John Marshall Law School
John Marshall Law School Enterprise Resource Planning
John Marshall Law School Replaces Legacy ERP with Colleague to Improve Student Service and Reduce Stress Levels ®
“ When the CFO and I stopped to look at it, we were shocked at how much we
were previously spending on monthly support for an ERP system that wasn’t truly meeting our needs. We knew we needed to make a change, and we’ve been very happy with our decision to switch to Colleague.”
ABOUT JOHN MARSHALL LAW SCHOOL • Private, four-year law school in Chicago, IL • Enrolls more than 1,600 students • Datatel client since 2009
JOHN MARSHALL LAW SCHOOL PRODUCT PORTFOLIO • Colleague • Colleague Advancement • Intelligent Learning Platform • Reporting and Operating Analytics • MOX Mobile Access
“ When you’re looking to
replace mission critical technology, be sure to find the system that’s going to produce the least amount of stress. Peace of mind has a big value. We got that with the Colleague suite.” James Velco, Chief Technology Officer, John Marshall Law School
James Velco, Chief Technology Officer, John Marshall Law School
CHALLENGES: Lack of integration with enterprise software; inability to process online payments; unscalable Web selfservice; rising support costs
• Modern, user-friendly Web-based user
John Marshall Law School’s legacy ERP system was running on an antiquated database that was costly and difficult to maintain. Even after an attempt by the vendor to port data over to a Microsoft SQL front end, the server was expensive to scale and maintain. Challenges included: • Slow Web registration that often locked up, causing student frustration and an increasing number of complaints • No end-user reporting capabilities • Costly to keep small IT staff trained on multiple databases • Limited technology-enabled services for students in key areas, including financial aid and online payments
• Data integrity and better decision-
The School was spending an increasing amount of time and money to resolve the issues, and user satisfaction was continuing to plummet. It was time to start looking for another solution.
SOLUTION: Colleague Student, Financial Aid, Finance, HR, and Advancement Although the incumbent vendor attempted to retain them, the selection committee believed there was no comparison with the Colleague suite – with its Microsoft SQL Server database, Web-based user interface, financial aid integration, robust portal, and cross-functional workflow and communication capabilities. “It was a true eye-opener for us,” said Velco. With the Colleague suite, the School now has:
• An enterprise-wide, fully integrated
administrative solution, including selfservice for student finance
www.ellucian.com
interface
• Off-the-shelf financial aid integration and regulatory compliance
making with easy access to a single SQL database
• Improved communication and workflow across functions to improve visibility and efficiency
RESULTS: More efficient allocation of technology budget; faster, more reliable Web services; greater extensibility with Microsoft technology; better sense of system security With the School’s legacy system, almost every technical issue required a support call, resulting in additional expenses and increased stress levels. With Colleague, the IT staff experiences fewer issues, but when they do, they can resolve them on their own more than 90 percent of the time. Other benefits include:
• Fast, trouble-free Web registration resulting in greater student and staff satisfaction
• Added online payment capabilities and improved financial aid processes
• Robust portal offering a true tech-savvy
gateway to the School, with email, news, updates, calendaring, to-do lists, and more
• Ability to leverage the Microsoft technology stack and existing campus licenses for greater extensibility
• Meeting students’ needs and expectations with mobile functionality
• Reduced stress level with improved contingency plans; better sense of security with virtual servers
For more information, visit www.Datatel.com/Colleague or call 1.800.328.2835.
0412-TE
John Marshall Law School Replaces Legacy ERP with Colleague to Improve Student Service and Reduce Stress Levels ®
“ When the CFO and I stopped to look at it, we were shocked at how much we
were previously spending on monthly support for an ERP system that wasn’t truly meeting our needs. We knew we needed to make a change, and we’ve been very happy with our decision to switch to Colleague.”
ABOUT JOHN MARSHALL LAW SCHOOL • Private, four-year law school in Chicago, IL • Enrolls more than 1,600 students • Datatel client since 2009
JOHN MARSHALL LAW SCHOOL PRODUCT PORTFOLIO • Colleague • Colleague Advancement • Intelligent Learning Platform • Reporting and Operating Analytics • MOX Mobile Access
“ When you’re looking to
replace mission critical technology, be sure to find the system that’s going to produce the least amount of stress. Peace of mind has a big value. We got that with the Colleague suite.” James Velco, Chief Technology Officer, John Marshall Law School
James Velco, Chief Technology Officer, John Marshall Law School
CHALLENGES: Lack of integration with enterprise software; inability to process online payments; unscalable Web selfservice; rising support costs
• Modern, user-friendly Web-based user
John Marshall Law School’s legacy ERP system was running on an antiquated database that was costly and difficult to maintain. Even after an attempt by the vendor to port data over to a Microsoft SQL front end, the server was expensive to scale and maintain. Challenges included: • Slow Web registration that often locked up, causing student frustration and an increasing number of complaints • No end-user reporting capabilities • Costly to keep small IT staff trained on multiple databases • Limited technology-enabled services for students in key areas, including financial aid and online payments
• Data integrity and better decision-
The School was spending an increasing amount of time and money to resolve the issues, and user satisfaction was continuing to plummet. It was time to start looking for another solution.
SOLUTION: Colleague Student, Financial Aid, Finance, HR, and Advancement Although the incumbent vendor attempted to retain them, the selection committee believed there was no comparison with the Colleague suite – with its Microsoft SQL Server database, Web-based user interface, financial aid integration, robust portal, and cross-functional workflow and communication capabilities. “It was a true eye-opener for us,” said Velco. With the Colleague suite, the School now has:
• An enterprise-wide, fully integrated
administrative solution, including selfservice for student finance
www.ellucian.com
interface
• Off-the-shelf financial aid integration and regulatory compliance
making with easy access to a single SQL database
• Improved communication and workflow across functions to improve visibility and efficiency
RESULTS: More efficient allocation of technology budget; faster, more reliable Web services; greater extensibility with Microsoft technology; better sense of system security With the School’s legacy system, almost every technical issue required a support call, resulting in additional expenses and increased stress levels. With Colleague, the IT staff experiences fewer issues, but when they do, they can resolve them on their own more than 90 percent of the time. Other benefits include:
• Fast, trouble-free Web registration resulting in greater student and staff satisfaction
• Added online payment capabilities and improved financial aid processes
• Robust portal offering a true tech-savvy
gateway to the School, with email, news, updates, calendaring, to-do lists, and more
• Ability to leverage the Microsoft technology stack and existing campus licenses for greater extensibility
• Meeting students’ needs and expectations with mobile functionality
• Reduced stress level with improved contingency plans; better sense of security with virtual servers
For more information, visit www.Datatel.com/Colleague or call 1.800.328.2835.
0412-TE
