MMIL Intro Webinar2 w JC 0208
Making Managers Into Leaders: Create Breakthrough Organizational Performance by Bridging the Gap from Management to Leadership
Module 2: Creating the Environment that Brings Out the Best in People Presenters are: Jonette Crowley & Ed Oakley
©
1
Making Managers Into Leaders – Module 2
How to create the environment that brings out the best in people?
©
2
Making Managers Into Leaders – Module 2
• “The real voyage of discovery is not in seeking new lands, but seeing what has always been there with new eyes.” • -- Marcel
Proust
© Making Managers Into Leaders – Module 2
3
Focus!
©
4
©
5
©
6
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on on one thing at a time.
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on one thing at a time. 2. Don’t
No
Avoiding doesn’t work.
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on one thing at a time. 2. Don’t No Avoiding doesn’t work. 3. You get more of what you focus on. (or you move toward your focus) ©
7
Making Managers Into Leaders – Module 2
Practical Applications
1. Always be clear about your Goal. 2. Focus on the Goal, not the problems. 3. Be sure all your instructions detail what you want. ©
8
Making Managers Into Leaders – Module 2
Practical Applications
“No Smoking” …becomes… “Smoke Only Outside”
“Don’t Say This” …becomes… “Say THIS”
© Making Managers Into Leaders – Module 2
9
How to create the environment that brings out the best in people?
©
10
Making Managers Into Leaders – Module 2
Model of Choices/Forward Focus™
Why We Can’t
How We Can
©
11
Making Managers Into Leaders – Module 2
Tom Peters – Two Epitaphs on Tombstones
Thomas J. Peters
Thomas J. Peters
1942 - 2003
1942 - whenever
He would have done
He was a player.
some really cool stuff, but his boss wouldn’t let him.
From his book, Re-imagine! © Making Managers Into Leaders – Module 2
12
Forward Focus™ (Avoiding) What We Don’t Want Why We Can’t
What’s Not Working
What We Want How We Can
What Is Working ©
13
Making Managers Into Leaders – Module 2
Forward Focus
Problems
Reduce Errors
Solutions
Increase Accuracy ©
14
Making Managers Into Leaders – Module 2
# lost-time accidents > # continuous safe days % errors > % accuracy
© Making Managers Into Leaders – Module 2
15
“I just had an interesting insight. Our manufacturing facilities that are most productive and have the highest yield are those whose measurements are mostly Forward Focused!” Bill Richardson, Vice President Alcon Surgical Manufacturing
©
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©
17
Making Managers Into Leaders – Module 2
What others are saying...
What will make for quality services as well as renewed leadership (in the years to come)? The prime requisite for achievement of any aim, including quality, is joy in work. This will require change, and management’s job is to accomplish this change.
Making Managers Into Leaders – Module 2
Out of 744 factors in a Duke University study on longevity, the No. 1 factor associated with a long life is “work satisfaction.” © Making Managers Into Leaders – Module 2
18
Model of Choices
What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t
How We Can
Problems
Solutions
Reduce Errors
Increase Accuracy ©
19
©
20
Making Managers Into Leaders – Module 2
Making Managers Into Leaders – Module 2
“Decades of studying depression have helped millions become less sad, but not necessarily more happy. When you alleviate depression (no mean task), the best you can ever get to is zero.”
Holly J. Morris US News & World Report September 3, 2001
© Making Managers Into Leaders – Module 2
21
For most of the 20th century… psychologists were busy healing sick minds, not bettering healthy ones. Three years ago, then president of the American Psychological Association, Martin Seligman, rallied colleagues to “positive psychology.” The movement focuses on humanity’s strengths, rather than its weaknesses, and seeks to help people move up in the continuum of happiness and fulfillment. Holly J. Morris US News & World Report September 3, 2001 ©
22
Making Managers Into Leaders – Module 2
Model of Choices
What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t
How We Can
Problems
Solutions
Reduce Errors
Increase Accuracy ©
Making Managers Into Leaders – Module 2
Model for Developing Leaders
Forward Focus Personal Responsibility SelfSelf- Awareness © Making Managers Into Leaders – Module 2
23
A real-life example:
Gary Laman’s challenge
©
25
Making Managers Into Leaders – Module 2
Where specifically are you or your team focused backward?
How can you turn it around and focus forward? ©
26
Making Managers Into Leaders – Module 2
Forward Focus What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t Problems Reduce Errors
How We Can Solutions Increase Accuracy ©
Making Managers Into Leaders – Module 2
27
A tool for implementing Forward Focus
©
28
Making Managers Into Leaders – Module 2
Homework, Please!
1. Respond to the survey right after this session. 2. Read Chapter 6 of Enlightened Leadership, “Generating the Mindset Shift” up to page 114. 3. Look for ways you and your team tend to be backward focused and start changing those. 4. Email successes and questions for the group coaching session next Thursday, same time – [email protected] . ©
29
Making Managers Into Leaders – Module 2
A tool for implementing Forward Focus
Have a great week!
© Making Managers Into Leaders – Module 2
30
Module 2: Creating the Environment that Brings Out the Best in People Presenters are: Jonette Crowley & Ed Oakley
©
1
Making Managers Into Leaders – Module 2
How to create the environment that brings out the best in people?
©
2
Making Managers Into Leaders – Module 2
• “The real voyage of discovery is not in seeking new lands, but seeing what has always been there with new eyes.” • -- Marcel
Proust
© Making Managers Into Leaders – Module 2
3
Focus!
©
4
©
5
©
6
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on on one thing at a time.
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on one thing at a time. 2. Don’t
No
Avoiding doesn’t work.
Making Managers Into Leaders – Module 2
Focus Factors of the Human Mind
1. You can only focus on one thing at a time. 2. Don’t No Avoiding doesn’t work. 3. You get more of what you focus on. (or you move toward your focus) ©
7
Making Managers Into Leaders – Module 2
Practical Applications
1. Always be clear about your Goal. 2. Focus on the Goal, not the problems. 3. Be sure all your instructions detail what you want. ©
8
Making Managers Into Leaders – Module 2
Practical Applications
“No Smoking” …becomes… “Smoke Only Outside”
“Don’t Say This” …becomes… “Say THIS”
© Making Managers Into Leaders – Module 2
9
How to create the environment that brings out the best in people?
©
10
Making Managers Into Leaders – Module 2
Model of Choices/Forward Focus™
Why We Can’t
How We Can
©
11
Making Managers Into Leaders – Module 2
Tom Peters – Two Epitaphs on Tombstones
Thomas J. Peters
Thomas J. Peters
1942 - 2003
1942 - whenever
He would have done
He was a player.
some really cool stuff, but his boss wouldn’t let him.
From his book, Re-imagine! © Making Managers Into Leaders – Module 2
12
Forward Focus™ (Avoiding) What We Don’t Want Why We Can’t
What’s Not Working
What We Want How We Can
What Is Working ©
13
Making Managers Into Leaders – Module 2
Forward Focus
Problems
Reduce Errors
Solutions
Increase Accuracy ©
14
Making Managers Into Leaders – Module 2
# lost-time accidents > # continuous safe days % errors > % accuracy
© Making Managers Into Leaders – Module 2
15
“I just had an interesting insight. Our manufacturing facilities that are most productive and have the highest yield are those whose measurements are mostly Forward Focused!” Bill Richardson, Vice President Alcon Surgical Manufacturing
©
16
©
17
Making Managers Into Leaders – Module 2
What others are saying...
What will make for quality services as well as renewed leadership (in the years to come)? The prime requisite for achievement of any aim, including quality, is joy in work. This will require change, and management’s job is to accomplish this change.
Making Managers Into Leaders – Module 2
Out of 744 factors in a Duke University study on longevity, the No. 1 factor associated with a long life is “work satisfaction.” © Making Managers Into Leaders – Module 2
18
Model of Choices
What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t
How We Can
Problems
Solutions
Reduce Errors
Increase Accuracy ©
19
©
20
Making Managers Into Leaders – Module 2
Making Managers Into Leaders – Module 2
“Decades of studying depression have helped millions become less sad, but not necessarily more happy. When you alleviate depression (no mean task), the best you can ever get to is zero.”
Holly J. Morris US News & World Report September 3, 2001
© Making Managers Into Leaders – Module 2
21
For most of the 20th century… psychologists were busy healing sick minds, not bettering healthy ones. Three years ago, then president of the American Psychological Association, Martin Seligman, rallied colleagues to “positive psychology.” The movement focuses on humanity’s strengths, rather than its weaknesses, and seeks to help people move up in the continuum of happiness and fulfillment. Holly J. Morris US News & World Report September 3, 2001 ©
22
Making Managers Into Leaders – Module 2
Model of Choices
What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t
How We Can
Problems
Solutions
Reduce Errors
Increase Accuracy ©
Making Managers Into Leaders – Module 2
Model for Developing Leaders
Forward Focus Personal Responsibility SelfSelf- Awareness © Making Managers Into Leaders – Module 2
23
A real-life example:
Gary Laman’s challenge
©
25
Making Managers Into Leaders – Module 2
Where specifically are you or your team focused backward?
How can you turn it around and focus forward? ©
26
Making Managers Into Leaders – Module 2
Forward Focus What’s Not working (Avoiding) What We Don’t Want
What’s working What We Want
Why We Can’t Problems Reduce Errors
How We Can Solutions Increase Accuracy ©
Making Managers Into Leaders – Module 2
27
A tool for implementing Forward Focus
©
28
Making Managers Into Leaders – Module 2
Homework, Please!
1. Respond to the survey right after this session. 2. Read Chapter 6 of Enlightened Leadership, “Generating the Mindset Shift” up to page 114. 3. Look for ways you and your team tend to be backward focused and start changing those. 4. Email successes and questions for the group coaching session next Thursday, same time – [email protected] . ©
29
Making Managers Into Leaders – Module 2
A tool for implementing Forward Focus
Have a great week!
© Making Managers Into Leaders – Module 2
30
