position: general manager
POSITION: GENERAL MANAGER career description
Reports to: President / Owner Classification: Full Time Direct Reports: a) The Landmark Group: Sales & Design Manager, Maintenance Manager, Construction Manager & Estimator and Administrative Team, b) Ironwood Property Care: Manager
ROLE SUMMARY: The General Manager is the leader responsible for the overall business operations of both Landmark and Ironwood Property Care. The focus is building a long term sustainable business. They will do this by: 1. BEING THE LEAD AMBASSADOR: a. Modeling our values and way of doing business b. Leading a “Great Place To Work!” by ensuring: i. Team members are growing ii. Highly engaged team culture iii. The Team is aligned with the purpose and values of the company c. Ensuring client delight and cultivating a sense of partnership with suppliers and community d. Ensure vehicles, equipment, property and office represent our values
2. ENSURING DELIVERY ON WHAT MATTERS MOST: a. Safety: i. Zero lost time ii. All go home “intact” iii. MOL compliance b. Quality: Target is 100% quality first-pass every time c. Efficiency: i. Organizing and assignment of the team’s work and priorities ii. Continuous improvement of people and processes iii. Ensure SOP’s are in place, followed and improved
ironwoodpropertycare.com
POSITION: GENERAL MANAGER career description
3. ENSURING METRICS & SOP’S ARE IN PLACE: a. On time b. On budget c. Client delighted d. Team is growing in skill, knowledge and relationships
4. BUSINESS OPERATIONS: a. Annual planning: i. Ensuring annual planning is aligned with long-term goals ii. Ensuring regular monitoring of business metrics relative to plan b. Leadership team: i. Ensuring all people leaders are personally engaged and are supported so that they are delivering as promised ii. Ensuring current and future leaders are developed as outlined by plan iii. Ensuring a sustainable business model is in place, by never being dependent on one individual in key roles c. People and culture: i. Ensuring appropriate HR tools and practices are in place ii. Ensure hiring, firing, reviews and development is aligned according to our values and goals iii. Ensuring appropriate culture and people development occurs c. Sales and Marketing: i. Ensure the team delivers on sales numbers as budgeted ii. Ensure effective and innovative marketing to deliver on business objectives iii. Ensure on-going clarity of the Unique Value Proposition and Ideal Client profile in the markets it chooses to do business iv. Cultivate “remarkable” relationships with clients v. Ensure appropriate networking consistently occurs to support sales
ironwoodpropertycare.com
POSITION: GENERAL MANAGER career description
4. BUSINESS OPERATIONS cont’d d. Finance: i. Ensure purchases are aligned with approved budgets ii. Ensure invoicing, AP’s and AR’s are delivered as promised iii. Ensure effective budgeting: each area appropriately has input, highly engaged and committed to delivering on their budget iv. Timely and effective reporting d. Process improvement: i. Ensure a “what’s possible” mindset in self and in the team ii. Ensure all processes regularly used have an SOP and are monitored for any improvement opportunities iii. Continuously leading the Landmark and Ironwood team so that it is: • Decreasing waste • Decreasing cost • Increasing speed • Increasing quality • Decreasing rework
5. ENSURE A WELL-LED TEAM BY: a. Roles and goals are clear and regularly reviewed for team members: i. Drive clarity and focus on vision and goals ii. Ensure lead measures are acted upon iii. Ensure follow-up and accountability iv. Regularly ‘keep score’ b. Engaging, effective and frequent communication: i. Personal communication skills create passion, clarity and focus with the owner, team, clients, suppliers and community ii. Ensure that any conflict is lead well for themselves and for their team iii. Lead team meetings that deliver passion, clarity and focus
ironwoodpropertycare.com
WHO WE’RE LOOKING FOR ideal candidate
Being a key leadership position, we are looking for a team player who models the way as a deeply committed Christ-follower, shares our company values, has financial and planning acumen and is uniquely gifted and experienced in growing people and culture.
REQUIREMENTS: Christian: • Walks the talk by living our our values • Is Christ-centred and kingdom focussed • Can connect “Sunday stuff” to “Monday stuff” • Practically applies Christian faith in the marketplace Relationships / Communication: • Communicates in an engaging and clear manner • Has outstanding relational and communication skills • Fosters and grows a positive culture of highly engaged and valued staff • Puts people first Financial & Planning: • Accurately prepare budgets, financial analysis • Is skilled in identifying and implementing course-correction • Stratetgic thinker and planner Experienced Track Record: • Proven track record for delivering results, growing a business and growing people • Minimum of 10 years management experience • Landscaping industry experience preferred but not necessary
ironwoodpropertycare.com
WHO WE ARE The Landmark Group is a limited company creating fine landscapes for over 30 years. With God’s blessing through thick and thin, Gary Nordeman and the team are entrusted with a kingdom-focused company based on strong ethical and family values, hard work and uncompromising quality. At Landmark, discerning clients demand professionalism, proven processes, premium workmanship and a delightful experience second to none. Their projects require unique design, precision and craftsmanship done right – the first time. Although far from perfect, over the years this group has hired, trained and developed a culture steeped in professionalism, integrity, family values and sustainable growth.
ironwoodpropertycare.com
WHY LIVE HERE ? The Landmark Group is a premier, fullservice Landscape firm located in the heart of Ontario’s finest 4-season recreation retreat, minutes away from Blue Mountain’s ski hills, sandy beaches and breath-taking trails along the Niagara Escarpment. Living and working in our area is sure not to disappoint any active and adventurous individuals. Natural beauty:
this is Ontario’s finest outdoor
adventure playground with the best scenery, beaches, ski slopes, water-sports, hiking, fishing, biking and healthy living Spiritual growth: our faith community, church-life and Christian school are thriving with both physical growth and renewed excitement. Coupled with a strong faith-culture workplace, there’s a healthy environment to grow and be supported in. Our area
www.oschurch.ca
is fun, safe, healthy and conducive to raising a family
www.harvestschool.ca
Affordability: housing costs are nearly half of what
www.visitgrey.ca
they are living in the GTA - and with way more room,
www.visitsouthgeorgianbay.ca
clean air and no traffic!
www.bluemountain.ca
ironwoodpropertycare.com
HOW TO APPLY application process
STEP ONE Prepare a brief written description of how you see yourself aligned with our company values
STEP TWO Email this with a resumé to Darren Bosch: [email protected]
ironwoodpropertycare.com
Reports to: President / Owner Classification: Full Time Direct Reports: a) The Landmark Group: Sales & Design Manager, Maintenance Manager, Construction Manager & Estimator and Administrative Team, b) Ironwood Property Care: Manager
ROLE SUMMARY: The General Manager is the leader responsible for the overall business operations of both Landmark and Ironwood Property Care. The focus is building a long term sustainable business. They will do this by: 1. BEING THE LEAD AMBASSADOR: a. Modeling our values and way of doing business b. Leading a “Great Place To Work!” by ensuring: i. Team members are growing ii. Highly engaged team culture iii. The Team is aligned with the purpose and values of the company c. Ensuring client delight and cultivating a sense of partnership with suppliers and community d. Ensure vehicles, equipment, property and office represent our values
2. ENSURING DELIVERY ON WHAT MATTERS MOST: a. Safety: i. Zero lost time ii. All go home “intact” iii. MOL compliance b. Quality: Target is 100% quality first-pass every time c. Efficiency: i. Organizing and assignment of the team’s work and priorities ii. Continuous improvement of people and processes iii. Ensure SOP’s are in place, followed and improved
ironwoodpropertycare.com
POSITION: GENERAL MANAGER career description
3. ENSURING METRICS & SOP’S ARE IN PLACE: a. On time b. On budget c. Client delighted d. Team is growing in skill, knowledge and relationships
4. BUSINESS OPERATIONS: a. Annual planning: i. Ensuring annual planning is aligned with long-term goals ii. Ensuring regular monitoring of business metrics relative to plan b. Leadership team: i. Ensuring all people leaders are personally engaged and are supported so that they are delivering as promised ii. Ensuring current and future leaders are developed as outlined by plan iii. Ensuring a sustainable business model is in place, by never being dependent on one individual in key roles c. People and culture: i. Ensuring appropriate HR tools and practices are in place ii. Ensure hiring, firing, reviews and development is aligned according to our values and goals iii. Ensuring appropriate culture and people development occurs c. Sales and Marketing: i. Ensure the team delivers on sales numbers as budgeted ii. Ensure effective and innovative marketing to deliver on business objectives iii. Ensure on-going clarity of the Unique Value Proposition and Ideal Client profile in the markets it chooses to do business iv. Cultivate “remarkable” relationships with clients v. Ensure appropriate networking consistently occurs to support sales
ironwoodpropertycare.com
POSITION: GENERAL MANAGER career description
4. BUSINESS OPERATIONS cont’d d. Finance: i. Ensure purchases are aligned with approved budgets ii. Ensure invoicing, AP’s and AR’s are delivered as promised iii. Ensure effective budgeting: each area appropriately has input, highly engaged and committed to delivering on their budget iv. Timely and effective reporting d. Process improvement: i. Ensure a “what’s possible” mindset in self and in the team ii. Ensure all processes regularly used have an SOP and are monitored for any improvement opportunities iii. Continuously leading the Landmark and Ironwood team so that it is: • Decreasing waste • Decreasing cost • Increasing speed • Increasing quality • Decreasing rework
5. ENSURE A WELL-LED TEAM BY: a. Roles and goals are clear and regularly reviewed for team members: i. Drive clarity and focus on vision and goals ii. Ensure lead measures are acted upon iii. Ensure follow-up and accountability iv. Regularly ‘keep score’ b. Engaging, effective and frequent communication: i. Personal communication skills create passion, clarity and focus with the owner, team, clients, suppliers and community ii. Ensure that any conflict is lead well for themselves and for their team iii. Lead team meetings that deliver passion, clarity and focus
ironwoodpropertycare.com
WHO WE’RE LOOKING FOR ideal candidate
Being a key leadership position, we are looking for a team player who models the way as a deeply committed Christ-follower, shares our company values, has financial and planning acumen and is uniquely gifted and experienced in growing people and culture.
REQUIREMENTS: Christian: • Walks the talk by living our our values • Is Christ-centred and kingdom focussed • Can connect “Sunday stuff” to “Monday stuff” • Practically applies Christian faith in the marketplace Relationships / Communication: • Communicates in an engaging and clear manner • Has outstanding relational and communication skills • Fosters and grows a positive culture of highly engaged and valued staff • Puts people first Financial & Planning: • Accurately prepare budgets, financial analysis • Is skilled in identifying and implementing course-correction • Stratetgic thinker and planner Experienced Track Record: • Proven track record for delivering results, growing a business and growing people • Minimum of 10 years management experience • Landscaping industry experience preferred but not necessary
ironwoodpropertycare.com
WHO WE ARE The Landmark Group is a limited company creating fine landscapes for over 30 years. With God’s blessing through thick and thin, Gary Nordeman and the team are entrusted with a kingdom-focused company based on strong ethical and family values, hard work and uncompromising quality. At Landmark, discerning clients demand professionalism, proven processes, premium workmanship and a delightful experience second to none. Their projects require unique design, precision and craftsmanship done right – the first time. Although far from perfect, over the years this group has hired, trained and developed a culture steeped in professionalism, integrity, family values and sustainable growth.
ironwoodpropertycare.com
WHY LIVE HERE ? The Landmark Group is a premier, fullservice Landscape firm located in the heart of Ontario’s finest 4-season recreation retreat, minutes away from Blue Mountain’s ski hills, sandy beaches and breath-taking trails along the Niagara Escarpment. Living and working in our area is sure not to disappoint any active and adventurous individuals. Natural beauty:
this is Ontario’s finest outdoor
adventure playground with the best scenery, beaches, ski slopes, water-sports, hiking, fishing, biking and healthy living Spiritual growth: our faith community, church-life and Christian school are thriving with both physical growth and renewed excitement. Coupled with a strong faith-culture workplace, there’s a healthy environment to grow and be supported in. Our area
www.oschurch.ca
is fun, safe, healthy and conducive to raising a family
www.harvestschool.ca
Affordability: housing costs are nearly half of what
www.visitgrey.ca
they are living in the GTA - and with way more room,
www.visitsouthgeorgianbay.ca
clean air and no traffic!
www.bluemountain.ca
ironwoodpropertycare.com
HOW TO APPLY application process
STEP ONE Prepare a brief written description of how you see yourself aligned with our company values
STEP TWO Email this with a resumé to Darren Bosch: [email protected]
ironwoodpropertycare.com
