Policing Telford & Wrekin 2009
West Mercia Police Authority
Policing Telford & Wrekin 2009 This annual local policing summary highlights how we are working with communities and partners to make Telford & Wrekin and the rest of West Mercia an even safer place to live, work and visit. Find out more about ... Our Policing Pledge
How to Get Involved
www.westmercia.police.uk
Your Police Authority
2 Introduction
Introduction
emergency telephone number – 0300 333 3000 – which is easier to remember and cheaper to call.
Message from the Chairman of the Police Authority and the Chief Constable During the last 12 months, West Mercia Police has continued to provide a high quality policing service to local communities in Herefordshire, Shropshire, Telford & Wrekin and Worcestershire and has once again delivered excellent results in reducing crime. West Mercia remains a safe place to live. Recorded crime fell by three per cent in the 12 months between April 2008 and March 2009. In total 77,443 crimes were reported to us. Recorded crime is now at its lowest level for six years. Despite this success, neither the Authority nor the force is complacent. To ensure that crime remains low, that our communities feel safe and that resources are used wisely, a new three year strategy has been set. Policing is changing. Increasingly, we will aim to tailor our services to address the issues which matter to you where you live - while continuing to ensure that vulnerable people are protected and that the force has the capacity and expertise to deal with the threats posed by serious and organised criminals, terrorists and dangerous individuals.
Three years on, our dedicated local policing teams are now an integral part of local communities and are the visible face of the force. PACT (Partners and Communities Together) events and Policing Matters Groups provide residents with an opportunity to meet their local policing officers and community support officers to raise issues and concerns, to influence policing in their area and to hear what the force is doing to address the public’s priorities. We are also committed to telling you more about what is happening in your area. We aim to be more open, responsive and accountable. For example, the new CrimeMapper website provides information on local crime levels wherever you live in West Mercia and is updated monthly. Visit the force website (www.westmercia.police.uk) to access CrimeMapper. West Mercia Police does not operate alone. Credit for the reduction in crime must be shared with our partner organisations and all the individuals who support us. We are well placed to build upon our past successes and are confident that by working together we can continue to build a stronger and safer West Mercia.
In January 2009, West Mercia launched a policing pledge, which outlines the minimum standard of service you can expect from the force. Increased consultation will also help us improve what we do. For example, based upon feedback we have introduced a new non-
Cllr Sheila Blagg Chairman of West Mercia Police Authority
Paul West Chief Constable
How we have been doing In the 12 months to March 2009, overall recorded crime has fallen
100
15
1.5
10
80
12
1.2
8
20
15
60
9
0.9
6
40
6
0.6
4
20
3
0.3
2
10
5
0
All Crime per 1000 population
0
Domestic Burglary per 1000 population National average
0.0
Robbery per 1000 population
0
Vehicle Crime per 1000 population
Most similar forces average
www.westmerciapoliceauthority.gov.uk
West Mercia
0
Violent Crime per 1000 population
Policing Pledge 3
Our Policing Pledge West Mercia’s new policing pledge sets out a clear standard of service that the public can expect to receive from the force and outlines some of the activities that we will deliver to make West Mercia an even safer place. The ten elements which make up the pledge fall into three areas:
• Community Engagement and Consultation • Contact Management and Response • Victim, Witness and Customer Care
What does the pledge mean to you?
n Did you know?
A few examples of the standards you can expect from us include:
icing section There is a dedicated Local Pol on the force website: ocalpolicing/ www.westmercia.police.uk/l own page Each of our 145 areas has its ation on with contact details, inform and forthcoming PACT (Partners nts and Communities Together) eve current policing priorities. also available The CrimeMapper website is can find on the force website where you in your area. out more about crime levels
n Community Engagement and Consultation • Providing information on your local policing team and how to contact them
• Arranging opportunities for you to consult with your • •
local policing team and partner agencies to agree local priorities Informing you about action being taken and results Updating you on how the force is performing
n Contact Management and Response
n Did you know?
• Ensuring your local policing team is visible within your
ice receives Every year West Mercia Pol answer 90 over 140,000 999 calls. We onds of the per cent of them within 10 sec operator. call being connected by the
community
• Making other police patrols available when you tell us you most need them
• Aiming to answer 999 calls within 10 seconds • Advising how we will respond to emergencies
n Victim, Witness and Customer Care
n Did you know?
If you have been a victim of crime, we will:
the Crime remains low in West Mercia and in 0 number of victims fell by almost 270 the twelve months to March 2009.
• Treat you fairly with dignity and respect • Find out how you would like to be kept informed •
throughout the whole case Acknowledge any dissatisfaction with the service you have received within 24 hours of reporting it to us
Our new non-emergency number
Under the Code of Practice for Victims of Crime, we will also:
• Give you the name of the officer who will be your main offence
A full copy of the policing pledge is available at www.westmercia.police.uk/pledge/
! cut out and keep
point of contact
• Tell you if someone is arrested or charged for the
www.westmercia.police.uk
4 Policing Telford & Wrekin
Policing Telford & Wrekin 5
policing telford & wrekin
Local Policing Inspectors September 2009 North Telford and Newport Inspector Paul Arnold
Central Telford Inspector Keith Gee
Telford & Wrekin remains a safe place to live and significant reductions in crime have been achieved in the last 12 months.
The figures for burglaries and vehicle crime also fell significantly - down by 13 per cent and 24 per cent respectively - and the numbers of offences remain low. We are committed to delivering the promises made in our policing pledge. An important component of this is the provision of local policing and crime information on the force’s website (www.westmercia.police.uk). Crime statistics are available for each local policing area in Telford & Wrekin and are updated monthly. The division is divided into five policing areas and each one is covered by a local police station – Donnington, Madeley, Malinsgate (Town Centre), Newport and Wellington. Our 20 local policing teams listen carefully to the needs and concerns of communities and continue to work closely with them through the PACT (Partners and Communities Together) process to achieve local solutions to local problems. Telford & Wrekin is made up of many different communities with minority ethnic residents making up about six per cent of the total population. We recognise that diverse communities have different needs and different policing styles are adopted to meet these expectations. With the support of our partners, our aim is to make residents feel safer in their area and more satisfied with the response they get when they ask for our help.
Chief Superintendent Peter Robinson, Telford & Wrekin Divisional Commander
Telford & Wrekin – The Key Facts 331
Special Constables
Police Staff
120
Volunteers
Community Support Officers Local Policing Teams
48 20
Neighbourhood Watch Schemes
Telford & Wrekin Division HQ, Malinsgate, Telford 8am to 10pm Monday to Sunday Wellington Police Station,Victoria Road, Wellington, Telford 9am to 1pm / 2pm to 5pm Monday to Friday
The youngsters were given professional coaching at Molineux Stadium and Dome Training Ground as well as meeting some of the team’s players. They even got the chance to enjoy a behind the scenes visit of the stadium, including the board room, players’ lounge and changing rooms!
To find contact details for your local policing team, please visit the Local Policing section on the force website or call 0300 333 3000.
Police Officers
A football project, organised by Malinslee Local Policing Team, which gave young people in Telford a unique opportunity to experience life at a Premiership club has been hailed a massive success.
Police officers are available and on patrol 24 hours a day, seven days a week. The opening times published below are when you can call into a police station front counter. Alternatively, please call us on 0300 333 3000.
A total of 56 children and teenagers – aged between nine and 17 – were invited to Wolverhampton Wanderers Football Club during half-term week to take part in three memorable days of football related activities.
Wellington Inspector Richard Langton
South Telford Inspector Derek Holland
Recorded crime fell by nine per cent in 2008/9 and the number of anti-social behaviour incidents dropped by 12 per cent, highlighting our ongoing commitment to address community concerns.
Police Station Opening Times
It’s a Goal for Malinslee Youngsters
48 3 612
Telford & Wrekin Safer & Stronger Communities Partnership
This information is correct at the time of going to print
Your Community Matters
On top of the football, they also had the opportunity to learn more about issues such as anti-social behaviour and the dangers of alcohol and drug abuse through a number of partnership workshops which were held over the three days. Their efforts and enthusiasm didn’t go unnoticed and they all received awards for their participation and skills.
Your Community Matters events have been established to provide you with the opportunity to discuss local services in Telford & Wrekin with the people who are responsible for delivery. The events involve a range of organisations including: West Mercia Police, West Mercia Police Authority, Telford & Wrekin Council, Primary Care Trust, Fire and Rescue Service, the Council for Voluntary Services and parish councils. These meetings give you the opportunity to meet and question representatives from each organisation, make suggestions and discuss issues that are important either on a one to one basis or during a discussion forum.
Community Support Officer Ann Moore and the rest of the local policing team were extremely pleased with the success of the project and the opportunity it gave them to build relationships with the youngsters and engage with them in a different environment.
The Safer & Stronger Communities Partnership (SSCP) is made up of a wide range of public, private and voluntary agencies and is responsible for reducing crime, anti-social behaviour and substance misuse in Telford & Wrekin.
For details of forthcoming meetings visit www.westmerciapoliceauthority.gov.uk and click on the Policing Matters logo, or telephone 01743 264 690.
Partners include officers and elected members of Telford & Wrekin Council, West Mercia Police, Telford & Wrekin NHS Primary Care Trust, Shropshire Fire & Rescue Service, West Mercia Probation Service, Telford Magistrates Court, Telford & Wrekin Youth Offending Service, Victim Support and Wrekin Housing Trust.
Useful Contact Numbers
Police in Telford work extremely closely with the SSCP and have launched a number of crime prevention campaigns focusing on issues including vehicle crime (‘Out of Sight, Out of Mind’) and burglary (‘Safe & Secure Home Scheme’). As part of the burglary campaign, stickers were placed on 66,000 wheelie bins across Telford & Wrekin reminding local people about the importance of locking doors and windows to keep opportunist thieves at bay.
• • • • • • • •
To find out more about the work of the partnership, visit www.safertelford.org.uk or call 01952 382 102.
Did You Know?
Theft from vehicles fell by 24 per cent in Telford & Wrekin in the twelve months to March 2009, resulting in almost 300 fewer incidents. The force’s Safe & Secure Vehicle Scheme provides simple tips to ensure you don’t give car thieves a chance! Visit www.westmercia.police.uk/safeandsecure/ for more information.
www.westmerciapoliceauthority.gov.uk
•
Police non-emergency: 0300 333 3000 In an emergency, always dial: 999 Crimestoppers: 0800 555 111 Anti-Terrorist Hotline: 0800 789 321 Victim Support: 01743 362 812 ChildLine: 0800 11 11 National Drugs Helpline: 0800 77 66 00 West Mercia Women’s Aid Domestic Abuse Helpline: 0800 783 1359 Emergency services text number: 80992 (for people who are deaf, hard of hearing or speech impaired)
www.westmercia.police.uk
6 Get Involved!
Get Involved and Make a Difference! West Mercia Police relies on the support of local people to help keep neighbourhoods safe and recognises the value that everyone can play in reducing crime.
G Invo et lv e d !
Hundreds of local people across West Mercia already give time and support that is invaluable to the force. From the responsibility and commitment of becoming a special constable to simply joining a local Neighbourhood Watch scheme, there are a whole host of opportunities available. Why not get involved?
n Partners and Communities Together
PACT PARTNERS AND COMMUNITIES TOGETHER
The PACT process gives local people the chance to shape and influence the policing priorities for their neighbourhood. PACT consultation includes public meetings and events, postcard surveys and local surgeries. Dates and times of forthcoming PACT events are advertised locally and are available at www.westmercia.police.uk/pact/
n Neighbourhood Watch Neighbourhood Watch is one of the biggest and most successful crime prevention initiatives in the UK and thousands of schemes operate across West Mercia alone. Schemes offer the chance for local people to form partnerships with the force to deter crime and anti-social behaviour, provide community safety advice and encourage neighbourliness. Contact your local policing team for more information, or visit www.westmercia.police.uk/watch/
n Volunteering Volunteer roles have been created to assist or supplement normal day to day work undertaken by police officers and police staff, helping the force to further improve the service it provides. Visit www.westmercia.police.uk/volunteer/ to find out more. Tony Cartwright and Maurice Jones have been volunteers for over a year. Based at Shrewsbury Police Station, they help to run the Rural Watch community safety scheme. “After being retired for some time, it’s really nice to get back into the workplace” said Maurice. “It helps me keep in touch with the real world!”
n Special Constabulary Special constables are volunteers who work closely with regular officers to help police their communities. With the same powers as regular officers, specials are an essential part of local policing teams. Duties include foot patrols, house to house enquiries and dealing with local neighbourhood concerns such as anti-social behaviour. Visit www.westmercia.police.uk/specials/ to find out more. Special Constable Kelly Bullock joined West Mercia two years ago and is part of the Nunnery Local Policing Team in Worcester. On top of her full-time job at Worcestershire County Council, Kelly became a special to get involved and give something back to her community. “I really enjoy my role as a special and the variety it offers. I’ve had the chance to work with response officers and as part of a local policing team and I’ve learnt a range of life skills that I wouldn’t have got anywhere else” said Kelly.
Did You Know?
In the 12 months to March 2009, 41,406 hours were volunteered by special constables in West Mercia.
n Independent Custody Visiting Scheme West Mercia Police Authority operates an Independent Custody Visiting Scheme, whereby volunteers from across the force area visit each of the six main custody units at least once a week to check on the welfare of people held in police custody. If you are interested in finding out more about this rewarding role, please visit www.westmerciapoliceauthority.gov.uk.
Get involved and tell us what you think! Visit the Police Authority website (www.westmerciapoliceauthority.gov.uk) where you can have your say on policing in West Mercia. www.westmercia.police.uk
Meet Your Police Authority 7
Your Police Authority We are an independent body comprising 17 members responsible for securing the maintenance of an efficient and effective police service for the people of West Mercia. Our key statutory responsibilities include:
• • •
Agreeing the annual policing priorities after consulting with local people, and holding the Chief Constable to account to deliver them. Setting the force’s overall budget and the annual precept to be paid through the council tax for policing. Appointing the Chief Constable, Deputy Chief Constable and Assistant Chief Constables.
Cllr Sheila Blagg, Chairman [email protected]
Robin Durham JP Vice Chair - APA
n Your Police Authority Members n In Herefordshire Paul Deneen Cllr Bernard Hunt (Chair of the Herefordshire Policing Board) Peter Dunford (Chair of the Strategic Panel) Cllr Richard Smith (Chair of the Finance Panel) n In Shropshire Cllr Michael Wood Cllr Miles Kenny (Chair of the Shropshire Policing Board) Robin Bennett (Chair of the Citizen Focus and Partnership Panel) Robin Durham (Vice Chair of the Police Authority – APA) Kate Pready-James (Chair of the Equality and Human Rights Panel) n In Telford & Wrekin Cllr Kuldip Sahota (Chair of the Telford & Wrekin Policing Board) Arul Selvaratnam (Chair of the People Panel) n In North Worcestershire Cllr Sheila Blagg (Chairman of the Police Authority) Tony Ward (Chair of the North Worcestershire Policing Board) Cllr Brandon Clayton n In South Worcestershire Cllr Edward Sheldon (Chair of South Worcestershire Policing Board) Zad Padda (Vice Chair of the Police Authority – Local) Cllr Bob Bullock
[email protected]
[email protected]
Although we do not interfere with day to day operational decisions we maintain contact with senior police officers and staff and as local members we aim to reflect public opinion on key policing issues. In particular, members work with their local divisional commanders to monitor overall performance, oversee the operation of local policing teams and support partnership working with other local agencies, in order to deliver strong community safety.
Robin Bennett
Kate Pready-James Zad Padda, Vice Chair - Local
police.authority@ westmercia.pnn.police.uk
[email protected]
Paul Deneen, JP DL
Cllr Kuldip Sahota [email protected]
paul.deneen@ westmercia.pnn.police.uk
Arul Selvaratnam [email protected]
Cllr Bernard Hunt [email protected]
Col. Tony Ward OBE Peter Dunford
[email protected]
[email protected]
Cllr Brandon Clayton Cllr Richard Smith
brandon.clayton@ redditchbc.gov.uk
[email protected]
Cllr Michael Wood police.authority@ westmercia.pnn.police.uk
Cllr Edward Sheldon MBE police.authority@ westmercia.pnn.police.uk
To contact us please: Visit our website: www.westmerciapoliceauthority.gov.uk Telephone: 01743 264 690 Write to: PO Box 487, Shrewsbury, SY2 6WB
Cllr Miles Kenny [email protected]
www.westmerciapoliceauthority.gov.uk
Cllr Bob Bullock police.authority@ westmercia.pnn.police.uk
8 Looking Ahead
Did You Know? Producing and distributing this booklet is a legal requirement and costs 10p per copy
Looking Ahead For a number of years, West Mercia Police has been recognised as one of the top performing police forces in England and Wales as a result of delivering some outstanding results in fighting crime.
n Delivering our Policing Pledge Ensuring that we meet the standards of service laid out in our policing pledge in the three core areas: community engagement and consultation, contact management and response and victim, witness and customer care.
During the remainder of 2009 and beyond, the Police Authority and the force intend to build upon this achievement by continuing to work with our partners and our local communities. We will look to enhance public confidence and satisfaction in our policing service by focusing on priority areas including:
Continuing to build relationships already established by our 145 local policing teams through patrols, regular PACT events and by successfully addressing local identified policing priorities.
n Tackling Crime and Anti-Social Behaviour
n Developing our Protective Services
Working with our partners to reduce crime levels by focusing on house burglary, robbery, serious violence and anti-social behaviour and bringing more offenders to justice by improving the quality of our investigations.
n Protecting Vulnerable People Enhancing the safety and security of vulnerable people by working with partner agencies to deal with domestic abuse, child abuse, hate crime, sexual and violent offenders and missing people.
n Strengthening Local Policing
Continuing to develop the force’s capacity and expertise to protect our communities from the threats of serious and organised crime, terrorism and major crime. Working with the Safer Roads Partnership to make our roads safer by implementing targeted enforcement and education campaigns.
n Sustainability Making best use of our resources and minimising the impact of our operational activities on the environment.
Please contact the force’s Publishing Section on 0300 333 3000 to obtain a copy of this booklet in larger print or in other languages.
www.westmerciapoliceauthority.gov.uk 01743 264 690
www.westmercia.police.uk 0300 333 3000
www.westmercia.police.uk
Policing Telford & Wrekin 2009 This annual local policing summary highlights how we are working with communities and partners to make Telford & Wrekin and the rest of West Mercia an even safer place to live, work and visit. Find out more about ... Our Policing Pledge
How to Get Involved
www.westmercia.police.uk
Your Police Authority
2 Introduction
Introduction
emergency telephone number – 0300 333 3000 – which is easier to remember and cheaper to call.
Message from the Chairman of the Police Authority and the Chief Constable During the last 12 months, West Mercia Police has continued to provide a high quality policing service to local communities in Herefordshire, Shropshire, Telford & Wrekin and Worcestershire and has once again delivered excellent results in reducing crime. West Mercia remains a safe place to live. Recorded crime fell by three per cent in the 12 months between April 2008 and March 2009. In total 77,443 crimes were reported to us. Recorded crime is now at its lowest level for six years. Despite this success, neither the Authority nor the force is complacent. To ensure that crime remains low, that our communities feel safe and that resources are used wisely, a new three year strategy has been set. Policing is changing. Increasingly, we will aim to tailor our services to address the issues which matter to you where you live - while continuing to ensure that vulnerable people are protected and that the force has the capacity and expertise to deal with the threats posed by serious and organised criminals, terrorists and dangerous individuals.
Three years on, our dedicated local policing teams are now an integral part of local communities and are the visible face of the force. PACT (Partners and Communities Together) events and Policing Matters Groups provide residents with an opportunity to meet their local policing officers and community support officers to raise issues and concerns, to influence policing in their area and to hear what the force is doing to address the public’s priorities. We are also committed to telling you more about what is happening in your area. We aim to be more open, responsive and accountable. For example, the new CrimeMapper website provides information on local crime levels wherever you live in West Mercia and is updated monthly. Visit the force website (www.westmercia.police.uk) to access CrimeMapper. West Mercia Police does not operate alone. Credit for the reduction in crime must be shared with our partner organisations and all the individuals who support us. We are well placed to build upon our past successes and are confident that by working together we can continue to build a stronger and safer West Mercia.
In January 2009, West Mercia launched a policing pledge, which outlines the minimum standard of service you can expect from the force. Increased consultation will also help us improve what we do. For example, based upon feedback we have introduced a new non-
Cllr Sheila Blagg Chairman of West Mercia Police Authority
Paul West Chief Constable
How we have been doing In the 12 months to March 2009, overall recorded crime has fallen
100
15
1.5
10
80
12
1.2
8
20
15
60
9
0.9
6
40
6
0.6
4
20
3
0.3
2
10
5
0
All Crime per 1000 population
0
Domestic Burglary per 1000 population National average
0.0
Robbery per 1000 population
0
Vehicle Crime per 1000 population
Most similar forces average
www.westmerciapoliceauthority.gov.uk
West Mercia
0
Violent Crime per 1000 population
Policing Pledge 3
Our Policing Pledge West Mercia’s new policing pledge sets out a clear standard of service that the public can expect to receive from the force and outlines some of the activities that we will deliver to make West Mercia an even safer place. The ten elements which make up the pledge fall into three areas:
• Community Engagement and Consultation • Contact Management and Response • Victim, Witness and Customer Care
What does the pledge mean to you?
n Did you know?
A few examples of the standards you can expect from us include:
icing section There is a dedicated Local Pol on the force website: ocalpolicing/ www.westmercia.police.uk/l own page Each of our 145 areas has its ation on with contact details, inform and forthcoming PACT (Partners nts and Communities Together) eve current policing priorities. also available The CrimeMapper website is can find on the force website where you in your area. out more about crime levels
n Community Engagement and Consultation • Providing information on your local policing team and how to contact them
• Arranging opportunities for you to consult with your • •
local policing team and partner agencies to agree local priorities Informing you about action being taken and results Updating you on how the force is performing
n Contact Management and Response
n Did you know?
• Ensuring your local policing team is visible within your
ice receives Every year West Mercia Pol answer 90 over 140,000 999 calls. We onds of the per cent of them within 10 sec operator. call being connected by the
community
• Making other police patrols available when you tell us you most need them
• Aiming to answer 999 calls within 10 seconds • Advising how we will respond to emergencies
n Victim, Witness and Customer Care
n Did you know?
If you have been a victim of crime, we will:
the Crime remains low in West Mercia and in 0 number of victims fell by almost 270 the twelve months to March 2009.
• Treat you fairly with dignity and respect • Find out how you would like to be kept informed •
throughout the whole case Acknowledge any dissatisfaction with the service you have received within 24 hours of reporting it to us
Our new non-emergency number
Under the Code of Practice for Victims of Crime, we will also:
• Give you the name of the officer who will be your main offence
A full copy of the policing pledge is available at www.westmercia.police.uk/pledge/
! cut out and keep
point of contact
• Tell you if someone is arrested or charged for the
www.westmercia.police.uk
4 Policing Telford & Wrekin
Policing Telford & Wrekin 5
policing telford & wrekin
Local Policing Inspectors September 2009 North Telford and Newport Inspector Paul Arnold
Central Telford Inspector Keith Gee
Telford & Wrekin remains a safe place to live and significant reductions in crime have been achieved in the last 12 months.
The figures for burglaries and vehicle crime also fell significantly - down by 13 per cent and 24 per cent respectively - and the numbers of offences remain low. We are committed to delivering the promises made in our policing pledge. An important component of this is the provision of local policing and crime information on the force’s website (www.westmercia.police.uk). Crime statistics are available for each local policing area in Telford & Wrekin and are updated monthly. The division is divided into five policing areas and each one is covered by a local police station – Donnington, Madeley, Malinsgate (Town Centre), Newport and Wellington. Our 20 local policing teams listen carefully to the needs and concerns of communities and continue to work closely with them through the PACT (Partners and Communities Together) process to achieve local solutions to local problems. Telford & Wrekin is made up of many different communities with minority ethnic residents making up about six per cent of the total population. We recognise that diverse communities have different needs and different policing styles are adopted to meet these expectations. With the support of our partners, our aim is to make residents feel safer in their area and more satisfied with the response they get when they ask for our help.
Chief Superintendent Peter Robinson, Telford & Wrekin Divisional Commander
Telford & Wrekin – The Key Facts 331
Special Constables
Police Staff
120
Volunteers
Community Support Officers Local Policing Teams
48 20
Neighbourhood Watch Schemes
Telford & Wrekin Division HQ, Malinsgate, Telford 8am to 10pm Monday to Sunday Wellington Police Station,Victoria Road, Wellington, Telford 9am to 1pm / 2pm to 5pm Monday to Friday
The youngsters were given professional coaching at Molineux Stadium and Dome Training Ground as well as meeting some of the team’s players. They even got the chance to enjoy a behind the scenes visit of the stadium, including the board room, players’ lounge and changing rooms!
To find contact details for your local policing team, please visit the Local Policing section on the force website or call 0300 333 3000.
Police Officers
A football project, organised by Malinslee Local Policing Team, which gave young people in Telford a unique opportunity to experience life at a Premiership club has been hailed a massive success.
Police officers are available and on patrol 24 hours a day, seven days a week. The opening times published below are when you can call into a police station front counter. Alternatively, please call us on 0300 333 3000.
A total of 56 children and teenagers – aged between nine and 17 – were invited to Wolverhampton Wanderers Football Club during half-term week to take part in three memorable days of football related activities.
Wellington Inspector Richard Langton
South Telford Inspector Derek Holland
Recorded crime fell by nine per cent in 2008/9 and the number of anti-social behaviour incidents dropped by 12 per cent, highlighting our ongoing commitment to address community concerns.
Police Station Opening Times
It’s a Goal for Malinslee Youngsters
48 3 612
Telford & Wrekin Safer & Stronger Communities Partnership
This information is correct at the time of going to print
Your Community Matters
On top of the football, they also had the opportunity to learn more about issues such as anti-social behaviour and the dangers of alcohol and drug abuse through a number of partnership workshops which were held over the three days. Their efforts and enthusiasm didn’t go unnoticed and they all received awards for their participation and skills.
Your Community Matters events have been established to provide you with the opportunity to discuss local services in Telford & Wrekin with the people who are responsible for delivery. The events involve a range of organisations including: West Mercia Police, West Mercia Police Authority, Telford & Wrekin Council, Primary Care Trust, Fire and Rescue Service, the Council for Voluntary Services and parish councils. These meetings give you the opportunity to meet and question representatives from each organisation, make suggestions and discuss issues that are important either on a one to one basis or during a discussion forum.
Community Support Officer Ann Moore and the rest of the local policing team were extremely pleased with the success of the project and the opportunity it gave them to build relationships with the youngsters and engage with them in a different environment.
The Safer & Stronger Communities Partnership (SSCP) is made up of a wide range of public, private and voluntary agencies and is responsible for reducing crime, anti-social behaviour and substance misuse in Telford & Wrekin.
For details of forthcoming meetings visit www.westmerciapoliceauthority.gov.uk and click on the Policing Matters logo, or telephone 01743 264 690.
Partners include officers and elected members of Telford & Wrekin Council, West Mercia Police, Telford & Wrekin NHS Primary Care Trust, Shropshire Fire & Rescue Service, West Mercia Probation Service, Telford Magistrates Court, Telford & Wrekin Youth Offending Service, Victim Support and Wrekin Housing Trust.
Useful Contact Numbers
Police in Telford work extremely closely with the SSCP and have launched a number of crime prevention campaigns focusing on issues including vehicle crime (‘Out of Sight, Out of Mind’) and burglary (‘Safe & Secure Home Scheme’). As part of the burglary campaign, stickers were placed on 66,000 wheelie bins across Telford & Wrekin reminding local people about the importance of locking doors and windows to keep opportunist thieves at bay.
• • • • • • • •
To find out more about the work of the partnership, visit www.safertelford.org.uk or call 01952 382 102.
Did You Know?
Theft from vehicles fell by 24 per cent in Telford & Wrekin in the twelve months to March 2009, resulting in almost 300 fewer incidents. The force’s Safe & Secure Vehicle Scheme provides simple tips to ensure you don’t give car thieves a chance! Visit www.westmercia.police.uk/safeandsecure/ for more information.
www.westmerciapoliceauthority.gov.uk
•
Police non-emergency: 0300 333 3000 In an emergency, always dial: 999 Crimestoppers: 0800 555 111 Anti-Terrorist Hotline: 0800 789 321 Victim Support: 01743 362 812 ChildLine: 0800 11 11 National Drugs Helpline: 0800 77 66 00 West Mercia Women’s Aid Domestic Abuse Helpline: 0800 783 1359 Emergency services text number: 80992 (for people who are deaf, hard of hearing or speech impaired)
www.westmercia.police.uk
6 Get Involved!
Get Involved and Make a Difference! West Mercia Police relies on the support of local people to help keep neighbourhoods safe and recognises the value that everyone can play in reducing crime.
G Invo et lv e d !
Hundreds of local people across West Mercia already give time and support that is invaluable to the force. From the responsibility and commitment of becoming a special constable to simply joining a local Neighbourhood Watch scheme, there are a whole host of opportunities available. Why not get involved?
n Partners and Communities Together
PACT PARTNERS AND COMMUNITIES TOGETHER
The PACT process gives local people the chance to shape and influence the policing priorities for their neighbourhood. PACT consultation includes public meetings and events, postcard surveys and local surgeries. Dates and times of forthcoming PACT events are advertised locally and are available at www.westmercia.police.uk/pact/
n Neighbourhood Watch Neighbourhood Watch is one of the biggest and most successful crime prevention initiatives in the UK and thousands of schemes operate across West Mercia alone. Schemes offer the chance for local people to form partnerships with the force to deter crime and anti-social behaviour, provide community safety advice and encourage neighbourliness. Contact your local policing team for more information, or visit www.westmercia.police.uk/watch/
n Volunteering Volunteer roles have been created to assist or supplement normal day to day work undertaken by police officers and police staff, helping the force to further improve the service it provides. Visit www.westmercia.police.uk/volunteer/ to find out more. Tony Cartwright and Maurice Jones have been volunteers for over a year. Based at Shrewsbury Police Station, they help to run the Rural Watch community safety scheme. “After being retired for some time, it’s really nice to get back into the workplace” said Maurice. “It helps me keep in touch with the real world!”
n Special Constabulary Special constables are volunteers who work closely with regular officers to help police their communities. With the same powers as regular officers, specials are an essential part of local policing teams. Duties include foot patrols, house to house enquiries and dealing with local neighbourhood concerns such as anti-social behaviour. Visit www.westmercia.police.uk/specials/ to find out more. Special Constable Kelly Bullock joined West Mercia two years ago and is part of the Nunnery Local Policing Team in Worcester. On top of her full-time job at Worcestershire County Council, Kelly became a special to get involved and give something back to her community. “I really enjoy my role as a special and the variety it offers. I’ve had the chance to work with response officers and as part of a local policing team and I’ve learnt a range of life skills that I wouldn’t have got anywhere else” said Kelly.
Did You Know?
In the 12 months to March 2009, 41,406 hours were volunteered by special constables in West Mercia.
n Independent Custody Visiting Scheme West Mercia Police Authority operates an Independent Custody Visiting Scheme, whereby volunteers from across the force area visit each of the six main custody units at least once a week to check on the welfare of people held in police custody. If you are interested in finding out more about this rewarding role, please visit www.westmerciapoliceauthority.gov.uk.
Get involved and tell us what you think! Visit the Police Authority website (www.westmerciapoliceauthority.gov.uk) where you can have your say on policing in West Mercia. www.westmercia.police.uk
Meet Your Police Authority 7
Your Police Authority We are an independent body comprising 17 members responsible for securing the maintenance of an efficient and effective police service for the people of West Mercia. Our key statutory responsibilities include:
• • •
Agreeing the annual policing priorities after consulting with local people, and holding the Chief Constable to account to deliver them. Setting the force’s overall budget and the annual precept to be paid through the council tax for policing. Appointing the Chief Constable, Deputy Chief Constable and Assistant Chief Constables.
Cllr Sheila Blagg, Chairman [email protected]
Robin Durham JP Vice Chair - APA
n Your Police Authority Members n In Herefordshire Paul Deneen Cllr Bernard Hunt (Chair of the Herefordshire Policing Board) Peter Dunford (Chair of the Strategic Panel) Cllr Richard Smith (Chair of the Finance Panel) n In Shropshire Cllr Michael Wood Cllr Miles Kenny (Chair of the Shropshire Policing Board) Robin Bennett (Chair of the Citizen Focus and Partnership Panel) Robin Durham (Vice Chair of the Police Authority – APA) Kate Pready-James (Chair of the Equality and Human Rights Panel) n In Telford & Wrekin Cllr Kuldip Sahota (Chair of the Telford & Wrekin Policing Board) Arul Selvaratnam (Chair of the People Panel) n In North Worcestershire Cllr Sheila Blagg (Chairman of the Police Authority) Tony Ward (Chair of the North Worcestershire Policing Board) Cllr Brandon Clayton n In South Worcestershire Cllr Edward Sheldon (Chair of South Worcestershire Policing Board) Zad Padda (Vice Chair of the Police Authority – Local) Cllr Bob Bullock
[email protected]
[email protected]
Although we do not interfere with day to day operational decisions we maintain contact with senior police officers and staff and as local members we aim to reflect public opinion on key policing issues. In particular, members work with their local divisional commanders to monitor overall performance, oversee the operation of local policing teams and support partnership working with other local agencies, in order to deliver strong community safety.
Robin Bennett
Kate Pready-James Zad Padda, Vice Chair - Local
police.authority@ westmercia.pnn.police.uk
[email protected]
Paul Deneen, JP DL
Cllr Kuldip Sahota [email protected]
paul.deneen@ westmercia.pnn.police.uk
Arul Selvaratnam [email protected]
Cllr Bernard Hunt [email protected]
Col. Tony Ward OBE Peter Dunford
[email protected]
[email protected]
Cllr Brandon Clayton Cllr Richard Smith
brandon.clayton@ redditchbc.gov.uk
[email protected]
Cllr Michael Wood police.authority@ westmercia.pnn.police.uk
Cllr Edward Sheldon MBE police.authority@ westmercia.pnn.police.uk
To contact us please: Visit our website: www.westmerciapoliceauthority.gov.uk Telephone: 01743 264 690 Write to: PO Box 487, Shrewsbury, SY2 6WB
Cllr Miles Kenny [email protected]
www.westmerciapoliceauthority.gov.uk
Cllr Bob Bullock police.authority@ westmercia.pnn.police.uk
8 Looking Ahead
Did You Know? Producing and distributing this booklet is a legal requirement and costs 10p per copy
Looking Ahead For a number of years, West Mercia Police has been recognised as one of the top performing police forces in England and Wales as a result of delivering some outstanding results in fighting crime.
n Delivering our Policing Pledge Ensuring that we meet the standards of service laid out in our policing pledge in the three core areas: community engagement and consultation, contact management and response and victim, witness and customer care.
During the remainder of 2009 and beyond, the Police Authority and the force intend to build upon this achievement by continuing to work with our partners and our local communities. We will look to enhance public confidence and satisfaction in our policing service by focusing on priority areas including:
Continuing to build relationships already established by our 145 local policing teams through patrols, regular PACT events and by successfully addressing local identified policing priorities.
n Tackling Crime and Anti-Social Behaviour
n Developing our Protective Services
Working with our partners to reduce crime levels by focusing on house burglary, robbery, serious violence and anti-social behaviour and bringing more offenders to justice by improving the quality of our investigations.
n Protecting Vulnerable People Enhancing the safety and security of vulnerable people by working with partner agencies to deal with domestic abuse, child abuse, hate crime, sexual and violent offenders and missing people.
n Strengthening Local Policing
Continuing to develop the force’s capacity and expertise to protect our communities from the threats of serious and organised crime, terrorism and major crime. Working with the Safer Roads Partnership to make our roads safer by implementing targeted enforcement and education campaigns.
n Sustainability Making best use of our resources and minimising the impact of our operational activities on the environment.
Please contact the force’s Publishing Section on 0300 333 3000 to obtain a copy of this booklet in larger print or in other languages.
www.westmerciapoliceauthority.gov.uk 01743 264 690
www.westmercia.police.uk 0300 333 3000
www.westmercia.police.uk
