From “Activation” to “Inspiration:” Engaging Employees in Transformational Volunteering
Sponsored by:
From “Activation” to “Inspiration”: A Conversation
Seth Chanin Employee Engagement Manager Autodesk Foundation
Katie Fessler Sr. Manager, Corporate Citizenship Altria Client Services
Jared Chung Founder CareerVillage.org
Sponsored by:
1
Group Polls
Sponsored by:
2
Poll #1: Do you identify employees who have gone beyond basic participation? ▪ No ▪ Yes, somewhat
▪ Yes, comprehensively and routinely
Sponsored by:
3
Poll #2: What do you measure? ▪ We do not measure participation rates ▪ We only measure annual participation
▪ We measure engagement levels beyond participation ▪ We have advanced engagement metrics (retention pipelines, prediction systems, communications stats, custom dashboards, etc.)
Sponsored by:
4
Poll #3: Which of these employee engagement goals is most important to your organization right now? ▪ Activation (e.g., higher participation %, engaging remote staff, more inclusive opportunities, etc.) ▪ Engagement (e.g., volunteer retention, more total hours, etc.) ▪ Impact (e.g., more pro bono, more skills based, etc.) ▪ Inspiring others (e.g., better storytelling, internal communications) ▪ Other Sponsored by:
5
Stories from the Panel
Sponsored by:
6
Seth Chanin Employee Engagement Manager Autodesk Foundation
Katie Fessler Sr. Manager, Corporate Citizenship Altria Client Services
Jared Chung Founder CareerVillage.org
Sponsored by:
7
Altria Volunteers 2017 Upgrade
Sponsored by:
8
Corporate Structure economic interest
Sponsored by:
9
Why upgrade? 1 More flexible choices
Sustain high participation
Train for self-led projects
Expand beyond big, staged group projects
Overlay skillbuilding
Use volunteer time strategically
Communication, decentralized leadership
Sustain quality program with less staff time
2
3
4
Sponsored by:
10
Self-led & self-driven
Sponsored by:
11
Decentralizes leadership
Sponsored by:
12
Invite discovery of purpose and skills
Sponsored by:
13
Image courtesy of Tesla Motors, Inc.
The Order:1886 courtesy of Sony Computer Entertainment America LLC.
Group Volunteering
Pro Bono
Impact at Work
Impact Mindset
Impact Skillset
Impact Culture
The Hydrous: Communicating Science Beautifully
Image courtesy of The Hydrous
Image courtesy of Build Change
Sponsored by:
21
Deep Dives
Sponsored by:
24
Measurement: What do you measure beyond ‘activation’?
Sponsored by:
25
Hooks: What hooks volunteers on service?
Sponsored by:
26
Populations: Who are you having the most success with repeat engagement? Who are you struggling the most to retain? (Geo, function, demo, etc.)
Sponsored by:
27
Burnout: Do you measure it? What’s the biggest driver of burnout at your company? What’s the one thing you think has the most effect on preventing burnout?
Sponsored by:
28
Norms: Do your volunteers adopt practices or routines that make service programs more likely to be transformative?
Sponsored by:
29
Q&A
Sponsored by:
30
Closing statement
Jared Chung Founder CareerVillage.org
Sponsored by:
31
Rate This Session On Our Conference App ! • • • • • •
Visit the App Store or Google Play Search for “Points of Light Conference” Log in with the email address you used to register Password: “serviceunites” Click on “Sessions,” find this session Click “Session Rating” Sponsored by:
32