Payment Systems Modernization Wednesday ... AWS
1
February 28-March 2, 2018 Hotel Nikko
San Francisco, CA
Payment Systems Modernization Draft Agenda (Subject to change) Meeting Room Wireless Patron
Meeting Mobile App Member Patron
Wednesday, February 28th Dress – Business Casual
TIME 11:00am-5:00pm
TOPICS AND SPEAKER(s) Registration Opens Nikko Ballroom Foyer
8:30am -3:30pm
ASIG Meeting Google SF Location The Alliance API Standardization Industry Group will convene. **Please note that this is a meeting for active API Standardization Industry Group members only.
3:00pm-3:30pm
Afternoon Refreshment Break Nikko Ballroom Foyer Member Patron
3:30pm-4:00pm
New Member/Guest Welcome Carmel I
4:15pm – 5:05pm
Long Range Technology Forecast Nikko Ballroom What do payments industry professionals need to know about advancements that are on the horizon? What’s next in the payments modernization movement and how could the payments landscape be impacted to sustain payments now and in the future. Members convene to hear thought-provoking insight from a speaker proficient in technological advances in the payments industry and walk away understanding what organizations should be thinking about with regard to implementation, how to adopt new technologies while considering their legacy systems and how best to prepare for what's next while concentrating on what's new. Members will hear from Fintech incubator groups about what they are seeing
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
2 emerging and how they are investing inside and outside Silicon Valley. Topics introduced in this assembly will set the stage for the meeting as a whole and will speak directly to FIs, providers, corporate and innovator members. Speaker: Todd Pingaro, Managing Director, Accenture
5:30pm-6:30pm
Welcome Reception Nikko Ballroom Foyer
Member Patron
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
3
Thursday, March 1st Dress – Business Casual
TIME 7:30am
TOPICS AND SPEAKER(s) Hot Breakfast Buffet Nikko Ballroom Foyer
Member Patron
8:30am9:30am
Fintech Debate: Friend or Foe? Nikko Ballroom The role of Fintechs in the payments space evolves as new innovations and payment mechanisms are created. It seems a new advancement is introduced weekly. But are Fintechs a threat to the traditional financial institution or do they represent the possibility of helping the FI by offering enhanced services to their customers? In some instances the Fintech might be looking to the FI as a partnership opportunity. And is it possible the FI itself may be acting in the role of the Fintech, possibly creating a scenario where the FI is disintermediating itself? As the debate continues the issue of security regarding compliance issues remains, particularly as some Fintechs become pseudo-FIs but may not be held to the same security standards and requirements. This lively debate brings together industry stakeholders who share their thoughts with the Membership, encouraging an interactive debate on the way Fintechs are looked at today and how they may be perceived in the future. Speakers: JP Nicols, Managing Director, Fintech Forge, Dan Rosen, Founder, Commerce Ventures, Chris Chazin, Director, Product Head, Emerging Payments & Channels, N.A. Payments & Receivables, Citibank and Jim Hale, Founding General Partner, FTV Capital Moderator: Shawn Princell, President, Cash Flow Solutions
9:30am – 10:00am
Coffee Break Nikko Ballroom Foyer
Member Patron
10:00am10:50am
Concurrent Options (participants may participate in any room during this time slot) Synthetic Identity: What is it & Why do Alliance Members Need to Care?
Getting Practical with ISO 20022, APIs and Real Time Payments
Nikko Ballroom II
Nikko Ballroom I
Synthetic identity is a growing threat as a form of first-party fraud. Members
This session will explore how corporations should prepare for real time payment
The Evolving Face of Deposit Accounts Monterey The plenary topic featured the Fintech debate as a whole but there are so many questions that remain! This
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
4 learn how synthetic identities are created, cultivated, maintained and ultimately used in a range of illegal settings and discover how synthetic identities differ from impersonation. Understand how synthetics are identified and dealt with, and the impact synthetic identity may have on the adoption and deployment of new technologies. Speaker: Richard Parry, Principal, Parry Advisory Moderator: Peter Tapling
11:00am11:50am
initiatives in the US and will share best practices from other jurisdictions around the world who have implemented these capabilities including ISO 20022 and APIs. The panel will discuss the expectations of corporations for their banks and vendors as well the anticipated benefits across the industry. The discussion will include the impact to cash management operations from a bank, corporate and vendor perspective. Speakers: Matteo Monaco Director of Consulting, Global Payment Solutions, CGI Rene Schuurman Product Manager, Citibank N.A.; Corporate Rep TBD
discussion focuses on deposit disintermediation. Consumers are funding nontraditional accounts such as ApplePay, Venmo or similar accounts, seemingly making them proxy DDAs. But these accounts do not have the same regulatory requirements as an FI-based account. Does this change the playing field regarding the role of the FI? Do consumers care? How can FIs and Fintechs work together to create a solution that works for all the players in a transaction and can be done to mitigate a potential threat to business practices and the reputation of the organization. How will blockchain impact this topic?
Facilitator: Shawn Princell, President, Cash Flow Solutions Concurrent Options (participants may participate in any room during this time slot)
After-Breach Impacts: Lessons Learned & Readiness Preparedness Nikko Ballroom II The Equifax breach announced in the summer of 2017 is sure to have ramifications for months and years to come. Then Uber announced a breach a few weeks later, followed by Hyatt hotels. How did these happen and what is happening now to respond? Delayed notification to customers has caused angst throughout the industry. Alliance members learn what their organizations – both FI
ISO20022
Turning DSOs into MSOs with STP
Nikko Ballroom I
Nikko Ballroom III Payments systems across the globe are undertaking modernization efforts to increase efficiency with payments and to provide new, innovative services to consumers and businesses. The ISO 20022 financial messaging standard is at the heart of this global transformation. The Federal Reserve Banks and The Clearing House have announced ISO 20022 adoption timelines for the high-value payments systems they operate. Join this session for expert advice
In the B2B invoice-to-cash process, payments and remittance advice from a customer are almost always submitted through different channels. Consequently, an accounts receivable department is left with the challenge of reconciling payments to invoices in order to recognize revenue and close books. This B2B reconciliation is compounded with complexity because of the myriad of billing accounts and invoices corporate
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
5 and corporate end users must do as the CFPB and federal and state legislatures respond to the impacts of a breach and how your organization can work internally to craft responses. Speakers: Chris Loeffler, Special Counsel, Kelley Drye & Warren; Sam Rubin, Vice President, Crypsis and Mary Gilmeister, President, WACHA Moderator: Matt Luzadder, Partner, Kelley Drye & Warren LLP
11:50am – 1:00pm
on how to prepare for this major change, how to get most value out of the new standard, and what the industry is doing collectively to harmonize market practices and guarantee global interoperability. Co-Presenters: Nell Campbell-Drake, Vice President, Federal Reserve Bank of Atlanta and Robert Pepitone, VP, CHIPS Product Manager, The Clearing House
customers have. The result is a highly manual and errorprone process that can slow throttle accounting operations. Straight-through processing (STP) provides a single channel to both submit payment and remittance advice electronically. This session highlights the benefits of STP while examining data from the 2017 Globys Research Study. Speaker: Matt Shanahan, Chief Operating Officer, Globys
Lunch – relax and enjoy a delicious meal with other Alliance members! ANZU Restaurant and Mendocino I (2nd Floor)
Member Patron
1:00pm1:50pm
Concurrent Options (participants may participate in any room in this time slot) After-Breach Impacts: Authentication Methodology
ISO 20022 in 2022
IS GDPR the Next IAT???
Monterey
Nikko Ballroom I
In the wake of news of an industry breach some organizations have begun to reconsider their authentication processes when transacting business. How can a merchant feel certainty around authenticating an identity and ensure the person with whom they are doing business is the same person that individual is purporting to be?
So you’ve heard all about how ISO 20022 is utilized today but what about in 2022? What will the future look like as we move towards standardization? Can we bring together messaging capabilities and APIs? And if so, what will that look like? This lively discussion will focus on the forecast in 2022, and address what hurdles we may need to overcome to get there.
Facilitator: Peter Tran, Vice President & Head of Security Strategy, Worldpay (invited)
Speaker: Rene Schuurman, Global Market Manager, Channel Services, Citibank
Nikko Ballroom II
The biggest change in European data security in two decades is drawing near with the EU’s General Data Protection Regulation (GDPR). EU-based or multinational corporations and financial institutions may believe they are prepared to be fully compliant by May of 2018 but are they? What if you are a U.S. based company? Did you know that your company is subject to these new requirements if you have a web presence and collect behavioral information or personal data from consumers in the EU?
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
6 This discussion focuses on what you need to know about GDPR and what your organization needs to consider from both a strategic and risk perspective.
2:00pm – 2:50pm
Speakers: Denyette DePierro, Vice President & Senior Counsel, American Bankers Association and David Chance, Senior Vice President, Product Strategy, Fiserv Concurrent Options (participants may participate in any room during this time slot)
ASIG Update
Quick Start ACH?
Nikko Ballroom I
Nikko Ballroom III
How to Care for Your Customers During a Disaster
This assembly will provide members with an update regarding the most recent efforts of this Alliancesponsored group. The API Standardization Industry Group (ASIG) is a diverse group of organizations and individuals working to support advancement and use of standardized APIs within the U.S. financial services industry by developing a standards framework, or “API Playbook” that will: (1) improve the safety and transparency of transactions, (2) automate and increase speed of processes and communications, (3) promote efficiencies, effectiveness and reach for all stakeholders, and (4) enhance support of payments innovations. This session will be led by members of the Alliance API Industry Group leadership team.
Have you ever used a Quick Start Guide that enabled you to use technology or complete a task in just a few minutes without being overwhelmed? Would an ACH Quick Start Guide help businesses more easily use ACH if it provided only the most relevant information presented in easy-tounderstand language that relates to their processes and needs? Could such a tool perfectly augment the NACHA Operating Rules? Development of an ACH Quick Start Guide is a concept NACHA wants to explore as part of its efforts to reduce friction and make using ACH easier. This initiative is being jumpstarted through the Payments Innovation Alliance and we need your help. How do you use Quick Start Guides and similar tools, and how can you apply those experiences along with your ideas to scope out what an ACH
Nikko Ballroom II The slew of large-scale disasters in 2017 taught us all the importance of being prepared for the worst. Business continuity planning and disaster recovery were topics being widely discussed across the financial industry. But, the planning goes beyond business functions. While it is crucial the flow of payments not be interrupted, it is just as important to communicate with corporate and consumer clients who are also impacted by the disasters. This discussion centers on what organizations did to help take care of their customers even when it was possible they too were impacted. The role of faster payment capabilities and the benefits of using those will also be addressed. Additionally, examples of IoT technology solutions such as Tesla increasing battery power
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
7 Speaker: Kathy Levin, Senior Director, Strategic Payments Analyst, NACHA
Quick Start Guide for businesses might look like? Facilitators: Scott Lang, AAP, Senior Vice President, Association Services, NACHA and Robert Unger, AAP, Senior Director, Corporate Relations, NACHA
2:50pm3:10pm
remotely for those without access to power are discussed. Members will work together to consider if this topic could be a good white paper project for the Alliance to take on. Speakers: Todd Lindemann, Senior Vice President, Payments, Redwood Credit Union and Mike McCorkle, SVP, Enterprise Business Continuity, First Data Moderator: Bill Schoch, President & CEO, WesPay
Refreshment Break Nikko Ballroom Foyer
Member Patron
3:15pm4:30pm
Idea Lab - Meet the Innovators The Idea Lab is a live “show and tell” that encourages interaction between Innovators and Alliance members. Three rooms will be running concurrently – each one featuring a different Innovator. Attendees may move to another Lab every 20 minutes.
Member Patron
The Secret to Increasing Conversions Without Sacrificing Margin Monterey I Presenter: Catherine Ortiz, Head of Inside Sales, Klarna Today's consumers have become conditioned to getting a deal, and without one, they're much less likely
Pairing Paper Check with FinTech Carmel I Presenter: Shoaib Shafquat, President, & Founder, QCHEQUE QCheque™ is tokenizing and reinventing the check payment system for financial institutions to
Streamlining Client Onboarding and ACH Transactions with Autoverified Micro-Deposits Carmel II Presenter: Lauren Crossett, Director, Business Development, Quovo
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
8 to make a purchase. Whether it be free shipping, percentage off an item, or some other incentive to purchase, retailers have found themselves in a position where they must sacrifice margin in exchange for conversions. However, it doesn't have to be that way. Klarna is here to share the tools and tactics that online retailers can implement to increase conversion rate without having to discount products.
reduce fraud. Unlike a traditional check which clearly shows the account number, QCheque™ masks the account number with an encrypted QR code and facilitates every aspect of the check processing securely and efficiently. For more information on QCHEQUE visit: www.qcheque.com
For more information on Klarna visit: https://www.klarna.com/us/
Prefer micro-deposits to authenticate accounts? Gone are the days of customers returning to verify test deposits, or even worse, not returning at all. Our patent-pending Autoverified Micro-deposits (AVMs) couple account aggregation with microdeposits to seamlessly parse transaction history and automatically confirm that the test deposits have entered the specified account, simplifying the onboarding experience and reducing client drop-off. For more information on Quovo visit: https://www.quovo.com/
Friday, March 2nd Dress – Travel Casual
TIME 7:30am
TOPICS AND SPEAKER(s) Hot Breakfast Buffet Nikko Ballroom Foyer
Member Patron
8:30am – 9:30am
IoT, AI & Virtual Assistants Nikko Ballroom There has been a great deal of focusing on IoT as a concept, but the topic of how IoT can assist with innovation needs further examination. FIs and their customers are facing “invisible payments” from all angles, and with those come the questions of how to control loyalty, potential risks and fraud threats and branding considerations. This plenary assembly examines what the FI can do to not only prepare for the IoT driven world but also to ensure their desired payment type is the default choice for their customers. Speakers: Kobi Magnezi, Director Product Strategy, Digital Channels, Fiserv (confirmed) Amazon, Google, ApplePay (invited) Moderator: Jennifer Miller, Senior Product Manager, Fiserv
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
9 9:30am – 9:50am
Coffee Break Nikko Ballroom Foyer
Member Patron
9:50am10:30am
10-Day Forecast Nikko Ballroom Here Karen Webster, Payments.com provides her take on what the near future holds for payments with regard to ISO 20022, data breach impacts, fintech relationships between FIs, Fintechs and regulators, DLT and other B2B advances. Speaker: Karen Webster, President, Payments.com
10:30am11:00am
Meeting Review and Future Topic Ideas Nikko Ballroom At the beginning of the meeting on Wednesday members were invited to submit their desired expectations to take away from San Francisco. Did we meet those goals and, if not, how can we work together to ensure needs are met? Were there topics from the meeting that could lead to project groups or other workgroups? Members are also invited to share ideas for future meeting topics.
11:00am
MEETING ADJOURNS
Meeting Badges Member Patron
SEE YOU NEXT TIME! REMAINING 2018 ALLIANCE MEMBERSHIP MEETINGS: June 7-8, 2018 Grand Hotel Kempinski Geneva - Geneva, Switzerland October 10-12, 2018 Ritz-Carlton Washington – Washington D.C.
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
February 28-March 2, 2018 Hotel Nikko
San Francisco, CA
Payment Systems Modernization Draft Agenda (Subject to change) Meeting Room Wireless Patron
Meeting Mobile App Member Patron
Wednesday, February 28th Dress – Business Casual
TIME 11:00am-5:00pm
TOPICS AND SPEAKER(s) Registration Opens Nikko Ballroom Foyer
8:30am -3:30pm
ASIG Meeting Google SF Location The Alliance API Standardization Industry Group will convene. **Please note that this is a meeting for active API Standardization Industry Group members only.
3:00pm-3:30pm
Afternoon Refreshment Break Nikko Ballroom Foyer Member Patron
3:30pm-4:00pm
New Member/Guest Welcome Carmel I
4:15pm – 5:05pm
Long Range Technology Forecast Nikko Ballroom What do payments industry professionals need to know about advancements that are on the horizon? What’s next in the payments modernization movement and how could the payments landscape be impacted to sustain payments now and in the future. Members convene to hear thought-provoking insight from a speaker proficient in technological advances in the payments industry and walk away understanding what organizations should be thinking about with regard to implementation, how to adopt new technologies while considering their legacy systems and how best to prepare for what's next while concentrating on what's new. Members will hear from Fintech incubator groups about what they are seeing
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
2 emerging and how they are investing inside and outside Silicon Valley. Topics introduced in this assembly will set the stage for the meeting as a whole and will speak directly to FIs, providers, corporate and innovator members. Speaker: Todd Pingaro, Managing Director, Accenture
5:30pm-6:30pm
Welcome Reception Nikko Ballroom Foyer
Member Patron
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
3
Thursday, March 1st Dress – Business Casual
TIME 7:30am
TOPICS AND SPEAKER(s) Hot Breakfast Buffet Nikko Ballroom Foyer
Member Patron
8:30am9:30am
Fintech Debate: Friend or Foe? Nikko Ballroom The role of Fintechs in the payments space evolves as new innovations and payment mechanisms are created. It seems a new advancement is introduced weekly. But are Fintechs a threat to the traditional financial institution or do they represent the possibility of helping the FI by offering enhanced services to their customers? In some instances the Fintech might be looking to the FI as a partnership opportunity. And is it possible the FI itself may be acting in the role of the Fintech, possibly creating a scenario where the FI is disintermediating itself? As the debate continues the issue of security regarding compliance issues remains, particularly as some Fintechs become pseudo-FIs but may not be held to the same security standards and requirements. This lively debate brings together industry stakeholders who share their thoughts with the Membership, encouraging an interactive debate on the way Fintechs are looked at today and how they may be perceived in the future. Speakers: JP Nicols, Managing Director, Fintech Forge, Dan Rosen, Founder, Commerce Ventures, Chris Chazin, Director, Product Head, Emerging Payments & Channels, N.A. Payments & Receivables, Citibank and Jim Hale, Founding General Partner, FTV Capital Moderator: Shawn Princell, President, Cash Flow Solutions
9:30am – 10:00am
Coffee Break Nikko Ballroom Foyer
Member Patron
10:00am10:50am
Concurrent Options (participants may participate in any room during this time slot) Synthetic Identity: What is it & Why do Alliance Members Need to Care?
Getting Practical with ISO 20022, APIs and Real Time Payments
Nikko Ballroom II
Nikko Ballroom I
Synthetic identity is a growing threat as a form of first-party fraud. Members
This session will explore how corporations should prepare for real time payment
The Evolving Face of Deposit Accounts Monterey The plenary topic featured the Fintech debate as a whole but there are so many questions that remain! This
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
4 learn how synthetic identities are created, cultivated, maintained and ultimately used in a range of illegal settings and discover how synthetic identities differ from impersonation. Understand how synthetics are identified and dealt with, and the impact synthetic identity may have on the adoption and deployment of new technologies. Speaker: Richard Parry, Principal, Parry Advisory Moderator: Peter Tapling
11:00am11:50am
initiatives in the US and will share best practices from other jurisdictions around the world who have implemented these capabilities including ISO 20022 and APIs. The panel will discuss the expectations of corporations for their banks and vendors as well the anticipated benefits across the industry. The discussion will include the impact to cash management operations from a bank, corporate and vendor perspective. Speakers: Matteo Monaco Director of Consulting, Global Payment Solutions, CGI Rene Schuurman Product Manager, Citibank N.A.; Corporate Rep TBD
discussion focuses on deposit disintermediation. Consumers are funding nontraditional accounts such as ApplePay, Venmo or similar accounts, seemingly making them proxy DDAs. But these accounts do not have the same regulatory requirements as an FI-based account. Does this change the playing field regarding the role of the FI? Do consumers care? How can FIs and Fintechs work together to create a solution that works for all the players in a transaction and can be done to mitigate a potential threat to business practices and the reputation of the organization. How will blockchain impact this topic?
Facilitator: Shawn Princell, President, Cash Flow Solutions Concurrent Options (participants may participate in any room during this time slot)
After-Breach Impacts: Lessons Learned & Readiness Preparedness Nikko Ballroom II The Equifax breach announced in the summer of 2017 is sure to have ramifications for months and years to come. Then Uber announced a breach a few weeks later, followed by Hyatt hotels. How did these happen and what is happening now to respond? Delayed notification to customers has caused angst throughout the industry. Alliance members learn what their organizations – both FI
ISO20022
Turning DSOs into MSOs with STP
Nikko Ballroom I
Nikko Ballroom III Payments systems across the globe are undertaking modernization efforts to increase efficiency with payments and to provide new, innovative services to consumers and businesses. The ISO 20022 financial messaging standard is at the heart of this global transformation. The Federal Reserve Banks and The Clearing House have announced ISO 20022 adoption timelines for the high-value payments systems they operate. Join this session for expert advice
In the B2B invoice-to-cash process, payments and remittance advice from a customer are almost always submitted through different channels. Consequently, an accounts receivable department is left with the challenge of reconciling payments to invoices in order to recognize revenue and close books. This B2B reconciliation is compounded with complexity because of the myriad of billing accounts and invoices corporate
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
5 and corporate end users must do as the CFPB and federal and state legislatures respond to the impacts of a breach and how your organization can work internally to craft responses. Speakers: Chris Loeffler, Special Counsel, Kelley Drye & Warren; Sam Rubin, Vice President, Crypsis and Mary Gilmeister, President, WACHA Moderator: Matt Luzadder, Partner, Kelley Drye & Warren LLP
11:50am – 1:00pm
on how to prepare for this major change, how to get most value out of the new standard, and what the industry is doing collectively to harmonize market practices and guarantee global interoperability. Co-Presenters: Nell Campbell-Drake, Vice President, Federal Reserve Bank of Atlanta and Robert Pepitone, VP, CHIPS Product Manager, The Clearing House
customers have. The result is a highly manual and errorprone process that can slow throttle accounting operations. Straight-through processing (STP) provides a single channel to both submit payment and remittance advice electronically. This session highlights the benefits of STP while examining data from the 2017 Globys Research Study. Speaker: Matt Shanahan, Chief Operating Officer, Globys
Lunch – relax and enjoy a delicious meal with other Alliance members! ANZU Restaurant and Mendocino I (2nd Floor)
Member Patron
1:00pm1:50pm
Concurrent Options (participants may participate in any room in this time slot) After-Breach Impacts: Authentication Methodology
ISO 20022 in 2022
IS GDPR the Next IAT???
Monterey
Nikko Ballroom I
In the wake of news of an industry breach some organizations have begun to reconsider their authentication processes when transacting business. How can a merchant feel certainty around authenticating an identity and ensure the person with whom they are doing business is the same person that individual is purporting to be?
So you’ve heard all about how ISO 20022 is utilized today but what about in 2022? What will the future look like as we move towards standardization? Can we bring together messaging capabilities and APIs? And if so, what will that look like? This lively discussion will focus on the forecast in 2022, and address what hurdles we may need to overcome to get there.
Facilitator: Peter Tran, Vice President & Head of Security Strategy, Worldpay (invited)
Speaker: Rene Schuurman, Global Market Manager, Channel Services, Citibank
Nikko Ballroom II
The biggest change in European data security in two decades is drawing near with the EU’s General Data Protection Regulation (GDPR). EU-based or multinational corporations and financial institutions may believe they are prepared to be fully compliant by May of 2018 but are they? What if you are a U.S. based company? Did you know that your company is subject to these new requirements if you have a web presence and collect behavioral information or personal data from consumers in the EU?
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
6 This discussion focuses on what you need to know about GDPR and what your organization needs to consider from both a strategic and risk perspective.
2:00pm – 2:50pm
Speakers: Denyette DePierro, Vice President & Senior Counsel, American Bankers Association and David Chance, Senior Vice President, Product Strategy, Fiserv Concurrent Options (participants may participate in any room during this time slot)
ASIG Update
Quick Start ACH?
Nikko Ballroom I
Nikko Ballroom III
How to Care for Your Customers During a Disaster
This assembly will provide members with an update regarding the most recent efforts of this Alliancesponsored group. The API Standardization Industry Group (ASIG) is a diverse group of organizations and individuals working to support advancement and use of standardized APIs within the U.S. financial services industry by developing a standards framework, or “API Playbook” that will: (1) improve the safety and transparency of transactions, (2) automate and increase speed of processes and communications, (3) promote efficiencies, effectiveness and reach for all stakeholders, and (4) enhance support of payments innovations. This session will be led by members of the Alliance API Industry Group leadership team.
Have you ever used a Quick Start Guide that enabled you to use technology or complete a task in just a few minutes without being overwhelmed? Would an ACH Quick Start Guide help businesses more easily use ACH if it provided only the most relevant information presented in easy-tounderstand language that relates to their processes and needs? Could such a tool perfectly augment the NACHA Operating Rules? Development of an ACH Quick Start Guide is a concept NACHA wants to explore as part of its efforts to reduce friction and make using ACH easier. This initiative is being jumpstarted through the Payments Innovation Alliance and we need your help. How do you use Quick Start Guides and similar tools, and how can you apply those experiences along with your ideas to scope out what an ACH
Nikko Ballroom II The slew of large-scale disasters in 2017 taught us all the importance of being prepared for the worst. Business continuity planning and disaster recovery were topics being widely discussed across the financial industry. But, the planning goes beyond business functions. While it is crucial the flow of payments not be interrupted, it is just as important to communicate with corporate and consumer clients who are also impacted by the disasters. This discussion centers on what organizations did to help take care of their customers even when it was possible they too were impacted. The role of faster payment capabilities and the benefits of using those will also be addressed. Additionally, examples of IoT technology solutions such as Tesla increasing battery power
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
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7 Speaker: Kathy Levin, Senior Director, Strategic Payments Analyst, NACHA
Quick Start Guide for businesses might look like? Facilitators: Scott Lang, AAP, Senior Vice President, Association Services, NACHA and Robert Unger, AAP, Senior Director, Corporate Relations, NACHA
2:50pm3:10pm
remotely for those without access to power are discussed. Members will work together to consider if this topic could be a good white paper project for the Alliance to take on. Speakers: Todd Lindemann, Senior Vice President, Payments, Redwood Credit Union and Mike McCorkle, SVP, Enterprise Business Continuity, First Data Moderator: Bill Schoch, President & CEO, WesPay
Refreshment Break Nikko Ballroom Foyer
Member Patron
3:15pm4:30pm
Idea Lab - Meet the Innovators The Idea Lab is a live “show and tell” that encourages interaction between Innovators and Alliance members. Three rooms will be running concurrently – each one featuring a different Innovator. Attendees may move to another Lab every 20 minutes.
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The Secret to Increasing Conversions Without Sacrificing Margin Monterey I Presenter: Catherine Ortiz, Head of Inside Sales, Klarna Today's consumers have become conditioned to getting a deal, and without one, they're much less likely
Pairing Paper Check with FinTech Carmel I Presenter: Shoaib Shafquat, President, & Founder, QCHEQUE QCheque™ is tokenizing and reinventing the check payment system for financial institutions to
Streamlining Client Onboarding and ACH Transactions with Autoverified Micro-Deposits Carmel II Presenter: Lauren Crossett, Director, Business Development, Quovo
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
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8 to make a purchase. Whether it be free shipping, percentage off an item, or some other incentive to purchase, retailers have found themselves in a position where they must sacrifice margin in exchange for conversions. However, it doesn't have to be that way. Klarna is here to share the tools and tactics that online retailers can implement to increase conversion rate without having to discount products.
reduce fraud. Unlike a traditional check which clearly shows the account number, QCheque™ masks the account number with an encrypted QR code and facilitates every aspect of the check processing securely and efficiently. For more information on QCHEQUE visit: www.qcheque.com
For more information on Klarna visit: https://www.klarna.com/us/
Prefer micro-deposits to authenticate accounts? Gone are the days of customers returning to verify test deposits, or even worse, not returning at all. Our patent-pending Autoverified Micro-deposits (AVMs) couple account aggregation with microdeposits to seamlessly parse transaction history and automatically confirm that the test deposits have entered the specified account, simplifying the onboarding experience and reducing client drop-off. For more information on Quovo visit: https://www.quovo.com/
Friday, March 2nd Dress – Travel Casual
TIME 7:30am
TOPICS AND SPEAKER(s) Hot Breakfast Buffet Nikko Ballroom Foyer
Member Patron
8:30am – 9:30am
IoT, AI & Virtual Assistants Nikko Ballroom There has been a great deal of focusing on IoT as a concept, but the topic of how IoT can assist with innovation needs further examination. FIs and their customers are facing “invisible payments” from all angles, and with those come the questions of how to control loyalty, potential risks and fraud threats and branding considerations. This plenary assembly examines what the FI can do to not only prepare for the IoT driven world but also to ensure their desired payment type is the default choice for their customers. Speakers: Kobi Magnezi, Director Product Strategy, Digital Channels, Fiserv (confirmed) Amazon, Google, ApplePay (invited) Moderator: Jennifer Miller, Senior Product Manager, Fiserv
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
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9 9:30am – 9:50am
Coffee Break Nikko Ballroom Foyer
Member Patron
9:50am10:30am
10-Day Forecast Nikko Ballroom Here Karen Webster, Payments.com provides her take on what the near future holds for payments with regard to ISO 20022, data breach impacts, fintech relationships between FIs, Fintechs and regulators, DLT and other B2B advances. Speaker: Karen Webster, President, Payments.com
10:30am11:00am
Meeting Review and Future Topic Ideas Nikko Ballroom At the beginning of the meeting on Wednesday members were invited to submit their desired expectations to take away from San Francisco. Did we meet those goals and, if not, how can we work together to ensure needs are met? Were there topics from the meeting that could lead to project groups or other workgroups? Members are also invited to share ideas for future meeting topics.
11:00am
MEETING ADJOURNS
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SEE YOU NEXT TIME! REMAINING 2018 ALLIANCE MEMBERSHIP MEETINGS: June 7-8, 2018 Grand Hotel Kempinski Geneva - Geneva, Switzerland October 10-12, 2018 Ritz-Carlton Washington – Washington D.C.
NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed." This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.
@NACHAOnline | #AllianceSF
