stat sheet - Amazon Simple Storage Service (S3)
STAT SHEET POWER
PRECIPITATION
98.90%
LADWP/CITY PLANTS FREE TREES PROGRAM
16.57 inches
187% Normal
0%
1,621 trees delivered/adopted/planted in December 2016 32,995 total trees delivered/adopted/planted since January 2015
WATER
99.89%
WATER WASTE: WATER CONSERVATION RESPONSE UNIT SNOWPACK
CURRENT CONDITIONS
117
letters mailed 78 inspections
41.7 inches
53
39
100
0
3
706
200
1
1
483
300
0
0
236
warnings fines
total tickets 10
43
LADWP SPOTLIGHT
(water content)
Learn about the planning and innovation that went into the Foothill Trunk Line Replacement Project, a major LADWP infrastructure investment designed to increase system reliability and to ensure the highest quality of water for our customers in the San Fernando Valley. www.vimeo.com/ladwp/foothilltrunkline.
253%
of average to date
CUSTOMER SERVICE
THIS YEAR
45,676
AVERAGE 2015-16
96.10%
JANUARY
meters read
JOIN US ON
STORMWATER CAPTURE Rainstorms: February 3 and February 6-8 1.7 inches of rain in LA 1.13 billion gallons captured = water supply for 10,582 LA homes for one year
TERMINAL ISLAND WATER RECLAMATION PLANT $50 million expansion complete Doubles facility’s capacity 12 million gallons potable water now saved every day
ek’s This we e averag e! hold tim
98.48%
on time billing
S E
customer calls handled
DECEMBER
35 main leaks 700 service interruptions
this week YTD 9
this week YTD complaints processed
customers experienced no service interruptions
3.45%
estimated bills
MyLADWP.com
C
26 O N
S
Today
D
200%
NOVEMBER
324 outage incidents 15,394 customers affected
Purpose: To promote energy efficiency program across the city Five area non-profits received funds $360,000 total awarded
SINCE OCTOBER 1 (BEGINNING OF WATER YEAR)
OCTOBER
customers experienced no outages
GRANTS AWARDED BY LADWP
LA RAIN
100%
January 30 - February 5, 2017
STAT SHEET POWER Outages
98.90% of customers experienced NO OUTAGES during the week of January 30-February 5. For the week, there were 324 outage incidents, affecting 15,394 customers. • Full and partial circuit outages affected customers mostly in Hollywood Hills West, Beverly Grove, Woodland Hills, Playa Vista and Playa Del Rey. • Transformer outages affected customers mostly in Van Nuys, Leimert Park, West Adams, San Pedro and Porter Ranch.
LADWP Awards $360,000 in Grants to Five Non-Profits Five Los Angeles-based non-profits received a total of $360,000 in grants from LADWP to develop and implement new community outreach and public education activities focused on improving energy efficiency throughout the city. The five are: Liberty Hill Foundation; Barrio Action Youth and Family Center; Pacific Asian Consortium in Employment (PACE); African American Leadership Organization (AALO); and Clear Skies Ranch.
Tree Planting Continues LADWP’s partnership with City Plants continues the mission of planting new trees around the city to promote energy savings. In the month of December, 1,621 new trees were delivered, adopted and planted in the LADWP service area. That makes a total of 32,995 trees planted since the program was established in January, 2015.
CUSTOMER SERVICE
• Customer call wait times averaged 26 seconds for the reporting period of January 30-February 5, 2017. • Customer call wait times have remained below the 3 minute goal for one year and twenty-nine weeks (since July 20-26, 2015).
WATER
Service Interruptions
99.89% of customers experienced NO SERVICE INTERRUPTIONS. For the week, there were 35 main leaks and 700 service interruptions.
The Water Conservation Response Unit • Handled 117 complaints, 706 so far in 2017 • Mailed 78 informational letters, 483 so far in 2017 • Conducted 53 inspections, 236 so far in 2017 • 9 warning tickets, 39 so far in 2017 • 0 $100 fine, 3 YTD • 1 $200 fines, 1 YTD • 0 $300 fines, 0 YTD • 10 total tickets, 43 YTD
Precipitation Numbers Remain Strong For LA, Owens Valley Recent rainfall in Los Angeles as well as snowfall in the Owens River Basin have brought relief to drought-stricken areas since the beginning of the water year on October 1. LA has received 16.57 inches of rain, which is 187 percent of average to date. In the Owens Valley area, 41.7 inches of snow (water content) fell in that same period, which is 253 percent of normal to date.
Expansion Completed for $50 Million Water Reclamation Plant Completion of the Terminal Island Water Reclamation Plant’s new $50 million expansion was announced on February 3 at the plant in San Pedro during a ceremony attended by the Mayor, LADWP’s Chief Operating Officer Martin Adams and Enrique Zaldivar, Director of the Los Angeles Bureau of Sanitation. The expansion will double the facility’s capacity to recycle water and help save Angelenos more than 12 million gallons of potable water every day.
PRECIPITATION
98.90%
LADWP/CITY PLANTS FREE TREES PROGRAM
16.57 inches
187% Normal
0%
1,621 trees delivered/adopted/planted in December 2016 32,995 total trees delivered/adopted/planted since January 2015
WATER
99.89%
WATER WASTE: WATER CONSERVATION RESPONSE UNIT SNOWPACK
CURRENT CONDITIONS
117
letters mailed 78 inspections
41.7 inches
53
39
100
0
3
706
200
1
1
483
300
0
0
236
warnings fines
total tickets 10
43
LADWP SPOTLIGHT
(water content)
Learn about the planning and innovation that went into the Foothill Trunk Line Replacement Project, a major LADWP infrastructure investment designed to increase system reliability and to ensure the highest quality of water for our customers in the San Fernando Valley. www.vimeo.com/ladwp/foothilltrunkline.
253%
of average to date
CUSTOMER SERVICE
THIS YEAR
45,676
AVERAGE 2015-16
96.10%
JANUARY
meters read
JOIN US ON
STORMWATER CAPTURE Rainstorms: February 3 and February 6-8 1.7 inches of rain in LA 1.13 billion gallons captured = water supply for 10,582 LA homes for one year
TERMINAL ISLAND WATER RECLAMATION PLANT $50 million expansion complete Doubles facility’s capacity 12 million gallons potable water now saved every day
ek’s This we e averag e! hold tim
98.48%
on time billing
S E
customer calls handled
DECEMBER
35 main leaks 700 service interruptions
this week YTD 9
this week YTD complaints processed
customers experienced no service interruptions
3.45%
estimated bills
MyLADWP.com
C
26 O N
S
Today
D
200%
NOVEMBER
324 outage incidents 15,394 customers affected
Purpose: To promote energy efficiency program across the city Five area non-profits received funds $360,000 total awarded
SINCE OCTOBER 1 (BEGINNING OF WATER YEAR)
OCTOBER
customers experienced no outages
GRANTS AWARDED BY LADWP
LA RAIN
100%
January 30 - February 5, 2017
STAT SHEET POWER Outages
98.90% of customers experienced NO OUTAGES during the week of January 30-February 5. For the week, there were 324 outage incidents, affecting 15,394 customers. • Full and partial circuit outages affected customers mostly in Hollywood Hills West, Beverly Grove, Woodland Hills, Playa Vista and Playa Del Rey. • Transformer outages affected customers mostly in Van Nuys, Leimert Park, West Adams, San Pedro and Porter Ranch.
LADWP Awards $360,000 in Grants to Five Non-Profits Five Los Angeles-based non-profits received a total of $360,000 in grants from LADWP to develop and implement new community outreach and public education activities focused on improving energy efficiency throughout the city. The five are: Liberty Hill Foundation; Barrio Action Youth and Family Center; Pacific Asian Consortium in Employment (PACE); African American Leadership Organization (AALO); and Clear Skies Ranch.
Tree Planting Continues LADWP’s partnership with City Plants continues the mission of planting new trees around the city to promote energy savings. In the month of December, 1,621 new trees were delivered, adopted and planted in the LADWP service area. That makes a total of 32,995 trees planted since the program was established in January, 2015.
CUSTOMER SERVICE
• Customer call wait times averaged 26 seconds for the reporting period of January 30-February 5, 2017. • Customer call wait times have remained below the 3 minute goal for one year and twenty-nine weeks (since July 20-26, 2015).
WATER
Service Interruptions
99.89% of customers experienced NO SERVICE INTERRUPTIONS. For the week, there were 35 main leaks and 700 service interruptions.
The Water Conservation Response Unit • Handled 117 complaints, 706 so far in 2017 • Mailed 78 informational letters, 483 so far in 2017 • Conducted 53 inspections, 236 so far in 2017 • 9 warning tickets, 39 so far in 2017 • 0 $100 fine, 3 YTD • 1 $200 fines, 1 YTD • 0 $300 fines, 0 YTD • 10 total tickets, 43 YTD
Precipitation Numbers Remain Strong For LA, Owens Valley Recent rainfall in Los Angeles as well as snowfall in the Owens River Basin have brought relief to drought-stricken areas since the beginning of the water year on October 1. LA has received 16.57 inches of rain, which is 187 percent of average to date. In the Owens Valley area, 41.7 inches of snow (water content) fell in that same period, which is 253 percent of normal to date.
Expansion Completed for $50 Million Water Reclamation Plant Completion of the Terminal Island Water Reclamation Plant’s new $50 million expansion was announced on February 3 at the plant in San Pedro during a ceremony attended by the Mayor, LADWP’s Chief Operating Officer Martin Adams and Enrique Zaldivar, Director of the Los Angeles Bureau of Sanitation. The expansion will double the facility’s capacity to recycle water and help save Angelenos more than 12 million gallons of potable water every day.
