DONOR RELATIONS COORDINATOR
DONOR RELATIONS COORDINATOR Job Description The Donor Relations Coordinator works closely with the Accounts Manager and Orphan Sponsorship Coordinator to maintain the finance functions of the organization. As a member of Finances, the Donor Relations Coordinator is responsible for processing and troubleshooting donations, producing receipts to donors and serving as face of organization with donors. The position requires working in conjunction with the Orphan Sponsorship Coordinator to maintain updated reports on orphan donor payments and update requests. Duties and Responsibilities
Coordinate w/ Orphan Sponsorship Coordinator on orphan payments received Inform donors who are sponsoring inactive orphans via sending letter in mail and follow up with how to direct their donation File original donation forms after processing Conduct quarterly assessment of OSP donors and orphan enrollment Assist OSP coordinator with day-to-day tasks for OSP. Regularly check [email protected] email. Respond individually or with pre-written templates Assist donors who call in to verify/add/change/remove any type of information from their record Handle phone and email communications with donors Processing mail and walk-in donations and entering on database Maintaining/updating Donor and mailing databases; remove & add names to lists Enter donations daily through Fundraiser program, ensuring accurate entries compliant with organizational protocol Receive Mail and Code the data in preparation for Data Entry Charge monthly credit card donations Coordinate the matching gift program: Set up accounts, file forms, notify donors of matching donations
PO Box 639, Worth, IL 60482 | P: 708.233.0555 | F: 708.233.0339 | Toll Free: 1.888.925.2887 | ZAKAT.ORG | [email protected] | Tax ID 36-4476244
Requirements 1. Minimum 1 year experience in administrative duties in office environment, preferably providing support to an executive level position. 2. Previous general bookkeeping experience and QuickBooks experience a plus. 3. Excellent computer skills necessary: MS Word, MS Excel. 4. Knowledge of billing systems and procedures a plus. 5. Database maintenance and preparation experience preferred. 6. Ability to exercise sound judgment, takes responsibility for meeting deadlines, and be a skilled problem solver. 7. Strong organizational skills and exceptional attention to detail are a must 8. Demonstrate responsiveness, tact, diplomacy, good judgment, and confidentiality in communications with all levels of staff, donors and volunteers. Environment 1. Position requires frequent and regular phone and computer use. 2. Workplace is smoke-free and drug-free environment. 3. Equal opportunity employer To Apply 1. Submit a cover letter describing your interest in this position, résumé, and salary requirements. Incomplete applications will not be considered. 2. Email applications to [email protected] with DONOR RELATIONS COORDINATOR–YOURLASTNAME in the subject line. 3. No phone calls will be accepted regarding this position.
PO Box 639, Worth, IL 60482 | P: 708.233.0555 | F: 708.233.0339 | Toll Free: 1.888.925.2887 | ZAKAT.ORG | [email protected] | Tax ID 36-4476244
Coordinate w/ Orphan Sponsorship Coordinator on orphan payments received Inform donors who are sponsoring inactive orphans via sending letter in mail and follow up with how to direct their donation File original donation forms after processing Conduct quarterly assessment of OSP donors and orphan enrollment Assist OSP coordinator with day-to-day tasks for OSP. Regularly check [email protected] email. Respond individually or with pre-written templates Assist donors who call in to verify/add/change/remove any type of information from their record Handle phone and email communications with donors Processing mail and walk-in donations and entering on database Maintaining/updating Donor and mailing databases; remove & add names to lists Enter donations daily through Fundraiser program, ensuring accurate entries compliant with organizational protocol Receive Mail and Code the data in preparation for Data Entry Charge monthly credit card donations Coordinate the matching gift program: Set up accounts, file forms, notify donors of matching donations
PO Box 639, Worth, IL 60482 | P: 708.233.0555 | F: 708.233.0339 | Toll Free: 1.888.925.2887 | ZAKAT.ORG | [email protected] | Tax ID 36-4476244
Requirements 1. Minimum 1 year experience in administrative duties in office environment, preferably providing support to an executive level position. 2. Previous general bookkeeping experience and QuickBooks experience a plus. 3. Excellent computer skills necessary: MS Word, MS Excel. 4. Knowledge of billing systems and procedures a plus. 5. Database maintenance and preparation experience preferred. 6. Ability to exercise sound judgment, takes responsibility for meeting deadlines, and be a skilled problem solver. 7. Strong organizational skills and exceptional attention to detail are a must 8. Demonstrate responsiveness, tact, diplomacy, good judgment, and confidentiality in communications with all levels of staff, donors and volunteers. Environment 1. Position requires frequent and regular phone and computer use. 2. Workplace is smoke-free and drug-free environment. 3. Equal opportunity employer To Apply 1. Submit a cover letter describing your interest in this position, résumé, and salary requirements. Incomplete applications will not be considered. 2. Email applications to [email protected] with DONOR RELATIONS COORDINATOR–YOURLASTNAME in the subject line. 3. No phone calls will be accepted regarding this position.
PO Box 639, Worth, IL 60482 | P: 708.233.0555 | F: 708.233.0339 | Toll Free: 1.888.925.2887 | ZAKAT.ORG | [email protected] | Tax ID 36-4476244
