NADA Show 2018 Handout Guidelines
NADA Education Workshops Guide to Creating Effective Handouts Use this guide to assist in the design of your handouts for 60-minute educational workshops. It explains what content to include and how to best format for your students to locate information. The recommended page count is 20 pages or fewer.
Table of Contents How to Write Learning Objectives .................................................................................................. 2 Bloom’s Taxonomy Verbs ............................................................................................................... 3 What to Include in a Handout......................................................................................................... 4 Basics of a Good Handout ............................................................................................................... 5 How to Format Appropriately ......................................................................................................... 6 Importance of Consistency ............................................................................................................. 7 Use of Tables ................................................................................................................................... 8 Use of PowerPoint Slides as Handouts ........................................................................................... 9
How to Write Learning Objectives Tell participants what is expected of them by the end of the educational workshop. Learning objectives must: •
Be measurable, observable and specific.
•
Tell the attendees what they will learn by the end of the session.
•
Define WIIFM (What’s in it for me?). Learners will want to know why the content is relevant.
A learning objective has four parts. Follow this model to write one: 1. Upon completion of this education workshop, participants will be able to (accurately or effectively) … 2. Use a Bloom’s Taxonomy verb; see the following page for a list of Bloom’s Taxonomy Verbs. 3. Explain what the participants will do. 4. Explain why they will do it. Example: • At the end of this educational workshop, you will be able to accurately describe how to write a learning objective to inform the participants of the session expectations.
2
© National Automobile Dealers Association. All Rights Reserved.
Bloom’s Taxonomy Verbs Definitions
Knowledge
Comprehension
Application
Analysis
Synthesis
Evaluation
Bloom’s Definition
Remember previously learned information.
Demonstrate an understanding of the facts.
Apply knowledge to actual situations.
Break down objects or ideas into simpler parts and find evidence to support generalizations.
Compile component ideas into a new whole or propose alternative solutions.
Make and defend judgments based on internal evidence or external criteria.
Verbs
Arrange Define Describe Duplicate Identify Label List Match Memorize Name Order Outline Recognize Relate Recall Repeat Reproduce Select State
Classify Convert Defend Describe Discuss Distinguish Estimate Explain Express Extend Generalized Give example(s) Identify Indicate Infer Locate Paraphrase Predict Recognize Rewrite Review Select Summarize Translate
Apply Change Choose Compute Demonstrate Discover Dramatize Employ Illustrate Interpret Manipulate Modify Operate Practice Predict Prepare Produce Relate Schedule Show Sketch Solve Use Write
Analyze Appraise Break down Calculate Categorize Compare Contrast Criticize Diagram Differentiate Discriminate Distinguish Examine Experiment Identify Illustrate Infer Model Outline Point out Question Relate Select Separate Subdivide Test
Arrange Assemble Categorize Collect Combine Comply Compose Construct Create Design Develop Devise Explain Formulate Generate Plan Prepare Rearrange Reconstruct Relate Reorganize Revise Rewrite Set up Summarize Synthesize Tell Write
Appraise Argue Assess Attach Choose Compare Conclude Contrast Defend Describe Discriminate
© National Automobile Dealers Association. All Rights Reserved.
3
What to Include in a Handout It is imperative that our educational programs have handouts that support the presentations. Here are some key tips to follow: Dos
Don’ts
• Include only content that is discussed in the presentation. • Group or chunk information into main sections.
• Do not use only PowerPoint slides as a session handout. • Stay away from writing several large paragraphs of information.
How does this handout make you feel? Important Handout First Topic In this paragraph there are a lot of words and information. Content is not “chunked” and there is very little white space. Nothing stands out. What if there is very important information in this first paragraph? Your participants will probably overlook its importance. It looks like information overload and can be overwhelming to the learner. Don’t you agree that there is a more effective, cleaner way of conveying important information that will catch the participants’ attention and help them to understand? Second Topic This paragraph also has too many words. Words, words, words, words. Are you interested in reading this? I assume you have skimmed over the first paragraph and probably won’t finish reading this paragraph. There is just too much here. It looks like information overload and can be overwhelming to the learner. Don’t you agree there is a more effective, cleaner way of conveying important information that will catch the participants’ attention and help them to understand?
4
© National Automobile Dealers Association. All Rights Reserved.
Basics of a Good Handout Grouping content: It is imperative that topics are “chunked” into small, organized groups so the learner can easily find information.
Header blends into the body and too much content is crammed together.
Header is bold and stands apart and content is “chunked” into small groups.
Poorly Grouped Information
Well-Grouped Information
Notice how this information all runs together. There are no bullet points or spaces to separate the information into different sections. Would you agree that the reader is going to have a difficult time finding the main points of this handout? “Chunking”—or dividing—the content into groups sets apart all the main topics. It’s a clearer way to convey important information that will catch the participants’ attention and help them to understand.
•
Notice how this is grouped into smaller sections.
•
The use of bullet points sets this section apart from the others.
Group Topics Together There is plenty of white space between the header and the text. You will notice that the more important information is bulleted for a quick and easy read.
© National Automobile Dealers Association. All Rights Reserved.
5
How to Format Appropriately It is imperative that there is consistency throughout the handout. Dos
Don’ts
• Leave lots of white space! Allow ample spacing between sections, headers, etc.
• Don’t use multiple fonts. Use the Calibri font throughout the handout.
• Make all headers the same size, style and color. Bold contrast is noticed immediately.
• When using bullet points, avoid multiple styles since it looks disorganized.
• Use consistent spacing and alignment.
Picture and text are not aligned.
Poorly Aligned Handout
Well-Aligned Handout
This description of the picture does not align with the picture. This handout looks completely disorganized and sloppy. Nothing aligns. The header blends into the rest of the document. The spacing is irregular.
6
Picture and text are aligned.
This description of the picture is directly under the picture and lines up with the left side. The heading is bold and noticeable. It aligns with the picture and the caption underneath. The alignment makes the document appear organized.
© National Automobile Dealers Association. All Rights Reserved.
Importance of Consistency Use consistent style, spacing, fonts, hyphenation and bullet points to make the handout look organized and neat. Spell out numbers under 10 and use “percent” or “percentage” (not “%”), “versus” (not “vs.”), etc.
Lack of consistent bullet points gives a disorganized look.
Topic number one Subtopic number one Subtopic number two ∗ Subtopic number three Topic number two ∗ Subtopic number one Subtopic number two Topic number three Subtopic number one ⊗ Subtopic number two
Consistent use of the same bullet points and repetition of the same style give a well-organized look.
Topic Number One
Subtopic number one
Subtopic number two
Subtopic number three
Topic Number Two
Subtopic number one
Subtopic number two
Subtopic number three
Topic Number Three
Subtopic number one
Subtopic number two
Subtopic number three
© National Automobile Dealers Association. All Rights Reserved.
7
Use of Tables Tables or boxes create graphic organizers that help to make handouts coherent.
Without using a table, content appears to be floating.
Name Date Vehicle Description Vehicle Problems
With a table, content appears organized.
Name Date Vehicle Description Vehicle
Description of Problem
Other Comments
Other Comments
8
© National Automobile Dealers Association. All Rights Reserved.
Use of PowerPoint Slides as Handouts It is imperative that the handout is not simply a replica of the PowerPoint slides.
Using only PowerPoint slides.
Extracting the key information for a handout. Where Do the Numbers Come From?
Source Documents • The source of original accounting information • Primary written record of transaction Examples • Repair order • Cash receipt • Bill of sale
© National Automobile Dealers Association. All Rights Reserved.
9
Table of Contents How to Write Learning Objectives .................................................................................................. 2 Bloom’s Taxonomy Verbs ............................................................................................................... 3 What to Include in a Handout......................................................................................................... 4 Basics of a Good Handout ............................................................................................................... 5 How to Format Appropriately ......................................................................................................... 6 Importance of Consistency ............................................................................................................. 7 Use of Tables ................................................................................................................................... 8 Use of PowerPoint Slides as Handouts ........................................................................................... 9
How to Write Learning Objectives Tell participants what is expected of them by the end of the educational workshop. Learning objectives must: •
Be measurable, observable and specific.
•
Tell the attendees what they will learn by the end of the session.
•
Define WIIFM (What’s in it for me?). Learners will want to know why the content is relevant.
A learning objective has four parts. Follow this model to write one: 1. Upon completion of this education workshop, participants will be able to (accurately or effectively) … 2. Use a Bloom’s Taxonomy verb; see the following page for a list of Bloom’s Taxonomy Verbs. 3. Explain what the participants will do. 4. Explain why they will do it. Example: • At the end of this educational workshop, you will be able to accurately describe how to write a learning objective to inform the participants of the session expectations.
2
© National Automobile Dealers Association. All Rights Reserved.
Bloom’s Taxonomy Verbs Definitions
Knowledge
Comprehension
Application
Analysis
Synthesis
Evaluation
Bloom’s Definition
Remember previously learned information.
Demonstrate an understanding of the facts.
Apply knowledge to actual situations.
Break down objects or ideas into simpler parts and find evidence to support generalizations.
Compile component ideas into a new whole or propose alternative solutions.
Make and defend judgments based on internal evidence or external criteria.
Verbs
Arrange Define Describe Duplicate Identify Label List Match Memorize Name Order Outline Recognize Relate Recall Repeat Reproduce Select State
Classify Convert Defend Describe Discuss Distinguish Estimate Explain Express Extend Generalized Give example(s) Identify Indicate Infer Locate Paraphrase Predict Recognize Rewrite Review Select Summarize Translate
Apply Change Choose Compute Demonstrate Discover Dramatize Employ Illustrate Interpret Manipulate Modify Operate Practice Predict Prepare Produce Relate Schedule Show Sketch Solve Use Write
Analyze Appraise Break down Calculate Categorize Compare Contrast Criticize Diagram Differentiate Discriminate Distinguish Examine Experiment Identify Illustrate Infer Model Outline Point out Question Relate Select Separate Subdivide Test
Arrange Assemble Categorize Collect Combine Comply Compose Construct Create Design Develop Devise Explain Formulate Generate Plan Prepare Rearrange Reconstruct Relate Reorganize Revise Rewrite Set up Summarize Synthesize Tell Write
Appraise Argue Assess Attach Choose Compare Conclude Contrast Defend Describe Discriminate
© National Automobile Dealers Association. All Rights Reserved.
3
What to Include in a Handout It is imperative that our educational programs have handouts that support the presentations. Here are some key tips to follow: Dos
Don’ts
• Include only content that is discussed in the presentation. • Group or chunk information into main sections.
• Do not use only PowerPoint slides as a session handout. • Stay away from writing several large paragraphs of information.
How does this handout make you feel? Important Handout First Topic In this paragraph there are a lot of words and information. Content is not “chunked” and there is very little white space. Nothing stands out. What if there is very important information in this first paragraph? Your participants will probably overlook its importance. It looks like information overload and can be overwhelming to the learner. Don’t you agree that there is a more effective, cleaner way of conveying important information that will catch the participants’ attention and help them to understand? Second Topic This paragraph also has too many words. Words, words, words, words. Are you interested in reading this? I assume you have skimmed over the first paragraph and probably won’t finish reading this paragraph. There is just too much here. It looks like information overload and can be overwhelming to the learner. Don’t you agree there is a more effective, cleaner way of conveying important information that will catch the participants’ attention and help them to understand?
4
© National Automobile Dealers Association. All Rights Reserved.
Basics of a Good Handout Grouping content: It is imperative that topics are “chunked” into small, organized groups so the learner can easily find information.
Header blends into the body and too much content is crammed together.
Header is bold and stands apart and content is “chunked” into small groups.
Poorly Grouped Information
Well-Grouped Information
Notice how this information all runs together. There are no bullet points or spaces to separate the information into different sections. Would you agree that the reader is going to have a difficult time finding the main points of this handout? “Chunking”—or dividing—the content into groups sets apart all the main topics. It’s a clearer way to convey important information that will catch the participants’ attention and help them to understand.
•
Notice how this is grouped into smaller sections.
•
The use of bullet points sets this section apart from the others.
Group Topics Together There is plenty of white space between the header and the text. You will notice that the more important information is bulleted for a quick and easy read.
© National Automobile Dealers Association. All Rights Reserved.
5
How to Format Appropriately It is imperative that there is consistency throughout the handout. Dos
Don’ts
• Leave lots of white space! Allow ample spacing between sections, headers, etc.
• Don’t use multiple fonts. Use the Calibri font throughout the handout.
• Make all headers the same size, style and color. Bold contrast is noticed immediately.
• When using bullet points, avoid multiple styles since it looks disorganized.
• Use consistent spacing and alignment.
Picture and text are not aligned.
Poorly Aligned Handout
Well-Aligned Handout
This description of the picture does not align with the picture. This handout looks completely disorganized and sloppy. Nothing aligns. The header blends into the rest of the document. The spacing is irregular.
6
Picture and text are aligned.
This description of the picture is directly under the picture and lines up with the left side. The heading is bold and noticeable. It aligns with the picture and the caption underneath. The alignment makes the document appear organized.
© National Automobile Dealers Association. All Rights Reserved.
Importance of Consistency Use consistent style, spacing, fonts, hyphenation and bullet points to make the handout look organized and neat. Spell out numbers under 10 and use “percent” or “percentage” (not “%”), “versus” (not “vs.”), etc.
Lack of consistent bullet points gives a disorganized look.
Topic number one Subtopic number one Subtopic number two ∗ Subtopic number three Topic number two ∗ Subtopic number one Subtopic number two Topic number three Subtopic number one ⊗ Subtopic number two
Consistent use of the same bullet points and repetition of the same style give a well-organized look.
Topic Number One
Subtopic number one
Subtopic number two
Subtopic number three
Topic Number Two
Subtopic number one
Subtopic number two
Subtopic number three
Topic Number Three
Subtopic number one
Subtopic number two
Subtopic number three
© National Automobile Dealers Association. All Rights Reserved.
7
Use of Tables Tables or boxes create graphic organizers that help to make handouts coherent.
Without using a table, content appears to be floating.
Name Date Vehicle Description Vehicle Problems
With a table, content appears organized.
Name Date Vehicle Description Vehicle
Description of Problem
Other Comments
Other Comments
8
© National Automobile Dealers Association. All Rights Reserved.
Use of PowerPoint Slides as Handouts It is imperative that the handout is not simply a replica of the PowerPoint slides.
Using only PowerPoint slides.
Extracting the key information for a handout. Where Do the Numbers Come From?
Source Documents • The source of original accounting information • Primary written record of transaction Examples • Repair order • Cash receipt • Bill of sale
© National Automobile Dealers Association. All Rights Reserved.
9
