Job Description Role: IT Manager Reporting to
Job Description Role: Reporting to:
I.T Manager Head of Technical Operations
Overview: VICE is the world’s preeminent youth media company and content creation studio. Launched in 1994, VICE now operates in over 30 countries and distributes its programming to hundreds of millions of viewers each month across digital, linear, mobile, film and socials. VICE includes an international network of digital channels; a weekly and daily news programming partnership with HBO; a television and feature film production studio; a magazine; a record label; an in-house creative services agency; a book-publishing division; and a recently launched international TV network, VICELAND. The Role: The I.T. Manager is responsible for the computer systems within VICE UK, overseeing installation, ensuring back-up systems operate effectively, purchasing hardware and software. Contributing to organisational policy regarding quality standards and strategic planning. The ideal candidate will have a high level of detail and strong documentation skills, along with a personable nature and a positive attitude to problem solving. Responsibilities:
Implementing of enterprise information systems to support both distributed and centralized business operations and achieve more effective and cost beneficial enterprise-wide IT operations.
Design, implement and evaluate the systems that support end users in the productive use of computer hardware and software.
Communicate IT plans, policies and technology trends throughout the organization.
Develop and implement user training programs.
Oversee and evaluate system security and back up procedures and disaster recovery.
Develop and maintain corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.
Manage relationships with vendors for sales, service and support of all information systems and technology. Maintain problem logs, documenting system errors or defects. Serve as the primary contact to software, hardware and network-related vendors, consultants, and partners.
Regularly evaluate existing technology, information systems, and staffing, research new solutions and technologies and recommend changes.
Implementing the IT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness.
Ensuring the smooth running of all IT systems.
Ensuring the security of data from internal and external attack.
Manage crisis situations, which may involve complex technical problems.
Manage IT help desk and provide users with appropriate support and advice.
Managing the delegation of tasks from the companies ticketing system.
Manage budget, cost control and purchasing.
Create and manage all department documentation.
To contribute to the organisation's business strategy through relevant discussions and decisions.
Maintaining server patches levels and change control.
Required Skills:
OSX and Windows OS.
Windows Server.
Active Directory and DNS.
HP/Cisco Networking including routing, spanning trees and WiFi.
Cable Management.
Remote Support and Imaging.
Hardware configuration and Repair.
Excellent team skills and communication.
Problem solving and large attention to detail.
VM Ware Vsphere.
Desirable Skills:
Google Apps.
Cable Management.
Audio/Visual support / SAN support etc.
Fibre Networking.
Casper/Jamf.
Other:
To undertake such other tasks including general administrative duties as may be required from time to time To be an ambassador for the business at all times.
To apply please email a brief cover note and CV, with the reference “I.T Manager” in the subject line to: [email protected]. Please include your notice period and salary expectations in your application. We look forward to hearing from you! If you do not hear back from us within one month of applying then unfortunately your application has been unsuccessful. Thank you once again for appl.ying and we wish you success in your future career.
I.T Manager Head of Technical Operations
Overview: VICE is the world’s preeminent youth media company and content creation studio. Launched in 1994, VICE now operates in over 30 countries and distributes its programming to hundreds of millions of viewers each month across digital, linear, mobile, film and socials. VICE includes an international network of digital channels; a weekly and daily news programming partnership with HBO; a television and feature film production studio; a magazine; a record label; an in-house creative services agency; a book-publishing division; and a recently launched international TV network, VICELAND. The Role: The I.T. Manager is responsible for the computer systems within VICE UK, overseeing installation, ensuring back-up systems operate effectively, purchasing hardware and software. Contributing to organisational policy regarding quality standards and strategic planning. The ideal candidate will have a high level of detail and strong documentation skills, along with a personable nature and a positive attitude to problem solving. Responsibilities:
Implementing of enterprise information systems to support both distributed and centralized business operations and achieve more effective and cost beneficial enterprise-wide IT operations.
Design, implement and evaluate the systems that support end users in the productive use of computer hardware and software.
Communicate IT plans, policies and technology trends throughout the organization.
Develop and implement user training programs.
Oversee and evaluate system security and back up procedures and disaster recovery.
Develop and maintain corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.
Manage relationships with vendors for sales, service and support of all information systems and technology. Maintain problem logs, documenting system errors or defects. Serve as the primary contact to software, hardware and network-related vendors, consultants, and partners.
Regularly evaluate existing technology, information systems, and staffing, research new solutions and technologies and recommend changes.
Implementing the IT budget, obtaining competitive prices from suppliers, to ensure cost effectiveness.
Ensuring the smooth running of all IT systems.
Ensuring the security of data from internal and external attack.
Manage crisis situations, which may involve complex technical problems.
Manage IT help desk and provide users with appropriate support and advice.
Managing the delegation of tasks from the companies ticketing system.
Manage budget, cost control and purchasing.
Create and manage all department documentation.
To contribute to the organisation's business strategy through relevant discussions and decisions.
Maintaining server patches levels and change control.
Required Skills:
OSX and Windows OS.
Windows Server.
Active Directory and DNS.
HP/Cisco Networking including routing, spanning trees and WiFi.
Cable Management.
Remote Support and Imaging.
Hardware configuration and Repair.
Excellent team skills and communication.
Problem solving and large attention to detail.
VM Ware Vsphere.
Desirable Skills:
Google Apps.
Cable Management.
Audio/Visual support / SAN support etc.
Fibre Networking.
Casper/Jamf.
Other:
To undertake such other tasks including general administrative duties as may be required from time to time To be an ambassador for the business at all times.
To apply please email a brief cover note and CV, with the reference “I.T Manager” in the subject line to: [email protected]. Please include your notice period and salary expectations in your application. We look forward to hearing from you! If you do not hear back from us within one month of applying then unfortunately your application has been unsuccessful. Thank you once again for appl.ying and we wish you success in your future career.
