Jenna Watson

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Delivering Value as an Agency: The Bespoke Mindset

Jenna Watson Razorfish

Poetry Icebreaker

Poetry Icebreaker

‘Twas the early two thousands, and life was clear.

Poetry Icebreaker

We all sang the same song, ‘twas was sung far and near:

Poetry Icebreaker

Agencies are red, Clients are blue.

Poetry Icebreaker

We’ll do us, and you do you.

Poetry Icebreaker

Then came the teen years, and we sang a new dirge:

Poetry Icebreaker

You are us, and we are you.

Poetry Icebreaker

MAKE IT ALL PURPLE, it’s time to merge.

In the Beginning…

Blurred Lines

Addressing the “One Team” mentality.

First Things First

Get local.

You Know a Lot

…but you don’t know everything.

Total Brand Immersion

Expect and encourage your teams to dive into the brand.

Remember: They Loved YOU!

Bring that uniqueness to bear every day.

Challenge “Status Quo” Thinking

It’s OK to be a challenger. In fact, it’s kinda part of the job!

Share, Share, Share

Don’t be the only smart person in the room.

Decide Who You Are Together

Define it. Agree on it. Put it in writing.

Be Clear

Define operational guardrails and set team expectations.

Don’t Forget About Process

You may have to reinvent SOME wheels.

Staff for Skill & Fit

Identify the right team for the right reasons.

Be Honest & Seek Feedback

Enforce a feedback loop. Even when it’s difficult.

Don’t Be Afraid to Show Off

Victory dances and stuff-strutting encouraged!

Prepare Yourselves

It won’t always be easy, but it will be OK. Promise.

Fin. Jenna Watson VP, Search & Media Razorfish Chicago @jennawats [email protected]