and then analyse the information to understand trends and the perceptions for different stakeholder groups. This is a fantastic way of capturing perceptions anonymously.
Workshop Details: Customer: SWL Public Health (consortium) Delegates: Delegates/stakeholders from 5 Primary Care Trusts in the SW London Region No of delegates: 65 Number of Workshops: 1 Venue: Odeon Cinema, Kingston. Time: 9:00 - 4:30
Teams working to identify key strategic themes!
44(0)0208 830 2210
Demographic profiling slide - E-voting session
Team develop strategic action plans
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Carillion Behavioural Change /Coaching Programme
The Programme: Smart Objectives delivered a behavioural change and coaching programme for Carillion Rail. The programme was designed to:
Raise awareness of behavioural safety within Carillion Rail projects and project teams
Recruit and train Coaches, who will mentor, support and facilitate the implementation of behavioural change within Carillion Rail projects
Provide continual professional development and support for Coaches
Awareness day
The Strategy: Awareness: Raise management awareness of the Carillion Coaching/mentoring Programme Coaches completing workshop training activities
Help Carillion employees understand the culture that exist within project teams
Commitment Gain commitment from front line staff to train and become a Carillion Coach
A
Action Have effective Coaches that can support and challenge the behaviours of the workforce
Coach receiving his certificate
Develop Coaches to have the confidence and skills to communicate and brief on issues pertaining to culture and behavioural change
Support Carillion Coaches to develop additional learning modules
Workshop Details: Client: Carillion Rail Delegates: Carillion management & supply chain organisations No of delegates: Awareness days 150 & Coaches 35 Number of Workshops: 3 Awareness days & 4 Coaches courses Venue: Various location across the UK Duration: 2 Months
44(0)0208 830 2210
Create an active learning environment so that Carillion Coaches can train and develop in their new role
Sharing Provide and environment where Coaches can learn and share best practice (Coaches Forum)Develop Coaches that are happy and confident to share information and experiences with the workforce
www.smartobjectives.co.uk
[email protected]
Facilitation – Workshops - Training!
Case Study – Network Rail “Making a Difference"(MAD) UK National Programme
The Programme Smart Objectives delivered a series of workshops with contractors from Network Rail’s Track Renewal Team. These workshops formed part of Network Rail’s strategy for improving the behaviours of track workers on site and served as an introduction to behavioural change. Delegates preparing their personal introductions
The Workshop
The workshops are lively and engaging. Delegates explored the causes of track side accidents, discovered how the mind works, and learnt how to influence attitudes and behaviours.
Delegates were able to volunteer to undergo additional training to become a Making a Difference coach. The aim of the change programme was to :
raise awareness of behavioural safety within Network Rail’s management, projects, project teams and the supply chain
recruit coaches/mentors who will support and facilitate the implementation of behavioural change within Network Rail projects and project teams
Exploring the causes of accidents
Workshop Details: Client: Network Rail Delegates: NRW Management & Supply Chain Organisations No of delegates: approximately 1300 Number of Workshops: 42 Venue: Various location across the UK Duration: 2 years
Delegates completing workshop activity
Quote: Thanks for the M.A.D. awareness day in Watford yesterday. The seminar was well presented, enjoyable and had great content. I believe it would be an asset to our company and to the rail industry going forward. David Mawson - Operations Director - TES 2000 Ltd
44(0)0208 830 2210
www.smartobjectives.co.uk
Sharing ideas on what makes a good coach
[email protected]
