Week2 Slides

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Bliss Sawyer’s Realtor Marketing Class Increase your Realtor referrals Jan 12 – You can do it! Jan 19 – It’s all about the marketing Jan 26 – Wash, rinse and repeat (business) Feb 2 – Maintaining long-term referral relationships

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6 Week Realtor Class Week 2 – January 19, 2010

Building on a Foundation Presenter: Bliss Sawyer

Bliss Email: [email protected]

Bliss Phone: 806-577-3937

Marketing Blog: www.blisssawyer.typepad.com Check-in daily for motivation and ideas!

Week 1 Review- please take survey 3 things to improve brand, image and reputation Core group of Realtors Fill out Realtor contact list throughout week Contact core group at least 2x Contact larger group at least 1x

Organize database to include other Realtors as a

sub-group Use Daily Action Sheet EACH DAY

Realtor Issues  Business is down

 Homes tougher to sell  Buyers harder to qualify

Realtor Needs  Business planning  Marketing  Partnerships  Sales skills

 Training  Systems

Building your Foundation (of Realtors)

 Find Realtors that are doing

transactions  Approach with confidence  Build your credibility through likeability and performance

Where do you find new Realtors?  Drop into Open Houses  Home tours Make it fun  Networking – get involved

& be visible!  Your neighborhood  Listing Agents

Marketing Tips  Do the unexpected  Donuts are great if….  Attitude is everything  Remember, there are always more

Realtors than lenders  Book recommendation: The Ultimate Sales Machine by Chet Holmes

Marketing Ideas  Value of Time Letter I value your time and business! That is why I’ve enclosed $5.00 for 3 minutes of your time to read this letter. My name is Bliss Sawyer and I want to help your business grow. Taped crisp, new $5 (or #2 bill for 2 minutes) If keeping customers happy is as important to you as it is to us, send your next clients our way and we will prove the difference. At ABC Mortgage your satisfaction is a top priority. If we are treating you with superior service, you know your buyers will receive the same. Since you referred us, this makes you the hero of the transaction!

You just said they are worth $100 or $60 an hour!

Using the Phone  Look for opportunities to use the phone  Introductions  Status updates  Breaking industry news  Helps for their business  Be Positive  Stay away from the “Ain’t it awful club”  Be confident, not arrogant  Remember: Pigheaded discipline and

determnation!

What to talk about?  Market and rate conditions  Their business

 Questions makes it about them  What has been your biggest struggle this past year?  What is your biggest complaint about loan officers?  What do you look for in a mortgage partner?  How important to you is a relationship with a trusted loan officer?

How to respond after questions:  Never bash another loan officer or company  Explain your philosophy: “My primary goal is to see not only you, but each of your clients completely satisfied. This means a quick closing with communication throughout the transaction. I want you earning your full potential and not wasting time with buyers that can’t buy. I take the worry out so you can spend your time finding new business.”

 Take it to the next level Lunch Permission to email

Phone Messages  Weekly script for voice mail Realtors not currently sending you business: “Hi Tim, this is Bliss Sawyer with ABC Mortgage, I wanted to let you know I am available this weekend if you are unable to get a hold of your current lender. You and your buyers can reach me all weekend at 123-4567 with any financing questions. Have a great day!” Add in a brief sentence on current rates or the market. Modify for Monday if you don’t want to tie up your weekend. Make it more personal if they do send you business.

Drop-Ins  Always have a purpose  Drop off Value of time letter  Information Marketing Industry news  Give them something to offer their database What is your name worth flyer

 Books

E-mail Marketing  Great for larger group of Realtors  Be careful if using an outsourced system

 KISS  Vary type of email, date and time Industry changes Marketing tips Funny stuff

Your Tasks!  Get Visible. Bulk up core group of

Realtors  Value of time letter to Realtors that don’t know you  Phone contact with each Realtor  Use questions to initiate conversation.

 Drop in to at least 3 Realtors  Email to larger group  Use Realtor Tracking Form & Daily

Action Sheet

Wrap up  Questions?  Class resource page: http://mortgage.velma.com/Coaching/RealtorClass.aspx

 Schedule – Jan 12 – You can do it! – Jan 19 – It’s all about the marketing – Jan 26 – Wash, rinse and repeat (business) – Feb 2 – Maintaining long-term referral relationships