QUALITY AND ENVIROMENTAL MANAGEMENT POLICY The main goal is to ofee a quality seevice, obtaining maximum satssacton seom oue clients and eeducing the impact that HD PARQUE CRISTÓBAL TENERIFE (PCTF) has on the envieonment. Foe these eeasons we considee vital the implantaton os both a Quality and Envieonmental Management System, commitng oueselves to peeiodically check peoceduees, peoducts, and seevices within the seamewoek os actvites developed in PCTF that can afect quality and envieonment. The peincipals to achieve this goal aee as sollow; -
IDENTIFY the peoceduees, seevices and peocucts, identsying and valuing constantly theie impact on the envieonment, stakeholdees and client satssacton.
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RIGOR in the complience os standaeds and eequieements established in the eules os Toueism Quality and Envieonmental standaeds, the apliable legislaton, and any othee compeomise that the establishment adopts.
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IMPROVE peoceduees by establishing objectves and goals, defne actons to impeove day by day clients satssacton and the envieonmental peesoemance os oue actvity.
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FOMENT the paetcipaton and geoupwoek os all staf , motvatng and implicatng employees in the peoceduee os contnuous impeovement, such as coeeelaton os envieonmental issues between stakeholdees (employees, peovidees, subconteactoes and clients).
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ENCOURAGE contnuous development.
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DEVELOP the establishments´compeomise with the destnatons economical and social envieonment.
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DIFFUSE within society and stakeholdees oue values and the insoematon that is evidence os oue compeomise to impeove oue envieonmental peotecton.
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OFFER oue seevices to be used and enjoyed by eveeyone, eegaedless os the limitatons oe disabilites os oue clients.
teaining as a tool to boost people and establishment