What he is looking for: He is looking for a role ...
What he is looking for: He is looking for a role that offers challenges as an Engineer in dynamic-forward thinking operations environments that emphasize highly on DevOps methodologies. Where he can add value, be valued for what the team as a whole achieves together and have fun along the way. Areas of expertise and Key skills Global Network/Service Operations, Data Centers, Monitoring, Automation, Deployments, Linux, Scripting. IT COMPETENCY:
Operating systems: Databases: Languages/Scritping: Hardware: Other Tools:
Windows server 2003/8, Linux flavours and Solaris, SLES 11 MySQL, Oracle (Basic) FoxBASE+, Excel, postgres Perl/CGI, OO Perl, Java, Matlab, bash PC build-up, repair and Maintenance, Networking, Server administration LAMP, Git, Puppet, PowerPath, PureShare, Samba, HTML, XML, PHP, Ruby (basic)
CAREER HISTORY:
2006 – 2014 - Operations Tools Technical Lead A subject matter expert on the design and implementation of systems that perform Surveillance, Performance/Diagnostics functions for system, Network, Application and Service infrastructures. Key focus to improve and reduce delivery of deployments/releases by sharing code repositories with Eng using GIT and auto deploy quickly and effectively using Puppet.
Subject matter expert on the design and implementation of systems that perform Surveillance, Performance, and/or Diagnostics functions for Systems, Application or Service infrastructures with CA Wily /Netuitive The point of escalation for issues with the tool sets and systems reported by the NOC and other Operations Service groups Migration of our most critical and most common configs, files (Text, XML) and specific builds in to a centralised repository (GIT) for the department (Ops Tools) Streamlining global configurations in GIT mature to be automated by Puppet for continuous deployment Review KPI documents for soon-to-be-production services and the required Monitoring solutions and provide feedback Capacity planning of the Production Monitoring environments including working closely with architecture teams Track bugs with Vendors and chase fixes by providing logs and configuration files
Major Achievements: Award for key contribution of next generation monitoring Developed a custom monitoring agent for “monitoring of monitoring” off our global To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
CA Wily environments present in 11 different Data Centres into a centralised end point which was written in Perl Initiated the Key Performance Indicators to NOC actions list wiki by working with service teams and the alerts they required to monitor their service Award for collaboration with NTW lead to streamline Network discoveries much more efficiently
- Operations Tools Specialist 2010 – 2012 Part of a small Global team of IT professionals responsible for the deployment, maintenance, and support of the Monitoring infrastructure and tool sets in the Operations environment. Tools sets include: CA Wily, SMARTS, Netuitive, eHealth, jump boxes, and internally developed tools/scripts using Perl, bash, php, ruby, MySQL
Provide technical/operational on call support for the Global NOCs and other service teams for incidents affecting the service Support Operational incidents by attending bridges and providing immediate support/resolution Conduct post-incident review of problems, implement lessons learnt during post incident meetings Maintain Integrity of the production monitoring environment, troubleshooting problems, and performing enhancements Write MOPs for changes/upgrades/decommissions/deployments to services/servers and performing those changes under scheduled maintenance tickets Work closely with internal resources both in fixing problems with internally-supported products and in ensuring these fixes are delivered to customers Assist with custom monitoring for teams that need extra levels of alerting Documentation and wiki updates to share and spread knowledge and to ease training
Major Achievements: Worked with key senior members of service teams to identify a syslog-ng config missetting which plagued production monitoring. Issue of a Java agent disconnect resolved. Decommissioned a series of in-house legacy tools ( postgress backend with a CGI front end that collected data from thousands of agents) that were the standard for many years in monitoring of BIS Email and BIS Browsing Key involvement in the Deployments the largest CA Wily Clusters in the world into multiple Data Centre globally Internal award for key collaboration for a major monitoring issue for the US Relay service. Provided substantial out of hours support - Network Operations Centre Administrator 2007 – 2010 Part of a shift team working on a rotational basis providing 24/7support within a Linux and Windows environment, promptly reacting to any system/infrastructure issues and resolve as needed or escalated to Engineering teams for support Major Achievement:
To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
Innovation award for developing a Tool for reporting of change tickets – written in Perl/CGI - Network Communications Administrator 2006 - 2007 Part of the Global NOC Communications team that tracked, reported incidents/maintenances both Internally and Externally. Fast to respond to service outages within strict SLAs to quickly categorise the problems and initiate resolution protocols Major Achievement: Dedication award from Peers Data Centre Analyst 2001 – 2006 Part of a team that ensured the availability of core systems and performed routine maintenance activities across a 24 hour cycle. Collated data from a number of sources, administering various databases and producing data files for other consumer departments
EDUCATION & QUALIFICATIONS
Msc Bionformatics Pass with Merit Distinctions in Java and Perl modules. Distinction in Project
2004-2005
Bsc Microbiology 2:2 with Honours
1997-2000
A-level’s:
1994-1997
Biology; Chemistry; Psychology
GCSE’s: 1989-1994 9 GCSE’s including Maths, double Science and English Other: Puppet/Git training Netuitive 5.5 Integration Training ITIL foundation V3 SUSE Linux Admin Programming Perl (DTP-250) First Aid At Work
Internal Internal Internal Internal External (QA-IT) Nuco Training Ltd
Sept 2012 Mar 2012 Feb 2011 Aug 2009 Oct 2008 Feb 2006
To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
Operating systems: Databases: Languages/Scritping: Hardware: Other Tools:
Windows server 2003/8, Linux flavours and Solaris, SLES 11 MySQL, Oracle (Basic) FoxBASE+, Excel, postgres Perl/CGI, OO Perl, Java, Matlab, bash PC build-up, repair and Maintenance, Networking, Server administration LAMP, Git, Puppet, PowerPath, PureShare, Samba, HTML, XML, PHP, Ruby (basic)
CAREER HISTORY:
2006 – 2014 - Operations Tools Technical Lead A subject matter expert on the design and implementation of systems that perform Surveillance, Performance/Diagnostics functions for system, Network, Application and Service infrastructures. Key focus to improve and reduce delivery of deployments/releases by sharing code repositories with Eng using GIT and auto deploy quickly and effectively using Puppet.
Subject matter expert on the design and implementation of systems that perform Surveillance, Performance, and/or Diagnostics functions for Systems, Application or Service infrastructures with CA Wily /Netuitive The point of escalation for issues with the tool sets and systems reported by the NOC and other Operations Service groups Migration of our most critical and most common configs, files (Text, XML) and specific builds in to a centralised repository (GIT) for the department (Ops Tools) Streamlining global configurations in GIT mature to be automated by Puppet for continuous deployment Review KPI documents for soon-to-be-production services and the required Monitoring solutions and provide feedback Capacity planning of the Production Monitoring environments including working closely with architecture teams Track bugs with Vendors and chase fixes by providing logs and configuration files
Major Achievements: Award for key contribution of next generation monitoring Developed a custom monitoring agent for “monitoring of monitoring” off our global To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
CA Wily environments present in 11 different Data Centres into a centralised end point which was written in Perl Initiated the Key Performance Indicators to NOC actions list wiki by working with service teams and the alerts they required to monitor their service Award for collaboration with NTW lead to streamline Network discoveries much more efficiently
- Operations Tools Specialist 2010 – 2012 Part of a small Global team of IT professionals responsible for the deployment, maintenance, and support of the Monitoring infrastructure and tool sets in the Operations environment. Tools sets include: CA Wily, SMARTS, Netuitive, eHealth, jump boxes, and internally developed tools/scripts using Perl, bash, php, ruby, MySQL
Provide technical/operational on call support for the Global NOCs and other service teams for incidents affecting the service Support Operational incidents by attending bridges and providing immediate support/resolution Conduct post-incident review of problems, implement lessons learnt during post incident meetings Maintain Integrity of the production monitoring environment, troubleshooting problems, and performing enhancements Write MOPs for changes/upgrades/decommissions/deployments to services/servers and performing those changes under scheduled maintenance tickets Work closely with internal resources both in fixing problems with internally-supported products and in ensuring these fixes are delivered to customers Assist with custom monitoring for teams that need extra levels of alerting Documentation and wiki updates to share and spread knowledge and to ease training
Major Achievements: Worked with key senior members of service teams to identify a syslog-ng config missetting which plagued production monitoring. Issue of a Java agent disconnect resolved. Decommissioned a series of in-house legacy tools ( postgress backend with a CGI front end that collected data from thousands of agents) that were the standard for many years in monitoring of BIS Email and BIS Browsing Key involvement in the Deployments the largest CA Wily Clusters in the world into multiple Data Centre globally Internal award for key collaboration for a major monitoring issue for the US Relay service. Provided substantial out of hours support - Network Operations Centre Administrator 2007 – 2010 Part of a shift team working on a rotational basis providing 24/7support within a Linux and Windows environment, promptly reacting to any system/infrastructure issues and resolve as needed or escalated to Engineering teams for support Major Achievement:
To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
Innovation award for developing a Tool for reporting of change tickets – written in Perl/CGI - Network Communications Administrator 2006 - 2007 Part of the Global NOC Communications team that tracked, reported incidents/maintenances both Internally and Externally. Fast to respond to service outages within strict SLAs to quickly categorise the problems and initiate resolution protocols Major Achievement: Dedication award from Peers Data Centre Analyst 2001 – 2006 Part of a team that ensured the availability of core systems and performed routine maintenance activities across a 24 hour cycle. Collated data from a number of sources, administering various databases and producing data files for other consumer departments
EDUCATION & QUALIFICATIONS
Msc Bionformatics Pass with Merit Distinctions in Java and Perl modules. Distinction in Project
2004-2005
Bsc Microbiology 2:2 with Honours
1997-2000
A-level’s:
1994-1997
Biology; Chemistry; Psychology
GCSE’s: 1989-1994 9 GCSE’s including Maths, double Science and English Other: Puppet/Git training Netuitive 5.5 Integration Training ITIL foundation V3 SUSE Linux Admin Programming Perl (DTP-250) First Aid At Work
Internal Internal Internal Internal External (QA-IT) Nuco Training Ltd
Sept 2012 Mar 2012 Feb 2011 Aug 2009 Oct 2008 Feb 2006
To discuss the above CV please contact Kyle Probert – 02079474985 Clear Edge Consulting
