Hello and Happy New Year! Thank you for the success of SeeClickFix Topeka which has officially been launched for one year. We appreciate your patience in working out the kinks and making this constituent application a victory for the City of Topeka! Let’s take a look at 2017…
3727 requests were generated 3429 requests were completed That is an average of about 311 requests per month So, how does that compare to our previous program, E311? In 2017 we had a
90% increase from our highest year of ticket requests from E311 with only 1,961 requests in 2016
Average monthly request for E311 was 163 per month (based on stats from 2016) Total E311 tickets 2013-2017 was 5,756, so we are at a
65% improvement of the 5 year total in only 1 year
Want to know what your specific request stats look like? Take a look below:
1400 1200 1000
SeeClickFix Topeka Requests Totals by Category Jan - Dec 2017
1202 871
800 600 400 200
355 193 161 140 124 103 102
83
83
0
70
68
34
34
27
20
13
5
5
If you would like the month by month breakdown, you can find that on the Topeka website: https://www.topeka.org/SeeClickFix/seeclickfix-reports The increased usage is a testament to the ease of use of the system, and how we are able to quickly respond, which creates confidence in the system, which more citizens then use.
THANK YOU AGAIN FOR YOUR CONTINUED EFFORTS! -SCF Topeka Team