Creating a Staff Development Plan with Esri
Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather Roby
Agenda
•
Why Staff Development?
•
Change Management
•
Communicating Technology through Organization
•
3 ‘A’ Process
•
USDOT Staff Development Plan
Goals for this session
Walking away from this session, you will have an understanding of: 1.
The purpose of the Staff Development Planning Process
2.
How to implement a Staff Development Plan
3.
How to leverage a Staff Development Plan to communicate technology through your organization
People Your Brain Is Your Most Precious Natural Resource Some might say that your staff is your most valuable asset
Change Management Staff Development planning as a change facilitation tool
Skill Versus Will Matrix
High
Won’t
Does
Won’t
Can’t
SKILL Low
Low
High
WILL
Organizational Components of Change • Vision • Sponsorship • Stakeholder
Management
• Communications • Training • Reinforcement
Reactive versus Proactive
Reactive
Proactive
Just In Time Training will always be necessary; however, planning can reduce that!
Outcomes of a Staff Development Plan •
Staff attends the right training at the right time
•
Budget established for training
•
Projects are not delayed due to staff skills
•
Maximize training by coordinating with other depts.
•
Training benefit realized almost immediately with on the job tasks
Levels of Staff Development Planning
3. Enterprise 2. Project and Department 1.Individual
Applications of a GIS How does GIS technology support your mission?
Collect, organize, & exchange data
Transform Data into Actionable Information
Get information into and out of the field
Disseminate information where and when it is needed
Get feedback and make informed decisions
Exercise- 5 Patterns Put to Use In the following scenario, can you identify how the five common GIS patterns are used in an emergency situation?
East Coast Hurricane Scenario
Photos courtesy of FEMA News www.fema.gov
Staff Development Process
Alignment
Action
Analysis
Staff Development Process
Mission and Goals
Alignment
Applications of GIS
Categorize Roles
Exercise- What is your mission?
•
Take a minute to think about your organization’s mission.
•
Think OUTSIDE of GIS
Staff Development Process
Educational Resources
Analysis
Identify Delivery Method
Budget Planning
Staff Development Process
Execute Plan
Action Review Plan
Exercise- Aligning GIS Patterns, Roles, and Goals
•
Explore the relationship between GIS Patterns, GIS Goals, and the Roles that need to support them
•
Split into three groups
•
Attach the Pattern and Roles Cards to the appropriate GIS Goal in the USDOT Strategic Plan
•
Discuss your findings within the group – Did you find any interesting connections?
•
Spend 15 minutes completing this exercise
•
Read one sample all the way through – Pattern, Goal, Role
Safety: Improve public health and safety by reducing transportation related fatalities and injuries. “Improving safety is DOT’s top priority. Secretary Ray LaHood has urged all DOT employees to reinforce our safety culture in our daily work and to encourage our domestic and international partners, our stakeholders and the public to redouble their efforts to reduce transportation-related fatalities and injuries.” GIS Goal GIS Function 1. Use maps and visual representations to aid in · Data Management · Planning and Analysis the communication of transportation safety · Operational Awareness measures, issues and national/regional · Constituent Engagement promotional campaigns. 2. Improve transportation safety related planning · and collaboration with the use of visual · representations easily understood by Operating Administration teams, organizations, other agencies and the public.
Operational Awareness Constituent Engagement
3. Recommend transportation safety policy based on the collection and analysis of GIS data.
· ·
Data Management Planning and Analysis
4. Perform more efficient transportation related disaster recovery planning using GIS data
·
Operational Awareness
State of Good Repair: Ensure the U.S. proactively maintains it’s critical transportation infrastructure in a state of good repair. “Over the years, the U.S. has built one of the world’s most extensive and productive transportation systems, representing trillions of dollars of public and private investment. It is essential that we be good stewards and apply asset management principles proactively to maintain and modernize our critical infrastructure to maximize its productivity and performance and minimize full life cycle costs.” GIS Goal 1. Maintain inventories of geo-spatial transportation networks and facilities.
GIS Function ·
Data Management
2. Track the status, condition, and performance of transportation networks and facilities, including roads, bridges, rail lines, and waterways.
• • •
Data Management Field Activities Operational Awareness
3. Provide accurate reporting on the state of all transportation networks and facilities.
· ·
Data Management Planning and Analysis
4. Maintain awareness and make transportation infrastructure capital improvement recommendations and improvements based on Geographic data.
· · ·
Planning and Analysis Field Activities Operational Awareness
Economic Competitiveness: Promote transportation policies and investments that bring lasting and equitable economic benefits to the nation and its citizens. “Achieving the maximum net economic benefit from our transportation investments is essential in this period of economic hardship and difficult budget choices at the Federal, State, and local levels. DOT is committed to fostering policies and investments, including investment in the transportation workforce of the future that will produce the greatest economic benefit for the broadest number of citizens and businesses and will lay the groundwork for long-term economic growth and prosperity.”
GIS Goal
GIS Function
1. Use GIS technology for visualization, interpretation and analysis of transportation data to reveal relationships, trends, and cost savings opportunities.
· ·
Planning and Analysis Operational Awareness
2. Share information using maps, globes reports and charts that can be easily understood by laypersons.
· · ·
Planning and Analysis Operational Awareness Constituent Engagement
3. Optimize maintenance schedules and DOT fleet operations which will result in less fuel use, staff hours, and improved customer service.
· · · ·
Data Management Planning and Analysis Field Activities Operational Awareness
Livable Communities: Foster livable communities through place-based policies and investments that increase transportation choices and access to transportation services. “Fostering livable communities – places where transportation, housing and commercial development investments have been coordinated so that people have access to adequate, affordable and environmentally sustainable travel options – is a transformational policy shift for DOT. The President has made place-based policies like livable communities a key component of his domestic agenda and has challenged all Federal agencies to coordinate and innovate around this goal in an unprecedented way. To promote well-coordinated and sustainable development, DOT has formed an interagency partnership with the Department of Housing and Urban Development (HUD) and the Environmental Protection Agency (EPA).”
GIS Goal 1. Improve decisions related to route/corridor selection, transportation and city/regional transportation planning, conservation, disaster recovery and evacuation planning.
2. Provide improved communication to the public on the state of transportation networks and facilities to include improvements underway, weather and disaster related issues.
GIS Function · · ·
Operational Awareness Planning and Analysis Field Activities
· ·
Operational Awareness Constituent Engagement
USDOT Case Study The Big Picture Inputs and Tools Challenges and Solutions Benefits Recommendations
The Big Picture
Outcome
Agency Strategic Goals
Distinct mapping to illustrate the impact training has on Strategic Agency and GIS goals.
GIS Strategic Goals
Roles and Competencies Needed to Achieve Goals
Alignment
Training, Media, and Development Opportunities
Inputs and Tools 1 Agency Strategic Plan
GIS Strategic Goals
Central Liaison
4
5
6
Confirm Stakeholders & Audience
7
Analysis
3
2
Skills Survey
Annual Funding Across Enterprise
8
Enterprise License Agreement
Intranet Web Development Resource
Challenges and Solutions Challenges
Solutions
Communication Silos
• Central Resource • Involve Leadership
Audience Identification
• Distribution Lists • Electronic Skills Assessment
Increasing Awareness
• Virtualize Staff Development Plan • Plan and Coordinate Courses via LMS
Budget Constraints/ Resources
• • • • •
Use Virtual ILT and WBT Class Minimums and Penalties for No Shows Use Individual Training Budgets for Courses Familiarize Yourself with ELA Participate in Free Education Sessions and Solicit Books
Benefits Competencies Defined by Role
Training Mapped by Role
Performance Management
Collaborate to Plan and Deploy Training Across Organization
Train More Options to Train Access to Free Formal and Employees with all Employees Informal Training Fewer Dollars
Established GIS Goals
GIS Help Meet Organizational Goals with GIS
Accountability
Staff Development Plan
A Tool to Optimize Staff Potential Successful with Executive Sponsorship
Effective When Partnering with Esri
Next Steps
1
Identify your executive sponsor and key stakeholders
2
Schedule a meeting with your Training Consultant
Don’t Miss These Attractions
In the GIS Solutions EXPO •
Exhibitors
•
I am GIS Photo Booth & Trading Cards
•
Hands-On Learning & Coaching Labs
•
Design Studio
•
Spatial Outlet
•
Esri Showcase
•
GIS Technical & Extended Support
•
2 Demo theaters
•
Drinks & snacks
Tuesday Evening Reception
Smithsonian American Art Museum and National Portrait Gallery 6:30 PM–9:30 PM •
Walking distance from convention center
•
Conference Badge needed for reception
•
Coat check available in courtyard
•
Serving hot hors d’oeuvres and beverages
Wednesday Closing Session
Closing and Hosted Lunch 11:30 AM–1:30 PM •
Ballrooms A–C, Third Level
•
Join conference attendees for lunch and closing session
•
Closing Speaker Todd Park, U.S. CTO
•
Wrap-up and request for feedback with Jack Dangermond.
Upcoming Events esri.com/events
Date
Event
Location
March 21, 2013
MeetUp – ArcGIS Platform
Washington, DC
April 18, 2013
MeetUp – Location Analytics
Washington, DC
March 23–26, 2013
Esri Partner Conference
Palm Springs, CA
March 25–28, 2013
Esri Developer Summit
Palm Springs, CA
July 6–9, 2013
Esri National Security Summit
San Diego, CA
July 8–12, 2013
Esri International User Conference
San Diego, CA
Andrew Sandifer | Training Sales Consultant Esri Educational Services [email protected]
Dave Schneider | Training Sales Consultant Esri Educational Services [email protected]| @DaveGeoWxGuy
Kelly Auman | Training Sales Specialist Esri Educational Services [email protected]
Thank You Please complete a session evaluation form. #FedGIS
Agenda
•
Why Staff Development?
•
Change Management
•
Communicating Technology through Organization
•
3 ‘A’ Process
•
USDOT Staff Development Plan
Goals for this session
Walking away from this session, you will have an understanding of: 1.
The purpose of the Staff Development Planning Process
2.
How to implement a Staff Development Plan
3.
How to leverage a Staff Development Plan to communicate technology through your organization
People Your Brain Is Your Most Precious Natural Resource Some might say that your staff is your most valuable asset
Change Management Staff Development planning as a change facilitation tool
Skill Versus Will Matrix
High
Won’t
Does
Won’t
Can’t
SKILL Low
Low
High
WILL
Organizational Components of Change • Vision • Sponsorship • Stakeholder
Management
• Communications • Training • Reinforcement
Reactive versus Proactive
Reactive
Proactive
Just In Time Training will always be necessary; however, planning can reduce that!
Outcomes of a Staff Development Plan •
Staff attends the right training at the right time
•
Budget established for training
•
Projects are not delayed due to staff skills
•
Maximize training by coordinating with other depts.
•
Training benefit realized almost immediately with on the job tasks
Levels of Staff Development Planning
3. Enterprise 2. Project and Department 1.Individual
Applications of a GIS How does GIS technology support your mission?
Collect, organize, & exchange data
Transform Data into Actionable Information
Get information into and out of the field
Disseminate information where and when it is needed
Get feedback and make informed decisions
Exercise- 5 Patterns Put to Use In the following scenario, can you identify how the five common GIS patterns are used in an emergency situation?
East Coast Hurricane Scenario
Photos courtesy of FEMA News www.fema.gov
Staff Development Process
Alignment
Action
Analysis
Staff Development Process
Mission and Goals
Alignment
Applications of GIS
Categorize Roles
Exercise- What is your mission?
•
Take a minute to think about your organization’s mission.
•
Think OUTSIDE of GIS
Staff Development Process
Educational Resources
Analysis
Identify Delivery Method
Budget Planning
Staff Development Process
Execute Plan
Action Review Plan
Exercise- Aligning GIS Patterns, Roles, and Goals
•
Explore the relationship between GIS Patterns, GIS Goals, and the Roles that need to support them
•
Split into three groups
•
Attach the Pattern and Roles Cards to the appropriate GIS Goal in the USDOT Strategic Plan
•
Discuss your findings within the group – Did you find any interesting connections?
•
Spend 15 minutes completing this exercise
•
Read one sample all the way through – Pattern, Goal, Role
Safety: Improve public health and safety by reducing transportation related fatalities and injuries. “Improving safety is DOT’s top priority. Secretary Ray LaHood has urged all DOT employees to reinforce our safety culture in our daily work and to encourage our domestic and international partners, our stakeholders and the public to redouble their efforts to reduce transportation-related fatalities and injuries.” GIS Goal GIS Function 1. Use maps and visual representations to aid in · Data Management · Planning and Analysis the communication of transportation safety · Operational Awareness measures, issues and national/regional · Constituent Engagement promotional campaigns. 2. Improve transportation safety related planning · and collaboration with the use of visual · representations easily understood by Operating Administration teams, organizations, other agencies and the public.
Operational Awareness Constituent Engagement
3. Recommend transportation safety policy based on the collection and analysis of GIS data.
· ·
Data Management Planning and Analysis
4. Perform more efficient transportation related disaster recovery planning using GIS data
·
Operational Awareness
State of Good Repair: Ensure the U.S. proactively maintains it’s critical transportation infrastructure in a state of good repair. “Over the years, the U.S. has built one of the world’s most extensive and productive transportation systems, representing trillions of dollars of public and private investment. It is essential that we be good stewards and apply asset management principles proactively to maintain and modernize our critical infrastructure to maximize its productivity and performance and minimize full life cycle costs.” GIS Goal 1. Maintain inventories of geo-spatial transportation networks and facilities.
GIS Function ·
Data Management
2. Track the status, condition, and performance of transportation networks and facilities, including roads, bridges, rail lines, and waterways.
• • •
Data Management Field Activities Operational Awareness
3. Provide accurate reporting on the state of all transportation networks and facilities.
· ·
Data Management Planning and Analysis
4. Maintain awareness and make transportation infrastructure capital improvement recommendations and improvements based on Geographic data.
· · ·
Planning and Analysis Field Activities Operational Awareness
Economic Competitiveness: Promote transportation policies and investments that bring lasting and equitable economic benefits to the nation and its citizens. “Achieving the maximum net economic benefit from our transportation investments is essential in this period of economic hardship and difficult budget choices at the Federal, State, and local levels. DOT is committed to fostering policies and investments, including investment in the transportation workforce of the future that will produce the greatest economic benefit for the broadest number of citizens and businesses and will lay the groundwork for long-term economic growth and prosperity.”
GIS Goal
GIS Function
1. Use GIS technology for visualization, interpretation and analysis of transportation data to reveal relationships, trends, and cost savings opportunities.
· ·
Planning and Analysis Operational Awareness
2. Share information using maps, globes reports and charts that can be easily understood by laypersons.
· · ·
Planning and Analysis Operational Awareness Constituent Engagement
3. Optimize maintenance schedules and DOT fleet operations which will result in less fuel use, staff hours, and improved customer service.
· · · ·
Data Management Planning and Analysis Field Activities Operational Awareness
Livable Communities: Foster livable communities through place-based policies and investments that increase transportation choices and access to transportation services. “Fostering livable communities – places where transportation, housing and commercial development investments have been coordinated so that people have access to adequate, affordable and environmentally sustainable travel options – is a transformational policy shift for DOT. The President has made place-based policies like livable communities a key component of his domestic agenda and has challenged all Federal agencies to coordinate and innovate around this goal in an unprecedented way. To promote well-coordinated and sustainable development, DOT has formed an interagency partnership with the Department of Housing and Urban Development (HUD) and the Environmental Protection Agency (EPA).”
GIS Goal 1. Improve decisions related to route/corridor selection, transportation and city/regional transportation planning, conservation, disaster recovery and evacuation planning.
2. Provide improved communication to the public on the state of transportation networks and facilities to include improvements underway, weather and disaster related issues.
GIS Function · · ·
Operational Awareness Planning and Analysis Field Activities
· ·
Operational Awareness Constituent Engagement
USDOT Case Study The Big Picture Inputs and Tools Challenges and Solutions Benefits Recommendations
The Big Picture
Outcome
Agency Strategic Goals
Distinct mapping to illustrate the impact training has on Strategic Agency and GIS goals.
GIS Strategic Goals
Roles and Competencies Needed to Achieve Goals
Alignment
Training, Media, and Development Opportunities
Inputs and Tools 1 Agency Strategic Plan
GIS Strategic Goals
Central Liaison
4
5
6
Confirm Stakeholders & Audience
7
Analysis
3
2
Skills Survey
Annual Funding Across Enterprise
8
Enterprise License Agreement
Intranet Web Development Resource
Challenges and Solutions Challenges
Solutions
Communication Silos
• Central Resource • Involve Leadership
Audience Identification
• Distribution Lists • Electronic Skills Assessment
Increasing Awareness
• Virtualize Staff Development Plan • Plan and Coordinate Courses via LMS
Budget Constraints/ Resources
• • • • •
Use Virtual ILT and WBT Class Minimums and Penalties for No Shows Use Individual Training Budgets for Courses Familiarize Yourself with ELA Participate in Free Education Sessions and Solicit Books
Benefits Competencies Defined by Role
Training Mapped by Role
Performance Management
Collaborate to Plan and Deploy Training Across Organization
Train More Options to Train Access to Free Formal and Employees with all Employees Informal Training Fewer Dollars
Established GIS Goals
GIS Help Meet Organizational Goals with GIS
Accountability
Staff Development Plan
A Tool to Optimize Staff Potential Successful with Executive Sponsorship
Effective When Partnering with Esri
Next Steps
1
Identify your executive sponsor and key stakeholders
2
Schedule a meeting with your Training Consultant
Don’t Miss These Attractions
In the GIS Solutions EXPO •
Exhibitors
•
I am GIS Photo Booth & Trading Cards
•
Hands-On Learning & Coaching Labs
•
Design Studio
•
Spatial Outlet
•
Esri Showcase
•
GIS Technical & Extended Support
•
2 Demo theaters
•
Drinks & snacks
Tuesday Evening Reception
Smithsonian American Art Museum and National Portrait Gallery 6:30 PM–9:30 PM •
Walking distance from convention center
•
Conference Badge needed for reception
•
Coat check available in courtyard
•
Serving hot hors d’oeuvres and beverages
Wednesday Closing Session
Closing and Hosted Lunch 11:30 AM–1:30 PM •
Ballrooms A–C, Third Level
•
Join conference attendees for lunch and closing session
•
Closing Speaker Todd Park, U.S. CTO
•
Wrap-up and request for feedback with Jack Dangermond.
Upcoming Events esri.com/events
Date
Event
Location
March 21, 2013
MeetUp – ArcGIS Platform
Washington, DC
April 18, 2013
MeetUp – Location Analytics
Washington, DC
March 23–26, 2013
Esri Partner Conference
Palm Springs, CA
March 25–28, 2013
Esri Developer Summit
Palm Springs, CA
July 6–9, 2013
Esri National Security Summit
San Diego, CA
July 8–12, 2013
Esri International User Conference
San Diego, CA
Andrew Sandifer | Training Sales Consultant Esri Educational Services [email protected]
Dave Schneider | Training Sales Consultant Esri Educational Services [email protected]| @DaveGeoWxGuy
Kelly Auman | Training Sales Specialist Esri Educational Services [email protected]
Thank You Please complete a session evaluation form. #FedGIS
