QMS 102 Business Statistics I FALL 2012 COURSE OUTLINE

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QMS 102 Business Statistics I FALL 2012 COURSE OUTLINE Prerequisite &/or Exclusions: None COURSE REPEATS: Ryerson Senate GPA policy prevents students from taking a course more than three times. (i.e., registered initially, repeated once, repeated twice = 3 registrations) If you fail a required course for the third time, you will be assigned an academic standing of Withdrawn, and will be ineligible to continue in your program. INSTRUCTOR INFORMATION: INSTRUCTOR: Robert Hudyma PHONE: 416-979-5000 (Ext 7673) Note: Please contact me by email. DO NOT LEAVE ME A PHONE MESSAGE. CONSULATATION HOURS: Monday 3PM to 5PM TRS 2-030 Course E-MAIL: [email protected] Use this e-mail for questions regarding grades and course content. E-MAIL:

[email protected] (Due to the high volume of emails received, please expect at least three working days for a response).

E-MAIL ACCOUNTS: Students are required to activate and maintain a Ryerson Matrix e-mail account. This shall be the official means by which you will receive university communications. See http://www.ryerson.ca/senate/policies/pol157.pdf The Subject field of each e-mail should be carefully completed and should contain the course code “QMS102”. It is requested that e-mails should be sent to your professor only if you cannot wait to have your question(s) answered before the next scheduled lecture. Your email responses will be posted on the Blackboard announcement with your identity removed. Please read your announcement on Blackboard frequently. 1

METHOD OF POSTING GRADES: Students who wish not to have their course grades posted must inform the instructor in writing before the second session. All final grades will be available on the web at my.ryerson.ca (RAMSS) at the end of each term, approximately 10 days after the date of the final examination. Grades will not be faxed or emailed. CALENDAR COURSE DESCRIPTION: This course consists of an introduction to business statistics including methods of describing, summarizing, graphically presenting, measuring and analyzing statistical data, probability distributions, variance applications, sampling distributions and control charts. The course emphasizes how to apply various statistical techniques in the support of managerial decisions in the various functional areas of business. Students will be required to use the recommended calculator to present and analyse statistical data. COURSE OVERVIEW: Learning Goals Properly present and describe information

Descriptive Summary Measures Probability Quality Control

Learning Objectives The students will be able to… • Organize and present data in tables and charts such as a stem-and-leaf display and frequency distributions • Graph the data in the form of a histogram, polygon or ogive • Describe a set of data by measuring the central tendency and the variability of the data. • Compare variability. • Summarize data with a box-whisker plot. • Decide when and how to use various probability distributions • Calculate the control limits for the various control charts and understand what a control chart is indicating

TEXTS & READING LISTS: Business Statistics: A Two-Semester Text, 9th edition for Ryerson University, Compiled by Darryl Smith and Clare Chua Prentice Hall, 2012 ISBN: 1256821349. NOTE: The new edition of the text has been revised. If you wish to buy the older edition of the text, you are fully responsible for all the changes made in the new edition. The professor will assign problems from the new edition of the text. You are responsible to match up the assigned problems from the new edition with the old edition of the text. REQUIRED CALCULATOR: Please buy the CASIO FX-9750GII calculator. The CASIO FX- 9750G PLUS calculator or an equivalent calculator is acceptable. However your professor will not be supporting or 2

using any calculator other than the CASIO FX-9750GII calculator in class. If you decide to use a calculator other than the CASIO FX-9750GII you are responsible for knowing how to use its functions on your own. You are not allowed to use a laptop or a portable/handheld computer in quizzes, test and exam. COURSE OBJECTIVES: On completion of the course, students will be able to: 1. Describe, present and analyze information 2. Describe a set of data by measuring the central tendency and the variability of the data 3. Apply the concept of probability to quantify uncertainty and assess business risk. EVALUATION: The grade for this course is composed of the mark received for each of the following components: Component Percent/Weig Date ht Test #1 (90 minutes) 25% Week 5 Test #2 (90 minutes) 20% Week 11 11 Online homework 5% Almost every week Final Exam (2 ½ hours) 50% TBA (Tuesday, December 4 to Saturday, December 15, including Saturday, December 8) TOTAL 100% (*this approximate date and the schedule and weights in the table immediately above are subject to change) NOTES: 1. The tests and final exam will be CLOSED BOOK. For each test a one page 8.5 x 11 inch crib sheet (two- sided) will be permitted. For the final exam 2 crib sheets (twosided) will be permitted. Please note that BLANK crib sheet is not allowed in the examination room. It shall be removed. Any inappropriate crib sheets will be removed during the test and examination. You must write your name on your crib sheet. We reserved the right to remove your crib sheet. 2. Each test will be approximately 90 minutes in duration. The final exam will be of 2 ½ hours in duration. 3. Topics covered on test/exam. Test 1 will cover all topics from week 1 to week 4 inclusive. (Note: topics may subject 3

to change. Any changes will be announced in class.) Test 2 will cover topics on probability (from week 6 to 10). (Note: topics may subject to change. Any changes will be announced in class.) Exam will cover all topics from week 1 to week 12 inclusive. 4. You are required to submit an online homework. The due date will be indicated in the website. Excuses related to technology such as laptop breakdown, server down, cannot access the website, etc are not considered. There is no makeup for a missed online homework. Therefore do your homework early. What you should do if you miss your test/exam? Please follow these steps. 1. You must report your absence by email to your professor that you are unable to write your test/exam before the test/exam date. 2. Then, you must submit the appropriate documentation to your professor within 3 working days of the test/exam. If you cannot submit the document(s) within three working days, you must notify your professor by email to avoid receiving a zero mark. If the notification and document are not received in time, your test/exam mark will be zero. Ryerson Medical form can be downloaded from http://www.ryerson.ca/rr/medical.pdf . Please note that your professor only accept the Ryerson Medical form. It is your responsibilities to observe the Policy 134 section IB3 of part c to avoid receiving a zero mark on your test/exam. See the Ryerson University calendar or online version. Missed Test/Quizzes There is no makeup for Test 2. You must submit appropriate documentation to your course instructor within 3 working days of the test(s). If either your notification or your document is not received in time, your test mark will be zero. If your documentation is approved, the weight of the test will be added to the final exam. There is a makeup for the Test 1. If your documentation is approved, a makeup test will be scheduled by your course instructor. Please note that any MAKEUP test/exam may not follow the same format as the regular test. However the materials tested in the regular test remains the same in the makeup test.

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TOPICS – TENTATIVE SEQUENCE & SCHEDULE: Week 1

Topic Definition, Data Types, Measurement Scale, Stem-and-Leaf Plot

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Stem-and-Leave Plot, Graphing Techniques, Frequency Distribution, Frequency Distribution, OGIVE and Percentile, Measures of Central Tendency Measures of Central Tendency and Measure of Variability

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4

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Which is a better measure of central tendency? Measures of Skewness

Readings Chapters 1,2 and 3 in the textbook. Calculator lesson 1 on page 48 Chapter 3 in the textbook

Suggested Activities & Assignments Answer questions in handouts and questions in chapters 1 and 3 of the textbook.

Answer questions in handouts and questions in chapter 3 of the textbook.

Chapter 3 Calculator lesson 2 on page 142

Answer questions in handouts and questions in chapter 3 of the textbook.

Chapter 4 Calculator lesson 3 on page 171

Answer questions in handouts and questions in chapter 4 of the textbook.

Chapter 4 Calculator lesson 4 on page 195

Answer questions in handouts and questions in chapter 4 of the textbook.

TEST 1 6

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STUDY WEEK ( No class) October 8 to October 12. Box-Whisker Plot Chapter 4 Answer questions in handouts and Basic Probability Calculator questions in chapter 4 of the Lesson 3 on textbook. page 197 Discrete Probability Chapters 5 and Answer questions in handouts and Binomial 6. Calculator questions in chapter 6 of the Distribution lesson 5 on textbook. page 282 Poisson Distribution

Chapter 6 Calculator lesson 6 on page 291

Answer questions in handouts and questions in chapter 6 of the textbook.

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Week 9

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Topic Normal Distribution

Central Limit Theorem, Sampling Distribution Z-scores Control Chart

Readings Chapter 7 Calculator Lesson 7 On page 307 Chapter 8

Control Chart

Answer questions in handouts and questions in chapter 8 of the textbook.

Chapter 9

Answer questions in handouts and questions in chapter 9 of the textbook.

Chapter 9

Answer questions in handouts and questions in chapter 9 of the textbook.

TEST 2 12

Suggested Activities & Assignments Answer questions in handouts and questions in chapter 7 of the textbook.

TEACHING METHODS: This course will incorporate the following teaching/learning methods: Readings from the text will help you prepare for each class. Most concepts and procedures will be presented and discussed during classes each week. There may be some time provided in each class for you to practice with the various new statistical methods. You must then reinforce your understanding of the material with independent study and by solving the assigned problems. Ultimately, it is your responsibility to learn the course material. However, every attempt will be made to present the course in a manner that facilitates learning the subject matter. For example, course materials will be presented in a timely and logical manner, appropriate handouts will be provided, your feedback will be solicited regularly, and the two quizzes and the test will be graded and marks posted in a timely fashion. Also, where appropriate, you will be given instructions on how to use SPSS and/or the recommended calculator. POLICIES AND COURSE PRACTICES Course Management • Every effort will be made to manage the course as stated. However, adjustments may be necessary during the term at the discretion of the professor. If so, students will be advised by class announcements, and alterations will be discussed prior to implementation. Academic Integrity • Students are required to adhere to all relevant University policies, such as the Student Code of Academic Conduct. University regulations concerning unacceptable academic conduct (cheating, plagiarism, impersonation, etc.) will be followed. See the Ryerson University calendar or online versions at http://www.ryerson.ca/acadcouncil/current/pol60.pdf and http://www.ryerson.ca/acadcouncil/current/pol61.pdf and 6









• • • • •

http://www.ryerson.ca/acadcouncil/studentrights.pdf for more explanation. Plagiarism is a serious academic offence and penalties range from zero in an assignment all the way to expulsion from the university. In any academic exercise, plagiarism occurs when one offers as one’s own work the words, data, ideas, arguments, calculations, designs or productions of another without appropriate attribution or when one allows one’s work to be copied. (See the Ryerson Library for APA style guide references: http://www.ryerson.ca/library/ref/style.html) It is assumed that all examinations and work submitted for evaluation and course credit will be the product of individual effort, except in the case of team projects arranged for and approved by the course professor. Submitting the same work to more than one course, without professors’ approval, is also considered plagiarism. Students who have committed academic misconduct for the first time will, at a minimum receive a “0” on the work, and the professor may assign an “F” in the course. The Academic Integrity Seminar will also be assigned and students will have the notation Disciplinary Notice (DN) placed on their academic record and official transcript. The notation shall remain until the students graduate, or for eight (8) years, whichever comes first. Students who commit academic misconduct a second time shall be placed on Disciplinary Suspension (DS) for up to two years, at which time they may apply for reinstatement to a program. The designation DS shall be placed on their permanent academic record and official transcript. The notation shall remain until students graduate, or for eight (8) years, whichever comes first. Disciplinary Withdrawn standing (DW) shall be permanently noted on students’ academic records and official transcripts. Expulsions shall be permanently noted on students’ academic records and official transcripts. NOTE: Students may not drop a course when they have been notified of the suspicion of academic misconduct. If a student attempts to drop the course, the Registrar’s office will re-register the student in that course until a decision is reached. When the professor has reason to suspect that an individual piece of work has been plagiarized, the professor shall be permitted to submit that work to any plagiarism detection service. CHEATING ON AN EXAM OR TEST: Ryerson’s Examination Policy requires that all students have a valid student identification card or other photo identification on their desk at all times when taking an examination. If it is suspected that someone is impersonating a student, the photo identification of that person will be checked, and the person will be asked to sign the exam paper for further verification. If it is suspected that the identification is not valid, students may be asked to provide alternate photo identification. Security may be called, if circumstances warrant.

E-Mail Accounts • Students are required to activate and maintain a Ryerson Matrix e-mail account. This shall be the official means by which you will receive university communications. See www.ryerson.ca/acadcouncil/current/pol157.pdf Accommodation of Students with Disabilities • In order to facilitate the academic success and access of students with disabilities, these students should register with the Access Centre 7

http://www.ryerson.ca/accesscentre/index.html . They should also inform their professor through an “Accommodation Form for Professors” that they are registered with the Access Centre and what accommodations are required. Student Responsibilities in Academic Appeals • Students should read the Undergraduate Academic Consideration and Appeals policy at (www.ryerson.ca/acadcouncil/current/pol134.pdf) • It is the student’s responsibility to notify and consult with either the professor, or the Chair/Director of the teaching department/school, depending on the situation, as soon as circumstances arise that are likely to affect academic performance. It is also the student’s responsibility to attempt to resolve all course related issues with the professor and then, if necessary, with the Chair/Director of the teaching department/school as soon as they arise. An appeal may be filed only if the issue cannot be resolved appropriately. • Students who believe that an assignment, test, or exam has not been appropriately graded must review their concerns with their professor within 10 working days of the date when the graded work is returned to the class. Standard for Written Work • Students are expected to use an acceptable standard of business communication for all assignments. You are encouraged to obtain assistance from the Writing Centre (http://www.ryerson.ca/writing-centre) for help with your written communications as needed. (See the Ryerson Library for APA style guide references: http://www.ryerson.ca/library/ref/style.html) Late Assignments • Students must submit assignments on time. Failure to do so will result in a penalty of. 25% per day including weekend. All assignments submitted for grading will be handed back within within two weeks, except for the final exam. There will be no penalty for work missed for a JUSTIFIABLE REASON. You need to inform your professor of any situation which arises during the semester which has an adverse effect on your academic performance and you must request any necessary considerations or accommodations. • A doctor’s certificate is required to substantiate illness and should be submitted within 3 working days of a missed exam. See http://www.ryerson.ca/rr/medical.pdf for the required certificate. • Religious Observance requests are to be made formally within the first two weeks of class (see www.ryerson.ca/acadcouncil/current/pol150.pdf). Other valid reasons must be approved by the professor in advance. If you do not have a justifiable reason for an absence, you will not be given credit or marks for the work missed during that absence. Maintaining a Professional Learning Environment • Laptop computers, cell phones, or other devices should not be used for non-classroom activities as they are distracting to other students, speakers and your professor. Students not complying will be asked to leave the class.

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Academic Grading Policy Evaluation of student performance will follow established academic grading policy outlined in the Ryerson GPA Policy http://www.ryerson.ca/acadcouncil/current/pol46.pdf. The grading system is summarized below: Definition

Excellent

Good

Satisfactory

Marginal

Unsatisfactory

Letter Grade

Grade Point

Conversion Range

A+

4.33

90-100

A

4.00

85-89

A-

3.67

80-84

B+

3.33

77-79

B

3.00

73-76

B-

2.67

70-72

C+

2.33

67-69

C

2.00

63-66

C-

1.67

60-62

D+

1.33

57-59

D

1.00

53-56

D-

0.67

50-52

F

0.00

0-49

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