Ingram Micro Hardware as a Service (HaaS)
Hardware as a Service Expand Your Managed Service Offering with No Upfront Cost
Bill Keller, Paul Hoffmann April 9, 2013
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
1
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What Is Hardware as a Service (HaaS)? Offer the latest technology for your customers’ IT needs Bundle your existing managed services for increased value
Make new technology affordable to you and your end users Reduce costs and become more profitable Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_2
What Haas Is Not …
A standard end user lease
The guy with a big hat on the Ponderosa Ranch Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
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HaaS Program Rollout PHASE 1
PHASE 2
PHASE 3
A selection of laptop and desktop systems that will be preloaded with Microsoft Windows and Microsoft Office Home and Business 2013 Includes 3 year warranty
Leverage the platform to optionally include a selection of cloud services in the bundle
Additional hardware platforms that will include tablets, servers, other hardware
Offer a hardware-software-services bundle to your end users at an economical monthly price
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_4
HaaS Laptop, Desktop Package Options Good Better Best
PHASE 1
Option 1
PHASE 2 Option 2
Option 3 RMM
Lenovo T530, 92z AIO, or HP EliteBook I7- 2.9 GHz – Windows 8. 64-bit, 8 GB RAM, 500 GB HDD DVD-Writer.- MS Office
Security
Security
(Symantec, Trend, Awareness )
(Symantec, Trend, Awareness)
Lenovo T430, 92z AIO, or HP ProBook
Online Backup/Storage
Online Backup/Storage
(VaultLogix, Mozy, Box)
(VaultLogix, Mozy, Box)
Hosted Exchange
Hosted Exchange
I5-2.5 GHz – Windows 8 64-bit, 4 GB RAM, 500 GB HDD, DVD-Writer.– MS Office
Lenovo EDGE, 92z AIO, or HP 655
I3-2.3 GHz – Windows 8. 64-bit, 2 GB RAM, 320 GB HDD. DVD-Writer. - MS Office
(Intermedia, SherWeb)
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
(Intermedia, SherWeb)
121101_5
HaaS Future Roadmap PHASE 3
Apple, Lenovo, or Samsung Tablet
Lenovo, Cisco, Dell, IBM, or HP Server IBM, EMC, Riverbed, Quantum Storage Cisco, Polycom
Email VDI UC Vertical Applications
PSA RMM Security Backups SPLA
Backups Database BI CSP VSPP
Gateways Networking Telco Endpoints
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_6
Target Market Don’t have IT resources Need something fast and easy to implement Have purchased IT hardware, VDI, RMM, Help Desk, Hosted Email
Companies with new hiring needs Have limited access to capital
Are in expansion mode Require out of the box business software/solutions Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_7
Transaction Flow
Identify the models and quantities Submit order to your IM Rep
IM Rep responds with your asset totals and your monthly cost
You agree to the terms and the payments
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
You set the prices/margins and invoice your end user monthly for the use of assets and your value add services
121101_8
Financial Program Utilize multiple IM financial resources and partners – they establish the financial relationship with you, not the end user
24 or 36 month terms Ability to refresh the bundle at the end of the lease Buyout options at the end of term $1 or fair market value Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
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Value Proposition #1 Standardized IT for your customers
…Agility
Gain operational efficiencies Reduce support costs Spend less time identifying and correcting problems
Become more profitable Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_10
Value Proposition #2 Leverage attractive bundles on a single invoice
…Bundles
Control your prices and margins Sell more services with hardware Customers are less likely to shop individual components Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_11
Value Proposition #3 Become indispensible to your customers!
…Stickiness
Build customer loyalty by bundling hardware with services The cost, effort, and disruption of services for change will be too great Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_12
Value Proposition #4 Consistency to your revenue stream Increases revenue predictability
…Recurring Revenue
Enhances the valuation of your business Protect your capital and increase your MRR with HaaS Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
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Our HaaS Program Is… Launching now! Rapidly expanding throughout 2013
Designed for a large and growing target market A new way to become more profitable …and to increase your MRR Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_14
Contact our Infrastructure Sales Team 800.705.7057 Press 4
[email protected] Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
15
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Thank You Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
16
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Bill Keller, Paul Hoffmann April 9, 2013
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
1
121101_
What Is Hardware as a Service (HaaS)? Offer the latest technology for your customers’ IT needs Bundle your existing managed services for increased value
Make new technology affordable to you and your end users Reduce costs and become more profitable Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_2
What Haas Is Not …
A standard end user lease
The guy with a big hat on the Ponderosa Ranch Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_3
HaaS Program Rollout PHASE 1
PHASE 2
PHASE 3
A selection of laptop and desktop systems that will be preloaded with Microsoft Windows and Microsoft Office Home and Business 2013 Includes 3 year warranty
Leverage the platform to optionally include a selection of cloud services in the bundle
Additional hardware platforms that will include tablets, servers, other hardware
Offer a hardware-software-services bundle to your end users at an economical monthly price
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_4
HaaS Laptop, Desktop Package Options Good Better Best
PHASE 1
Option 1
PHASE 2 Option 2
Option 3 RMM
Lenovo T530, 92z AIO, or HP EliteBook I7- 2.9 GHz – Windows 8. 64-bit, 8 GB RAM, 500 GB HDD DVD-Writer.- MS Office
Security
Security
(Symantec, Trend, Awareness )
(Symantec, Trend, Awareness)
Lenovo T430, 92z AIO, or HP ProBook
Online Backup/Storage
Online Backup/Storage
(VaultLogix, Mozy, Box)
(VaultLogix, Mozy, Box)
Hosted Exchange
Hosted Exchange
I5-2.5 GHz – Windows 8 64-bit, 4 GB RAM, 500 GB HDD, DVD-Writer.– MS Office
Lenovo EDGE, 92z AIO, or HP 655
I3-2.3 GHz – Windows 8. 64-bit, 2 GB RAM, 320 GB HDD. DVD-Writer. - MS Office
(Intermedia, SherWeb)
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
(Intermedia, SherWeb)
121101_5
HaaS Future Roadmap PHASE 3
Apple, Lenovo, or Samsung Tablet
Lenovo, Cisco, Dell, IBM, or HP Server IBM, EMC, Riverbed, Quantum Storage Cisco, Polycom
Email VDI UC Vertical Applications
PSA RMM Security Backups SPLA
Backups Database BI CSP VSPP
Gateways Networking Telco Endpoints
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_6
Target Market Don’t have IT resources Need something fast and easy to implement Have purchased IT hardware, VDI, RMM, Help Desk, Hosted Email
Companies with new hiring needs Have limited access to capital
Are in expansion mode Require out of the box business software/solutions Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_7
Transaction Flow
Identify the models and quantities Submit order to your IM Rep
IM Rep responds with your asset totals and your monthly cost
You agree to the terms and the payments
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
You set the prices/margins and invoice your end user monthly for the use of assets and your value add services
121101_8
Financial Program Utilize multiple IM financial resources and partners – they establish the financial relationship with you, not the end user
24 or 36 month terms Ability to refresh the bundle at the end of the lease Buyout options at the end of term $1 or fair market value Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_9
Value Proposition #1 Standardized IT for your customers
…Agility
Gain operational efficiencies Reduce support costs Spend less time identifying and correcting problems
Become more profitable Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_10
Value Proposition #2 Leverage attractive bundles on a single invoice
…Bundles
Control your prices and margins Sell more services with hardware Customers are less likely to shop individual components Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_11
Value Proposition #3 Become indispensible to your customers!
…Stickiness
Build customer loyalty by bundling hardware with services The cost, effort, and disruption of services for change will be too great Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_12
Value Proposition #4 Consistency to your revenue stream Increases revenue predictability
…Recurring Revenue
Enhances the valuation of your business Protect your capital and increase your MRR with HaaS Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_13
Our HaaS Program Is… Launching now! Rapidly expanding throughout 2013
Designed for a large and growing target market A new way to become more profitable …and to increase your MRR Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
121101_14
Contact our Infrastructure Sales Team 800.705.7057 Press 4
[email protected] Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
15
121101_
Thank You Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
16
121101_
