Sample Business communication Notes

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Sample Business communication Notes Leadership – Is the process of influencing a group towards the achievement of goals. Presenting a clear vision of current and future goals

Are leaders and managers the same? No- managers deal with operation issues and leaders deal with strategy, vision and motivation

Functions of Leaders     

Communication building Motivation to achieving goals Develop group cohesiveness and climate (positive energy/attitude) Deals with unexpected developments Role clarification

Leaders & power (There are 5 types of power) -

Legitimate – given from the organisation Reward – give rewards Coercive – Forcing Expertise – from there knowledge, studies and experience Referent – how they are liked