3 Key Points 1. Set up an Authorized User 2. Pay your bill - on time and in full 3. Set up an E-Refund account
Topics: What is a Student Account?
Payment Options Billing Process Avoiding Problems See Key Points E-refunds 1098-T Questions?
Included on Student Account? Charges
Department
Tuition & Fees
Registrar’s Office
Housing
Housing & Residence Life
Meal Plans
One Card Office
ID Charge
One Card Office
Parking Decals & Fines
Parking Office
Library Fines
Library
Mailbox Charge
Post Office
Insurance – must waive Health & Wellness Books – optional Auxiliary
Authorized Users FERPA Students must setup authorized users Students can setup multiple authorized users Authorized User will receive email with username and
password information – Must Login! Look in Spam/Junk folder for initial authorized user email Authorized Users will receive the following notifications: E-bill uploads Monthly newsletters
Payment Options 529 Plans – college savings account Third Party Sponsorship – contact Student
Accounts if your organization needs to be invoiced Financial Aid - loans, scholarships, and grants Cashier’s Office – cash and check only E-bill – online payments TealPay – In-house Payment Plan
E-Bill Highlights
E-bill is used for all student billing. Students and parents need to login and get familiar with it! o FREE payment option – use Electronic Checking account Enter routing and account number – not debit card number If using a Credit Union please confirm routing and account information before paying o Credit Card with a 2.75% charge – MasterCard ,VISA and AMEX o Payments immediately post to student account. o E-bill relies on email! o Students can signup for Text notification for bill uploads
E-bill
TealPay Tuition Payment Plans ***YOU MUST SIGN UP EACH SEMESTER***
Benefits: Interest-free Current term charges only
Split balance into manageable monthly payments – use current income or savings Reduce dependence on loans Enrollee will receive emails advising of payment increases – we recommend Authorized Users enroll! Setup scheduled payments (optional)
Tealpay 3-Pay Plan Enrollment Period
Enrollment Cost
Down Payment
August 4th-25th
$50.00
33%
Billing Process – Fall 2016 Registration Register at Orientation Charges listed in E-bill DUE August 25th What do you need to do? 1. Pay in full 2. Financial Aid Packaging Complete 3. Set up a Teal Payment Plan Classes will be cancelled for non-payment on August 26th!!
Refunds Why am I getting a refund? Refunds are often due to: Excess Financial Aid,
overpayment, dropped class, etc.
When will I get my refund? We try to have refunds available to first week of class
How are refunds issued? Refunds can be electronically deposited to your checking
or savings account (see website for details)
What if I don’t want to set up an E-Refund account? You will be issued a paper check
Paper checks can be picked up on Fridays with photo ID
Drop vs. Withdraw Any classes dropped before the posted add/drop date
will be fully refunded. Once that date has passed, and you withdraw from a class no refund will be given. There is a prorated refund schedule on the Student
Accounts website for students who have to withdraw from ALL their classes for the semester. This is not a common occurrence.
UNCW e-mail is the official means of communication Monitor student account –
especially prior to registration opening and before bill due dates Students with balances are not able to pre-register Waive out or opt-in to the Student Health insurance
1098-T Provided in late January each year Please provide SS# (if you haven’t already) Provides a starting point for tax credit determination Provides amounts billed and scholarships and grants
posted to student account for calendar year Does not provide amounts paid (payment history is available in E-bill) Students must consent to receive their 1098-T statement online Authorized Users must be granted access by student