• “Retention of valuable employees is one of the most critical issues…in business…” not well studied • Nomadic work Nomadic work ‐ not well studied • Recruiting and training Recruiting and training ‐‐ difficult and costly
Population: Cirque du Soleil Touring Shows • 125 125‐‐150 Travelling Artists & Employees • 20 20‐‐30 Accompanying Family Members • 75 75‐‐150 Locals Hired in Each City Visited
Most Cited Retention Themes: Social Bonding “Having a small community on the road that you consider a very tight knit family, and friends”
Mixed Methods: Oral Histories Exit Survey
“The younger ones didn’t respect us because … we didn’t respect them” “It’s not a stable environment, …you will die a lonely old man”
Lifestyle “Exciting… the travel… going from city to city …being part of a circus”
Job Satisfaction Organizational Prestige
1
4/13/2010
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• Inevitability of Turnover = Lifestyle, Growth • Internal Mobility & Voluntary Departures = Diminished Social Bonds = Greater Turnover G T
• Bridging the Gap = Promoting Mutual Respect = Instigating Mentorship Programs = Building Cohesion Special thanks to: Dr. Bill Reimer & Dr. Fran Shaver