Lua Insights Overview

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LUA FEATURE OVERVIEW: INSIGHTS

Intelligent Companies Put Data 
 and Insights to Work

Lua Insights allow leaders to engage with data to answer the toughest business questions, uncover patterns and pursue breakthrough ideas. Analytic data from Lua gives businesses clarity around how responsive and engaged employees are in their roles, allowing for optimization of the organization. LEVERAGING DATA

ANALYZING PATTERNS

IDENTIFYING TRENDS

User Engagement

Departments and Roles

Periods of Activity



• •

Diagnose a need to foster a stronger culture of awareness and responsiveness to reduce missed information Assess the impact of measures implemented to improve efficiency Gauge company effectiveness in critical situations or hotspots



• •

Take steps to break specific departmental silos and to encourage collaboration Boost ties between tiers of hierarchy Pinpoint and reward strong relationships

“Hyatt is a data driven company. With Insights, we use our Lua data to better understand how we operate and improve our team communication." getlua.com

• • • •

Optimize staffing schedules Match inventory with demand patterns Determine when managerial presence is required Plan promotions in lulls to boost sales

Eduard Torres
 Director of IT

LUA FEATURE OVERVIEW: INSIGHTS

Drive Strategic Change With Insights Each aspect of communication highlighted by Insights directly drives real actions to boost your organization’s effectiveness:

ENGAGEMENT

CROSS-DEPARTMENTAL INTERACTION

ACTIVITY HOTSPOTS

LEADERBOARDS

Which departments or roles are talking to each other, and how frequently?

How communicative and responsive are your employees?

Which months, days, and hours are busiest?

Which employees are the best communicators?

Why Communication Insights Matter

Maximize Efficiency

Break Down Silos

Anticipate Demand

Knowing how effective your staff are as communicators helps you to strengthen responsiveness to eliminate lost time and revenue.

Analyzing communication patterns is the definitive way of dismantling silos and bringing departments and staff closer together.

Being able to identify hotspots and lulls in activity provides a basis for dynamic staffing, inventory, and pricing decisions.

getlua.com