Shopper Answers
Shopper Answers
TM
Connecting Brands to Shoppers Online shoppers often have questions about products before they buy. Who better to answer these questions than the brands themselves!
How It Works Shopper Answers enables brands to engage directly with shoppers on their favorite shopping sites. Shoppers can review brand-approved FAQs or ask their own questions on retail product pages. These questions are submitted to the brand so that they can respond directly to the consumer with product-specific answers. Brands can compile these questions and answers into product specific FAQs and syndicate them in real-time to brand product pages across the Answers’ network of online retailers.
Benefits Increase Online Conversions
Engage and influence shoppers at the point of sale. 9 out of 10 product questions are asked prior to purchase.
Create a Delightful Shopper Experience
Provide shoppers with the answers needed to make purchasing decisions. Shopper Answers boosts “Page Helpful” scores by more than 20%.
Increase Brand Loyalty
Strengthen customer loyalty by facilitating one-to-one connections with your best prospects.
Deliver Efficient Customer Support
Shopper Answers integrates seamlessly into your customer care process, delivering questions directly to your CSR inbox.
Improve Effectiveness of Product Content
Shopper Answers provides rich, product-specific consumer insights to optimize your product content for all retail channels.
Brand
TM
Connecting Brands to Shoppers Online shoppers often have questions about products before they buy. Who better to answer these questions than the brands themselves!
How It Works Shopper Answers enables brands to engage directly with shoppers on their favorite shopping sites. Shoppers can review brand-approved FAQs or ask their own questions on retail product pages. These questions are submitted to the brand so that they can respond directly to the consumer with product-specific answers. Brands can compile these questions and answers into product specific FAQs and syndicate them in real-time to brand product pages across the Answers’ network of online retailers.
Benefits Increase Online Conversions
Engage and influence shoppers at the point of sale. 9 out of 10 product questions are asked prior to purchase.
Create a Delightful Shopper Experience
Provide shoppers with the answers needed to make purchasing decisions. Shopper Answers boosts “Page Helpful” scores by more than 20%.
Increase Brand Loyalty
Strengthen customer loyalty by facilitating one-to-one connections with your best prospects.
Deliver Efficient Customer Support
Shopper Answers integrates seamlessly into your customer care process, delivering questions directly to your CSR inbox.
Improve Effectiveness of Product Content
Shopper Answers provides rich, product-specific consumer insights to optimize your product content for all retail channels.
Brand
