AACRAO 2010 AACRAO 2010

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AACRAO 2010 - New Orleans

INCREASING ACCESSIBILTY: LESSONS LEARNED IN RETAINING SPECIAL POPULATION STUDENTS IN CANADA Susan Gottheil, Mount Royal University Clayton Smith, University of Windsor

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Topics ¾ Introduction ¾ Who are the Underserved Populations? ¾ The Strategic Enrolment Management (SEM) Framework ¾ Barriers to Access & Attrition Factors ¾ Lessons Learned ¾ Canadian Best Practices

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Overview ¾ In Canada, changing demographics & increased competition, as well as social values based on equity, have sharpened efforts to increase PSE participation rates of youth from under-represented/ under-served groups ¾ Despite having the highest level of educational attainment among OECD countries, Canada appears to have made littl process on narrowing little i “access “ gaps”” ¾ Provincial governments are funding a variety of targeted initiatives ¾ Holistic retention programs & planning are not well-

developed at most institutions Access to and success in PSE has become an important public issue © Gottheil/Smith

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Underserved/Underrepresented Populations

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Low-Income/First Generation Students ¾ 58.5% of 18-24 year olds from families earning < $25,000 participated in PSE in 2006, compared to 80.9% of youth of same age from families with an income over $100,000 (Canadian Council on Learning) ¾ Parental education & birth place (& not parental income) key driver of PSE participation in general & university in particular (Finnie & Mueller, 2008) ¾ 81% of 18 to 24 year olds whose parents have a university education participate in PSE, compared to 53% for young people whose parents didn’t go past high school (CMSF) © Gottheil/Smith

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First Generation Students (cont’d) ¾ About half not involved in extra curricular activities (NSSE 2008) ¾ Less likely than peers to earn degrees degrees, even when differences in high-school preparation taken into account (College Board)

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Note: Immigrants in Canada ¾ Canadian experience different than that of Europe & U.S. ¾ First & second generation immigrants more likely to attend PSE than non-immigrant youth • Differences driven principally by higher university

participation rates than by college attendance • Patterns vary a great deal by source country (Asian,

African groups doing most favourably) • Also differences in province of residence, urban vs.

rural residency, parents’ educational levels, parental aspirations (Finnie & Mueller, 2009)

¾ Explanation: Canadian immigration policy © Gottheil/Smith

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Aboriginal Canadians ¾ 3.8% of the Canadian population (2006 Census) • 62% North American Indian, 30% Métis, 5% Inuit • 1,123 communities and close to a dozen language families

¾ More than 70% living off reserves (54% in cities) ¾ Much younger than Canadian population as a whole • Almost half under 25

(2006 Census)

¾ Fastest growing segment of Canadian population

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Aboriginal Canadians (cont’d) ¾ Among 20-24 year olds, 40.3% have not completed high school vs. 12.5% in non-Aboriginal population (2006 Census)

¾ By age 20, non-Aboriginal youth 3X more likely than Aboriginal youth to be in PSE (Baldwin & Parkin, Parkin 2007) ¾ Dropout and attrition 33-56% higher (depending upon age of student) than among general student population (Parkin & Baldwin, 2009) ¾ 7.7% have a university credential vs. 23.4% of nonAboriginal population (2006 Census) © Gottheil/Smith

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Francophone Population ¾ Recent Quebec study: English-speaking young adults 2x as likely as francophone peers to see university degree as key to success (40% vs 20%) • Less likely to complete high school • Less likely to have university degrees

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The SEM Framework

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Enrolment Management Enrollment management is an organizational concept and a systematic set of activities designed to enable educational institutions to exert more influence over their student enrollments. Organized by strategic planning and supported by institutional research, enrollment management activities concern student college choice, transition to college, student attrition and retention, and student outcomes. These processes are studied to guide institutional practices in the areas of new student recruitment and financial aid, student support services, curriculum development and other academic areas that affect enrollments, student persistence and student outcomes from college. - Don Hossler, 1990

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The Student Success Continuum ¾ Traditional Enrolment Perspective

Recruitment/ Marketing

Orientation

Classroom Experience

Co-curricular S Support t

Student’s College Career Admission

Financial Support

Academic Support

Attain Degree/Goal

Retention

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The Student Success Continuum ¾ The SEM Perspective

Recruitment/ Marketing

Classroom Experience

Orientation

Co-curricular Support

Attain Degree/Goal

Student’s College Career Admission

Financial Support

Academic Support

Retention

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Barriers to Access ¾ Financial • Tuition, fees & cost of living • Debt aversion

¾ Academic • Low high school grades grades, knowledge of educational

requirements, wrong course prerequisites, high dropout rate • Lack of preparation (hard & soft skills); quality of local high

schools • Gaps in training and certification

¾ Geographic • Distance, costs of travel

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Barriers to Access (cont’d) ¾ Language & literacy ¾ Family & community: Lack of role models • Note: Some ethnic groups have considerably higher

educational aspirations for their children than others

¾ Enforced cultural assimilation and legacy of residential school system for Aboriginal students ¾ Aspirational • Lack of interest/motivation • PSE not considered necessary (for job, life) • Lack of information about PSE benefits • Lack of support from teachers & guidance counsellors © Gottheil/Smith

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Barriers to Access (cont’d) ¾ Self-esteem and self-confidence ¾ Institutional • Programs don’t respond to needs, interests • Unknown environment • Admission criteria and complexity of admission procedures • Lack of information • Counseling structure

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Attrition Factors ¾ Academic preparation and performance • Contributes to lack of engagement, motivation • Questioning of abilities, confidence

¾ Financial support, student debt, cost of education ¾ Family and work responsibilities ¾ Language proficiency

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Attrition Factors (cont’d) ¾ Low level of educational aspiration/motivation; uncertain or misdirected goals/expectations ¾ Well-being • Isolation • Stress • Lack of understanding of culture, racist attitudes on campus

¾ Social/Family/Community support ¾ Engagement

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Conclusion ¾ Web of barriers to access & success interact with & compound one another • Unmet financial need • Inadequate academic preparation, motivation &

direction • Insufficient information, guidance & encouragement

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Lessons Learned: Increasing Retention within the SEM Framework

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Lesson #1 ¾ Access and success should not be targeted in isolation: the barriers/obstacles are the same • Placing too much emphasis on access can be

problematic if students don don’tt persevere

¾ Remember the comprehensive SEM framework

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Lesson #2 ¾ Provision of money (even need-based aid) isn’t enough ¾ Financial barriers to PSE participation compounded by other factorsfactors academic performance, individual behaviour, environmental conditions ¾ Need a holistic & integrated approach that is culturally responsive & attends to range of needs- academic, social, emotional, financial © Gottheil/Smith

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Lesson #3 ¾ Special population students have different needs from traditional students – the funnel & student life cycle experience is different for different students ¾R Retention t ti strategies t t i need d to t be b customized t i d to t meet the needs of each special population group ¾ But remember don’t stereotype, people from the same group are often/also diverse based on SES, age, individual experiences, etc. © Gottheil/Smith

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Lesson #4 ¾ There’s a need for both specialized/targeted programs & integration of under-represented groups into regular programming • The latter requires outreach, cultural sensitivity & awareness

of specific historical, economic & social barriers faced by special spec a populations popu at o s

¾ We need to create connectivity between our FYE programs & campus programs/services targeted to specific groups • Importance of entire campus community working together to

support under-served populations & make them feel part of our communities

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Lesson #5 ¾ Need longer term resource commitment/strategies to have impact on both access and retention/student success ¾ Need to work with communities communities, provide role models & mentorship opportunities, ensure adequate information ¾ Support services must take into account student needs, academic pressures, family concerns & work commitments

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Lesson #6 ¾ Assessment is key but … data is often difficult to come by • Targeted communities sometimes are reluctant to self-

identify - Makes it hard to set goals g • Difficult to assess what barriers may be and whether

targeted programs and initiatives are successful

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Student Retention: Best Practice Programs

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Elements of Best Practices ¾ Early intervention ¾ Bridging/Transition program ¾ Development of a cohort with peer support ¾ Financial aid ¾ Connection to community role models & mentorship © Gottheil/Smith

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Elements of Best Practices (Cont.) ¾ Faculty/staff as coach or mentor ¾ Attention to special population needs and integration into the wider campus community ¾ Holistic student life cycle approach addressing academic, social, emotional & financial needs

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Pathways to Education ¾ Started in Toronto’s Regent Park in 2001, now in 6 Canadian communities & given $20M in recent 2010 federal budget • Integrated academic, social, financial & advocacy

support to at-risk students through community-based initiatives • Tackles low ambition and low marks, builds positive

self-image • Provides mentors and tutors from Grade 9 on and

$4,000 bursary on high school graduation (“learning accounts”)

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Pathways to Education (Cont.) ¾ Results: • Dropout rates fell from 23%-58% in different sites • Teen pregnancies and crime rate plummeted • College and university enrolment almost doubled - 80% of graduates from Pathway’s original site in Regent’s Park have gone on to PSE (2009)

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Foundations for Success ¾ Offers case-managed support services & financial incentives to students at 3 Ontario colleges (Seneca, Mohawk & Confederation) • Assesses students after admission but before begin, identifying

those that would benefit from academic tutoring, peer p & career counselling g mentorship • Students more likely to make use of relevant support services

than those in control group • Highest impact when matched with (small) financial bursary • Has led to 6.4% increase in student retention • Project specifically benefited low-income students, ESL

students, students entering with low (under 65%) high school grades, & women

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Future to Discover ¾ Pilot project targeting low-income + 1st generation students in Manitoba & New Brunswick • addressing career indecision, lack of interest in

PSE & financial concerns. ¾ Explore Your Horizons: offers students enhanced career planning & info about PSE programs & their costs & benefits early in h.s. years • Engages parents as allies & existing PSE

students as role models

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Future to Discover (cont.) ¾ Learning Accounts: in early h.s. promises nonrepayable financial aid (up to $8K) to students from low-income families should they pursue PSE ¾ Aims to increase high school students chances of: • graduating from h.s. • enrolling in PSE • persisting in PSE (ie. completing 1st year) • graduating from a PSE program

¾ Interim report indicates significant increase in interest in PSE studies © Gottheil/Smith

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Lethbridge College: First Nations, Métis and Inuit (FNMI) Transition Program ¾ Provides 12 students with a $12,000 scholarship to aid with finances ¾ Provides P id 3 steps t to t aid id in i transition t iti •

Course on introduction to college life (August)



Additional course in 1st term on skills and attitudes needed for college success



Class on leadership skills (January)

¾ Spiritual support from elders; help from mentors and advisors © Gottheil/Smith

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Fisher River First Nation (Manitoba) ¾ Implemented a 9-month transition program for all students who want band to fund PSE •

Aim is to reduce drop-out rate



Course focuses on life skills, academic upgrading & career counseling



Students spend time in Winnipeg to prepare for transition to urban living

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LE, NONET – University of Victoria ¾ Salish for “success after many hardships” ¾ Recognition that improved outcomes for Aboriginal students necessitates institutional change in cultures & practices “to create a more respectful & culturally safe environment” ¾ Suite of services •

Bursary program



Peer mentoring program (linking students to university $ Aboriginal community & services)



Research apprenticeship program



Community internship program



Staff & faculty cultural training seminar

¾ Preliminary results: increase in persistence rates, student engagement & Aboriginal self-identity © Gottheil/Smith

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University of Ottawa ¾ In Ontario, a “bilingual” university • 11, 600 Francophone students

¾ Has recently received $4M in provincial funds to: - increase course offerings; offer more services in French; & provide more scholarships & bursaries for Francophone students

¾ Hopes to also: • Increase retention rates in Ontario’s French language school

system • Recruit more Francophone students from across Canada • Increase number of qualified teachers to act as role models &

be ambassadors of Francophone culture © Gottheil/Smith

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And Some Other Strategies … ¾ Specialized academic programs/courses ¾ Delivering courses in communities/off campus ¾ Reserving seats in programs ¾ Programs for internationally trained professionals ¾ Bridging & transition programs ¾ Community partnerships & outreach ¾ Financial aid workshops ¾ Targeted bursaries, scholarships, & work-study programs ¾ Dedicated space on campus ¾ Residence/housing ¾ Supportive campus environment © Gottheil/Smith

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Discussion, Comments & Questions

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Contact Us @ Susan Gottheil

[email protected]

Clayton Smith

[email protected]

Canadian SEM Website: www.uwindsor.ca/sem

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