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Norwegian Tourism 2005

www.innovasjonnorge.no/reiseliv

visitnorway.com

Key Figures

Photo: © Terje Rakke/Nordic life/Innovation Norway

New direction – increased investment! International tourism is on the increase, but at the same time, competetition for travellers is growing – in Norway and elsewhere in the world. We want to stand to the competition and ensure that Norway obtains a greater share of the growth. So, Innovation Norway has mapped out a new direction for Norway as a travel destination. We are now increasing our investment in marketing Norway abroad. Demanding tourists and greater visibility is increasing the importance of innovation and quality in every area. No single player, on its own, can promise that. If we work more closely together, I am certain we will collectively achieve the targets for increased profitability in the travel industry and that 3.5 million tourists will be visiting Norway annually by the year 2010.

Sandra Hovland Director of Tourism, Innovation Norway

More information? See www.innovasjonnorge.no/reiseliv for up-to-date statistics, marketing data and information about our services to the tourism industries. You can also register here to ensure you receive our e-mail-based newsletter «Reiselivsnytt» [Tourism News].

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Contents page 4

1. Key Figures

page 5

2. International tourism

page 8

3. Seasonal distribution

page 9

4. Tourist consumption

page 12

5. Important markets

page 14

6. Where do the tourists stay?

page 15

7. How are overnight stays distributed nationwide?

page 16

8. Why do tourists choose Norway?

page 18

9. What do tourists think of their Norwegian holiday?

page 19

Definitions

page 19

About Innovation Norway

Photo: © Terje Rakke/Nordic life/Innovation Norway

Photo: © Terje Rakke/Nordic life/Innovation Norway

Photo: © Gaby Bohle/Innovation Norway

1. Key Figures

Photo: © Marte Kopperud/Innovation Norway

2001

2002

Photo: © Terje Rakke/Nordic life/Innovation Norwa

2003

2004

2005

Percentage change 2004–2005

Holiday and leisure arrivals: 1 Holiday and leisure arrivals

2,297,000

2,373,000

2,520,000

2,780,000

2,946,000

6

464,000

532,000

674,000

819,000

900,000

10

Holiday and leisure arrivals on day-trips

908,000

897,000

853,000

881,000

920,000

8

Cruise passengers (day-visits)

804,000

914,000

1,014,000

1,207,000

1,444,000

20

16,799,000

17,363,000

19,003,000

21,000,000

22,125,000

5

7.3

7.3

7.5

7.6

7.5

-0.5

22 415

21 458

22 232

24 423

n/a

n/a

n/a

6 232

n/a

n/a

5 847

n/a

n/a

761

n/a

n/a

718

n/a

23.80%

24.60%

25.10%

25.90%

25.40%

-3.6%

25.48%

23.72%

25.02%

26.40%

n/a

n/a

Holiday and leisure arrivals by plane

Holiday and leisure guest nights: Holiday and leisure guest nights Average length of holiday Holiday and leisure consumption: Total tourist consumption – foreigners (MNOK) 2 Consumption per holiday trip during the summer season 3 Consumption per day of holiday during the summer season Shares: Proportion of foreign hotel guest-nights in Scandinavia 4 Proportion of foreign hotel holiday and leisure arrivals in Scandinavia 5

1 2 3 4 5

TØI, Guest survey 2005 (report 813/2005) SSB, Satellite accounting for tourism 2004 TØI, Foreign tourist’s consumption in Norway 2005 (report 823/2006) MEK – Finnish Tourist Board UNWTO, Tourism Market Trends, 2005 Edition

Photo: © Nancy Bundt/Innovation Norway

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Photo: © Terje Rakke/Nordic life/Innovation Norway

Key Figures Norwegian Tourism 2005

2. International tourism Norway takes a greater proportion of the international holiday and leisure traffic than it did previously, compared with Europe and the rest of the world. The negative trend from the end of the 1990s is in the process of being turned around. In 2005, there were 808 million tourist arrivals on a global basis. The World Tourism Organization (UNWTO) states that this is an increase of 5.5% on 2004. The growth of 4% in Europe is less than the average growth globally. For that reason, it is a positive sign that Norway had 6% growth in the number of tourist arrivals in 2005. The table below shows, in percentage terms, the change in the number of arrivals as compared to the previous year. Percentage change in the number of tourist arrivals broken down by region 30

27,9

2003

2004

2005

25 20

18

15 11,2

10,7 10

7

5,5

5,1

5

10 6

4

6

4,3

2,9

10

8

7

6

0,7 0 -5

-1,5

-3

-10

-9 World

Market share of global tourist arrivals (2005)

Europe

Asia and Pacific

America

Middle East

Africa

Norway

54.9%

19.3%

16.5%

4.8%

4.5%

0.4%

Source: UNWTO, World Tourism Barometer, January 2006 and TØI, Guest Survey 2005

Photo: © Terje Rakke/Nordic life/Innovation Norway

www.innovasjonnorge.no/reiseliv

Photo: © Terje Rakke/Nordic life/Innovation Norway

5

Percentage change in the number of tourist arrivals in Europe 20

2003

2004

2005 15,2

15 10

10

8,5 7 5,1

5

6

5,5 4 2,1

1,8

0,7

6

6

4 2,2

2 0,1

0 -1,4

-5 Whole of Europe

Northern Europe

Western Europe

Central and Eastern Europe

Southern Europe

Norway

11.7%

31.8%

20.8%

35.8%

0.7%

Market share of tourist arrivals in Europe (2005)

Source: UNWTO, World Tourism Barometer, January 2006 and TØI, Guest Survey 2005

Trend in Norway’s market share for holiday and leisure arrivals 2001–2005 Each year, from 2002 onwards, the growth in tourist arrivals has been greater in Norway than in both Europe and the rest of the world. Tourist arrivals (thousands)

Market share

4,000

0.70%

3,500

0.60%

3,000

0.50%

2,500 0.40% 2,000 0.30% 1,500 0.20%

1,000

0.10%

500 0

0.00% 2001

Arrivals

2002 Market share – world

2003

2004

2005

Market share – Europe

Source: UNWTO and TØI, Guest survey 2005

6

Key ratios Norwegian tourism 2005

Photo: © Nancy Bundt/Innovation Norway

Photo: © Nancy Bundt/Innovation Norway

Nordic hotel tourism In 2005, there were 18.7 million foreign guest-nights at hotels in the Nordic countries. This is an increase on 2004 of 6% or 1 million hotel guest-nights. At Norwegian hotels, there were 4.7 million foreign guest-nights in 2005. This constitutes a market share of 25% of all foreign guest nights in Scandinavia. Norway’s market share has increased by 0.5 percentage points from 2004 to 2005. Market share of foreign hotel guest-nights in the Nordic region

Foreign hotel guest-nights 6,000,000

35

5,000,000

30 25

4,000,000

20 3,000,000 15 2,000,000

10

1,000,000

5

0

0 Sweden

2004

2005

Denmark

Norway

Finland

Market share of all foreign hotel guest nights in Scandinavia (2005)

Source: MEK – Finnish Tourist Council

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3. Seasonal distribution If we compare ourselves with our neighbours, Norway is the country with the greatest seasonal variation. We have most foreign guest-nights at hotels during the winter months of February and March. From May to June, Norway has an increase in foreign guest nights of 147%, and the hotels in Norway also have most foreign guests during the summer months of June, July and August. From August to October, there is a drop of a full 99% in foreign guest-nights at Norwegian hotels. Foreign hotel guest-nights 1,000,000

Denmark Finland

900,000

Norway

800,000

Sweden

700,000 600,000 500,000 400,000 300,000 200,000 100,000

r

r De

ce m

be

be

er

No w em

Oc

to b

r

us t

be Se pt em

Au g

Ju ly

ne Ju

ay M

ril Ap

ar ch M

ar y Fe br u

Ja nu

ar

y

0

Source: MEK – Finnish Tourist Council

Photo: © Nancy Bundt/Innovation Norway

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Photo: © Terje Rakke/Nordic life/Innovation Norway

Key ratios Norwegian tourism 2005

4. Tourist consumption It is clear from satellite accounting for tourism that overall consumption from foreign tourists rose by NOK 1.3 billion from 2000 to 2004. However, during the same period, consumption per arrival has dropped by 13%. Since the length of holiday has remained stable during the period, the increased turnover is due mainly to the fact that there were 20% more overnight-stay guests in 2004 than there were in 2000. The tourists are using a larger part of their holiday budget on refreshments and experiences, and less on transport. Turnover for activities and food/drink purchasing has increased by just over NOK 1 billion. At the same time, turnover in air transportation has dropped by more than NOK 500 million. Price reductions on transport services are probably also the main reason for daily consumption decreasing by around NOK 200. At the same time, a relatively large number of visitors from the neighbouring countries are arriving, and these spend less money in Norway than the average.

Tourist consumption in total (MNOK)

Proportion of GNP 6.0%

45,000 40,000

5.0% 35,000 4.0%

30,000 25,000

3.0% 20,000 15,000

2.0%

10,000 1.0% 5,000 0

0.0% 2000

Norwegians

2001 Foreigners

2002

2003

2004

Tourist consumption

Source: SSB, National Accounting and Satellite Accounting for Tourism 2004

Photo: © Niels Jørgensen/Innovation Norway

www.innovasjonnorge.no/reiseliv

Photo: © Nancy Bundt/Innovation Norway

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Comparison of satellite accounts for tourism 2004 Norway’s turnover is only half as much per arrival as that of Sweden. If foreign tourists had spent the same amount per visit in Norway as they do in Sweden, that would have meant an annual increase in turnover of around NOK 30 billion – more than doubling the income from foreign tourists. Arrivals per inhabitant

NOK

1,00

16,000 14,000

0,80

12,000 10,000

0,60

8,000 0,40

6,000 4,000

0,20

2,000 0,00

0 Sweden Revenue per arrival

Denmark

Norway

Arrivals per inhabitant

Source: WTO, Tourism Market Trends, 2005 Edition – Annex 7 SSB, Tourism, Satellite Accounting 2004 Nutek & SCB / National Accounts AKF, VisitDenmark 2006

Photo: © Nancy Bundt/Innovation Norway

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Photo: © Terje Rakke/Nordic life/Innovation Norway

Key Figures Norwegian Tourism 2005

Type of transportation

No. of arrivals

Pre-paid

Paid in Norway

Total Consumption

Total 2002 Total 2005 Motoring tourists 2002 Motoring tourists 2005 Air tourists 2002 Air tourists 2005

2,306,000 2,859,000 1,774,000 1,959,000 532,000 900,000

2,177 2,564 1,180 1,675 5,502 4,498

4,055 3,283 2,941 2,790 7,771 4,357

6,232 5,847 4,121 4,465 13,273 8,855

Consumption per Foreign Holidaymaker in the summer seasons of 2002 and 2005. By payment date and means of transport on departure (NOK).

Source: TØI, Guest survey 2005

On average, foreign motoring tourists’ consumption amounted to almost NOK 4,500 on their journey. This is approx. 8% higher than it was in 2002, reflecting the price increases during the period. Consumption per visit appears to have remained at the same level, although average daily consumption has decreased. This is related to the fact that the average length of stay for motoring tourists has increased. The proportion of pre-paid expenses for motoring tourists is considerably higher in 2005 (38%) than it was in 2002 (29%). This may be due to the fact that more people are booking and paying over the Internet. The increase in the number of holiday and leisure arrivals from 2002 to 2005 has been 24%, with the majority of these arrivals being attributable to an increase in airline traffic. If we look at air tourists, there is a considerable drop in consumption from 2002 to 2005. Expenditure during the course of a stay in Norway has decreased in particular. One reason for this may be that the demographics for tourists coming to Norway have been different due to the low-price companies and generally cheaper airfares. If we look simultaneously at growth within various types of overnight stays, the category «Family and friends» is the one that increases most during the period, and figures from TØI indicate that it is this group that is spending least money during the stay in Norway. Although Italian tourists spend most money per day, turnover from the Italian market is low, because Italians only represent 2% of foreign arrivals to Norway in 2005. Germany is decidedly the largest market, gauged by total turnover. NOK 2,000 1,750

1,592

1,500 1,250

1,136

1,066

1,000 733

667

700

640

640

636

507

500

345

602

573

468

383

332

332

328

557

352

396

Fr an ce

725

k

750

311

386

250

Paid in Norway

Total daily consumption

n Sw ed e

nm

ar

nd De

la Fin

st ria Ne th er la nd s

Au

nd itz er la

he rs

Sw

Ot

Ge

rm

an y

UK

A US

Ita

ly

0

Average

Source: TØI, Guest survey 2005

www.innovasjonnorge.no/reiseliv

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5. Important markets The number of arrivals increases by 6% to 2.95 million, and the number of guest-nights increases by 5% to 22.1 million. Most arrivals to Norway last year came from our local markets. Swedes alone dominate with 743,000 arrivals, next come the Danes with 454,000 arrivals and the Finns with 218,000 arrivals. 22.1 million foreign guest-nights is the highest figure calculated since the Guest Survey started in 1998. In 2005, there was a very strong growth in visitors from the UK, Netherlands and Russia.

Holiday and leisure arrivals 2004–2005 Total figures 2005

Percentage change in holiday and leisure arrivals 2004–2005

Arrivals by air

Holiday and leisure guest nights

2,946,000

6%

900,000

22,125,000

Sweden

743,000

8%

76,000

2,955,000

Germany

513,000

3%

90,000

5,396,000

Denmark

454,000

-2%

65,000

3,082,000 1,646,000

UK

205,000

7%

171,000

Netherlands

135,000

18%

45,000

1,383,000

USA

111,000

-14%

n/a

1,217,000 756,000

France

89,000

4%

n/a

Italy

46,000

-20%

n/a

427,000

Spain

45,000

-7%

n/a

529,000

Japan

30,000

32%

n/a

117,000

Russia

23,000

6%

n/a

188,000

Source: TØI, Guest survey 2005

Netherlands 5% UK 7%

Arrivals distributed by market The local markets of Sweden, Germany and Denmark represented 57% of all holiday trips to Norway in 2005. Each market’s share of foreign arrivals with at least one overnight stay.

USA 4%

France 3% Italy 2% Spain 2% Russia1% Japan 1%

Denmark 15%

Sweden 25%

Germany 17% Other countries 19%

Source: TØI, Guest survey 2005

12

Key ratios Norwegian tourism 2005

Photo: © Terje Rakke/Nordic life/Innovation Norway

Percentage change in holiday and leisure guest-nights 2004–2005

Photo: © Gaby Bohle/Innovation Norway

Average length of stay

Consumption for foreign holidaymakers during the summer season 2005 Per day

Total consumption

Income per market

5%

7,5

n/a

n/a

n/a

5%

4

386

1,544

1,140,630,000

0%

10,5

733

7,697

3,955,268,000

-2%

6,8

573

3,896

1,765,986,000

11%

8

1,066

8,528

1,754,636,000

13%

10,2

636

6,487

879,588,000

-13%

11

1,136

12,496

1,382,512,000

-6%

8,5

557

4,735

421,092,000

-22%

9,3

1,592

14,806

679,784,000

-2%

11,8

n/a

n/a

n/a

8%

3,9

n/a

n/a

n/a

20%

8,2

n/a

n/a

n/a

USA 12%

France 4% Italy 6%

Netherlands 7% Sweden 10%

UK 15%

Denmark 14%

Germany 32%

Consumption broken down by market Germans spend most money on holiday in Norway. They have a lower daily consumption rate than both Italians, Americans and British, but since the average German holiday in Norway lasts a full 10.5 days, and more than half a million Germans come here, the total turnover is definitely the highest.

Source: TØI, Guest survey 2005

www.innovasjonnorge.no/reiseliv

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6. Where do the tourists stay? A full 26% of all foreign tourists who come to Norway stay with friends and family. This is also the form of overnight stay that has shown most growth since 2001. (Figures in 1000s). 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 2001

2002

2003

Friends and family

Rented cabin

Free camping

Other

Own or hired cabin

Camping at camp site

2004

2005

Hotel, guesthouse etc.

Source: TØI, Guest survey 2005

Photo: © Nancy Bundt/Innovation Norway

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Photo: © Terje Rakke/Nordic life/Innovation Norway

Key Figures Norwegian Tourism 2005

7. How are overnight stays distributed nationwide? In 2005, there were 7.5 million guest-nights using the accommodation forms of hotel, camp site and cabin complex. Number of guest-nights and market shares are broken down into regions as follows:

Northern Norway 836,000 11%

Photo: © Terje Rakke/Nordic life/Innovation Norway

Trøndelag 386,000 5%

Fjord Norway 2,147,000 29%

East-Norway 3,495,000 47%

South-Norway 584,000 8% Source: SSB, Overnight stay statistics Photo: © Gaby Bohle/Innovation Norway

www.innovasjonnorge.no/reiseliv

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8. Why do tourists choose Norway? The tourists who have chosen Norway as their holiday destination, are generally very interested in experiencing the unique natural environment. They give priority, above all, to experiencing nature. What elements are important to you in experiencing the distinctive features of a travel destination (summer 2005)? 3,0

80% 70%

2,5

60% 2,0

50%

1,5

40% 30%

1,0

20% 0,5

10% 0%

Na tu co ral un en try vi sid ron e, m an en Th im t a th e al nd e lan pe g lif e rm ua an ge en sp t r ok es en id b en y ts Lo r ca la rc hi te To ct ur th ur e e ist tra a ve ttra l d ct es ion tin s at at io n Lo ca lc ui sin e Ac tiv ity op In tio sig ns ht in to lo ca lh ist or y Th cli e m w at ea ic th co er Th nd a th e g iti nd e e on pe ne s op ra le l w at ay th o e fl lo ife ca o tio f n

0,0

Score 0-5

Proportion of extremely important

Source: TØI, Guest survey 2005

Photo: © Anders Gjengedal/Innovation Norway

16

Photo: © Gaby Bohle/Innovation Norway

Key ratios Norwegian tourism 2005

The tourists who came to Norway in summer 2005 came here to enjoy nature in peace and quiet. They wanted a break from the stresses and strains of everyday life. Which of the following factors were important in your choice of Norway as a holiday destination (summer 2005)? 3,0

80% 70%

2,5

60% 2,0

50%

1,5

40% 30%

1,0

20% 0,5

10%

0,0

Lig ht ev en in gs /n ig ht s Na tu Pr ra ice an l en s d vi co ro un nm try e sid nt e Ho Sa sp fe ty ita lit on y th e jo ur ne y At tra ct Ac io Go ns tiv od i t y kn op ow Ha tio ve le ns dg fa e m of ily In No /f te rie re rw st nd ay in si g n to No w ns rw /p Ex ay la pe ce rie s nc to e vi pe sit ac e an d qu ie Fo t od an Ge d ne dr in th ral k e sta en n vi da ro rd nm o en f t

0%

Score 0-5

Proportion of extremely important

Source: TØI, Guest survey 2005

Photo: © Terje Rakke/Nordic life/Innovation Norway

www.innovasjonnorge.no/reiseliv

Photo: © Terje Rakke/Nordic life/Innovation Norway

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9. What do tourists think of their Norwegian holiday? 63% of everyone who came to Norway in summer 2005 and 52% of all of the winter tourists that same year, were extremely satisfied with their holiday in Norway when they left the country. The tourists were asked about the general intention of their holiday and, based on the responses, a satisfaction index has been drawn up in which five is the highest possible score. The table shows that the Danes are the least satisfied, while the British are most satisfied. Your general opinion(s) of this holiday (summer 2005) 4,7

80%

4,6

70% 60%

4,5

50% 4,4 40% 4,3 30% 4,2

20%

ne an rra

M

ed

ite

Ot he rc ou nt rie s

/A nd

co un tri es

us tri

a

an y rm Ge

itz er la

bu rg

/L lg iu m

Be

Sw

er

ux em

la

nd

UK Ne th

Fin

la

k ar nm De

Sw ed

Fr an ce

0%

s

4,0

nd

10%

en

4,1

Score 0-5

Proportion of extremely good

Source: TØI, Guest survey 2005

Photo: © Terje Rakke/Nordic life/Innovation Norway

18

Photo: © Terje Rakke/Nordic life/Innovation Norway

Key ratios Norwegian tourism 2005

Definitions Arrival – a holiday and leisure trip to Norway with a stay of at least one night. Motoring tourist – foreign holidaymaker who has left Norway in a saloon car, camper van or car with caravan. Day trip – holiday trip with no overnight stay. Holiday travel – a trip in which the main purpose is stated as being: • visit to friends and family • holiday/leisure travel, including a skiing holiday • shopping Pre-paid fee – a fee in conjunction with travelling to Norway which has been paid before a person travels in to Norway. Guest-night – the number of overnight stays when travelling in Norway. Summer season – the period from May to September inclusive. SSB – Statistics Norway. TØI – Norway’s Institute of Transport Economics. Foreigner – a person who is registered as domiciled in a country outside Norway. Fee paid in Norway – fee that a person has had to pay for during the stay in Norway.

Innovation Norway Innovation Norway offers products and services that are intended to contribute to the development of districts, increase innovation in trade and industry throughout the country, and give Norwegian trade/industry and Norway itself a profile as a travel destination. On 1 January 2004, Innovation Norway took over the duties of the Norwegian Industrial and Regional Development Fund (SND), Norway’s Trade Council, the Government Consultative Office for Inventors (SVO) and the Norwegian Tourist Board. Having offices in all counties and in more than 30 countries worldwide makes it easy to get in touch with us. Our total workforce of around 700 employees are knowledgeable about local and international conditions that should contribute to customer ideas becoming business successes. If you would like more information about Innovation Norway’s areas of investment, collaborative partners and finance opportunities, get in touch with your nearest Innovation Norway office. A list of our offices is available on our website: www.innovasjonnorge.no The company’s vision is: «We give local ideas global opportunities.» For more information, contact: Innovation Norway PO Box 448 Sentrum NO-0104 Oslo Norway Telephone: +47 22 00 25 00 Fax: +47 22 00 25 01 e-mail: [email protected] www.innovasjonnorge.no

www.innovasjonnorge.no/reiseliv

19

www.modul.no

visitnorway.com

PO Box 448 Sentrum, NO-0104 Oslo Telephone: +47 22 00 25 00, Fax: +47 22 00 25 01 E-mail: [email protected], Internet: www.innovasjonnorge.no ISSN: 0809-8328

Photo front: © Terje Rakke/Nordic life/Innovation Norway, © Kurt Hamann/Innovation Norway. Photo back: © Nancy Bundt/Innovation Norway.

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