Student Account

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3 Key Points 1. Set up an Authorized User 2. Pay your bill - on time and in full 3. Set up an E-Refund account

Topics:  What is a Student Account?

 Payment Options  Billing Process  Avoiding Problems  See Key Points  E-refunds  1098-T  Questions?

Included on Student Account? Charges

Department

 Tuition & Fees

 Registrar’s Office

 Housing

 Housing & Residence Life

 Meal Plans

 One Card Office

 ID Charge

 One Card Office

 Parking Decals & Fines

 Parking Office

 Library Fines

 Library

 Mailbox Charge

 Post Office

 Insurance – must waive  Health & Wellness  Books – optional  Auxiliary

Authorized Users  FERPA  Students must setup authorized users  Students can setup multiple authorized users  Authorized User will receive email with username and

password information – Must Login!  Look in Spam/Junk folder for initial authorized user email  Authorized Users will receive the following notifications:  E-bill uploads  Monthly newsletters

Payment Options  529 Plans – college savings account  Third Party Sponsorship – contact Student

   

Accounts if your organization needs to be invoiced Financial Aid - loans, scholarships, and grants Cashier’s Office – cash and check only E-bill – online payments TealPay – In-house Payment Plan

E-Bill Highlights

E-bill is used for all student billing. Students and parents need to login and get familiar with it! o FREE payment option – use Electronic Checking account  Enter routing and account number – not debit card number  If using a Credit Union please confirm routing and account information before paying o Credit Card with a 2.75% charge – MasterCard ,VISA and AMEX o Payments immediately post to student account. o E-bill relies on email! o Students can signup for Text notification for bill uploads

E-bill

TealPay Tuition Payment Plans ***YOU MUST SIGN UP EACH SEMESTER***

Benefits:  Interest-free  Current term charges only

 Split balance into manageable monthly payments – use current income or savings  Reduce dependence on loans  Enrollee will receive emails advising of payment increases – we recommend Authorized Users enroll!  Setup scheduled payments (optional)

Tealpay 3-Pay Plan Enrollment Period

Enrollment Cost

Down Payment

August 4th-25th

$50.00

33%

Billing Process – Fall 2016 Registration  Register at Orientation  Charges listed in E-bill  DUE August 25th What do you need to do? 1. Pay in full 2. Financial Aid Packaging Complete 3. Set up a Teal Payment Plan Classes will be cancelled for non-payment on August 26th!!

Refunds  Why am I getting a refund?  Refunds are often due to: Excess Financial Aid,

overpayment, dropped class, etc.

 When will I get my refund?  We try to have refunds available to first week of class

 How are refunds issued?  Refunds can be electronically deposited to your checking

or savings account (see website for details)

 What if I don’t want to set up an E-Refund account?  You will be issued a paper check 

Paper checks can be picked up on Fridays with photo ID

Drop vs. Withdraw  Any classes dropped before the posted add/drop date

will be fully refunded.  Once that date has passed, and you withdraw from a class no refund will be given.  There is a prorated refund schedule on the Student

Accounts website for students who have to withdraw from ALL their classes for the semester. This is not a common occurrence.

UNCW e-mail is the official means of communication  Monitor student account –

especially prior to registration opening and before bill due dates  Students with balances are not able to pre-register  Waive out or opt-in to the Student Health insurance

1098-T  Provided in late January each year  Please provide SS# (if you haven’t already)  Provides a starting point for tax credit determination  Provides amounts billed and scholarships and grants

posted to student account for calendar year  Does not provide amounts paid (payment history is available in E-bill)  Students must consent to receive their 1098-T statement online  Authorized Users must be granted access by student