Sample Business communication Notes Leadership – Is the process of influencing a group towards the achievement of goals. Presenting a clear vision of current and future goals
Are leaders and managers the same? No- managers deal with operation issues and leaders deal with strategy, vision and motivation
Functions of Leaders
Communication building Motivation to achieving goals Develop group cohesiveness and climate (positive energy/attitude) Deals with unexpected developments Role clarification
Leaders & power (There are 5 types of power) -
Legitimate – given from the organisation Reward – give rewards Coercive – Forcing Expertise – from there knowledge, studies and experience Referent – how they are liked