SECTION 4C TESTING: FORMS COMPLETION Forms Completion ...

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SECTION 4C TESTING: FORMS COMPLETION Forms Completion Practice Test 4 Directions: Look at the sample USPS forms and answer the questions that follow. You are given 30 items in this test. Time yourself and stop after 15 minutes. Check your answers using the Forms Completion Test 4 Answer Key.

1. In the form above, what would you write in box 1? A. Name and address of sender B. Name and address of mailer C. Name and address of recipient D. Name of article sent

2. If the postal customer has questions about his delivery, what number does he call? A. www.usps.com

B. 1-800-222-1811 C. 1-800-2222-1811 D. 1-8000-222-1811

3. If you are sending Bound Printed Matter, what box do you check in 3? A. Priority Mail Service B. First-Class Mail parcel C. Package Services parcel D. Both Priority Mail Service and First-Class Mail parcel

4. What does the USPS Signature Confirmation Service provide upon inquiry? A. Date of Delivery B. Time of Delivery C. Copy of Recipient Signature D. All of the above

5. What must the sender pay before he can avail of Signature Confirmation Service? A. Postage fees only B. Signature Confirmation fees only C. Postage and Signature Confirmation fees D. No fees need to be paid

6. The form above seeks to inform the Postal Inspector in Charge that: A. The addressee received the credit card mailed by the USPS B. The addressee did not receive the credit card mailed by the USPS C. The addressee wants to return the credit card received by mail D. The addressee has received the wrong credit card

7. In box 1a, all of the following are correct entries except: A. Joanne Smith B. Dexter L. Mallory C. Maria Carla Jones D. 104 Spring Park Dr. Austin TX 73344

8. What would a correct entry be for box 1b? A. 104 Spring Park Dr. Austin TX 73344

B. 104 Spring Park Dr C. Austin D. Texas

9. Where would you put the following information: World Elite MasterCard? A. Box 5a B. Box 1c C. Box 1f D. Box 1e

10. For box 8, all of the following are possible entries except: A. 100 B. 250 C. 5/6/2013 D. 155.65

11. The telephone number of the mailer goes into what box? A. Box 1f B. Box 2f C. Box 2d D. Box 2e

12. For box 5c, what should the entry be? A. $500 B. 73344

C. 12/30/2015 D. 5412 7556 7890 3456

13. The person who mailed the credit card in question was Norman Jones. Where will his name be recorded? A. Box 1a B. Box 2a C. Box 3 D. Box 4

14. In which box will the ZIP Code of the business that mailed the credit card be reflected in? A. Box 2e B. Box 1e C. Box 1e and 2e D. Box 1f

15. The form above is a portion of the USPS Federal Agency Stamp Requisition form. What should appear in box 1 of this form? A. Michael M. Smith B. Michael M. Smith/ Mail Requisition Head C. Mail Requisition Head D. Agricultural Research Service

16. If this Stamp Requisition form was requested by the Agricultural Research Service, where will its address 5601 Sunnyside Avenue, Beltsville, MD 20705 be reflected? A. Boxes 2, 3, and 4 B. Boxes 2 and 3 C. Boxes 1, 2, and 3 D. Boxes 1, 2, 3, and 4

17. Where should this information be recorded: [email protected]? A. Box 1 B. Box 5 C. Box 6 D. Box 9

18. Where should Mr. Michael M. Smith’s signature appear? A. Box 6 B. Box 7 C. Box 8 D. Box 9

19. What should be recorded in Box 7? A. Michael M. Smith B. Beltsville, MD 20705 C. 05/09/2013 D. Agricultural Research Service

20. Where is the most likely place for this numerical information? (202) 720-3656 A. Box 3 B. Box 4 C. Box 9 D. Box 10

21. The form above is also a portion of the USPS Federal Agency Stamp Requisition form. If the Agricultural Research Service wanted to order 10 Panes of 20-cent stamps, how much would that cost? A. $40 B. $20 C. $100 D. $8

22. What is Item Number 104100? A. 20-cent stamps B. 4-cent stamps C. 2-cent stamps

D. 1-cent stamps

23. How much does a Pane of 20 $1.00-stamp cost? A. $6.60 B. $4.00 C. $20.00 D. $100.00

24. Under the column “Quantity of Panes or Books” all of the following are correct entries except: A. 5 B. $10 C. 15 D. 20

25. The form above is the topmost portion of the Domestic or International Claim form. Joe ordered brand new toys for his kids and found that all the dolls, trucks, and robots were dented and scratched. What should he check in the topmost portion of his claim? A. Lost B. All Contents Damaged or Missing C. Some Contents Damaged or Missing D. No COD Remittance Received

26. Joe ordered the toys from The Toy Company. Where should this information appear in the form? A. Business Name under Mailer Name and Address

B. Business Name under Addressee Name and Address C. First Name under Mailer Name and Address D. First Name under Addressee Name and Address

27. What is the Item Code for Joe’s claim? A. 04 B. 08 C. 11 D. 15

28. If the claim was for a damaged laptop, what would be the appropriate Item Code? A. 05 B. 06 C. 07 D. 08

29. In describing his claim, what should Joe check after writing them down one by one? A. L only B. D only C. L and D D. Neither L nor D

30. Joe claimed $100 in damages for the toys he ordered. Postage paid and other fees totaled $5. What should he write in the Total Amount Claimed for Items section? A. $100 B. $5

C. $105 D. $10

Forms Completion Test 4 Answer Key: 16. B 1. C

17. B

2. B

18. A

3. C

19. D

4. D

20. B

5. C

21. A

6. B

22. D

7. D

23. C

8. B

24. B

9. A

25. B

10. C

26. A

11. B

27. D

12. C

28. C

13. B

29. B

14. A

30. A

15. B