Press KIT TTG FEB2014
- Press Kit – February 2014
The Telecoming Group, technology for communications and digital business
An Group established in 2008 and focused on innovation technology applied to two major markets: added value telecommunications and online services and products
An annual turnover of 36.5 million Euros in 2013, growth of 41%
The Telecoming Group was established in 2008, made up of five companies specialising in new technologies and the online environment:
Telecoming Connectivity Solutions: An integrator that provides technology and connectivity to others, in order to monetize digital content.
Telecoming Payment Solutions: The first Payment Entity in Spain specialised in online payments. Telecoming Media Solutions: An agency specialising in Online Marketing and digital content.
Telecoming Business Solutions: An enterprise specialised in quality corporate communications. Telecoming Information Services: A company offering a wide ranging portfolio of business reports and online procedures.
1
After consolidating into a Group, The Telecoming Group has become a referent in Spain in terms of innovation applied to communications and digital business. Our wide technological services portfolio let us invoice 36.5 million Euros in 2013, a 41% growth from 2012. Our five companies work with the commitment of leading the technological future in each market. In January 2014, The Telecoming Group was honoured with The Best Business Practice Award in terms of Employment Creation. We received the prize from the Secretary of State Commerce, Jaime García-Legaz and John Scott, President of KPMG Spain, in the first edition of El Confidencial and KPMG Awards.
The Group’s Companies I.
Telecoming Connectivity Solutions: Top integrator in the Spanish market, specialists in telecommunications surcharge solutions Telecoming Connectivity Solutions is a telecommunications company that develops a wide range of services for voice and mobile premium-rate numbering. It was established in Spain in 2008 by a group of professionals with wide experience in the
telecommunications sector. It has direct connections with Access Operators in different countries, making it the most complete integrator in terms of connectivity. Telecoming Connectivity Solutions provides the necessary technology to implement the added value services adapted to each business model. Today it is the only provider with a service that integrates all existing phone billing systems on the market. Telecoming Connectivity Solutions' headquarters is in Madrid, and it operates in more than 60 countries. Our international premium network of connections let us create secure and instantaneous communications both for Advanced Voice Services and Mobile Services, offering products and solutions for online environments. We base our business model on the sale of innovative and creative solutions for monetizing contents.
II.
Pagantis, the new generation in online payments Telecoming Payment Solutions is a Spanish Payment Entity authorised by the Ministry of Economy and Competitiveness. It specialises in online payments via its product, Pagantis, operating under the supervision of the Bank of Spain since 2012. TPS has a
double authorisation: the management of on-site and off-site payments via telecommunication devices and the
2
issue of new payment methods. Within these pillars resides the capacity to develop online payment alternatives that meet the security and usability conditions demanded by consumers. TPS presents a complete and innovative payment solution for the e-commerce and m-commerce sectors by uniting its technological nature with its banking status: Pagantis, that was developed as an online payment service for credit and debit cards from any country in the world. The virtual POS of Pagantis is is usable, modern and secure, with a simple integration that allows companies to start selling in 48 hours without changing their bank. This is the first payment solution designed by e-commerce specialists in order to simplify the payment process, increasing conversation rates. Telecoming Payment Solutions is integrated into the Euro 6000 payment scheme, processing operations with all of the credit cards on the market via its direct agreements with Visa and MasterCard. In 2013 the EURO 6000 system moved, as issuer and receiver, 54,896 million Euros and processed 858 million operations with a park of 10.7 million cards, 19,706 cash machines and 169,100 subscribed shops.
III.
Telecoming Media Solutions, an agency specialising in Online Marketing and Digital Communications. Telecoming Media Solutions is an agency specialised in Online Marketing and Digital Content. The services cover the complete value chain in an advertising campaign: creativities, media planning, purchasing slots, SEO, SEM, measuring and optimising
campaigns in real time with web analytics. With a wide-ranging view of global online marketing, our procedures are designed to optimise the clients' investments, independently of the advertising model chosen. Composed of a team with wide digital experience in many business areas and sectors, TMS is specialized in ensuring the achievement of objectives in sales, clicks, leads or other performance criteria. Our experience, creativity and high digital market awareness assure the efficacy of our online strategies and campaigns that are designed and managed by our specialists.
IV.
Telecoming Business Solutions specialises in quality corporate communications: Telecoming Business Solutions is a 100% Spanish company, made up of a professional team specialised in corporate communications. It was established in Spain in 2010, originally named INRevolution and offering an open platform for clients' needs, aimed at
3
offering value to company’s communications. After its integration into The Telecoming Group, it established itself in the market with the first 100% multi-channel offer and a firm commitment to technological innovation. Telecoming
Business
Solutions
has
developed
the
most
modern
communications management software on the Spanish market: the Virtual Center 360º, an intelligent network platform configurable according to each company’s needs. Pioneers in cloud technology, we eliminate investments in local mechanisms promoting the cloud computing model of pay-per-use. Virtual Center 360º manages in a single control panel, all the customer contacts from the moment they reach the company through any channel until his problem is solved. During this “journey” through the solution, the company can use its previously configured functions: recording the incoming call, forwarding calls between agents, the creation of a forwarding menu per department, real-time statistical analytics, coordination with an internal CRM…etc. All of the technology is supported by an advanced technical structure and multi-operator technology that does not interfere with any previous global communications agreement, making it completely adaptable to any company. Cloud communications require very strict security measures, both in retrieving the information and in the management of personal data. In this sense, Telecoming Business Solutions sells the first platform on the market that is certified by the Spanish data protection Agency (APD) in compliance to the Spanish data protection law (LOPD). Telecoming Business Solutions was choosed by professionals in the customer service sector as the Best Global Solution for 2013. In the 4th edition of the Contact Center Awards, TBS also got the Contact Center Quality Award for the Best Technological Project to Facilitate Browsing with its VCentral product.
V.
Telecoming Business Solutions specialises in quality corporate communications: Telecoming Information Services is a company founded with the challenge of becoming the main source of information for Spanish companies. TIS started its activity in January 2014 as a firm commitment of the Group that brings its technology to provide
users the tools required for collection, analysis and provision of information. The market and competitor’s information, the analysis of web reputation and the online management of transactions, are the main values for optimizing resources and increasing productivity in any company. Telecoming Information Services offers its services under
4
the commercial brand infoempresa.com. The web service has 4 fundamental areas for online contracting of professional services: legal management, web services, telephony services and business information.
The Group’s Values
Innovation: What drives us. We believe in technological innovation as a tool for growth and all companies in the Group integrate it as the base of their business strategy..
Commitment: Our personal touch. We are committed to quality in each of our projects and to each of our clients in each service offered. The Telecoming Group is made up of a team that believes in the value of hard work as the foundation for all human and social development.
Universality: Our philosophy. In the era of mobility and multiple channels, The Telecoming Group maintains a global vision of each project, development and technology. We work with the vision of a market without physical, digital, temporal or geographic barriers and provide solutions for all markets.
About The Telecoming Group The Telecoming Group is a Spanish technology group made up of 5 companies: Telecoming Connectivity Solutions (Integrator of value added telecommunications services), Telecoming Payment Solutions (Digital Payment company specialised in billing for e-commerce and m-commerce, via its product, Pagantis), Telecoming Business Solutions (A company specialising in quality corporate communications), Telecoming Media Solutions (An advertising and digital content agency) and Telecoming Information Services (A company specialising in compilation, analysis and supply of business information). It was established in 2008 and since then has registered two digit growth in turnover per year. More information at www.telecoming.com February 2014 More information Patricia Peiró Hergueta Head of Corporate Communication | The Telecoming Group Tel: +34 91 112 02 46 | e-mail: [email protected]
5
The Telecoming Group, technology for communications and digital business
An Group established in 2008 and focused on innovation technology applied to two major markets: added value telecommunications and online services and products
An annual turnover of 36.5 million Euros in 2013, growth of 41%
The Telecoming Group was established in 2008, made up of five companies specialising in new technologies and the online environment:
Telecoming Connectivity Solutions: An integrator that provides technology and connectivity to others, in order to monetize digital content.
Telecoming Payment Solutions: The first Payment Entity in Spain specialised in online payments. Telecoming Media Solutions: An agency specialising in Online Marketing and digital content.
Telecoming Business Solutions: An enterprise specialised in quality corporate communications. Telecoming Information Services: A company offering a wide ranging portfolio of business reports and online procedures.
1
After consolidating into a Group, The Telecoming Group has become a referent in Spain in terms of innovation applied to communications and digital business. Our wide technological services portfolio let us invoice 36.5 million Euros in 2013, a 41% growth from 2012. Our five companies work with the commitment of leading the technological future in each market. In January 2014, The Telecoming Group was honoured with The Best Business Practice Award in terms of Employment Creation. We received the prize from the Secretary of State Commerce, Jaime García-Legaz and John Scott, President of KPMG Spain, in the first edition of El Confidencial and KPMG Awards.
The Group’s Companies I.
Telecoming Connectivity Solutions: Top integrator in the Spanish market, specialists in telecommunications surcharge solutions Telecoming Connectivity Solutions is a telecommunications company that develops a wide range of services for voice and mobile premium-rate numbering. It was established in Spain in 2008 by a group of professionals with wide experience in the
telecommunications sector. It has direct connections with Access Operators in different countries, making it the most complete integrator in terms of connectivity. Telecoming Connectivity Solutions provides the necessary technology to implement the added value services adapted to each business model. Today it is the only provider with a service that integrates all existing phone billing systems on the market. Telecoming Connectivity Solutions' headquarters is in Madrid, and it operates in more than 60 countries. Our international premium network of connections let us create secure and instantaneous communications both for Advanced Voice Services and Mobile Services, offering products and solutions for online environments. We base our business model on the sale of innovative and creative solutions for monetizing contents.
II.
Pagantis, the new generation in online payments Telecoming Payment Solutions is a Spanish Payment Entity authorised by the Ministry of Economy and Competitiveness. It specialises in online payments via its product, Pagantis, operating under the supervision of the Bank of Spain since 2012. TPS has a
double authorisation: the management of on-site and off-site payments via telecommunication devices and the
2
issue of new payment methods. Within these pillars resides the capacity to develop online payment alternatives that meet the security and usability conditions demanded by consumers. TPS presents a complete and innovative payment solution for the e-commerce and m-commerce sectors by uniting its technological nature with its banking status: Pagantis, that was developed as an online payment service for credit and debit cards from any country in the world. The virtual POS of Pagantis is is usable, modern and secure, with a simple integration that allows companies to start selling in 48 hours without changing their bank. This is the first payment solution designed by e-commerce specialists in order to simplify the payment process, increasing conversation rates. Telecoming Payment Solutions is integrated into the Euro 6000 payment scheme, processing operations with all of the credit cards on the market via its direct agreements with Visa and MasterCard. In 2013 the EURO 6000 system moved, as issuer and receiver, 54,896 million Euros and processed 858 million operations with a park of 10.7 million cards, 19,706 cash machines and 169,100 subscribed shops.
III.
Telecoming Media Solutions, an agency specialising in Online Marketing and Digital Communications. Telecoming Media Solutions is an agency specialised in Online Marketing and Digital Content. The services cover the complete value chain in an advertising campaign: creativities, media planning, purchasing slots, SEO, SEM, measuring and optimising
campaigns in real time with web analytics. With a wide-ranging view of global online marketing, our procedures are designed to optimise the clients' investments, independently of the advertising model chosen. Composed of a team with wide digital experience in many business areas and sectors, TMS is specialized in ensuring the achievement of objectives in sales, clicks, leads or other performance criteria. Our experience, creativity and high digital market awareness assure the efficacy of our online strategies and campaigns that are designed and managed by our specialists.
IV.
Telecoming Business Solutions specialises in quality corporate communications: Telecoming Business Solutions is a 100% Spanish company, made up of a professional team specialised in corporate communications. It was established in Spain in 2010, originally named INRevolution and offering an open platform for clients' needs, aimed at
3
offering value to company’s communications. After its integration into The Telecoming Group, it established itself in the market with the first 100% multi-channel offer and a firm commitment to technological innovation. Telecoming
Business
Solutions
has
developed
the
most
modern
communications management software on the Spanish market: the Virtual Center 360º, an intelligent network platform configurable according to each company’s needs. Pioneers in cloud technology, we eliminate investments in local mechanisms promoting the cloud computing model of pay-per-use. Virtual Center 360º manages in a single control panel, all the customer contacts from the moment they reach the company through any channel until his problem is solved. During this “journey” through the solution, the company can use its previously configured functions: recording the incoming call, forwarding calls between agents, the creation of a forwarding menu per department, real-time statistical analytics, coordination with an internal CRM…etc. All of the technology is supported by an advanced technical structure and multi-operator technology that does not interfere with any previous global communications agreement, making it completely adaptable to any company. Cloud communications require very strict security measures, both in retrieving the information and in the management of personal data. In this sense, Telecoming Business Solutions sells the first platform on the market that is certified by the Spanish data protection Agency (APD) in compliance to the Spanish data protection law (LOPD). Telecoming Business Solutions was choosed by professionals in the customer service sector as the Best Global Solution for 2013. In the 4th edition of the Contact Center Awards, TBS also got the Contact Center Quality Award for the Best Technological Project to Facilitate Browsing with its VCentral product.
V.
Telecoming Business Solutions specialises in quality corporate communications: Telecoming Information Services is a company founded with the challenge of becoming the main source of information for Spanish companies. TIS started its activity in January 2014 as a firm commitment of the Group that brings its technology to provide
users the tools required for collection, analysis and provision of information. The market and competitor’s information, the analysis of web reputation and the online management of transactions, are the main values for optimizing resources and increasing productivity in any company. Telecoming Information Services offers its services under
4
the commercial brand infoempresa.com. The web service has 4 fundamental areas for online contracting of professional services: legal management, web services, telephony services and business information.
The Group’s Values
Innovation: What drives us. We believe in technological innovation as a tool for growth and all companies in the Group integrate it as the base of their business strategy..
Commitment: Our personal touch. We are committed to quality in each of our projects and to each of our clients in each service offered. The Telecoming Group is made up of a team that believes in the value of hard work as the foundation for all human and social development.
Universality: Our philosophy. In the era of mobility and multiple channels, The Telecoming Group maintains a global vision of each project, development and technology. We work with the vision of a market without physical, digital, temporal or geographic barriers and provide solutions for all markets.
About The Telecoming Group The Telecoming Group is a Spanish technology group made up of 5 companies: Telecoming Connectivity Solutions (Integrator of value added telecommunications services), Telecoming Payment Solutions (Digital Payment company specialised in billing for e-commerce and m-commerce, via its product, Pagantis), Telecoming Business Solutions (A company specialising in quality corporate communications), Telecoming Media Solutions (An advertising and digital content agency) and Telecoming Information Services (A company specialising in compilation, analysis and supply of business information). It was established in 2008 and since then has registered two digit growth in turnover per year. More information at www.telecoming.com February 2014 More information Patricia Peiró Hergueta Head of Corporate Communication | The Telecoming Group Tel: +34 91 112 02 46 | e-mail: [email protected]
5
