Recovery Assurance
Recovery Assurance SERVICES BRIEF HIGHLIGHTS 1 Automated, predicable processes for generating recoverable, offsite copies of application data 2 Restoration of data and applications to specified server and storage targets 3 Consistent validation of data and application functionality 4 Demonstrated DR compliance with personalized reporting and delivery 5 Simplified processes enable integration into standard data protection work streams
OFFERING OVERVIEW Downtime for even secondary business processes can damage the bottom line and reputations. Consequently, data management standards are shifting. Disaster Recovery (DR) planning is increasingly being integrated into data protection strategies. This includes application failure as well as full-blown, disaster declarations. With Commvault, data management doesn’t end with a successful backup. We work closely with our customers to develop a comprehensive data protection approach and one crucial area is automating Disaster Recovery testing and seamlessly integrating that with business application processes.
Commvault helps customers create, design, implement and automate bold data and information management strategies that deliver immediate and sustainable value.
Customers seeking to modernize their disaster recovery capabilities will: • Align their disaster recovery strategy with business needs • Optimize their approach with on-premise, colocation, or cloud based Disaster Recovery tiers • Automate their process for protecting and recovering key business assets • Regularly validate data and application recovery over a variety of downtime scenarios • Document disaster recovery compliance to satisfy corporate and regulatory stakeholders The Commvault® Recovery Assurance offering enables our software customers to confidently automate recovery processes for even their most critical business process applications. Our seasoned Technology Consultants create personalized workflows that ensure business applications and processes can be confidently recovered to on-premise, colocation, or even cloud based assets.
TECHNOLOGY CONSULTING Our experts can design, install, configure, personalize and validate your Commvault environment so you achieve a better return on investment, faster and with more confidence.
bit.ly/1JweNGY
These personalized workflows support recovery outcomes that are repeatable, scalable, and documented to demonstrate compliance. Commvault workflow software capability is customized to the customer’s unique requirements and one personalized workflow activity can be used as corporate standard template. This offering is designed to help customers move quickly up the learning curve with workflow so they can reuse, embrace, and extend workflow automation while meeting immediate requirements for recovery assurance.
RECOVERY ASSURANCE The Recovery Assurance offering leverages proprietary workflow technologies that are native to the Commvault® software platform. Workflows are used to schedule and automate the process of copying production data to a secondary environment. 1 Recovery Assurance Objectives – Commvault leverages proven, proprietary workflow automation methodologies- that have been proven in some of our largest customer environments- to reliably automate the recovery process in numerous use cases. The most common are: • Development and Test Environment Data Refresh – Scheduled and automated restoration of current production data, copied into the Development and Testing environment • Recovery Testing – Scheduled, automated restoration of key business applications to the recovery environment, assuring dataset recoverability. This activity typically includes customized recovery validation reporting 2
• Application Recovery Validation – In addition to regular, automated recovery testing, applications are also tested and proven to function as intended. Using workflows, the application is powered-on at the target site and the application is functionally tested and validated to operate successfully with recovered datasets • Disaster Recovery Automation – DR Automation is a further extension of Application Recovery Validation where disaster recovery RPO and RTO requirements are demonstrated to match recovery frequency Commvault® workflow software automatically manages: a) the data protection process, scheduling regular copy processes locally or offsite, b) the restoration process to target equipment, and c) recovery test validation. 2 Recovery Assurance Project Flow – The engagement process is designed to optimize communications, speed delivery, and eliminate disruptions. These major project milestones are part of e engagement and will be actively managed by a Commvault® Project Manager • Scope – Identify applications and map business and technical requirements to the appropriate use cases. Agree on scope and finalize the Statement of Work (SOW) • Define – Take functional requirements and design the workflow(s) • Build – Build the workflow(s) in a lab, demonstrate functionality and make adjustments as needed
Through a tightly integrated combination of people, processes and technologies, Commvault delivers support that customers trust to optimize operations, meet stringent service levels, achieve professional success and realize the full value of their data — regardless of time or location.
• Deploy – Deploy workflow(s) in the customer’s environment, test and finalize reporting 3 Application Agent Workflows – Oracle, MS SQL, SAP, Filesystem, NAS, MS SharePoint are the environments most often part of an engagement. Other applications may require additional scoping efforts 4 Automated Recovery Platforms – Commvault® software workflows are used to automate the recovery between physical, Microsoft Hyper-V, EMC VMware, Microsoft Azure, and Amazon AWS environments • Physical to Physical (P2P) – Recovery from one physical server to another physical server asset • Physical to Virtual (P2V) – Recovery from physical servers to supported virtual server assets • Virtual to Virtual (V2V) – Recovery between disparate virtual server platforms • Physical/Virtual to Cloud (P2C, V2C) – Recovery from physical or virtual servers to supported cloud vendors
3
KEY SERVICE COMPONENTS AND BENEFITS COMPONENT
BENEFIT
Identify Target Applications
Commvault experts explore the applications in need of recovery automation and application validation. The result is a prioritized understanding of applications that are most impactful to the business.
Determine Functional Requirements
Seasoned Technology Consultants work with your application owners to identify the exact scope and technical requirements so that Recovery Assurance workflows can be optimized, reused, and improved over time.
Explore Custom Reporting Needs
Customers can use standard Commvault reporting or have Technology Consultants create personalized reporting in order to meet specific business or regulatory needs.
Technical Support
Finding the root cause to support issues is often accelerated by an onsite Commvault expert with the training and experience that only a Commvault Resident Support Engineer brings to bear. This same RSE can then rapidly implement any updates and ensure support issues are resolved satisfactorily.
Build and Test Workflows
As part of the standard engagement process, our consultant will regularly share process and demonstrate functionality to ensure that the expected outcomes and functional requirements are being achieved in a timely manner.
Finalize and Deploy
The engagement team will deploy workflows in the customer environment, conduct production testing and conduct knowledge transfer with your technical resources. This ensures that the Recovery Assurance solution will function reliably and can be updated when necessary.
To learn more about Commvault’s consulting and professional services, visit commvault.com/services. © 2015 Commvault Systems, Inc. All rights reserved. Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Simpana OnePass, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, IntelliSnap, ROMS, Commvault Edge, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
PROTECT. ACCESS. COMPLY. SHARE. COMMVAULT.COM | 888.746.3849 | [email protected] © 2015 COMMVAULT SYSTEMS, INC. ALL RIGHTS RESERVED.
OFFERING OVERVIEW Downtime for even secondary business processes can damage the bottom line and reputations. Consequently, data management standards are shifting. Disaster Recovery (DR) planning is increasingly being integrated into data protection strategies. This includes application failure as well as full-blown, disaster declarations. With Commvault, data management doesn’t end with a successful backup. We work closely with our customers to develop a comprehensive data protection approach and one crucial area is automating Disaster Recovery testing and seamlessly integrating that with business application processes.
Commvault helps customers create, design, implement and automate bold data and information management strategies that deliver immediate and sustainable value.
Customers seeking to modernize their disaster recovery capabilities will: • Align their disaster recovery strategy with business needs • Optimize their approach with on-premise, colocation, or cloud based Disaster Recovery tiers • Automate their process for protecting and recovering key business assets • Regularly validate data and application recovery over a variety of downtime scenarios • Document disaster recovery compliance to satisfy corporate and regulatory stakeholders The Commvault® Recovery Assurance offering enables our software customers to confidently automate recovery processes for even their most critical business process applications. Our seasoned Technology Consultants create personalized workflows that ensure business applications and processes can be confidently recovered to on-premise, colocation, or even cloud based assets.
TECHNOLOGY CONSULTING Our experts can design, install, configure, personalize and validate your Commvault environment so you achieve a better return on investment, faster and with more confidence.
bit.ly/1JweNGY
These personalized workflows support recovery outcomes that are repeatable, scalable, and documented to demonstrate compliance. Commvault workflow software capability is customized to the customer’s unique requirements and one personalized workflow activity can be used as corporate standard template. This offering is designed to help customers move quickly up the learning curve with workflow so they can reuse, embrace, and extend workflow automation while meeting immediate requirements for recovery assurance.
RECOVERY ASSURANCE The Recovery Assurance offering leverages proprietary workflow technologies that are native to the Commvault® software platform. Workflows are used to schedule and automate the process of copying production data to a secondary environment. 1 Recovery Assurance Objectives – Commvault leverages proven, proprietary workflow automation methodologies- that have been proven in some of our largest customer environments- to reliably automate the recovery process in numerous use cases. The most common are: • Development and Test Environment Data Refresh – Scheduled and automated restoration of current production data, copied into the Development and Testing environment • Recovery Testing – Scheduled, automated restoration of key business applications to the recovery environment, assuring dataset recoverability. This activity typically includes customized recovery validation reporting 2
• Application Recovery Validation – In addition to regular, automated recovery testing, applications are also tested and proven to function as intended. Using workflows, the application is powered-on at the target site and the application is functionally tested and validated to operate successfully with recovered datasets • Disaster Recovery Automation – DR Automation is a further extension of Application Recovery Validation where disaster recovery RPO and RTO requirements are demonstrated to match recovery frequency Commvault® workflow software automatically manages: a) the data protection process, scheduling regular copy processes locally or offsite, b) the restoration process to target equipment, and c) recovery test validation. 2 Recovery Assurance Project Flow – The engagement process is designed to optimize communications, speed delivery, and eliminate disruptions. These major project milestones are part of e engagement and will be actively managed by a Commvault® Project Manager • Scope – Identify applications and map business and technical requirements to the appropriate use cases. Agree on scope and finalize the Statement of Work (SOW) • Define – Take functional requirements and design the workflow(s) • Build – Build the workflow(s) in a lab, demonstrate functionality and make adjustments as needed
Through a tightly integrated combination of people, processes and technologies, Commvault delivers support that customers trust to optimize operations, meet stringent service levels, achieve professional success and realize the full value of their data — regardless of time or location.
• Deploy – Deploy workflow(s) in the customer’s environment, test and finalize reporting 3 Application Agent Workflows – Oracle, MS SQL, SAP, Filesystem, NAS, MS SharePoint are the environments most often part of an engagement. Other applications may require additional scoping efforts 4 Automated Recovery Platforms – Commvault® software workflows are used to automate the recovery between physical, Microsoft Hyper-V, EMC VMware, Microsoft Azure, and Amazon AWS environments • Physical to Physical (P2P) – Recovery from one physical server to another physical server asset • Physical to Virtual (P2V) – Recovery from physical servers to supported virtual server assets • Virtual to Virtual (V2V) – Recovery between disparate virtual server platforms • Physical/Virtual to Cloud (P2C, V2C) – Recovery from physical or virtual servers to supported cloud vendors
3
KEY SERVICE COMPONENTS AND BENEFITS COMPONENT
BENEFIT
Identify Target Applications
Commvault experts explore the applications in need of recovery automation and application validation. The result is a prioritized understanding of applications that are most impactful to the business.
Determine Functional Requirements
Seasoned Technology Consultants work with your application owners to identify the exact scope and technical requirements so that Recovery Assurance workflows can be optimized, reused, and improved over time.
Explore Custom Reporting Needs
Customers can use standard Commvault reporting or have Technology Consultants create personalized reporting in order to meet specific business or regulatory needs.
Technical Support
Finding the root cause to support issues is often accelerated by an onsite Commvault expert with the training and experience that only a Commvault Resident Support Engineer brings to bear. This same RSE can then rapidly implement any updates and ensure support issues are resolved satisfactorily.
Build and Test Workflows
As part of the standard engagement process, our consultant will regularly share process and demonstrate functionality to ensure that the expected outcomes and functional requirements are being achieved in a timely manner.
Finalize and Deploy
The engagement team will deploy workflows in the customer environment, conduct production testing and conduct knowledge transfer with your technical resources. This ensures that the Recovery Assurance solution will function reliably and can be updated when necessary.
To learn more about Commvault’s consulting and professional services, visit commvault.com/services. © 2015 Commvault Systems, Inc. All rights reserved. Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Simpana OnePass, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, IntelliSnap, ROMS, Commvault Edge, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
PROTECT. ACCESS. COMPLY. SHARE. COMMVAULT.COM | 888.746.3849 | [email protected] © 2015 COMMVAULT SYSTEMS, INC. ALL RIGHTS RESERVED.
