The Total Value of Simpana® Software
The Total Value of Simpana Software ®
SUMMARY AND ANALYSIS Commvault is dedicated to providing organizations worldwide with a radically better way to protect, manage and access data and information. Commvault’s flagship solution, Simpana software, takes the industry’s only truly integrated approach to create significant value for customers large and small across the globe.
EXECUTIVE SUMMARY Commvault surveyed its customer base to document and quantify that value. Dr. MaryAnne Winniford, an expert in survey design and data analysis, helped design the survey and validate the survey data. This paper combines Commvault’s summary of key survey findings with Dr. Winniford’s full analysis.
THE TOTAL VALUE OF THE SIMPANA PLATFORM Data protection, application recovery, and data management are still problematic for many organizations. Customers from SMB to Enterprise are grappling with data growth, struggling to make data accessible, and fighting to reduce risk, cost, and the complexity of their IT operations. Traditional total cost of ownership or return on investment (TCO/ROI) analyses tend to focus on hardware and software infrastructure costs, and labor or administrative effects. These are key components of solution value. While critical, Commvault has found that Simpana software drives additional value across three categories that are more broad in both scope and impact: Simplification, Risk Reduction, and Data Value.
ONE: SIMPLIFICATION & EFFICIENCY Simpana software integrates all data protection and data management functions into a single platform—an industry first. By combining archiving, backup, snapshot management, reporting, secure data access, eDiscovery and data analytics, Simpana software reduces complexity and infrastructure costs, while improving data protection and recovery performance and boosting IT operational efficiencies.
TWO: RISK REDUCTION Simpana software drives down risk by reducing operational complexity, improving recovery efficiency, and minimizing relative exposure to legal issues, compliance failures, downtime or data loss.
THREE: UNLOCKING DATA VALUE Simpana software unlocks value from managed data by making it easily searchable and accessible to enhance organizational decision-making, improve employee productivity, and to help make IT more strategic to the business.
2
RESULTS–SUMMARY This section summarizes key findings around Simpana software’s value as reported by Commvault’s customers. Details and analysis around these findings follow in Dr. Winniford’s section of this paper. Commvault worked with Dr. Winniford to ensure a random sample of our customer base: not every customer achieved these results, and not every customer reported that they were satisfied with their investment in Simpana software. However, these results hold true on average across this sample set of customers, and the sample set is large enough to ensure a high level of confidence that new customers can achieve similar results. Per Dr. Winniford, “Out of a total population of approximately 8,000 Commvault customer companies, 331 people responded, leading to a confidence interval of +/- 5.3 at a 95% confidence level. The results presented here, therefore, should be viewed with confidence as being representative of the experiences and opinions of Commvault customers.”
CUSTOMER DEMOGRAPHICS Survey respondents ranged from small to large enterprises. Here is the breakdown, in terms of amount of data under management:
100+ 16%
TERABYTES
40–99
20%
11–39
32%
TERABYTES
CAPABILITIES Organizations with more than 10TB of data were twice as likely as smaller organizations to leverage Simpana’s advanced capabilities, with usage as follows: Deduplication
87%
Replication
56%
Reporting
50%
File Archive
38%
Content Indexing, Search, eDiscovery
32%
Email Archive
29%
Snapshot Management
25%
Desktop/Laptop/Mobile Protection
25%
TERABYTES
1–10 31%
TERABYTES
3
ONE: SIMPLIFICATION & EFFICIENCY This category includes reductions in: administrative overhead; infrastructure cost and complexity; planned full-time employee hires; and total storage footprint.
CUSTOMERS REPORT THAT SIMPANA SOFTWARE: • • • •
reduces weekly administrative hours across multiple categories improves backup and offsite copy time reduces the need to hire additional full-time employees reduces total terabytes backed up, carried over network, and stored on secondary tiers
Combined, these benefits reduce complexity in the data storage environment and improve efficiencies.
ADMINISTRATIVE REDUCTIONS Reduction in Weekly Administrative Hours
Reduction in weekly hours Commvault customers reportedadministrative across the board reductions in weekly administrative hours CommVault customers reported across the board reductions in weekly administrative hours in in the following categories: the following categories:
61 60 54 52 50 PERCENT
PERCENT
REPORTING
SEARCH FOR RECOVERY
PERCENT
BACKUP TROUBLESHOOTING
PERCENT
PERCENT
SNAPSHOT MANAGEMENT
BACKUP ADMINISTRATION
Reduction in New Hires Commvault customers reported that Simpana software reduced the need to hire more IT personnel, as follows: COMPANIES WITH
SUMMARY AND ANALYSIS Commvault is dedicated to providing organizations worldwide with a radically better way to protect, manage and access data and information. Commvault’s flagship solution, Simpana software, takes the industry’s only truly integrated approach to create significant value for customers large and small across the globe.
EXECUTIVE SUMMARY Commvault surveyed its customer base to document and quantify that value. Dr. MaryAnne Winniford, an expert in survey design and data analysis, helped design the survey and validate the survey data. This paper combines Commvault’s summary of key survey findings with Dr. Winniford’s full analysis.
THE TOTAL VALUE OF THE SIMPANA PLATFORM Data protection, application recovery, and data management are still problematic for many organizations. Customers from SMB to Enterprise are grappling with data growth, struggling to make data accessible, and fighting to reduce risk, cost, and the complexity of their IT operations. Traditional total cost of ownership or return on investment (TCO/ROI) analyses tend to focus on hardware and software infrastructure costs, and labor or administrative effects. These are key components of solution value. While critical, Commvault has found that Simpana software drives additional value across three categories that are more broad in both scope and impact: Simplification, Risk Reduction, and Data Value.
ONE: SIMPLIFICATION & EFFICIENCY Simpana software integrates all data protection and data management functions into a single platform—an industry first. By combining archiving, backup, snapshot management, reporting, secure data access, eDiscovery and data analytics, Simpana software reduces complexity and infrastructure costs, while improving data protection and recovery performance and boosting IT operational efficiencies.
TWO: RISK REDUCTION Simpana software drives down risk by reducing operational complexity, improving recovery efficiency, and minimizing relative exposure to legal issues, compliance failures, downtime or data loss.
THREE: UNLOCKING DATA VALUE Simpana software unlocks value from managed data by making it easily searchable and accessible to enhance organizational decision-making, improve employee productivity, and to help make IT more strategic to the business.
2
RESULTS–SUMMARY This section summarizes key findings around Simpana software’s value as reported by Commvault’s customers. Details and analysis around these findings follow in Dr. Winniford’s section of this paper. Commvault worked with Dr. Winniford to ensure a random sample of our customer base: not every customer achieved these results, and not every customer reported that they were satisfied with their investment in Simpana software. However, these results hold true on average across this sample set of customers, and the sample set is large enough to ensure a high level of confidence that new customers can achieve similar results. Per Dr. Winniford, “Out of a total population of approximately 8,000 Commvault customer companies, 331 people responded, leading to a confidence interval of +/- 5.3 at a 95% confidence level. The results presented here, therefore, should be viewed with confidence as being representative of the experiences and opinions of Commvault customers.”
CUSTOMER DEMOGRAPHICS Survey respondents ranged from small to large enterprises. Here is the breakdown, in terms of amount of data under management:
100+ 16%
TERABYTES
40–99
20%
11–39
32%
TERABYTES
CAPABILITIES Organizations with more than 10TB of data were twice as likely as smaller organizations to leverage Simpana’s advanced capabilities, with usage as follows: Deduplication
87%
Replication
56%
Reporting
50%
File Archive
38%
Content Indexing, Search, eDiscovery
32%
Email Archive
29%
Snapshot Management
25%
Desktop/Laptop/Mobile Protection
25%
TERABYTES
1–10 31%
TERABYTES
3
ONE: SIMPLIFICATION & EFFICIENCY This category includes reductions in: administrative overhead; infrastructure cost and complexity; planned full-time employee hires; and total storage footprint.
CUSTOMERS REPORT THAT SIMPANA SOFTWARE: • • • •
reduces weekly administrative hours across multiple categories improves backup and offsite copy time reduces the need to hire additional full-time employees reduces total terabytes backed up, carried over network, and stored on secondary tiers
Combined, these benefits reduce complexity in the data storage environment and improve efficiencies.
ADMINISTRATIVE REDUCTIONS Reduction in Weekly Administrative Hours
Reduction in weekly hours Commvault customers reportedadministrative across the board reductions in weekly administrative hours CommVault customers reported across the board reductions in weekly administrative hours in in the following categories: the following categories:
61 60 54 52 50 PERCENT
PERCENT
REPORTING
SEARCH FOR RECOVERY
PERCENT
BACKUP TROUBLESHOOTING
PERCENT
PERCENT
SNAPSHOT MANAGEMENT
BACKUP ADMINISTRATION
Reduction in New Hires Commvault customers reported that Simpana software reduced the need to hire more IT personnel, as follows: COMPANIES WITH
