Online Tour
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Premier Mentor Online Tour Go to www.demo.premier-mentor.net
Insert the Username and Password you received for this session Enter site. This gives an overview of all the activity in all your teams. The system is designed to enable a coach to easily work with 5-10 teams in parallel. The PDA portal works off the same site and simply carries lighter graphics. Click My teams
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Select Paraglobe Energy Project Team. This takes you to the overview for this team
Select Quick 360. This provides a team summary of all the most recent Quick 360s.
Click view details of the Quick 360 from June 23rd 2009 This shows summaries by individual team member
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You have been alerted by team leader Peter in London of some potential tension between Amanda, the production manager in Houston, and Stella, of Information Services in New York. Click on view details below Amanda
The top section shows the overview. Green stands for self-scoring across the six scales while red shows the average feedback of the team. We can see that Self Perception and Focus are the two areas where her self assessment most differs from the team’s average view of her. Scroll down and there are the average responses received by Amanda.
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Notice that Stella’s appears to be significantly lower than the others.
Scroll down further and you see the scores given by Amanda. Notice that the scores she gave to Stella are even more dramatic.
Scroll back up to top. Click on Conversations
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This takes you to a summary of conversations, including the number of posts and the names of the people involved. Click on start a conversation
Click on Group then tick the checkboxes for Amanda and Stella and scroll down
Type “Touching Base” in the Topic line, then add a short welcome message before pressing Start Conversation
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In normal operations, the system alerts the coach by email every time there is new activity. In this demo you need to press REFRESH (“F5” OR “CMD/APPLEKEY + R”) every 20-30 seconds to refresh the screen At a certain point you will get a reply from one of the team members. Continue a friendly conversation of a few exchanges with Stella. Should Amanda not appear, there must be a reason as she would have been automatically alerted to this conversation by email. Click on Conversation
This time select One on One and then tick the checkboxes for Amanda only
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Then scroll down and Start a conversation with Amanda
Return to overview. Refresh REFRESH (“F5” OR “CMD/APPLEKEY + R”) until a reply from Amanda appears. Then click on the title of the conversation to go to it
The latest posting(s) that you have yet to read appear in Yellow. Have a few exchanges with Amanda asking her point of view
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As the heart of the disagreement appears to be differences in expectations about the future oil price, so suggest a projection to “capture and record” these differences in opinions Press on Projections
Then Start a new projection
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Like a conversation, select the team members involved, in this case Stella and Amanda Then scroll down
A projection asks individual team members to express their view between two competing scenarios by allocating 100% between the two. The secret to a good projection is that it should be both clear and carefully designed to either show the differences in opinion, or illustrate the excessive similarities, within the team. In this occasion, as $100/barrel seems to be intrinsic to the difference of opinion, so how about asking for a Projection on “Will crude oil return to over $100/barrel within the next 3 months?”
After returning to Projections Overview the relevant team members get notified by email that they have been asked to project. (Again as the coach’s email notification is not active the coach should press REFRESH (“F5” OR “CMD/APPLEKEY + R”) to refresh every 20-30 seconds during this demo)
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The overview screen gives the average of the projections that have come in.
When you see that 2/2 members have responded then click End projection
These are now officially recorded projections that are automatically archived so that the coach can conveniently and objectively play them back as a gentle reminder in pertinent moments Now, assume that while the tension between team members remains, external events drive up the oil price from $60 to $77 in just a week. Re-ask the same projection and then engage the two team members in a conversation.
Enjoy coaching with Premier Mentor. For any issues email
[email protected] Confidential 11
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