VERIFONE MAGCARD PLUS RETAIL ZON JR, XL, XL300 SALE ...
Merchant Name: Merchant Number: Customer Service: Tech. Support:
800-201-0461 800-632-1888
VERIFONE MAGCARD PLUS RETAIL ZON JR, XL, XL300
SALE (SWIPED ENTRY) ACTION 1.
ACTION 1.
Swipe card.
2. Key amount of sale, press FUNC/ENTER. 3. Please wait while the terminal calls for approval and prints a receipt. 4. Transaction number and approval code are displayed. Reference number follows, if one is returned. The transaction is now complete. Press CLEAR to return to idle prompt.
2. 3. 4.
DAY DATE TIME PURCHASE AMOUNT OF SALE? PROCESSING… TR = 00 AP = 123456 REF = 123456789012
SALE (KEYED ENTRY) ACTION 1.
TERMINAL DISPLAY 1.
Press the PURCHASE key (1).
2. Key in the account number; press FUNC/ENTER. 3. Press FUNC/ENTER key but be sure to imprint the card and attach the merchant copy of printed receipt to the imprinted sales slip. 4. Key in the card’s expiration date, press FUNC/ENTER. 5. Key in the amount of sale, press FUNC/ENTER. 6. If applicable, enter ticket number, press FUNC/ENTER. 7. Merchant is prompted to enter street number and zip code; press FUNC/ENTER after each entry. 8. Terminal displays one of the following AVS responses: EXACT MATCH, ADDRESS MATCH, ZIP MATCH, NO MATCH, VER UNAVAILABLE, RETRY, ERROR INELIGIBLE, SERV UNAVAILABLE. 9. Press (1) to accept the AVS response to complete the transaction. 10. Please wait while the terminal completes the transaction and prints receipt. 11. Transaction number and approval code are displayed. Reference number follows, if one is returned. The transaction is now complete. Press CLEAR to return to idle prompt.
2. 3. 4. 5. 6. 7. 8.
DAY DATE TIME PURCHASE ENTER ACCOUNT # IMPRINT CARD EXPIRY DATE MMYY AMOUNT OF SALE? ENTER NO TICKET ENTER STREET NBR ENTER ZIP CODE EXACT MATCH
9. 1 = ACCEPT 10. PROCESSING… 11. TR = 00 AP = 123456 REF = 123456789012
CREDIT / RETURN ACTION 1.
TERMINAL DISPLAY 1.
Press the (2) key.
2. Swipe card or key in account number. 3. Press FUNC/ENTER. If the card was not swiped through the terminal, imprint the card and attach the merchant copy of the printed receipt to the imprinted sales slip. 4. If the card was not swiped, key in the card’s expiration date, press FUNC/ENTER. 5. Enter amount of the credit, press FUNC/ENTER. 6. This message displays as the terminal prints a receipt. 7. The transaction number and transaction type are displayed. Press FUNC/ENTER to return to the idle prompt.
2. 3.
DAY DATE TIME CREDIT ENTER ACCOUNT # IMPRINT CARD
4.
EXPIRY DATE MMYY
5. 6. 7.
AMOUNT OF CREDIT? PROCESSING… TR = 999 CREDIT
FORCED SALE (after Voice Authorization) ACTION 1.
Press the FORCE key (3).
2. Swipe card or key in account number. 3. Press FUNC/ENTER. If the card was not swiped through the terminal, imprint the card and attach the merchant copy of the printed receipt to the imprinted sales slip. 4. If the card was not swiped through the terminal in the previous step, enter the card’s expiration date; press FUNC/ENTER. 5. Key in the amount of the forced sale, press FUNC/ENTER. 6. Enter the authorization code obtained from the voice authorization center, press FUNC/ENTER. 7. Please wait while the receipt prints.
TERMINAL DISPLAY 1. 2. 3.
DAY DATE TIME FORCE ENTER ACCOUNT # IMPRINT CARD
4.
EXPIRY DATE MMYY
5. 6.
AMOUNT OF FORCE? ENTER AUTH CODE
7.
PROCESSING…
8. Transaction number and approval code are displayed. Reference number follows, if one is returned. Press CLEAR to return to idle prompt.
8.
TR AP
= =
999 123456
VOID TRANSACTION (use with caution) ACTION
TERMINAL DISPLAY 1.
1.
Press (5) key.
2. 3. 4.
Enter manager’s password (if option is enabled.) Press (1) key. Enter transaction number, press FUNC/ENTER.
5. The transaction number and type are displayed. If this is the correct transaction to be voided, press FUNC/ENTER. 6. Verify card type and total amount, press FUNC/ENTER. 7. Verify the transaction’s card number, press FUNC/ENTER. 8. Verify the expiration date and auth code, press FUNC/ENTER. 9. If displayed, verify employee number & ticket number, press FUNC/ENTER after each. 10. Verify that it is the correct transaction to be voided. Press FUNC/ENTER to continue with the void, or press CLEAR to cancel the void. 11. Transaction is now voided.
DAY DATE TIME PURCHASE 2. MGR PASSWORD 3. 1 = VOID 4. VOID ENTER TRAN # 5. TRAN 123 FOLLOWS #123 SALE 6. VISA $$$$$.$$ 7. 1234567890123456 8. EXP = MM/YY 123456 9. EMPLOYEE = 123456 TICKET = 123 10. VOID TRAN #123 PROCESSING… PRT RECEIPT 1=Y 11. TRAN #123 VOIDED
BATCH TERMINAL (end of day settlement) ACTION
TERMINAL DISPLAY
1.
Print batch report by pressing FUNC/ENTER and (6).
1.
2. 3.
Press FUNC/ENTER to review batch. Batch Transaction count and balance display; press FUNC/ENTER. Transaction #, transaction type and approval code display; Press FUNC/ENTER.
2. TRN = ### $$$$. $$ 3. ## SALE AAAAAAA 4.
12345##########
Credit car account # displays: press FUNC/ENTER
5.
$$$$$$. $$
Transaction amount displays; press FUNC/ENTER to view next transaction Or press CLEAR to exit. SETTLEMENT OR END OF DAY BATCH
6.
IDDLE PROMPT
7. 8. 9. 10.
7. 8. 9. 10.
ENTER PASSWORD TRANSMITTING APPROVE $$$$. $$ IDLE PROMPT
4. 5. 6.
Press key (6). Key in Password 166831. Press FUNC/ENTER. No action while terminal transmits batch. Settlement amount accepted; press FUNC/ENTER to return to Idle prompt.
REVIEW BATCH ?
COMMUNICATION ERROR MESSAGES 1. The terminal has not correctly received the host’s information. 2. The host has not correctly received the terminal’s information. 3. The terminal has been disconnected from the host before the transaction communication has been completed. 4. The terminal has lost communication with the host, due to either the host hanging up or a problem with the signal strength or registration. 5. The call was either not answered by the host or the terminal received a busy signal. 6. The terminal did not receive the required information from the host within the specified timeout period. 7. The terminal did not receive a response from the host within the specified timeout period. 8. The terminal cannot dial out because the terminal’s line is in use. Check connections.
1. 2. 3.
BAD RX COMMUN BAD TX COMMUN HOST DISCONNECT
4.
LOST COMM W/HOST
5.
NO ANSWER
6.
NO ENQ FROM HOST
7.
NO RESP FROM HOST
8.
WAITING FOR LINE
1. 2.
BATCH IS FULL CARD NOT ALLOWED
3. 4.
NO CURRENT BATCH OUT OF MEMORY
TERMINAL RESPONSES 1. There is no more room to store transactions. The batch must be settled. 2. The credit card number indicates that the card type is not allowed by this terminal. 3. There are no transactions stored in the terminal. 4. The terminal has depleted the amount of memory available for storing transactions. Settle the terminal immediately.
800-201-0461 800-632-1888
VERIFONE MAGCARD PLUS RETAIL ZON JR, XL, XL300
SALE (SWIPED ENTRY) ACTION 1.
ACTION 1.
Swipe card.
2. Key amount of sale, press FUNC/ENTER. 3. Please wait while the terminal calls for approval and prints a receipt. 4. Transaction number and approval code are displayed. Reference number follows, if one is returned. The transaction is now complete. Press CLEAR to return to idle prompt.
2. 3. 4.
DAY DATE TIME PURCHASE AMOUNT OF SALE? PROCESSING… TR = 00 AP = 123456 REF = 123456789012
SALE (KEYED ENTRY) ACTION 1.
TERMINAL DISPLAY 1.
Press the PURCHASE key (1).
2. Key in the account number; press FUNC/ENTER. 3. Press FUNC/ENTER key but be sure to imprint the card and attach the merchant copy of printed receipt to the imprinted sales slip. 4. Key in the card’s expiration date, press FUNC/ENTER. 5. Key in the amount of sale, press FUNC/ENTER. 6. If applicable, enter ticket number, press FUNC/ENTER. 7. Merchant is prompted to enter street number and zip code; press FUNC/ENTER after each entry. 8. Terminal displays one of the following AVS responses: EXACT MATCH, ADDRESS MATCH, ZIP MATCH, NO MATCH, VER UNAVAILABLE, RETRY, ERROR INELIGIBLE, SERV UNAVAILABLE. 9. Press (1) to accept the AVS response to complete the transaction. 10. Please wait while the terminal completes the transaction and prints receipt. 11. Transaction number and approval code are displayed. Reference number follows, if one is returned. The transaction is now complete. Press CLEAR to return to idle prompt.
2. 3. 4. 5. 6. 7. 8.
DAY DATE TIME PURCHASE ENTER ACCOUNT # IMPRINT CARD EXPIRY DATE MMYY AMOUNT OF SALE? ENTER NO TICKET ENTER STREET NBR ENTER ZIP CODE EXACT MATCH
9. 1 = ACCEPT 10. PROCESSING… 11. TR = 00 AP = 123456 REF = 123456789012
CREDIT / RETURN ACTION 1.
TERMINAL DISPLAY 1.
Press the (2) key.
2. Swipe card or key in account number. 3. Press FUNC/ENTER. If the card was not swiped through the terminal, imprint the card and attach the merchant copy of the printed receipt to the imprinted sales slip. 4. If the card was not swiped, key in the card’s expiration date, press FUNC/ENTER. 5. Enter amount of the credit, press FUNC/ENTER. 6. This message displays as the terminal prints a receipt. 7. The transaction number and transaction type are displayed. Press FUNC/ENTER to return to the idle prompt.
2. 3.
DAY DATE TIME CREDIT ENTER ACCOUNT # IMPRINT CARD
4.
EXPIRY DATE MMYY
5. 6. 7.
AMOUNT OF CREDIT? PROCESSING… TR = 999 CREDIT
FORCED SALE (after Voice Authorization) ACTION 1.
Press the FORCE key (3).
2. Swipe card or key in account number. 3. Press FUNC/ENTER. If the card was not swiped through the terminal, imprint the card and attach the merchant copy of the printed receipt to the imprinted sales slip. 4. If the card was not swiped through the terminal in the previous step, enter the card’s expiration date; press FUNC/ENTER. 5. Key in the amount of the forced sale, press FUNC/ENTER. 6. Enter the authorization code obtained from the voice authorization center, press FUNC/ENTER. 7. Please wait while the receipt prints.
TERMINAL DISPLAY 1. 2. 3.
DAY DATE TIME FORCE ENTER ACCOUNT # IMPRINT CARD
4.
EXPIRY DATE MMYY
5. 6.
AMOUNT OF FORCE? ENTER AUTH CODE
7.
PROCESSING…
8. Transaction number and approval code are displayed. Reference number follows, if one is returned. Press CLEAR to return to idle prompt.
8.
TR AP
= =
999 123456
VOID TRANSACTION (use with caution) ACTION
TERMINAL DISPLAY 1.
1.
Press (5) key.
2. 3. 4.
Enter manager’s password (if option is enabled.) Press (1) key. Enter transaction number, press FUNC/ENTER.
5. The transaction number and type are displayed. If this is the correct transaction to be voided, press FUNC/ENTER. 6. Verify card type and total amount, press FUNC/ENTER. 7. Verify the transaction’s card number, press FUNC/ENTER. 8. Verify the expiration date and auth code, press FUNC/ENTER. 9. If displayed, verify employee number & ticket number, press FUNC/ENTER after each. 10. Verify that it is the correct transaction to be voided. Press FUNC/ENTER to continue with the void, or press CLEAR to cancel the void. 11. Transaction is now voided.
DAY DATE TIME PURCHASE 2. MGR PASSWORD 3. 1 = VOID 4. VOID ENTER TRAN # 5. TRAN 123 FOLLOWS #123 SALE 6. VISA $$$$$.$$ 7. 1234567890123456 8. EXP = MM/YY 123456 9. EMPLOYEE = 123456 TICKET = 123 10. VOID TRAN #123 PROCESSING… PRT RECEIPT 1=Y 11. TRAN #123 VOIDED
BATCH TERMINAL (end of day settlement) ACTION
TERMINAL DISPLAY
1.
Print batch report by pressing FUNC/ENTER and (6).
1.
2. 3.
Press FUNC/ENTER to review batch. Batch Transaction count and balance display; press FUNC/ENTER. Transaction #, transaction type and approval code display; Press FUNC/ENTER.
2. TRN = ### $$$$. $$ 3. ## SALE AAAAAAA 4.
12345##########
Credit car account # displays: press FUNC/ENTER
5.
$$$$$$. $$
Transaction amount displays; press FUNC/ENTER to view next transaction Or press CLEAR to exit. SETTLEMENT OR END OF DAY BATCH
6.
IDDLE PROMPT
7. 8. 9. 10.
7. 8. 9. 10.
ENTER PASSWORD TRANSMITTING APPROVE $$$$. $$ IDLE PROMPT
4. 5. 6.
Press key (6). Key in Password 166831. Press FUNC/ENTER. No action while terminal transmits batch. Settlement amount accepted; press FUNC/ENTER to return to Idle prompt.
REVIEW BATCH ?
COMMUNICATION ERROR MESSAGES 1. The terminal has not correctly received the host’s information. 2. The host has not correctly received the terminal’s information. 3. The terminal has been disconnected from the host before the transaction communication has been completed. 4. The terminal has lost communication with the host, due to either the host hanging up or a problem with the signal strength or registration. 5. The call was either not answered by the host or the terminal received a busy signal. 6. The terminal did not receive the required information from the host within the specified timeout period. 7. The terminal did not receive a response from the host within the specified timeout period. 8. The terminal cannot dial out because the terminal’s line is in use. Check connections.
1. 2. 3.
BAD RX COMMUN BAD TX COMMUN HOST DISCONNECT
4.
LOST COMM W/HOST
5.
NO ANSWER
6.
NO ENQ FROM HOST
7.
NO RESP FROM HOST
8.
WAITING FOR LINE
1. 2.
BATCH IS FULL CARD NOT ALLOWED
3. 4.
NO CURRENT BATCH OUT OF MEMORY
TERMINAL RESPONSES 1. There is no more room to store transactions. The batch must be settled. 2. The credit card number indicates that the card type is not allowed by this terminal. 3. There are no transactions stored in the terminal. 4. The terminal has depleted the amount of memory available for storing transactions. Settle the terminal immediately.
